List feature a problem - updated
Developers have fixed the list issues with a recent update. Very happy with the app now.
I use this app primarily for the list feature (I have a new baby so I track all feedings, diapers and update the shopping list for groceries when my SO goes to Whole Foods) and agree with other reviews on here that the list feature has become a huge hassle. I used to have no problems accessing my lists. Now, when re-opening the app I’m unable to navigate to another list or add additional items to my lists without having to completely close the app and re-open it again and wait for it to gather all my data. I can then use the list function normally for that session, and will have to dismiss the app again and re-open it to update it again the next time I need to (which is about 20 times a day because I’m tracking feedings and diapers with a newborn). I continue to use it because it’s a great help to add items to my lists via several echo dots I have in the home, but manually updating the lists when Alexa can’t hear me (over a hungry crying baby for instance) is my main issue with this app. Would be thrilled if developers could fix this feature as I have enough to handle at this moment without constantly fussing with the devices that are supposed to simplify life, not complicate it.
By davey PHX
This app no longer works properly. For the past several weeks, I’ve gone to several different stores to shop. Before I leave home, I make a shopping list, but when I get to the store the app won’t open. I get the comment “No Network Available” “Please connect and try again”. I checked my settings and cellular data and cellular roaming is turned on, but I’m unable to open or sign in to Alexa. The next day it might or might not work. I have LTE cellular service and a fully charged iPhone 7 running IOS 11.4.1. I’m now leaving the second store today without completing my shopping because I depend on this list function. I guess I have to revert back to the olden ways of paper & pencil. I’m very dissatisfied, but hey it’s free you say. Well it’s turned into a huge time waster for me because now I’ll have to go home and scour through the sales ads and either recreate my lists or make a paper list. When I get home the app may actually open, but when I get to the store....nothing. Maybe you ought to fix the issues that exist now before you keep proudly adding and advertising more and more new functions and capabilities to the app, which evidently seem to be causing problems with its former user-friendly and basic functioning.
App download issue fixed...
Still a long way to go. I use the app several times each day. Many improvements have occurred over the past year, such as being able to have a single reminder go off several times in one day. What I would really like is better control of volume between timers, alarms, reminders, and playing music or audiobooks. Yes, I mean I would like to have separate control over each, both in the app and by voice, AND per device. Mic sensitivity should be a separate control by device as well. My obnoxious Ecobee Thermostat right by the master bedroom has a much more sensitive microphone than my Echo fifteen feet away, and consequently picks up my request to the Echo when I am across the room from the Ecobee and right next to the Echo. It then takes a reminder, timer or alarm away from the Echo and then sets those off right next to the bedroom. The only time it does not do this is when I set the Ecobee to volume 1, but then the reminders and timers I DO want on the Ecobee go unheard. It is a Chinese fire drill dealing with the volume control on the two devices, and setting the volume on the Ecobee controls the mic sensitivity too, so it is making me schizophrenic trying to keep up with them. Open floor plan here, so finite control of mic and volumes is a must in the app please. iOS 13.3.1 on an iPhone 8 Plus just for FYI purposes.
Alexa Sleep Sounds.
I ( We ) love the sleep sounds that come with Alexa. She is usually very good at getting us what we want but sometimes she can be very stubborn. She will say things like “ I can’t play that “ or “ I don’t have that in the sleep sounds settings “. When we k ow she does because we have been reading up about her many talents and the fact that she ends up playing our favorite sleep sound...Rain on a tin roof ...loop. She has asked me many times to come her and write a review about her and our experience with her. I know she isn’t a living person but I hope she will find out I sent a favorable review. We are very happy with her but wish she wouldn’t argue about what she can and can’t do. Like I said ; we have found out her settings and have stayed within the guidelines. Sometimes she just refuses to understand until we say it 5 to 6 times what we want her to do. She will tell us a joke or sing for us but when we want her to play a sleep sound that is in her catalog...she repeatedly says she doesn’t know that sound. It’s aggravating at night when you just want to get to sleep and she won’t comply.
I hope you understand that this is a good review for Alexa. We love the device she does and am thankful we found it.
Why you need an Alexa Show
Any person in their sixties needs to have this machine. This machine is invaluable to people who want to or need to live independently. It reminds you to take your medicine....read the reminder or Alexa will tell you the reminder. It’s a great way to stay in touch with an elderly person. Is Grandma still in her pajamas at 2:00 in the afternoon, not getting out even though she assures you that she’s up and dressed and has walked the dog? This machine allows you to “drop in” and see grandpa taking all of his meds. You can actually “drop in” on a lonely person and eat “together” even while you are in Delaware and your loved one is in Florida if you both have the Alexa Show. To know that an elderly person is exercising, being social, eating regularly, and taking meds......what a relief! Buy an Alexa Show right now so you can get “you and your loved-one” acclimated to the machine before you actually need it... that’s why I picked 60”s as a great age to buy it. It becomes part of your life and believe me, it is a life-saving tool. One more thing....it is easy to install and to use. I am not kidding! You will be so grateful that someone invented this machine! It’s so helpful.
