DHgate-Online Wholesale Stores : Official Wiki

DHgate-Online Wholesale Stores

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DHgate-Online Wholesale Stores is an iPhone and Android Shopping App, made by DHgate.com. Today, it has gone through many interations by the developers - DHgate.com, with the latest current version being 5.3.0 which was officially released on 2020-11-23. As a testament to the app's popularity or lack thereof, it has gathered a total of 187,925 Reviews on the Apple App Store alone, with an average user rating of 4.41448 out of a possible 5 stars.

How does it Work?

The DHgate shopping app allows free access to the DHgate wholesale marketplace on the go – connecting you directly to wholesale sellers and getting you the best prices available. The DHgate app provides one-stop solution for your online purchasing, from international logistics and payment, to internet finance and customer services. DHgate app features over a million Chinese wholesalers, 40 million products for sale and has amassed 10 million buyers from 230 countries and regions. We provide the easiest and most cost effective all-in-one solution for your business. We enable anyone to buy and sell products in wholesale price globally by providing secure payment services, logistics solutions, escrow protection services, and internet financing. With a variety of over 20 million products in categories ranging from electronics to wedding dresses and from cosmetics to furniture – you’ll never miss what you’re looking for. Simply tell the app whether you’re buying for wholesale or personal use, choose your favorite categories and receive personalized discounts and recommendations. DHgate Shopping APP Features: • Secure, organized and reliable mobile platform. • Shop directly from sellers and enjoy lower-than-retail prices. • Check daily deals to find new discount products every day. • Make purchases individually or in bulk (for additional discounts). • Filter and customize to find the perfect product. • Get smart product recommendations based on preferences and browsing history. • Read customer reviews for insight on any product. • Pay using innovative and easy payment options. • Ship using worldwide delivery on most products. • Scan QR codes to jump straight to a product’s page. • Shop at the $1.99 store for the best discounts. • Join the VIP club to receive exclusive benefits including 24/7 customer support and more. • Redeem seasonal promotions for coupons on all your favorite seasonal items. Shopping Categories Include: • Electronics • Cellphones • Apparel & Clothing • Home & Garden • Jewelry • Fashion Accessories • Watches • Toys & Hobbies • Shoes • And much, much more! Whether you’re an entrepreneur making a bottom line or just a savvy consumer looking for the best deals, the DHgate app offers the value you need at the prices you want. Quick Facts for DHgate Shopping APP • Approximately 1.2 million sellers globally • 10 million enterprise and individual buyers from over 230 countries and regions • 33 million wholesale and retail product listingsA transaction every 3 seconds • Multilingual Sales: English, French, German, Italian, Portuguese, Russian, Spanish • Our Partners: American Express, DHL, FedEx, MasterCard, Visa, UPS Download DHgate app and discover the best prices on clothes, electronics, shoes and more!

Top Reviews

Hit or Big Miss...

By Banul

I have a love-hate with DH Gate. The app itself is a mediocre e-commerce host. The organization is a little all over the place and due to the nature of what they sell (mostly designer knock offs) it’s a little hard to find a specific item you’re looking for. Like any e-commerce site, various sellers offer different quality items and customer service experiences. I’ve purchased some very realistic knock offs, and some that were absolutely trash. I’ve had to call my credit card company to dispute a few charges as they were unwilling to handle it in a satisfactory manner. It’s hard to communicate with the sellers due to both the language barrier as well as the time difference. A few times I’ve purchased items and after they charged me, they tell me they don’t have those items and offer me other sub-standard options in their place. What I’ve found to be the most helpful is to look at the item reviews (if there is one - often times not) and specifically at reviews that include pictures. You can get a pretty good idea of the quality from that. Otherwise, it seems like a lot of reviews are BS “excellent”, “amazing”, or other generic copy and paste type of reviews. If you ultimately decide to purchase something, do so using a credit card that can be disputed if you aren’t able to reach an agreement in an unsatisfactory transaction with a seller or if your item doesn’t arrive in 8-30 days.
DHgate is NOT for idiots

By (cj72)

