Good concept, but incredibly broken.
The Xbox app is amazing the first time you see it. You can access you account on the go and do so many things. However, the app’s downfalls become apparent very soon. First of all, you need a wifi connection to access the app, it will not work with cellular data. So, the whole aspect of xbox on the go is completely thrown out of the window. Secondly, you’ll be very luck if you can actually use the app. For at least one week out of the month the app just doesn’t work. You try to launch it, but you are met with either a blank green screen or a n infinite loading wheel. I’ve tried restarting, redownloading, and even costumer support, but nothing can fix it. Over time it will just fix itself and one day you’ll try to launch the app and it will just work for no reason just as suddenly as it stopped working. My final issue it the built in keyboard. Xbox has a wonderful system that detects the keyboard on your xbox and allows you to type on your phone. This is great for multiplayer games with a chat system. However, like the app itself this feature is very spotty. Sometimes the keyboard on the app will just stop popping up and it won’t ever pop up for the next week to month. Then it will just magically fix itself again. There are also tons of little bugs that litter that app that at sometimes, makes the app completely unusable. The Xbox app definitely doesn’t deserver the 4.7 out of 5 that it currently has.
Reporting Two Bugs
I’ve been trying to use this app for the three months but it’s a serious problem. The app has a bug where it won’t launch and you’ll be stuck with an infinite loading circle on your screen. After restarting the app well over fifty times it has refused to work so I tried reinstalling it and that didn’t work either. My second problem is that the party chat continuously cuts in and out making it incredibly difficult to communicate with people because I have ask them repeatedly what they said. I have a brand new IPhone XR so it’s not my iPhone. My internet is fine and I’ve even tried it with my mobile data and it still won’t work. I even had my friend try it too and he says it cuts in and out. Even when I unplug my head phones from my phone it still won’t make a sound until a few minutes later. Please fix this bug, it was working perfectly until a few weeks ago. You try to add new updates and try to make do more things but it shouldn’t need too. Your console is perfectly fine and your app was fine until you screwed it up. I love your console but there’s no need to try and battle with PS4 anymore. At this point its based on personal preference of the consumer and not whether the console runs faster or not. If they want a faster console then they can get the S or the X or the New one when it comes out. Stop trying to make change it. This app doesn’t deserve a 4.7 rating because it has so many huge bugs
REPORTING A BUG!!!!
There is a bug with the Xbox Phone App after the most recent update that was rolled out. While talking in party chat on the Xbox Phone App the sound will randomly cut out on one or more people in the party with you. You can still see that those people are talking, you just can’t hear them, and I have also confirmed that those people can hear you even though you can not hear them. It is not an internet issue as it happens to me whether I am on the wifi or (disconnecting from wifi and) using my phone data. Tried uninstalling and reinstalling, still did not fix my problem. Own a brand new iphone 11 I got for christmas and using the headphones that came with, so it isn’t that my phone/headphones are super old or anything. This was not a problem until the most recent update for the app a few weeks ago.
This is as inconvenient as it gets for someone who relies on the xbox phone app to talk with friends in party chat while we play, and is so frustrating that i have almost had to stop playing xbox entirelt. To add to my frustrations i am running out of time to play EA access and Gamepass free trials with my friends because of this, and i know xbox is going to give me zero compensation for this. Strongly considering selling my xbox because of this situation if it doesnt get fixed SOON.
Xbox One App is..... okay?!
I started using the Xbox App because I wanted to try out the Remote Feature on it and it was pretty good and all being able to move on the screen and things like that, but then it became useless to me I obviously use a controller now and using the remote would just be for fun or no reason at all, but here is something they should add, being able to see your controller battery and maybe headset battery if you have a wireless one like myself. It would be that feature that would be useful for people who might not have a charger or then just wanting to know what it’s at because they could buy batteries or they could buy things that would be based off of that feature. The app sometimes is buggy and won’t let me get in but usually it’s pretty good, I don’t use the Xbox App too much because theirs usually nothing interesting I’d need to see on it, but that’s just my opinion so whatever you guys use it for would be good and all but I don’t see myself using that much, but for the people who do use it i will give this a 4 star but if that feature got added I will gladly change my rating
Been done but a giant bug for Xbox app users
So,Me and my friends use the Xbox app all to the in order to change our profile picture lately but every time I go to change it and upload the picture I get an error saying we cannot upload “anything right now” please try again later. And that has been going on for a week and you haven’t heard about the problem either the error is just at my side and not anyone else who has the Xbox app. But I do advise I can say that can you please try to figure out what’s wrong and why we can’t change our profile pictures to the custom ones I recently just stayed up till 3:00 making a profile picture just to get The holy grale of my first error on the app. And I have a very stable internet connection and should have no problem doing anything WiFi related. If Xbox support or any Microsoft management read this report please try to get this done I know your dealing with a Xbox error we’re it shows everyone offline sometimes but once you fix that problem can you please consider on fixing this. Thank you for your time.
