Your Texas Benefits

Your Texas Benefits Wiki

Written by HHSC


Rated 4.81949 From 88,096 Votes
$ 0.00
  • Last Updated: 2020-04-09
  • New version: 5.8.2
  • File size: 60.04 MB
  • Compatibility: Requires iOS 11.0 or later. and Android 4.4. KitKat or later

Your Texas Benefits


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Your Texas Benefits is an iPhone and Android Health & Fitness App, made by HHSC. Today, it has gone through many interations by the developers - HHSC, with the latest current version being 5.8.2 which was officially released on 2020-04-09. As a testament to the app's popularity or lack thereof, it has gathered a total of 88,096 Reviews on the Apple App Store alone, with an average user rating of 4.81949 out of a possible 5 stars.

How does it Work?


The Your Texas Benefits app is for people in Texas who have applied for or get: • SNAP food benefits • Health-care benefits (Medicaid and CHIP) • TANF cash help Manage and view your cases anytime you want – right from your phone. Use the app to take a photo and send us files we need, like a copy of your paycheck. Set up and view alerts about your cases, like when it’s time to renew your benefits. You also can report certain changes to your cases and find an office near you. FEATURES View your cases: • Set up a new Your Texas Benefits account if you don't already have one. • Check the status of your benefits. • See your benefit amounts. • Find out if it’s time to renew your benefits. Manage account settings: • Change your password. • Update your phone numbers. • Sign up to go paperless and view letters / forms we send you. Send us files: • Upload photos of the files or forms we need from you and then send them to us. View alerts and case history: • Get alerts about your cases. • View files you’ve uploaded and sent us through the website and app. • See your change reports. Report changes about your: • Phone numbers. • Home and mailing addresses. • People on your cases. • Housing costs. • Job info. Find an office: • Find HHSC benefit offices. • Find community partner offices. • Search by your current location or ZIP code. Your Texas Benefits. Now online and mobile.

Top Reviews

  • An old fashioned person opinion..


    By Just Thankful.
    I think it sounds better “old fashioned” than old! ;) and for whatever reason, afraid of technology, after many intents for different kind of things. Where I used to fill a paper job-application and submitted in person! I was already getting blocked when heard I need to submit a document... but this app made it so easy!! I thank you. It’s not easy to apply for benefits when I should be contributing and helping others. What is behind to be doing this, is hard to handle, and every other little thing, it looks as a huge one! Maybe I’m the only person who feels like this, maybe not. But I thank the government, this institution and each person involved, like the kind and patience lady that just helped me on the phone, (Mrs. Rose/Rosemary/Rossie?) for making this process less difficult. And whoever created this program/app. Which I think it’s quite kid-friendly, and is what I need to be able to go through. Sincerely, thank you. Cristal Martinez Frank.
  • Completely useless for voiceover users


    By Cupcake 30
    This app was supposed to make it easier and less time-consuming to fill out paperwork upload paperwork and get things done however for people who happened to be blind and use voiceover on their iPhones it is completely useless I used to rely on this app and it was very helpful in helping me renew my benefits this time however I missed the deadline because I thought that there was something wrong with the app turns out it just doesn’t work with voiceover anymore thanks government!!!!! I know I sound a little short but it is irritating to have something work at one time and then not have it work again I’m told the app works fine for everyone else just not for anyone who happens to be Blind and using voice over I’m sorry that’s just not convenient or a timesaver or anything but crappy!!!!!! And what’s even worse, there is no tech-support so there’s not much we can do about it except for leave bad reviews!!!!!! Hope these bad reviews help fix what is wrong what I’m really hoping for is a response back from the developer this would be a great app if I could use it again.
  • App


    By ply2
    I receive notices on the message board that I have a letter I need to read several times a year, yet when I go to letters, there is never anything there. This causes me to worry and stress over what I may be missing or failing to do. Also, I was notified on 3/26 of documents I needed to supply. I uploaded them the next day. Yesterday, 4/1, I received another notice saying I had until 4/4 to get them in. Again, what do I do? Did you not get them, do I send them again? I went through this last year. Mother was denied services despite the fact that all documents requested were received in a timely manner as verified by every person I spoke to on my numerous, time consuming but fruitless phone calls. I finally filed a grievance and things were rectified. I vowed then to do paper renewals, but those letters only arrive on Saturday and are due two days later leaving me no time to contact the businesses I need to get signatures or information for the enclosed forms. Help!!
  • Awful Experience


