From Workplace Chat to Workplace Trash with one single update
I’ve been a big fan of workplace by Facebook for years. My entire team of 60 plus uses it every day. Well, they have just massively RUINED IT! The new update is absolute GARBAGE and it’s almost like they went back in a Time Machine to 12 years ago when apps where barely developing. This is horrible Facebook. We expect way more from you.
They took away voice messages. I can’t send a short 10 second video recorded on my phone. Voice calls dont work well. It doesn’t even ring. Phone calls don’t work. I mean, the list is EXTENSIVE.
Let me count the number of times that I’ve left negative reviews on the App Store.... 1,2,3,4,5. ZERO! So you get the idea. I’m furious. It has slowed down my speed of production and communication with my team by easily 80%.
I figured out that if you delete the app and re-install you can get the old version back. I did that and I also stopped automatic updates from happening to avoid getting the same trash put back in my phone (It happened twice until I figured out I had to stop automatic updates).
Hopefully Facebook fixes this horrible update soon.
Please stop making it impossible to use the chat function without downloading a new app. It absolutely kills the functionality for business purposes. Maybe you can justify the messenger app for the market of people who are using the app to keep up with their friends and are using it constantly (still unlikely), but for the professionals using your app we want simplicity and ease that doesn’t waste our time. A new app, with constant pointless notifications, wastes time, space and is not necessary as it worked just fine to chat using the mobile web browser. Please undo this change.
Newest Update May 2020 is Terrible for a Great App
This app was one of my favorites for our office communication. It was already simple enough but removing key features like audio messages in the name of simplicity makes this chat less & less useful. Notifications don’t work right anymore either. I feel this was a step backwards in the design and user interface. I NEVER had issues with crashing or the app just spinning upon opening until the newest update was released. I wish I could go back to the older version because I really enjoyed it.
When someone calls me within workplace chat, the notication and call screen will get stuck even if I answer it on another device and drain my battery on my ipad causing it to get really hot. For instance, I answer the call on my computer workplace chat app, but I come to my ipad HOURS later and that call will appear as it is still ringing, my ipad will be really hot and sometimes in my backpack, battery drained down from 100% to 1-10% remaining. For now I have shut off notifications on my ipad for this app, hoping it will be updated.
I use the app pretty heavily for work, basically it’s the key tool to communicate with my peers. I find the fact that it’s similar to messenger super helpful because it makes the experience very intuitive. The app doesn’t feel too business-y, but it does provide everything you need (group chats, video calling, document sharing, etc).
Update took away features
I WAS LOVING THIS APP...! I enjoy using workplace and workplace chat. But I am so disappointed that after the update I can no longer send audio messages. I use these a lot to clarify things with my employee. They load much quicker than video and they are a quick way to communicate effectively. I use this to keep business and personal communications separate and now I have to resort to using regular fb chat to be able to send audio messages. I am so frustrated. PLEASE BRING BACK AUDIO MESSAGE.
Removed extremely useful features
No more searching the chat? That’s a deal breaker. Our organization needs to be able to search for previous diecuesions, and now we can’t due to the most recent update.
Beyond that, the interface has gotten more clunky. Replying to a specific message requires us to swipe up from the bottom instead of just tapping the message and having the interface pop up right there.
This is now barely functional for our organization. Please roll back these downgrades.
August 2020 Update is Worst
This simplified version mimicked google meet features that added steps and additional taps for viewing attached photos. The ability to edit photos before sending was also taken out. Stick to the older version. That’s what we pay for so our lives become easier. Not troublesome. We will migrate back to google meet since we are on GSuite and cut our spending on workplace if this doesn’t get fixed soon since the reason we wanted to WC is because of the FB like interface.
Features are gone.
Hello! I am very annoyed with the new update, it was perfect the way it was before, now there are no stickers, can only send one photo at a time, can’t edit the chats. And so many other features that made this app functional and nice to use. Now it is a constant battle of finding all the changes and inconveniences. I really hope in the next update they bring back key features that made this better and less “simple” as they state it.
Said I had a message, forced to download, it was Workplace -_-
Okay, so the workplace app is great. I kept having a notification that said I have 1 new message. However, it won’t let you see your chat messages without installing another app (this one), which is plain dumb.
I finally decided to download it and it turns out the message was from Workplace saying “Hi _____, welcome to work chat. Reach any worker instantly by sending a message.”
Take this one star, you freaking deserve it.