So many bugs
To start off I have tried to figure out how to contact Xbox about this by using the app support button next to download, it does not bring you somewhere to report an actual bug and is very difficult to navigate.
1. The biggest issue that is occurring right now is that party’s and Voice chats WILL NOT WORK they won’t even let you open them and just say “Something went wrong” this is highly annoying and I’ve signed in and out and uninstalled and reinstalled, Xbox app is what I use as an alternative to using a mic since the mic on your headsets decide to stop working in the early months of purchasing. The app is also connected to my console and disconnecting and reconnecting did not work
2. Second biggest bug which everyone has been having issues with for months yet you have not fixed it is where in the party people can still hear you but you are unable to hear them. Most of the time if it’s a party of let’s say four. You can hear one person at a time and every couple of minutes it allows audio of the next person to come through but shuts the other person off. The other half of the time you can’t hear a single person. Please fix this as you’ve been made aware of this for months and is ridiculous.
Does some things reliably; some things rarely.
You can always see who’s online from your friends list, and what they’re playing. Messaging works well too.
However; the ONE THING the app is absolutely advantageous over a controller for accessing your console with - does not work consistently. The on screen keyboard, lets you type quickly on your phone - much faster than using a controller. When it works, this feature is extremely convenient, letting you input text to your Xbox or games in time spans you never could without the app. But good freakn’ luck getting the keyboard on the app to come up when you have an on-screen keyboard on your console. It’ll work sometimes, and other times you can pull up the keyboard on your Xbox again and again and again - to have the app do nothing. Which, needless to say - is very frustrating. To have such a convenient feature work intermittently and be completely unusable at other times is maddening. If that singular function worked reliably, I would say this is a magnificent app. But right now; it just doesn’t.
Great app... just a suggestion.
I love using this app when i am away from home to view clips, read and respond to messages but there is one thing i believe would be an amazing addition to the app. We all know the xbox one was designed to be the ultimate home console for both games an media, but how about security? I know the xbox ones kinnect was discontinued however it could regain some popularity with the ability to view what the kinnect sees when you are away from home. I just recently adopted a puppy and currently am looking into security cameras for the house so i can check up on my boy when im away from home. It would be an amazing feature to be able to open the app and see whats going on in my livingroom. I doubt this idea would be implemented however if it was, i believe a lot of people will want to get their hands on the kinnect again. Aside from my suggestion, i love the app and if this idea is considered and applied, i would change my rating from 4 stars to 5.
I spend alot of time on this app but somethings stand to be improved.
I enjoy most aspects of the app except for two things. The store and playing your clips. I find it really inconsistent when you’re watching clips you have recorded. Sometime the clip will run from start to finish without interruption and other times it struggles with 5 seconds in. I have a decent connection and I find that even when i’m using LTE it still struggles to play smoothly. My biggest problem however is the store. I wish it was better about showing new games that have released. As apposed to showing the most popular games which it does. I know I can search specific game but i’m looking for those gems and I cannot find them if the store only shows the fortnites and the fifas of the worlds. I know the phone app shouldn’t be the place for discovery but anything is better than what they currently have. Including the dlc tab which is usually just occupied with mutiple dlc of the same game. Other than my complaints I like this app very much.
The App NEVER works!
I really wish they would fix this app. I have a relatively new iPhone, and yet the app is always slow, and constantly glitching out. Sometimes wont load anything, almost never loads my messages, it will notify me about an invite several minutes after actually receiving one, and recently it stopped allowing me to save my captures. I tried saving a clip two different ways multiple times and it never showed up in my album. Not sure if thats an issue with iPhone but I doubt it since I’m trying to save it through Xbox’s App. Also, if I try to join a party chat on my phone through the app it doesn’t pick up my voice. I can hear the party but they can’t hear me, which doesn’t make any sense to me because I’ve played with people before who used the app as their replacement mic and it let them talk so why not let me talk?? It’s honestly all very confusing and frustrating, I have never had more issues and let downs with an app than this one. I just deleted it and redownloaded it and I’m really hoping that fixes any if not all of these issues...