Rakuten: Cash Back Shopping

Rakuten: Cash Back Shopping Wiki

Written by Rakuten Ebates


Rated 4.39876 From 33,263 Votes
$ 0.00
  • Last Updated: 2020-11-26
  • New version: 8.7.7
  • File size: 176.29 MB
  • Compatibility: Requires iOS 11.0 or later. and Android 4.4. KitKat or later

Rakuten: Cash Back Shopping


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Rakuten: Cash Back Shopping is an iPhone and Android Shopping App, made by Rakuten Ebates. Today, it has gone through many interations by the developers - Rakuten Ebates, with the latest current version being 8.7.7 which was officially released on 2020-11-26. As a testament to the app's popularity or lack thereof, it has gathered a total of 33,263 Reviews on the Apple App Store alone, with an average user rating of 4.39876 out of a possible 5 stars.

How does it Work?


Get Cash Back rewards at your favorite stores! Enjoy unbeatable shopping deals and save with promo codes & coupons from Rakuten. Save money and sign up for a FREE account – it’s easy! Explore deals, shop at 2,500+ stores AND earn Cash Back when you buy. You’ll also get a $10 Welcome Bonus! Ready to unlock some amazing savings? 3 reasons you’ll love the Rakuten app: • Shop & save: Earn up to 40% Cash Back • 2,500+ stores: Macy’s, Sephora, BestBuy Kohl's, Nike, QVC & many more! • Buy the best brands: Enjoy offers on best-selling brands like Samsung, Nike and Sephora. Rakuten helps you buy the things you want & save at the same time. Earn Cash Back on your vacations, find the best discount deals at your favorite stores and shop clothes from top brands. NEW: RAKUTEN AUTOFILL We just made it easier and faster to complete your purchase with the Rakuten App. With Rakuten Autofill, you'll never have to fill out complex checkout forms again. We'll do it for you, all with 1 click. To set up Rakuten Autofill just go to My Account and add your info. CASH BACK & COUPONS • Shop via the app to get Cash Back on all your shopping • Earn Cash Back rewards & get paid via PayPal or check CASH BACK ON FOOD DELIVERY • Get Cash Back on every single order from Grubhub, Domino’s, and Postmates STORES & BRANDS • Buy at Kohl's, Sephora, Macy’s, Ebay, Grubhub … and save! • Save on top brands like Nike, Samsung, Levi’s, plus many more GIFT CARDS & CASH BACK • Buy a gift card for someone special & get Cash Back • Hotel room or new clothes? Redeem gift cards on whatever you want TRAVEL & VACATION • Earn money when you book your vacations! Save on travel, hotels & car rentals. • Get Cash Back with Expedia, Hotels.com, Orbitz, Travelocity, Priceline and many more! MOVIE TICKETS, CONCERTS & ENTERTAINMENT • Get Cash Back with Fandango, Atom Tickets, Stubhub, SeatGeek and many more. REFER FRIENDS & EARN $30 Get $30 for every friend who signs up and shops on Rakuten. There’s no limit on how much you can earn. IN-STORE CASH BACK • Earning Cash Back in store is easy with Rakuten. Simply add your credit card to the app, link the offers of the stores where you shop, and pay with your linked card. • Cash Back will then automatically be added to your account. • Get in-store Cash Back at Sephora, Levi's, Dyson & more. Download the Rakuten app now to discover how much you can save on your shopping! Stay in touch for exclusive deals and giveaways: Website: www.rakuten.com Facebook: www.facebook.com/rakuten Instagram: www.instagram.com/rakuten Twitter: www.twitter.com/rakutenus Pinterest: www.pinterest.com/rakuten

Top Reviews

  • Rakuten Rocks!


    By Rodsaturkey
    I have been a customer of Rakuten since it was eBates, and use them most frequently for Black Friday shopping since that’s when I do most of my online purchases, and since that’s when retailers offer the biggest cash back percentages. However, I have used them a few times for other purchases. Not only have they helped me score some hidden sales, but I have also gotten cash back on rock bottom prices. One of the purchases was on henna for my hair that was out of stock for some reason at all the usual retailers, including Vitacost. Through Rakuten I was able to find my usual Star Botanical organic brand, in stock, and at half the price of the usual price of retailers that were sold out. I was floored! The product was fresh and undamaged, and arrived quickly from the seller. Also, I was recently able to find an expensive fitness item that my son wanted for his birthday for several dollars below both MSRP listed on the manufacturer and big big box store websites, plus get cash back. I can’t always find what I’m shopping for, but when I do, it’s always worth it. I have never had any issues with Rakuten sellers, either. The only small item I wish Rakuten could change: they have a cash back notification for my Mac, but don’t offer that feature for iPhone, so I’m sure I’ve probably missed a few cash back opportunities when I’m shopping from my phone because I forget to check their app. Otherwise, I highly recommend Rakuten for nearly effortless shopping discounts.
  • Update! A freezing mess!