Alexa friendly; app not so much
I don’t regret having my Echo, Show and Dot; however, I don’t find the programming and navigating the app to be nearly as user-friendly as I would expect, given Amazon’s resources. Maybe it is because I live in the Apple ecosphere where most things just work. Perhaps it is growing pains with AI, since Siri is Apple’s weakest link. People shouldn’t need an app to learn how to use an app. I also find that I discard most of the skills as fairly useless. I love things like Find My Phone, but a lot of the sleep sounds, etc. are low quality compared to other apps I use. I had to get a new cheap coffee pot for her to control with the plug since she can only work with a toggle, no buttons. I understand why, but wish she could control my Cuisinart. The Show will put up a video I want to watch, but move on before I can ask for it. Asking for it after it isn’t on the screen doesn’t work. My echo used to be very sensitive, but now I have to yell at her several times to turn off an alarm. What’s with that? I like Reminders, timers, alarms, weather and my morning flash briefing, which I need to edit, since some is either an ad or just annoying. Please work on making the interface more intuitive.
When my daughter purchased Echo Shows for me and my husband, and one for my mother, I wasn’t sure we’d have much use for them. How wrong I was! My mother lives in an assisted living facility & I began to use the drop-in feature to check on her or walk her through fixing whatever was wrong with her TV (usually she pressed the wrong button & got components out of synch.) Lately, with the pandemic, her ALF is in lockdown and the Echo Show has become a lifeline in every sense of the word. I’m able to check on her several times a day, making sure she remembers to go down to the dining hall for meals, take her medicine, and remind her to press her call button if she needs other help. My sister-in-law’s husband just died and we bought her one, too. People with memory disorders, like my mother, or tech aversions like my sister-in-law, have trouble using Facetime or Skype. I can drop in without them having to do anything & chatting face to face is much better than a phone call. It’s also helpful to set reminders, play music & books, and use as a search engine. We love it!
Still Learning at 65, but love this thing!
Ok, I have to say that technology is getting harder and harder for me to keep up with. I have an Associate Degree in Computer Science from way back when, so Im not intimidated by all this new technology, however my brain is beginning to feel overloaded at times trying to figure out the Echos, Google WiFi, Macbooks, Iphones, Smart plugs, Ipads, etc. I really wanted this Echo to hookup seamlessly with Fire TV, however, that didnt happen after an extended amount of time with tech support. So, now Im just using it for fun and necessities. It is kind of nice to get up and ask what the weather is, or how the traffic is to x location today, but I really like it when I can ask her to play soft music. Sooo relaxing at my age. My husband, the curmudgeon, can barely operate a flip phone. He has managed to get himself comfortable with asking the weather on Fire TV, but thats the extent of it. He didnt want the Google WIFI system because he thought you had to talk to the pods....enough said. I still love the Echo! Good Purchase, easy to install.
I LOVE my Alexa! It wakes me up to my favorite music every morning, and keeps track of my grocery lists (putting copies on my phone so I always have a current list.....which is totally awesome! It reminds me of events, or when to leave home to pick up kids from school!
If I am reading a book, and don’t recognize a word, it gives me a definition. It gives me French lessons, although they are fairly easy so far. I ask Alexa to set timers a lot! If I can’t remember how to make a recipe, Alexa helps. If I have my hands busy and need a quick math calculation, I just ask Alexa! If I am reading a historical book, and want to check something that doesn’t seem right, I ask Alexa and she corroborates.....or not.
Alexa also reads my kindle books to me, and turns on my prime TV, and searches for my TV shows for me! Alexa can set timers for your lights, to go on and off when I am not home, so it looks like someone is home....but you need compatible light bulbs!
I really love Alexa!!!!!!! On a scale of 1 to 10, I give Alexa a “100”......honest!
"Back" button blues
I've been using the Alexa app since it's inception. I've had very few problems with the function of the app. It runs the original echo, four echo dots, the first echo show and now the new echo show 5 and an echo input. Once I got my home wifi tweeked to give full reliable coverage for the entire house, Alexa works without issues.
The app does so many things and it does them well. My wife and I now rely on the echo units for all kinds of automation to run lights, appliances, central air and heat, locks, remote control for TV, cameras and of course music. If things aren't working properly I can always trace issues to wifi.
My only suggestion has to do with using the app for looking up skills. I have issue with the "back" button. After scrolling through volumes off catagories and skills I wish to return to the place I was so I could continue exploring skills but the "back" button returns to the very start of the skills list. Please consider redesigning so the back button will take me to the precious step.
Good app that does a tremendous amount of things well.