    By thracker
    When I first downloaded the app, I tried logging in with my correct credentials. The app told me I was using the wrong credentials and locked me out of my account... after only one login attempt and using correct credentials!! It was after 6:00pm on Friday on the last day I could upload requested paperwork to avoid my elderly father's benefits being cancelled! The app told me I could have my account unlocked by calling contacting the THHSC on Monday. As a result I couldn't upload anything until 3 days later, on Monday. Further, my father's benefits have been cancelled. I have to hope that the THHSC will take all this into account and reinstate my dad's necessary benefits. By the way, the photo capture utility for document image capture is frustrating to use. While capturing documents, the app crashed 3 times! Also, the app doesn't tell you there is a limit to photos you can take before sending them. It just starts giving a message that photos can't be saved at this time and to try again later. It was a very frustrating experience using this app!!!!
  • My Experience.


    By Higher Authority.
    So glad I can use the app. I don’t trust anyone in the offices. They know they have control over something people need from them. Their actions show that they don’t want to help us. They also act as if they do not need to be at the window. I recommend rotating the employees that get stationed in a specific window. I always get unneeded Attitude when I come in to ask simple questions. I love the simplicity of the app. I am specifically mentioning the office at 3411 Horal in San Antonio. Everyone except the 1 African American male at the Windows gives me problems and attitude. My 5 star rating is only for the app. Not at all the office location.
  • Account issues


    By YuppyLady123
    I had to go up to the office a few times and have my password reset by an employee. When logging in to my account using the app I would be sent to a page to enter my SSN and my case number, after which I would be sent back to the login page. The fault app would give me a warning pop up that my account already existed? Eventually it ended up messing up my online account when using a web browser. I uninstalled and reinstalled the app and web browsers but ultimately I just ended up having to go into the office to submit anything extra. Finally an employee told me she could reset it. It worked and now I’m able to use the app, which is alright, but I’m still not over the stress and inconvenience of the first week trying to deal with the broken app.
  • Paperwork


    By Mr. Undead
    I was stressing so much First I didn’t get the mail the children had put it away I knew I had to be quick with the paperwork and I’ve been stressing because I didn’t know about How to come up with nine dollars to send the paperwork in. This app was so easy for people that don’t know that much about computers like me I am very impressed hopefully I can figure out how not to use this service but the system for too long and they waited as long as I could. I believe mainly for pride but we ate very good this month and I was just so glad that I could get fresh vegetables again thank you all for your help. Love grandma in need.
  • Our In- Between


    By dgirl44
    Recently, my husband and I both became unemployed and for the first time in a long time, even though we have always struggled financially, we didn't know what we were going to do. We decided to apply for various benefits through the Texas Benefits Program and we have been extremely blessed. It is quite comforting to know that programs like this one have been implemented so that when you're going through a hardship, an "In-Between" you don't have to feel like your life has to pause or stop moving forward. Our family, sincerely "Thanks" you for all that has been done in helping us maintain our dignity by providing accessible information online and through private phone conversations. Last, but not least we are most grateful for the kindness of the employees who have called to verify information needed for our case, who have been so polite, patient and considerate. Thank you, The Williams Clan
  • Urgent problem fix


    By Tnkight
    After signing in i enter info about my birthday & ssn, then it takes me to the second page where i believe there should be questions but no matter how many times i try, there arent any questions and it wont go any further. Please fix urgently Update on review: i also tried to enter in information such as my sex, and the only option was male. This app is very inefficient at the moment. I cannot fill out any information or answer any questions, therefor i cant access my case.
  • Convenient


    By Gloshair in Tx
    Love how easy and convenient the app is to have! Uploading the files is much easier than running out to go fax needed information. This is my first time to actually file for help during this COVID19 and it’s been confusing on how to fill out the paperwork. Trial and error and patience is the key, due to the overwhelming response TWC employees experienced! My hats go off to TWC employees and everyone behind them! Thank you either way ... whether I get any help or not I appreciate y’all for your hard work!

External Links

HHSC Official Website

Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2020-04-09.
Content is available under CC BY-NC-SA 3.0 unless otherwise noted.
Your Texas Benefits content and materials are trademarks and copyrights of HHSC or its licensors. All rights reserved.
This site, Mycryptowiki, is not affiliated with HHSC.