By Nia Ricks
This app is absolutely terrific! At first I was feeling dreaded on constantly trying to go to stores to get my Jordan’s just to find out that it’ll be sold out in my size anyway. When I came across this app I contemplated because I didn’t know if it was a scam or if it was actually legit. So I took the courage to order one of my Jordan’s which were the air Jordan retro 9’s that were all black. I went to my local shoe store and they were sold out at exactly 9 am so when I ordered it off the app I didn’t know if it was gonna be sold out or not, but comes to find out it wasn’t! They had my exact size and all I needed to do was create an account with my touch id passcode and just like that I got them. A few hours later it emailed me saying my order has been received and 2 days later emailed me again saying it has been shipped. About 3-4 days after I got my shoes in the mail! I just ordered another pair which was the Homage To Home retro 1’s and the same thing successfully happened. I absolutely LOVEEEEE this app and do not regret getting it, and will continue using it for here on out. :)
A big set up
This app is bogus, it allows you to purchase shoes that are not hot and sought after, but as soon a major drop is coming out it just says error with payment and kicks you out. Shorty thereafter the sneakers are sold out and if you really want them you have to pay ridiculous mark up prices on other resell apps!! This is all a set up by Nike to keep celebs in the exclusive drops and keep all of us “regular” folks just that!, “REGULAR”! Sure you can have a pair of Jordan’s that no one really wants with no problem..but who needs those when I can get them in sneaker stores? This app was supposed to be for the everyday sneaker head that could afford to cop shoes on release dates. All this is good for us false hope because Lord knows you’ll go broke trying to pay these ridiculous resell prices...hats off to the bots in conjunction with The sneaker business..what a fraudulent way to keep us hard working folks thinking that our petty dollars could ever compete with our dear entertainers and top level athletes..some children may fall for the over inflated prices, but as a hard working adult I know the value of a dollar, and I’m not about to go broke trying to buy off white or anything pop culture tells us is “hot” I’ve always liked what I like and if I work hard enough to afford the already high price, the least you all could do is make exclusives a draw, this way we could all have a fair shot...sincerely fed up..peace!
I recently tried to purchase a new pair of 1’s that came out. I logged on just in time my payment info was already in all I had to do was click the purchase button come 10 o’clock and I did just that. It told me my order was pending and that they’ll let me know if I got them or not. 2 seconds later I got a notification that I “got em” and they sent me a verification email with my shipping details. They gave me an arrival date of May 29th and now today I received an email saying my order was “cancelled”. Confused, I called nike (waited 45 minutes so I assumed this happened to multiple people) and they basically said the reason my order is cancelled is because they have no more in stock. So my whole point is don’t send people verification that they “got” the shoe cause that makes it seem like you guys have an absolute pair reserved for me when you didn’t. When you purchase shoes on snkrs and they send you verification saying you “got” the shoe it actually IS FALSE they have no reserved pair for you once they check your order in which it was received in and they have no more in stock they just cancel the order. Very silly. Don’t get me wrong I believe in “first come first serve” but if I wasn’t one of the first and don’t actually have a pair reserved for me dont send me verification saying I got them then cancel my order 5 days before the day you guys TOLD me they would arrive. Makes no sense to me.
Another regime that doesn’t listen to us.
I’m a Cuban American, unaccepted by Americans because I’m not white and unaccepted by Cubans because I’m not from the island. Shoes are the way I express myself. After years of being a loyal customer I’ve had major trouble with this app. While most get an L and some get Ws...a lot of us can’t even try..this is where my complaint is. I get errors on Apple Pay and PayPal about my address being wrong which isn’t wrong it’s built into the payment system. I’ve taken it up with the EXPERTS on my member service in the other Nike app. None can help and all they do is patronize. It’s a lot like my normal life being excluded from trying is not how Nike presents itself. They show all people together blah blah, as long as you don’t try to explain that you’re having issues. They don’t have a place to complain or technical support. It’s basically a regime used to take our money and guess what minorities really are the ones that take the bait huh? I know I do, what black or Puerto Rican kid doesn’t like jays?? I’m jaded at this point Fidel Castro had a regime and bled our island dry without taking a complaint. Nike is not Fidel but I can’t help but see the similarities. My voice is important and being a customer that has embarrassingly spent well over 12k a year for years I thought maybe I was even special to them. Make no mistake Nike has enough of us to feed them and they don’t care about you or me.
Bots killed the Game
I am a huge sneaker fanatic since a child and I remember whenever a sneaker dropped you could walk right into the store a week later and still be able to cop some heat for retail. Now a days we have a bunch of kids using bots to buy out all of the stock just to mark that sneaker up an extra $100 to $200+ above retail which is ridiculous. I haven’t won one draw yet and I’ve always been on time and ready to go to purchase whatever sneaker is available at the time and no success. Your team need to do a better job at focusing on taking out these bots so we can actually have a fighting chance to purchase a sneaker we actually want, sneakers we are actually gonna wear and not resell. This is the reason why I’ve haven’t bought a new pair of kicks in the past 2 years because I don’t wanna pay $500 for sneaker that sold retail for less than $200 that is stupid to do especially in these times. I have 2 young boys that once the time comes they are gonna wanna purchase shoes just like their daddy but I wouldn’t be able to afford buying my 2 boys the latest heat because I would have to pay resell cost or get extremely lucky which that’s just not fair. Fix this and maybe I’ll give this app 5 stars but until then you will continue to get negative reviews from not only me but other unhappy fans of this product.
