Hopper - Flight & Hotel Deals

Hopper - Flight & Hotel Deals Wiki

Written by Hopper


Rated 4.83294 From 384,537 Votes
$ 0.00
  • Last Updated: 2020-09-15
  • New version: 6.44.0
  • File size: 270.95 MB
  • Compatibility: Requires iOS 11.0 or later. and Android 4.4. KitKat or later

Hopper - Flight & Hotel Deals


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Hopper - Flight & Hotel Deals is an iPhone and Android Travel App, made by Hopper. Today, it has gone through many interations by the developers - Hopper, with the latest current version being 6.44.0 which was officially released on 2020-09-15. As a testament to the app's popularity or lack thereof, it has gathered a total of 384,537 Reviews on the Apple App Store alone, with an average user rating of 4.83294 out of a possible 5 stars.

How does it Work?


Relax — booking travel just got easy. Hopper predicts prices for flights and hotels, with 95% accuracy up to 1 year in advance. You can watch a trip right in the app and we’ll send you a notification when it’s the best time to buy — recommending you to book now, or maybe wait just a little longer. We’ve helped over 30 million travelers book trips around the world, saving them more than $1.8 billion to date. That’s a saving of up to 40%. Hopper features the major airlines in the US, Canada and around the world such as American Airlines, United Airlines, Delta Air Lines, JetBlue, Alaska Airlines, Air Canada, Frontier, Spirit Airlines, Hawaiian Airlines, Air Transat, WestJet, British Airways, Air France, Lufthansa, KLM & many more. Search Flights & Hotels Over a million flights, hotels, rental cars and cute bunnies. Plan Less, Travel More Instantly identify the cheapest dates with our calendar. Buy, or Watch and Wait Book flights or hotels straight away, or wait for a better price. Get Notified When it’s the best time to buy, our bunnies will let you know. Book in App Grab flights and hotels quickly, and securely, right in the app with a swipe. Some of the other awesome things you can do with Hopper: • Find the cheapest days to travel using our colour-coded calendar. • Use filters to get custom predictions that suit your trip — removing long layovers, stops, or basic fares that have extra fees and restrictions. • Get information and tips about airports and hotels. • Compare prices and amenities from hundreds of airlines and hotels around the world. • Receive personalized recommendations about deals you might like based on previous trips and your budget. • Save your bunny profile and payment details securely for even faster booking. • Our gentle Fair Bear will give you an overview of all the important details in the fine print. He’ll let you know about all the bits and pieces, like carry-on allowances to seat selection. • Get help 24/7 from our support agents, made up of actual, real bunnies, sorry no, real humans. Hopper has no ads, no spam, and no stress — just accurate predictions and the easiest way to book and save on flights and hotels. So relax — booking travel just got easy. Oh, and it’s free! So download Hopper and let’s start planning your trip. Hopper Love • “The 10 Best Free Apps for Air Travel Junkies” - TIME • "How Well Do Airfare Predictors Work? Hopper: 8/10, Kayak: 6/10, Google Flights: 0/10” - WSJ • “List reveals a number of apps from lesser-known travel services that bear looking into: Hopper, HotelTonight, trivago, Skyscanner” - AirfareWatchDog • “Compared to exact searches on Expedia, Kayak, and Orbitz, we regularly found that the best deal quoted on Hopper was the best” - Travel and Leisure • “Don’t neglect stand-alone airfare apps, including Hopper, Kiwi and Hitlist” - The Washington Post Say Hello to the Bunnies • Facebook: https://www.facebook.com/hoppertravel • Instagram: @hopper • Twitter: @hopper • Website: https://www.hopper.com Have a question or some feedback? Give us a shout at support@hopper.com and our bunnies will get back to you.

Top Reviews

  • Hopper is not on my good side


    By Kreese17
    I have always taken hopper with a grain of salt. I know that prices can change in a drop of a dime. Purchasing flights is a frustrating process. I have had success but more times I find this not to be too accurate. My issue comes from the “Freeze” portion. Which is advertised as holding your tickets for 48 hours with a $5 dollar per person fee. I got notification that my flight went down and immediately went to buy but when presented with the freeze option I felt it better to hold off on purchasing because I needed to double check with everyone flying that they were okay with me buying the tickets (it was still early hours with most people sleeping). I purchased the five dollar freeze per person. Well that was a horrible idea. While waiting for everyone to respond I started to second guess if the price would go up. I went and googled and saw from Hopper’s website that they will charge you the difference of the ticket prices go up. So now I’m like what the heck. I go back try to purchase and they say they do not have enough tickets at that price. After several tries I was able to buy the tickets for $100 more than originally price when I “Froze” it an hour earlier. Absolutely livid. They should make it known that they are not holding your price or reserving the price for you. Such false advertisement. I also am not sure if they refunded the $5 pp fee or if it got added to my flight price. I will make sure to double check.
  • Reliable in times of uncertainty