DHgate is a fantastic E-commerce Store..... and if you try to navigate it like a western society store you will not fair well. I have been using DHgate for a few years and have had a couple snags..... 2 items sent to different states (resolved)but that was in the beginning when I was a bit Naive and still green behind the ears. Here I will brake down the ins AND outs of how to come out ahead and be a winner. Rule # 1. Know the product you want to buy and do your research on it. Rule #2. (Most important) look at multiple stores selling the item you wish to purchase and “ONLY BUY FROM SELLERS THAT HAVE MULTIPLE REVIEWS WITH PICTURES along with multiple sales ” Repeat “ONLY BUY FROM SELLERS THAT HAVE MULTIPLE REVIEWS WITH PICTURES along with multiple sales” very very important. And that just about wraps it up. It’s that easy peasey lemon squeezy. 99% of anything is an UA Repro so don’t think you are going to get real pair of lou V’s ok. Ask sellers to send you actual photos of the product before you buy as well. The cheaper the repro the cheaper the materials the more expensive the repro the better the materials. Have fun and be smart. Know the game play the game.... don’t let the game play you. Follow these rules and guidelines and you should be just fine.... don’t believe the hate. Educate😉🤙🏼
If you plan on receiving what you order don’t use this.

By Rman2385

3 orders thru them over the course of 2 months. Not one of them did I receive what was ordered. Ordered one item was told was already shipped and then 3 weeks later they then sent me a message for me to pick something else which I did not like. Then when I said I wanted a refund they they said never mind they found my product. 5 weeks later it was received but to a address that was in PA but I live in ID. When I questioned they said sorry they will reship it. 2 weeks later nothing. I messaged again they said sorry they will send out the next week. Still nothing. Refused to do a refund saying I just need to wait as shipping is slow. Still nothing... 2nd item ordered was watch that said hands all moved. (There were many of the watches that said the hands did not move and those were 75% cheeper then the one I ordered). Received it no they don’t move and watch looses about 15 minutes a day and casing fell apart on the first day. Requested a refund they denied it and said they will ship a new one. Same problems with it. Still no refund... 3rd item, sunglasses stating they are polarized, nope when I messaged them they said they will fix if I do another order with them and would not refund the original. Like ordering shrimp from a guys car trunk in AZ might look great on surface but you won’t get what you think your ordering...
This one seller

By Jack a Mack

So overall I love DHgate. I’ve been using them for a few years now. So here’s the issue. I purchase a pair of sneakers for my husband in March and they were sent to an address in California and I live in New Jersey. So I send a message to the seller open a dispute and they agree to send another pair. Now it took them almost to weeks to resend it and this was in April. So now here comes June I’m waiting on the second pair. I check the tracking and now this pair has been sent to an address in Texas. No now at this point this possible cannot be the fault of the post office. I have sent a couple of messages to the seller advising my order has been sent to the wrong address again with a screenshot of the tracking on where the package was sent too. They send me a message back saying that the problem has been verified. And I’m trying to tell them that this is the second order that I have sent and now they won’t respond. This is not acceptable. If you keep sending peoples order to the wrong place for the second time you should immediately send a refund not ignore your customer. I can’t dispute it again because if I close the first one then the seller will get my money. And I can’t find a way to contact DHgate directly. Oh by the way to use seller “leeace8889” they don’t communicate with their customers. After all this time of using DHgate I have never had an issue until now.
Hit or Miss! Watch out for the swing!

By Good718

I dove quickly in to this app with out really looking into the water. Just purchased with out looking for reviews, photos and ratings. But I did message the seller asking for photos. They showed me good photos, I saw them and purchased! It came in the mail a few weeks later, my wife was extremely happy and so was I. But I have learned some hard lessons about not receiving photos from sellers and just ordering items where the prices just seemed to good. Here is the HIT, message the seller before you purchase. Ask them if they can provide photos before shipping out the item or items. Make sure you like what you see and if the photos aren’t enough ask for more and if the don’t answer cancel your order. The MISS. If the price is to good to be true... it probably is. Stay away from social savings! It’s a scam! You think they are selling by the bulk but it will never reach you! Stay away! Last but not least the SWING! Look for reputable sellers with reviews, pictured reviews and can respond back when you have messaged them. Ask for photos ask all questions before purchasing! After purchasing if you don’t get a photo! CANCEL! Freeze that payment! Because it will be 10X more difficult to get your total amount back if any! Don’t believe the 4 1/2 star rating on this app! It’s a lie!
DONT USE DHGATE!!!

