TurboTax: File Tax Return

TurboTax: File Tax Return Wiki

Written by Intuit Inc.

Rated 4.78364 From 594,215 Votes
$ 0.00
  • Last Updated: 2021-04-15
  • New version: 7.5.1
  • File size: 232.44 MB
  • Compatibility: Requires iOS 12.0 or later. and Android 4.4. KitKat or later

TurboTax: File Tax Return

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TurboTax: File Tax Return is an iPhone and Android Finance App, made by Intuit Inc.. Today, it has gone through many interations by the developers - Intuit Inc., with the latest current version being 7.5.1 which was officially released on 2021-04-15. As a testament to the app's popularity or lack thereof, it has gathered a total of 594,215 Reviews on the Apple App Store alone, with an average user rating of 4.78364 out of a possible 5 stars.

How does it Work?

America's #1 Tax Prep Provider - over 40 million returns were prepared last year with TurboTax. TAXES REDEFINED. From do it yourself to we do it for you, the choice is yours. -------------------- FILE YOUR OWN TAXES -------------------- • $0 Fed, $0 State, $0 to File with Free Edition for simple tax returns only.(1) • We make doing your own taxes easy. Start for free - pay only when you file your tax return or pay for TurboTax using your federal tax refund. Fees apply.(2) FILE WITH EXPERT HELP -------------------- • Talk live on screen with a real tax expert for unlimited tax advice and an expert final review before you file with TurboTax Live. • NEW this year, connect with a dedicated expert who'll do your taxes for you—start to finish. You can be 100% confident your return is done right, guaranteed.(3) GET STARTED EASILY -------------------- • Snap. Tap. Done. Snap a photo of your W-2, answer simple questions about your life, and e-file securely from your iPhone or iPad. • Get your taxes done right anytime from anywhere. Seamlessly switch between your devices and securely pick up right where you left off when it's convenient for you. • Up to a 50% head start on your taxes with year-over-year data transfer of your prior TurboTax return. • Face ID, Touch ID and Passcode - Get secure access on your mobile device using the latest technology. FEEL CONFIDENT -------------------- • Maximum Refund Guaranteed - On Average $3,267. • TurboTax coaches you every step of the way and automatically verifies as you go, so you can be confident your taxes are done right. • ExplainWhy™ - Understand the “why” behind your tax refund, in a tap. • CompleteCheck™ – Get the green light to file. Before you file, CompleteCheck™ will run an in-depth scan of your return and guide you through any final changes so you don’t miss a thing with accuracy guaranteed. • Support when you need it - Access TurboTax support to get all your questions answered. Available in English and Spanish. • Personalized home page - A single place to view your progress, track your return status, and get access to tax tip articles on life events, deductions, and much more. • Track your return status with push notifications - We'll make it easy to stay informed about your e-file return status with notifications sent straight to your phone or tablet. See full disclosure and disclaimers here: https://turbotax.intuit.com/corp/mobile-apps/turbotax-disclosures/ 1 TurboTax Free Guarantee – $0 Federal + $0 State + $0 To File offer is available for simple tax returns only with TurboTax Free Edition; a simple tax return Form 1040 only OR Form 1040 + Unemployment income. Offer may change or end at any time without notice. 2 TurboTax pricing is based on your tax situation and varies by product. Actual prices are determined at the time of print or e-file and are subject to change without notice. Special discount offers may not be valid for mobile in-app purchases. 3 100% Accurate Expert Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest.

Top Reviews

  • Highly discourage if you invest

    By ario52
    This app is great for standard working income and I have used it for years for that purpose, but very quickly the app falls short if you are trading often in stocks or other forms of frequent trade investment. There is an extra charge for filing with trading income that you then have to painstakingly manually enter, despite the data being very clear and concise on all tax documentation. For me this very extremely takes away from the core purpose of the app; to make filing your taxes quicker and easier. So in this regard it falls very short. Having to constantly switch back and fourth between this app and a PDF of your tax doc to copy and paste every date and amount takes away also from the security of being sure that your taxes are being done correctly, as you are at that point, for the most part, just doing it yourself. AND being charged an extra 70 dollars to do so. This with the fact that the app constantly closes in the background while you try to copy over your tax info, forcing you to reload the app, and go back through several menus before you can actually begin entering your tax info again. It would seem to take a good hour to enter in roughly 20 trades with having to copy over, amount, cost, proceeds and 2 dates one at a time for every single trade. For this reason I have to highly discourage this for any new or also experienced traders and investors thinking that this will make filing easier. It will be very time consuming.
  • Not free, no help when the IRS sends a letter, and still waiting for refund four months later