    By al13m
    A few weeks ago I purchased a price freeze for a flight I knew I was going to buy no matter what. I needed to contact a few friends to make sure everyone was ok with the details so the freeze option was perfect for me. Pay a small fee up front to keep the price where it is and get reimbursed when I booked? Sure. During the few days it took me to decide to purchase my flight, the flight had actually sold out and increased by $100 per person. I contacted Hopper support panicking that my freeze would expire and I wouldn’t get refunded. Even though they were swamped with customers needing assistance with flight cancelations due to the rising number of travel restrictions, they were still able to accommodate me. Although I ultimately had to purchase a different flight, and this time one with a layover, Hopper kept its word and refunded me my price freeze deposit AND the difference in price between the one I froze and the one I purchased. In the end, I ended up with a worse flight and spent more than I would’ve originally in taxes/fees, but they were able to assist in a crazy time and refunded me the money I was owed. Reliable site with real customer service and always super accurate with price predictions. Next time though, I may purchase in the moment I see the best price and skip the freeze option.
  • Unreliable Service


    By Caio.S.Marinho
    Been trying to find reschedule a flight for five days now even though these guys advertise 24hours customer support I only got an reply on the 4th day after submitting my request, the chat feel more like an email conversation, finally able to get a quote and receive a phone call so I could give my credit card info for an extremely overpriced change that I had to do it since im out of options, was received to at least had it over with until I woke up this morning with another message from the service late at night saying that they tried to process my request only at that our... and go a step further to blame it on the airline for not having it available anymore, sending me back to stage 0, putting a bot back at my conversation and giving me only the option to get a new quote, which im assuming it will be more expensive. No reply so far. would never recommend this service to anyone, im glad I'm at a long stay or else I would be really concerned on the reliability of this service to manage any sort of short trip or emergency flight changes that need to be done, the 24hrs service is very misleading and inefficient at getting things done quick. Really wouldn't recommend buying any tickets through it anymore, paying 100 to 200 dollars less its way worth it in my opinion so you don't have to deal with this kind of problems, and any changes on your ticket will have you pay way more than what you got on any deal.
  • First and Last time Using


    By 30_Over_Par
    Purchased tickets for a flight a month before Covid-19 really became an issue. I’m the week leading up to my trip things around the globe really started to get bad and like most we decided to cancel. I first tried to settle the issue through the airline (United) but because I purchased through a third party I was not able to cancel and receive credit from them. This directed me to begin the cancellation process through the app, which has been shady since the beginning. Since going through the steps on the app I have only gotten two emails stating they will try to get the best compensation they can get. Considering we are now two weeks removed from the flight I have to believe that is fluff and in reality no work has or will be done on my issue. To make matters worse along with the few for the ticket I also purchased the “cancel for any reason” option. Obviously this was before there was worldwide panic, but you’d think that the extra money given to the service would secure some sort of refund. Overall I believed in this app to be completely let down. I have come to think that they take your money and buy the tickets on their own, probably from the airline directly. Maybe someone from hopper now has $500 to spend towards a trip of their own. Disappointed, annoyed and let down by this app. Don’t use them, the prices are ok but no deal is worth this hassle where you can’t even speak to a person.
  • Giant Scam!


    By Traveller813
    Warning: DO NOT WORK WITH THESE PEOPLE. They canceled my flight without telling me and kept my money! I can’t resolve the issue because they have ZERO customer service. The only thing you can do if you end up in this type of situation (and you most certainly will if you use this app) is to write them a message and hope for a response. It’s been about 6 hours so far, and no one got back to me. I highly doubt they will refund all my hotel reservations and other expenses. Again: they SOLD the plane ticket that I bought, didn’t tell me and just kept my money. THIS IS THEFT. Finally, if that’s not enough, they ‘accidentally’ double-charged me. I am disputing this through my bank, but I’m very worried they won’t be willing to return the money. Highly suspicious company. For sure, this will be the last time I use them; they aren’t cheaper than any other company and you take a BIG risk going through them. PS: As an update to the developer response below, I just want to let everyone know that their ‘support chat’ is complete BS. Don’t fall for what they say. It’s been over 24 hrs now and no one has even READ my message yet. It’s pretty clear that this company is intentionally trying to make resolving problems difficult so they can cheat you out of more money. It’s safe to say that I will never use Hopper again. It’s a really dangerous company, and I would rather work through a more-reputable app like Kayak or Travelocity. The prices are the same anyway.
  • Turned into a scam the moment a crisis hit


    By kyhales
    Flight confirmation VVIYEN from Hartford to Toronto on May 24 and May 31st to come back with two travelers. My entire family has been using hopper since it came out. It used to be reliable and all was good in the hood until the COVID-19 pandemic hit. My boyfriend and I didn’t have a flight until May 24th and on April 3rd i was sent an email stating “your hopper booking has been cancelled” at 1:58 am. There was no info on why it was cancelled, receiving a credit or refund. I was NOT the one who cancelled our flight. I have contacted customer service NUMEROUS times to see where our refund is and have not been given an answer. This company does not have a phone number nor a working email to contact them, you must contact them through their “help” center which is not helpful AT ALL. Supposedly if your flight isn’t within 72 hours they don’t want you contacting them but they continue to cancel flights that are 8 weeks away and not give a refund. I would avoid booking any and all flights with this company seeing as they are stealing people’s money in a time of crisis. I would however look into their millions of tweets being sent at them, and thousands of comments on Instagram of people speaking on how awful their experience has been with hopper and the app stealing their money. It is cruel and selfish. The DOT has put in guidelines that we must be refunded and hopper clearly believes they are above the law.
  • Price Freeze is great but...