P.S. you have a lot of unhappy fans. (FIX THE APP/ STOP THE BOTS)
Not Dependable, Flawed Processing
I went on the app today at 9:59 am to purchase the Jordan 1 Pine Greens and as soon as the time hit 10:00 i purchased the shoes just to be told they were sold out. My order was pending for about 5 minutes and then i was informed they were sold out. This was a complete waste of time in my opinion. If you purchase the shoes within 5 seconds of availability how could they sell out that fast?? I thought this app was supposed to counter all this nonsense but I see that it’s still impossible to buy Jordans. The process is flawed or either Nike needs to make more, its obviously a high demand so why make the supply so limited??? I ended up paying a full hundred dollars above retail from the EBAY app. If EBAY is more reliable than the Nike SNKRS app itself i see no point of having this app at all. I am fed up with this Nike App at this point and this is the reason people are being killed and robbed over shoes. I’m starting to believe Nike is intentionally making a small amount to hype the products and i think its absurd.
By Harvey Matthews
Was reading a review about how hard it was for ordinary customers, like myself to purchase new drops. I saw this Sneaker about four weeks ago and I knew I had to have it. Even got my dates mixed up and tried to purchase it on the 5th not realizing that I was two days early from the original 7th drop date. Even went as far as calling customer service to complain. So this morning I was really doubtful that I was ever going to be able to get this shoe especially after reading the terrible review. But I tried anyway. When my purchase went to pending my skepticism increased even more because that what the review said generally happens before they boot you out of the line. So I just went back to work. About five minutes later I got an alert that I had booked the sneakers. Contrary to all my doubts Sneakerz is a great site and I will using it again. This was my first time I ever used it, but it won’t be my last. Thank You for increasing my confidence in your went. Be Blessed.
Great design, love the app, but never get notified of drops
SNKRs is an awesome app and love the way they’ve designed it. It’s simple, easy to use, and easy to buy your favorite sneakers. It’s outfitted similarly to Instagram with large photos of the shoes you want to purchase. I do wish they showed more photos of the sneakers on feet and with outfits to give me some ideas, however its not that hard to instagram or google outfit ideas.
One bug that I’ve noticed that “bugs” me is that I’ll hit “get Notified” on a sneaker drop and never get notified or alerted that it is happening or will happen. I’ll open the app days later and the sneaker will evidently be sold out. This happens a lot. I double checked my Notifications settings on my iPhone and everything is set to alert me, but I never get alerted of a drop, so I always miss out on the best sneakers.
Also, its confusing to go between essentially 2 apps to get the shoe I’m looking for. If SNKRs doesn’t have it, I’ll have to pop on over to the Nike app to look for the shoe. I’m not sure why there’s the complexity of jumping between 2 apps to buy something that should be as easy as a 1 stop shop from one brand.
Has now ruined two releases for me in a row. Apple Pay does not work on this app. Every time I try to buy shoes, it says there was a problem processing your payment. This is the cards hooked up to my Apple Pay that I use to purchase everything else in the world, so I know it’s not my cards or my phone. Don’t try to get your release on this app, it will only screw you over. Thank god for footaction and finishline, they saved me both times. I will never use this app again though. It doesn’t even tell you if you got the shoes right away. How do you not know if you have them in stock? Every other website does. Then after 5 minutes of it sayin pending, it just says there was a problem processing the payment. I tried all of my cards, including credit cards that have a ton of space on and it doesn’t work. DO NOT WASTE YOUR TIME WITH THIS APP. You will be disappointed if you can’t the hottest shoe because this app can’t handle processing a simple payment. There’s so many better sites and apps than this one. Very disappointed that this app is so bad but is run by Nike. This app is pathetic and you can’t even purchase shoes on here so don’t waste your time. I would say it’s only good to send notifications when the shoes are being dropped
A few bugs. Other than that it’s worked
So I’ll start off by saying that I’ve been able to cop every shoe that I’ve tried get on this app. From the cement fours, to the bred fours just this past Saturday. My main problems with the app is every time I got to purchase a shoe, I need my password. Even tho it’s setup up for Face ID, and in the past, Touch ID. Another bug I’ve noticed is on the account tab of the app. When I click on my favorites tab, and also the purchased tab, all of my favorites and purchases are not shown. Some show up when they want to. Others never show up. And others never move. This is frustrating because I like to be able to show people stuff that I have bought, or things that I think are cool. But it like every time I go to those sections it’s like the app plays this game of “ what are we going to show today “. I’ve literally had to go and re-favorite things that I’ve already favorited and at this point I’m like what’s even the point of the feature.