This app USED to be good. Key words being "used to." Before the latest update, the xbox app was really good and I had very few issues with it. Ever since the new update, I have absolutely HATED using this app. Obviously this is my opinion right now, but I hate almost every single thing that has changed (and a bunch of my friends agree.) First off, the app takes longer to load in than it used to. Second off, the whole messaging / chatting with others is awful. Sending messages can be delayed a lot and sometimes not even send. You can't send pictures anymore. And also, if you have notifications on, it'll glitch over and over and over again whenever someone messages you (meaning even if you are on a chat with someone currently texting each other, whenever they text you, a notification will buzz at the top of ur screen.) This glitch is only fixed if u reload the app, and even then, after a few minutes of texting, the notification buzzing will still show up again. Another thing I hate is the online / offline thing. I don't like how when you are on a chat with someone, it says they are offline, even if they are actually online. It only says they are online on the home screen, which is very annoying. Honestly, the only thing I do like about this update is our captures all in one area.
Obviously this probably won't happen, but I feel like this app would be way better if the update was just taken off, and the app was reverted back to its old state.
Good concept, but incredibly broken.
The Xbox app is amazing the first time you see it. You can access you account on the go and do so many things. However, the app’s downfalls become apparent very soon. First of all, you need a wifi connection to access the app, it will not work with cellular data. So, the whole aspect of xbox on the go is completely thrown out of the window. Secondly, you’ll be very luck if you can actually use the app. For at least one week out of the month the app just doesn’t work. You try to launch it, but you are met with either a blank green screen or a n infinite loading wheel. I’ve tried restarting, redownloading, and even costumer support, but nothing can fix it. Over time it will just fix itself and one day you’ll try to launch the app and it will just work for no reason just as suddenly as it stopped working. My final issue it the built in keyboard. Xbox has a wonderful system that detects the keyboard on your xbox and allows you to type on your phone. This is great for multiplayer games with a chat system. However, like the app itself this feature is very spotty. Sometimes the keyboard on the app will just stop popping up and it won’t ever pop up for the next week to month. Then it will just magically fix itself again. There are also tons of little bugs that litter that app that at sometimes, makes the app completely unusable. The Xbox app definitely doesn’t deserver the 4.7 out of 5 that it currently has.
Reporting Two Bugs
I’ve been trying to use this app for the three months but it’s a serious problem. The app has a bug where it won’t launch and you’ll be stuck with an infinite loading circle on your screen. After restarting the app well over fifty times it has refused to work so I tried reinstalling it and that didn’t work either. My second problem is that the party chat continuously cuts in and out making it incredibly difficult to communicate with people because I have ask them repeatedly what they said. I have a brand new IPhone XR so it’s not my iPhone. My internet is fine and I’ve even tried it with my mobile data and it still won’t work. I even had my friend try it too and he says it cuts in and out. Even when I unplug my head phones from my phone it still won’t make a sound until a few minutes later. Please fix this bug, it was working perfectly until a few weeks ago. You try to add new updates and try to make do more things but it shouldn’t need too. Your console is perfectly fine and your app was fine until you screwed it up. I love your console but there’s no need to try and battle with PS4 anymore. At this point its based on personal preference of the consumer and not whether the console runs faster or not. If they want a faster console then they can get the S or the X or the New one when it comes out. Stop trying to make change it. This app doesn’t deserve a 4.7 rating because it has so many huge bugs
The new update:
I used to be able to navigate the app before the new update. I didn’t know there was one until I checked the app after a while and it looked garbage. The categories are all messed up, I can’t even find the game I play in the search bar for games, because it’s another version of the game but this app used to show it in the search. I don’t even know where any of the old gamer point comparison sections went or are located, and everything is watered down in a way that somehow makes it more confusing. My library says that I have one game in it, though I’ve never bought the game it listed, and the library doesn’t list the actual game I’m playing, even though the game is listed as something I’ve played recently on my profile. I can’t even see who my followers are, because I don’t know how to get tothat section. All in all, this update was utter garbage. The older interface could be a little confusing at some points, but this interface is even more confusing and terrible than the older one. I also had a glitchy sign in, where even though I put the right password, and the enter password screen went down, it would jump up again after less than a second of actually seeing the app. I had to uninstall and reinstall the app to fix that problem. I wasn’t putting in the wrong password, it didn’t say what I was putting in was incorrect.
I have one thing to say
By Always bugging you !
There’s a ton of problems with the app in the new update but theres lots of other people writing reviews so I won’t take twenty minutes of my day to go on a rant about the app because honestly it’s not worth it. However there is one thing that I absolutely hate about the update and have no idea why they got rid of it. You Literally Cannot Customize Your Game Picture Anymore. Nor can you send pictures to people in messages. Normally I wouldn’t care about this since I don’t want to change my gamer picture, however one of my friends in order to spite me used this update to change my gamer picture and now I can’t change it back, I have to use a default picture. Which in fact is a real bummer. I like to have the freedom to customize my profile in any kind of social media. And no matter what you say Xbox is undoubtedly a social media, you can text, send game clips,(used to be able to send pictures), you can talk, and some other things but people don’t usually use these because Xbox is a console and is generally used for gaming. I can mind the glitches with the new update but I cannot overlook the fact that they have completely done away with a key feature in the profile customization. All in all I believe they should scrap this new update and revert it to the previous one.