    By SuzyRani
    I just tried one more time after leaving and making this review and now I could no longer login at all. It doesn’t let me login because it says I’m inactive. So, I try to join because maybe they had me on Ebates and not this new company. Once I try to join it then says member already exists. So, I guess this app is just a lost cause now. I usually make large purchases and if there’s so many problems before even shopping then that’s not a good sign for me to trust them with such large transactions. What a shame, I enjoyed it when it lasted! Goodbye Rakuten! Last review: I used to love this app and couldn’t imaging shopping without using it. I couldn’t but to recommend others because that’s how amazing it used to be. Now, it’s just a freezing mess. As soon as I open the app I’m logged in then I select a store and it’ll ask me to re-login (why login again?? -*shrugs unnecessary) . I’ll try to re-login and it just freezes every time. I’ll close the app and try again. Still the same issue!!! Okay something has got to give! I also have missing money that I was supposed to receive the last quarter but ever since they switched companies it seems to have disappeared. There used to be proof there and suddenly it said $0. So, all around I’m very upset. I’m not giving a 1 star because I’m hoping the bugs and issues will get fixed. Also, once upon a time this was my fav app. Please fix ASAP! Apparently, there are many others having the same issues. Thanks
  • Not what it used to be, at all. Missing rebates often


    By kimberly from Texas
    I’ve been a loyal Ebates (now Rakuten) customer for the past 4 or so years with a total rebate amount of $2500 or so and have referred others as well. I have also told everyone I know about it. In the past few months, I’ve noticed that while I use this app/site the same amount as I did before, I’m only receiving emails about the shopping trips and the actual money back maybe 1 in 3 or 1 in 4 times I use it. If I look at the log of shopping trips, there are maybe 2 reimbursed out of maybe 6-8. I’m not sure what they’re doing but whatever it is probably isn’t affecting their reimbursements that they get from the merchants. I’ve seen some of their responses on here that tell others with negative experiences to “contact us about missing transactions.” We shouldn’t have to contact them about missing transactions when we’ve used their site to purchase something. They should be doing it as promised and not just applying the rebates when and if people ever contact them about it. That’s shady and I for one don’t have time to do that nor do I have the time to screenshot and keep up with everything. That’s their responsibility. So, unless it changes, I’m probably going to stop using them because at least then there won’t be an expectation from me that I’ll be getting any money back.
  • Rakuten is rascally and deceitful website


    By jimjinchen
    I don’t know what happened to my account. And now I cannot login to my account anymore. I told to my family and friends who had and used Rakuten. They also had the same issue. Now let me tell all customers a true, and this is a real thing just happened to my family and friends. This website is a scammer's website. I have joined and used this site for several years. After that I recommend it to my family and friends. They also registered and used this website. However, when the cash back on their account reached a certain amount, this site started to play rogue. I have just discovered that this website not only freezes my family, friends and my accounts, but also confiscates all the accumulated cash back. When this website obtained personal information such as my family, friends and my email information, name, phone number and address, it began to restrict and freeze the accounts of all people related to me. It turns out that this is the real purpose and marketing means of this site. It deceives us consumers. Now I don't care about the money, I just do my duty to tell the truth because it violates the basic rights of consumers. I show my personal experience to let more consumers no longer be hurt and deceived. Consumers with the same experience can call 311 to report and complain.
  • Failed to deliver on larger rebates


    By Cloudryder9
    So I’ve been using Ebates for 6 years now. This is the first time where I feel like they aren’t what they were. Is it because they are now owned by Rakuten? Around last Thanksgiving, few days before and also on Black Friday I purchased some things from J Crew totaling almost $400. The rebate was 6% - I even have the email Ebates sent me advertising this. Well- one order never came through. I sent them multiple “missing cashback” messages to no avail. And I just noticed the second order, they’re showing I only spent $35 so they are rebating me back $3.50 even though my entire order was $175. The funny thing is Ebates has no problems when the rebate amount is less then $10. In the same month, I bought an area rug for $291 and they had no trouble issuing its rebate of $5. Your business promises that in exchange for us going through your website, you will rebate us a portion of our purchase, the assumption is *everytime*, NOT *sometimes*. Those are the goods you advertised. In exchange, I assume these retail companies are paying you a commission for bringing them more business. I went through Ebates anticipating money back. You didn’t deliver. There’s absolutely no incentive for me to continue shopping through Ebates. The last thing I want to do is lend support to and propagate a business that *selectively* chooses when to fulfill its promise.
  • Pretty great app, actually gives cash back