By b-easy123

Okay so after using DHgate for a while I made numerous orders even when I was waiting my previous one. My mistake just couldn’t believe the prices on stuff, yes it’s to good to be true. I ended up waiting super patiently over a month as they said it would take 8-30 days delivery time. Started getting little things here and there never up to par. A xxl and xxxl turns out to be like a medium and a small in Chinese sizes, which I did look for as some put that in the description. Quality and size completely wrong, not to mention half of my stuff never showed up. Used the tracking numbers and some were not even valid tracking numbers and upon calling my post office they found some packages were deliver to Miami or Texas of wherever else except my house. After contacting dhgate customer service they were very hard to work with didn’t speak very good English and didn’t sound like they even knew what they were talking about. After talking in circles with her for quite sometime she said she would send me an email with instructions. Guess what email I never recieved. Reaching out to all sellers to tell them what happened guess who got no response from any of them, yup me. So after losing products all over and payments being released to seller even though I never said I received anything. Will not be using dhgate again and don’t be fooled by the 5 star reviews. They are fake.
Worst company to purchase from

By RSF415

They advertise coupons that are nearly impossible to use. They have no way of calling to contact anyone for help - they only communicate through chat, which by the way is a robot chat. You have to wait in the queue to talk to a real person - which will take a very long time. And once you finally chat with a real person you might as well chatted with the robot because they are completely useless. I purchased an order which was a significant amount and was never given the option to use the new buyer coupon pack which my order would have qualified for. When I finally chatted with a real person I was instructed to cancel the order and then I would have to reorder and have them apply the coupon. After further digging they then told me that even if I requested to cancel the order it Woolf have to be approved first - and only if the cancel was approved would I be able to reorder and apply the coupon. They offered no assistance in canceling order, would not contact the seller on my behalf to initiate the process. Ironically after I raised a fuss with the chat agent my item was shipped within hours making it impossible to cancel order and use the 88 dollar new user coupon. Proceed with caution on this app. They have ridiculous processes in place that leave you with no options. Not to mention they are very rude.
Unreliable/fake advertised as 100 Authentic

By Hi-Life1970

Plenty of unreliable stores and fake products on this site, be careful with your purchases, because DHgate is not on your side when a purchase goes wrong.( as a buyer) One of my purchases of over 8k, was received with all counterfeit electronic accessories, I sent DHgate the images of the products Scan, after checking them with the original factory on line. The best offer DHgate sent me was to keep the fake product and refund me $3500. We informed DHgate that was not accepted, our company would not sale fake electronic accessories, because their unstable and can blow in customers hands, pockets or faces. Their response to our company was to send the products back to China, which we pay for shipping that will cost over 2k. And they can not assure us the full refund still. They mentioned most products will be damaged in that process and the seller can deny our company any type of refund than, lol. So they suggested that we keep the fake and get the $3500 refund, as better option. Even though the products purchased was advertised by seller to be %100 Authentic. So I decided to take it with my US Chase bank. Did a charge back but DHgate provided the bank the fake products shipping slips out of China. So we lost the fight and the money. Products received was trashed. Figured to share my experience here, and hope yours will be better some how.
PLEASE READ BEFORE

By Garique

Well, where to start, it started on April 4 when I decided to make a purchase of masks and protective gloves, everything started well since the first purchase everything came without problems in 15 days, the tragedy began with this "store" that has already 4 days after the purchase they had received the money and I 90 days later, that is to say today, July 3, I do not have any product, and with so empty responses from "the sellers" that they already let me know that my purchase was lost, and the resolution center did absolutely nothing, they will never do it in favor of the buyer, and 90 days later you lost the money and there will be no merchandise and nobody will respond. the store never responded to a message, they responded to the request for a refund that they would not, and so you were literally robbed by the sellers, I hope you really think about it before buying on this platform and much more from this store I hope that if you need something, do not do it, do not buy in this website, half of the merchandise that I received the first time of the first purchase, that arrived on time have poor quality, of course, and the masks are broken before being used. with nothing more to add but the disappointing news of being robbed by these scammers I ask again DO NOT BUY THESE SCAMMERS
READ THIS!!!!!

By gabeeee2019

I have been using dhgate for about 3 months now. So far I have received 12/13 things that I have ordered and the one order I did not receive dhgate was able to successfully give me a full refund of my money. Currently I have 12 additional items shipping and on their way to my house and I’m positive they will all arrive. I know it’s difficult to find the right buyer and many people don’t like this app because they don’t get the items they bought but all you do is look at the reviews for the product you want to buy. There is even a filter in the top right corner of the app when you search things that allows you to find items that have more purchases and better reviews. Use these filters and Look at the reviews people leave and look at the pictures as well so you know it’s legit. By doing this you are giving yourself the best chance to get the best products. The only downside is the wait time but for the great quality of the products you receive and for the price you pay it’s totally worth it. I would recommend this app to anyone.

External Links

DHgate.com Official Website
Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2020-11-23.
Content is available under CC BY-NC-SA 3.0 unless otherwise noted.
DHgate-Online Wholesale Stores content and materials are trademarks and copyrights of DHgate.com or its licensors. All rights reserved.
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DHgate-Online Wholesale Stores Wiki