    By Walker-jh2
    I used the TurboTax app to file my refund in early February. The app was relatively easy to use, but it did get old going in circles sometimes. Unfortunately, the free option really is not usable. If you have to file state taxes like just about everyone, then you will have to pay $40 per state. If you’re a college student in another state like me, that means two states so $80. Of course, no student discount. Honestly, that was not too bad since I was supposed to get a lot back. Unfortunately, that was not what happened. I did get some from one the state returns, but that was it. The IRS sent a letter for a health insurance form that didn’t even apply to me. If you want help with that, guess what? It will cost you even more money! At that point, I wasn’t paying TurboTax any more so I went off on my own. Eventually I got it figured out, but not without massive disruption to my school work. None of that help was thanks to TurboTax which sends you to FAQs that don’t really apply. They have online discussions which appear to have many people with the same problem. This program is made to look easy- and it is at first- but the headache it causes later is not worth it. Never had trouble like this with H&R Block so I think I’ll go back to them next year. Whatever you do, don’t use TurboTax. It is seriously not worth it. Still waiting for that federal tax refund BTW.
  • This is a joke

    By J.ro9
    I used turbo tax all the time when I was younger, it used to cost very little or nothing at all. Now even what’s advertised isn’t what you pay, you click no to all the premiums and extras and still end up paying $150 to file? That’s happened to me two years in a row, the biggest and last reason I will never use turbo tax again came this year. I was out of work due to Covid-19 like so many others, unemployment is backed up, my personal life feel apart, and I was broke as can be. I was checking the IRS website daily hoping for an update on my stimulus check so I could like keep my lights on. Every time I get the message about information not available and just assumed they hadn’t processed my return yet. A month, an entire month goes by, and I check and still haven’t gotten it, and still getting the same message on the website. I thought I should check my turbo tax again, I had received emails from turbo tax just about they’re standard spam mail. I never once received anything personal, signed into my turbo tax only to see that my tax returns had been rejected. I waited a month for nothing with no notice or anything like that. I will only use an in person CPA from now one, this website is a joke. There’s a reason there’s a viral video of a 13 year old working for them.
  • TurboTax is a joke now

    By Johnster343
    Filed my taxes for 2017 and it went great. No issues, good customer service. Filed for 2018 and it erroneously told me I owed $1591 to NYS and only got $945 for my federal refund. I made $40,000, claimed zero, I’m 21 and single. Spent an entire hour with one of your customer service representatives in “smartlook,” while she tried to guide me through the app to explain why I owed. I told her I’ve looked through the app and it doesn’t give an explanation. After 45 minutes I asked for a supervisor, or a manager. She said she could only type to her “team leader.” She then proceeded to google “why would someone owe money to NYS,” and read various generic possibilities from a forum on GOOGLE. I spent 50 minutes to get an “expert opinion” from someone sitting in there house with zero information, zero training, and zero ability to admit their inability to answer my question. This service is a joke. Then when I tried to get advice from a “tax advisor,” you guys asked for $120. This is not how you run a business. First I wait for 20 minutes to speak to someone who might as well be my neighbor who delivers pizzas. I want a discount or some type of service. You guys wasted an hour of my life that I could’ve spent making money. You obviously don’t stand behind your customers.
  • Payment “not processed” - double charged

    By Sea nice
    I have the mobile app. It shows it was free in the beginning. At the end it basically gave me no option but to pay, which I have no problem with. It turned into $40 to $120. I was okay with it because they changed me owing $260 on my taxes to only $11 so I expected to pay close to that amount anyway. I end up asking to take from my refund returns and it showed they would do so for $40 extra dollars. I’m at this point getting irritated but choose to go through with it. It kept sending me to the payment option although I wanted it taken from my refund. I then got frustrated and reverse the payment option with just paying with my credit card. After putting in my credit card, it started processing then shows the page had no connection. I said “okay let me try again”. I did it again, same thing happened. Now I go to my discover app and it shows TurboTax charged me TWICE but on the TurboTax app it shows the payment hadn’t processed at all. I’m beyond irritated with Turbo Tax. I’ve tried to get in contact with customer service line - received no call back. I’m frustrated and will never do my taxes on this app again. If I don’t receive my refund soon, I will be contacting my lawyers.
  • Price is very misleading

    By xxlovecrystal
    I’ve used turbo tax for years and didn’t have issues. Always used their free version. This year I had to file for 2 states. One of their questions was confusing and I had to call and ask. To ask a question, they have you upgrade your version. It said it was about $40 to upgrade. I wasn’t super pleased having to pay $40 for a question, but figured I’ve had my taxes done for free for a few years now so not a huge deal. The person I was talking to didn’t know the answer and had to look it up, and then gave me the wrong answer. Then, when I finished my taxes, I saw the price is not just $40 altogether - the price is $40 for federal, and $40 for each state. That turns what was represented as just $40 to $120! And I can’t file without paying it. $120 to ask a question? That wasn’t even answered correctly?? And now that I’ve waited to file, the price went up. I got an email that I can get 25% off, but when I go to the app I can’t use it. Now I noticed in the fine print, some discounts you can’t use in the mobile app. I don’t even have a computer. Honestly this is very disappointing. I’ve recommended TurboTax to many people and now I don’t even think I’ll use this anymore. Pretty ridiculous.
  • A worse value every year