    By crabmonkies4000
    So I’ve gotten back around 80$ this year since starting to use Rakuten. After doing some googling this is an app made by one of the largest banks in japan who also do a lot of other things with their money. This app works like Honey but it also gives you a percentage of you’re money back in purchases. I only use it when I’m buying something anyway and it happens to have an option for it but even then it’s been nice to get random cash back and coupons. I recommend using the Firefox browser extension instead of the app because sometimes the cash back is only offered through a browser and not the app which is weird and a little confusing. Other than that it is pretty amazing, if you add a debit card and use it in person at stores offering cash back (specifically in store cash back, confusing at first I know) it will automatically add that to you’re Rakuten account. This is essentiallly selling the same information You would get from a frequent shopper card but you get part of the cash from the sale! Enjoy!
  • The most used app on my phone


    By benni628
    Not that I need to do shopping everyday, but I like to see when Rakuten releases new cash back percentages. That makes me want to go visit that website and see what kind of sale they have, and take advantage of both sale and cash back. I do a lot of online shopping that all I need to do it click activate, and they’re doing the hard part for me. Which is, looking for the most up to date coupons and getting cash back. I rave about it to all my friends and family. Sometimes it’s a small percentage given back, but boy do they add up over time! It’s a nice chunk of change in your mailbox every few months. I recently was missing cash back so I reported it. They use an automated messaging system on the app. I normally hate speaking to an automated messaging system because it never understands the questions I ask back. But, this one, was 100% the easiest and most helpful system. It got straight to the point, and was able to track my missing cash back within a couple minutes. I wish all websites/apps were this simple to use!
  • App Changed for the Worse


    By Lady Aero
    I’ve been using e-bates for several years now after being turned onto it by my mom and sister. I even convinced my boyfriend (now husband). We haven’t made any purchases in a while and just ordered vitamins from The Vitamin Shoppe. My husband has done this before with no problems. This time he was so frustrated trying to use the Rakuten app! I ended up doing it for him and saw why he was so frustrated. The app has changed considerably since we last used it. It used to have very straightforward menus and navigation. Now it’s difficult to find the store you want to shop at. There used to be buttons at the bottom of the screen; one to see shops in alphabetical order or by type, another that listed your favorite shops, etc. This is now gone and has been replaced with a jumble of information. When I finally got to The Vitamin Shoppe site, the app froze up at least four times as I was navigating to the items I wanted to purchase and put them in my cart. I had to close and reopen the app numerous times to make the purchase. Please go back to your straightforward, less busy, less lockup-prone app.
  • Missing cash back


    By Kakutenkim 123
    I will never recommend or buy anything from Rakuten again until I received my cash back. I am an old customer of Ebates and now Rakuten. I never have any issue with Ebates. I just recently purchased some items from Gilt City and spent about $2300 and Rakuten offering 15% cash back(about $400) . About 2 or 3 days after I purchased I went back to check for my cash back n it was not there. So I contacted the customer service n they said that I have two accounts, so they merged the two to one account. And Asked me to email them the order numbers and the amount. They said this will fix the problem but I have to allow it a few days. So I did, a week later I still didn’t see my cash back. I contact them once again, I spoke to the customer service and now they said that the order have not clear because it was not shipped out yet. I have to wait until it shipped. And they are not sure if will get the cash back because Thy have to wait for The store to respond back to them. And they tell me to call the store n so I did. Gilt City customer service said they have nothing to do with Rakuten, Rakuten offer the cash back. So, I got pushed back and forth . Now I feel like I have been cheated and Rakuten stole my money.
  • Download This App Now!


    By SESpenser
    I too was skeptical when my friend shared this app with me. But in just over a year, I’ve earned $150+ just by shopping normally my favorite stores. It couldn’t be easier - open the app, select your favorite store and shop as normal. As long as you use the app to get to your store, the rebates are automatic. Plus, you can still use any coupon codes you may have so you are not leaving anything on the table. I haven’t tried the In-Store shopping function yet, but I will very soon. Payment is by paper check or Paypal, or sometimes you have the opportunity to earn additional cash back if you choose to take payment in the form of a e-gift card to one of your favorite stores. You really can’t lose here! And their Customer Service is top-notch as well. Super quick response time, so resolving issues of missing cash back is a breeze (only happened twice so far, and both times was resolved within 48 hours or less). This is legit. Try it - you’ll be glad you did.

External Links

Rakuten Ebates Official Website

Download for Free on On iTunes
Download for Android

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This page was last edited on 2020-11-26.
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