    By labtechtwo
    I really like that Hopper takes the work out of finding the cheapest and best (for your needs) flights on your own. I’ve tried searching on Hopper and then searching on the airline websites listed and Hopper was cheaper. It’s great that Hopper has integrated features such as Price Freeze, Cancel for Any Reason, Missed Connection Protection, Baggage Fees, and Insurance. I used the Price Freeze for two passengers which is great, but unfortunately, when I was ready to book, my original flights for 2 passengers was no longer available and the app wasn’t very user friendly in that it would not show which flights could accommodate 2 passengers for the dates originally indicated on my Price Freeze - message: “One or more of your flights selected can only accommodate 1 passenger, please go back and select a different flight or change the number of passengers.” I was going back and forth, and finally on my 3rd attempt for different carriers/times, I finally found a flight combo for $20 more that met our needs. It would be GREAT if Hopper could remove the flight that couldn’t accommodate our reservation request from the list of options completely to alleviate the frustration from guessing which one would meet our needs.
  • Terrible Company


    By Disgruntled Customer1993
    Hopper will steal your money. Don not use this app to purchase tickets. My flight to Dublin, Ireland in June was cancelled by the airline British Airways. However, after submitting a cancellation request through the Hopper app according to their instructions and waiting for two weeks I was finally told they couldn’t help me and I would have to get a hold of the airline directly. They also told me that in the future booking references that start with a Z need to be handled through the airline. Why would Hopper not have their program immediately flag that and let me know within 30 seconds rather than wait over two weeks for them to tell me they can’t help? Anyway, after getting a hold of British Airways, I was told that they couldn’t do anything for me and that I needed to go through Hopper. So at that point both companies were telling me they couldn’t help and I had to get a hold of the other one. Hopper has already told me they can’t process my cancellation, however, and they have absolutely no customer service number to call or an email. All they have is an automated online chat room, which I tried messaging, but nobody even looks at the messages. Hopper owes me over $1600 for a flight that was cancelled, they’re telling me they can’t help, and they’re purposely not communicating in any form. This company is nothing more than a scam. They will take your money and steal it. Do not use this app whatever you do.
  • More cons than pros


    By yearly family flyer
    I am not one to write reviews, and understand that people are more likely to leave negative reviews. That said, I can only give two stars due to extremely poor communication. Reasons with pros/cons below. The pros: good prices (but only about the same as other apps) and easy to book individual flights (group flights are tricky if there’s limited availability, and you’ll pay more). If your flying alone and flexible about layovers or direct flights becoming connections, then this is a great app. Cons: they are HORRIBLE at getting back to answering questions and concerns. I have been waiting over 2 months for them to get back to me after they notified me our flight details changed. I have emailed and sent instant messages, and the only response are the template/canned auto responses that they will “respond soon”, but they never respond. This left me a bit high and dry. Also, as mentioned above and as you’ll see in other (more positive) reviews: group booking is not convenient as it’s hard to find which flight(s) can accommodate your family/group. Part of my mistake may have been not paying extra for insurance, but for a family of 5 this is an expensive luxury I’ve never before had to use...I guess there’s always the first time. My suggestion, look elsewhere unless you are a flexible individual (not flying w family/group).
  • DO NOT USE


    By Elizabeth123009
    This is my first time making a review because usually I am a pretty easygoing person but Hopper has scammed me and has made this experience HELL. I booked a flight back almost a year ago for a flight in March. Due to COVID, and shelter in place orders, we could not go on the flight as scheduled. However, it was too late to cancel and at that time, Hopper was not offering refunds for cancelling due to COVID. Therefore I could not cancel my flight and had to miss it. In trying to get a refund because now they are refunding for cancelled flights, they tell me they are bound by the airline and can’t do anything. Also, because I did not cancel my flight I cannot get a refund, yet I did not take that flight and couldn’t cancel because Hopper told me basically there was no use as I would not get a refund for cancelling back in March. Yet, I call Interjet who tells me that they are not bounding Hopper to anything, and it is Hopper who must refund me. I even paid for Trip Protection and have gotten $0. I hardly go on trips because of my financial status, and to lose $600 for two tickets I bought is a big financial blow. Ella from Hopper has been ZERO help. If someone from Hopper reads this and can provide me with a refund or travel credit, please do because there is no way to reach out to anyone outside using the chat on the app. I am fed up and will never use this app again. Do not waste your time with this app, it’s not worth it!

External Links

Hopper Official Website

Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2020-09-15.
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