    By GeminiDog7
    This is my 3rd year using TurboTax and I get gouged and worse service every year. The ads say that it’s free in most cases. The first year I needed to pay $40 for the standard deduction... ugh fine. The second year I was charged $40 for the standard deduction and $40 to file state taxes; really?!? Whatever at least if you pay $40 more they will just pay you out when it was accepted by the IRS and you can at least have your money quickly. This year $120 and the IRS paid me but Intuit hasn’t yet so I paid $40 to delay my refund essentially. I guess my main question is, “who are these most people who get theirs free?” I have an extremely modest income and my only deduction is student loans. That is $80 right there since it’s $40 for state taxes. How many people could possibly have no deductions or state taxes? I doubt the majority. I tried to get info or voice my displeasure but the live chat doesn’t ever work for me and calling on the phone just tells me to call the IRS... but they already paid me! So where is the support so I can get information on why I haven’t gotten it yet? This will be the last year and I’m calling all my friends that I actually recommended this app to and telling them about this!
  • TurboTax is going downhill

    By Sarah R 2018
    I originally used TurboTax in 2015. It followed by the IRS saying my information was obtained and steps to follow. From talking with other individuals and research, it sounded like this happened to TurboTax users. I switched to a different company, TaxAct, to complete my 2016 taxes. I returned to TurboTax in 2017 as it sounded like more security was in place and they had the flexibility of mobile filing. For someone who doesn’t have a working computer, this was a great option! Unfortunately, upon filing, the IRS rejected my information since I did not provide information from the previous year. TurboTax did not highlight this from the get go, but they had to problem requiring me to sign up for several other fees - the site required me to sign up and when I pressed the back button to go back to review my options, it kept refreshing the page until I agreed to the fee to continue. For me, TurboTax is not there for its customers and is not seeing the big picture - making filing taxes easier. I guess at the end of the day when I talked to a representative, my understanding is Fool me once, shame on you. Fool me twice, shame on me. I would suggest looking into another company, since TurboTax is not like it used to be.
  • Think you’re all good? Juuuust wait

    By H&RBlock4my2021
    Two years in a row, this app has auto populated data into my returns that made them get rejected. Last year, I didn’t even realize the rejection because I was too busy and not scouting for my returns, but discovered just in time to miss out on student loans through Fafsa. This year, because of negligent wording on their questionnaire, I was rejected again. I spent hours on the phone today with Turbo Tax, and while their “concierge of concerns” who answered did point me in the right direction, it took hours for even her to figure out how to deal with the issue! Not to mention, because I had a single “off” gig event that paid $188 on a 1099, they required me to buy a $120 program to process it. I was then told that they had lost my payment from last year and that to rectify their own auto-populated data, I was going to have to buy the software and mail in my returns. Thankfully I found a receipt on THEIR OWN WEBSITE and got them to provide the previous year’s program without charge, but I do still have to file through mail A YEAR LATE. This site is a mess and I used to put up with it because it was a way to just get the taxes done, but I guess I’ve learned my lesson.
  • CPA Money Scandal/Deceit

    By Lily=>
    The CPA I was assigned had told me we will do both my 2019 and 2018 taxes. He assured me to complete my 2019 first, then we would worry about the 2018 afterwards. He told me he will contact me the next day to pick up where we left off. This didn’t happen. I don’t even have any contact info of my CPA. Three weeks go by and nothing. I call back, wait 5 hours for a random rep, then wait another 30 minutes for another rep to tell me the CPA I was assigned was away from his desk, and that he’d return my call. Two months later I am still trying to contact both intuit, turbotax, and the CPA that I paid $80 for. Once I left the 5 star review as they encouraged, I haven’t been granted service since. I called today, 4pm, wait time over an hour. They returned my call at 9:50pm eastern time. The lady said a CPA will call Me shortly. They called 30 minutes later and I answered, only to be HUNG UP ON! I’m very scared and disappointed in this. I genuinely trusted their “extra” services and feel awfully slighted. I was so convinced and wanted to trust turbo tax’s services as if it were heaven sent. I will be taking a course on Udemy for taxes and do them myself to save my emotions, money, and patience. Thanks for the pain.

External Links

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This page was last edited on 2021-04-15.
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