REPORTING A BUG!!!!
There is a bug with the Xbox Phone App after the most recent update that was rolled out. While talking in party chat on the Xbox Phone App the sound will randomly cut out on one or more people in the party with you. You can still see that those people are talking, you just can’t hear them, and I have also confirmed that those people can hear you even though you can not hear them. It is not an internet issue as it happens to me whether I am on the wifi or (disconnecting from wifi and) using my phone data. Tried uninstalling and reinstalling, still did not fix my problem. Own a brand new iphone 11 I got for christmas and using the headphones that came with, so it isn’t that my phone/headphones are super old or anything. This was not a problem until the most recent update for the app a few weeks ago.
This is as inconvenient as it gets for someone who relies on the xbox phone app to talk with friends in party chat while we play, and is so frustrating that i have almost had to stop playing xbox entirelt. To add to my frustrations i am running out of time to play EA access and Gamepass free trials with my friends because of this, and i know xbox is going to give me zero compensation for this. Strongly considering selling my xbox because of this situation if it doesnt get fixed SOON.
Remote Play does not work
I downloaded the Xbox App specifically for the remote play feature, but every time I fix one of the problems, a new one came up. (Bluetooth Controller connected to the (CONSOLE???) required then Bluetooth Controller needs to be updated then internet is “too slow” for streaming (which there’s no way to fix)) It said that I could do the streaming thing at home or something like that, but nowhere else. But my phone requires me to click ‘enable’ on the Xbox. But it won’t show up on the screen again. So I had to go to settings to try and test the connection again and now it doesn’t let me enable. And the first time, it said it could be enabled, but it never enabled. So then I try it again, then it doesn’t even show up on the screen. So I go to settings to try and manually do it. That’s when I come across all these different errors, forcing me to be unable to do it. I could get a 3rd party app for streaming and it would work better than this.
By the way, I understand that I have over 600 ping when I play games, but if I wanted to download the Xbox App for no reason (since all the useful features are gone), then I would give this app a 5-star rating. But I downloaded it specifically for remote play.
Xbox One App is..... okay?!
I started using the Xbox App because I wanted to try out the Remote Feature on it and it was pretty good and all being able to move on the screen and things like that, but then it became useless to me I obviously use a controller now and using the remote would just be for fun or no reason at all, but here is something they should add, being able to see your controller battery and maybe headset battery if you have a wireless one like myself. It would be that feature that would be useful for people who might not have a charger or then just wanting to know what it’s at because they could buy batteries or they could buy things that would be based off of that feature. The app sometimes is buggy and won’t let me get in but usually it’s pretty good, I don’t use the Xbox App too much because theirs usually nothing interesting I’d need to see on it, but that’s just my opinion so whatever you guys use it for would be good and all but I don’t see myself using that much, but for the people who do use it i will give this a 4 star but if that feature got added I will gladly change my rating
Security and new update
Normally I wouldn’t write reviews but this app was ok until this morning. I was trying to go on the app and it had me put my password, not so bad right? I was ok with it but after I put in the password it made me do it again and again so I decided to reset my phone. So, after I did that I went back on to the app and it’s was super slow and it still made me keep doing my password, so I went to go log out but, after I push any button it makes me do my password AGAIN oh and I did try to push the cancel button but the Microsoft sign in thing popped up AGAIN. Now on to the update. I HATE it the only thing good about it is where the captures are but you can’t change your photo, bio, or location anymore, I mean you might be able to but I have looked over the map. I guess the online offline thing is kinda good but like it’s hard to remember if u have it online or offline without checking which is fine I guess but still. But also, the app takes way to long to load now it was fine back before the update happened actually it was WAY better before it happened, so even if you guys wouldn’t change it back please do and patch the bug that isn’t letting me put my password in.
Been done but a giant bug for Xbox app users
So,Me and my friends use the Xbox app all to the in order to change our profile picture lately but every time I go to change it and upload the picture I get an error saying we cannot upload “anything right now” please try again later. And that has been going on for a week and you haven’t heard about the problem either the error is just at my side and not anyone else who has the Xbox app. But I do advise I can say that can you please try to figure out what’s wrong and why we can’t change our profile pictures to the custom ones I recently just stayed up till 3:00 making a profile picture just to get The holy grale of my first error on the app. And I have a very stable internet connection and should have no problem doing anything WiFi related. If Xbox support or any Microsoft management read this report please try to get this done I know your dealing with a Xbox error we’re it shows everyone offline sometimes but once you fix that problem can you please consider on fixing this. Thank you for your time.