PingID Wiki

Written by Ping Identity Corporation

Rated 2.60638 From 282 Votes
$ 0.00
  • Last Updated: 2020-06-30
  • New version: 1.11.0
  • File size: 17.35 MB
  • Compatibility: Requires iOS 11.0 or later. and Android 4.4. KitKat or later


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PingID is an iPhone and Android Productivity App, made by Ping Identity Corporation. Today, it has gone through many interations by the developers - Ping Identity Corporation, with the latest current version being 1.11.0 which was officially released on 2020-06-30. As a testament to the app's popularity or lack thereof, it has gathered a total of 282 Reviews on the Apple App Store alone, with an average user rating of 2.60638 out of a possible 5 stars.

How does it Work?

PingID® is a cloud-based strong authentication solution that enables users to authenticate to applications via their phone. PingID delivers a solution that is easy to use for end users with the security that administrators need. End users are presented with a notification on their device when strong authentication is needed and offers offline support when the device does not have a signal. This application is designed for use with for PingOne® and PingFederate®. Before installing this application, please verify your company or organization has licensed the use of PingID. For more information about this, please contact your administrator or Ping Identity support.

Top Reviews

  • Not user friendly

    By Frustratedbynohelp
    No way to regenerate a token to authenticate my phone. It worked originally but no content downloaded. I tried to delete and redo but it would not let me. After reading dozens of reviews I have come to the conclusion my organization didn’t research this app very well. Very frustrating. At this time when I may need to work at home I’m unable to get my emails. Read I should contact my IT department to have them unpair my device and they had no clue what I was talking about. They tried to get a hold of support but didn’t get a response back. Use at your own risk.
  • Easy to set up, easy to use...

    By marcmo70
    The best security solutions should be very seamless and not disrupt easy access. Ping accomplishes this with easy setup and quick access to apps. When I log into my corporate network or work apps, the Ping App sends me a banner alert to my iPhoneX that can be unlocked with facial recognition! Easy, simple, painless!
  • Horrible app. I give it ZERO stars.

    By Stephanie Quintal
    I think the 5 stars reviews here are fake. The app is extremely complicated. I got a new phone and the app gives me SO much trouble. I can’t log in reason why I won’t be able to get paid this week from work... The information I find online is useless. I need to call my company IT so they can help me unpair the old phone, in the meanwhile I’m not getting paid. It’s totally not worth it. I’d quit my job if I didn’t love it so much. Employers should never use this app. It’s horrible.
  • iOS update makes the app unusable

    By dataanalyst2020
    After I updated my iPhone to the latest iOS software 13.4.1, the app now locks me out saying that my device is jailbroken and does not meet policy. I even have Face ID and a passcode on my iPhone and have contacted my company’s IT department numerous times about this issue. Still nothing. Even tried deleting and reinstalling the app, but the software update has now made this app unusable for me :(
  • Terrible authentication

    By anon00000005
    I got kicked out of my phone email because I can’t authenticate with this app on my desktop. When I go to my desktop, it then asks me for a passcode! This was already setup before between the devices and now it doesn’t work. I’ve looked everywhere and couldn’t find the key to unlock my desktop so I could unlock my phone just so I can get into my email!!!!!! Unreal, this is too much for something as simple as logging into my email. Terrible app.
  • App support not working. Email verification never happens, and cant contact support

    By Alfredo01
    Ping ID app support account creation process is faulty or a hoax. Asked to create account and then look for verifocation email to then continue. Email is never received. So I can’t contact the developer for support on app issue with iPhone 11. It has a glitch that makes the app believe phone is “jailbroken” and apple has verifoed the phone to be fine. Cant use this for work and can’t contact developer.
  • Great app and function

    By mvan231
    I love that I can approve the request right from the banner notification or from the lock screen without having to open the app up all the way and slide the slider bar to get the approval. Great work with the app!
  • Seamless with Apple Watch

    By Ryohazuki222
    I have to use this for work, like everyone else. I love how seamless this works with my Apple Watch. I’ve used Okta, Facebook, LinkedIn and Google Authenticator apps in the past and never liked them. Note that the negative reviews are NOT REVIEWING THIS APP — they are reviewing their company’s IT.
  • Haven’t had a problem

    By samoyedprincess
    I actually find this app to be incredibly reliable. One of my devices is even running iOS 14 beta and it is perfectly stable there too.
  • This App is Functional

    By Coqui728
    I was able to install this app without any issues. I receive my push notifications whenever I am trying to login.

External Links

Ping Identity Corporation Official Website

Download for Free on On iTunes
Download for Android

This page was last edited on 2020-06-30.
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