Best car shopping app!
I love this app. I browse it weekly, sometimes daily! I wrote a review a while ago suggesting they make an option to sort vehicles by uploaded date so we can see the newly listed ones as a filter so we don’t keep looking at all the same ones we don’t want. It finally happened! So I just want to thank you whoever updates this app and say it’s amazing now!! I love it even more! Keep up the great work. Also maybe have the private seller ones show us at least a state that it’s located in so we know if we want to even bother with it! That would be cool. And one more idea: can we please have an option to get rid of a vehicle in our saved searches that doesn’t meet our needs so we don’t have to keep checking it again and again? Meaning: let’s say I search for a Fiat and I put in specific criteria and save it. Ok so now I check that saved search every day and if I find a vehicle that I definitely don’t want to look at again within my search I would like to have the option to get rid of it within that saved search. Thanks!!! . :-)
Can you maybe unbreak your app?
For the most part I love Autotrader. I find it very useful. I found my most recent vehicle purchase on it. But you guys really need to hammer out the glitches in your app. If I get particularly far in scrolling through a search the app just decides it can’t handle it and shuts down. Then I have to restart my search from the beginning and try to scroll back to where I left off. I think to myself “maybe I should check to see if there’s an update that fixes this.” Yes! An update there is. Great, let’s try this out again. Problem definitely “fixed.” It’s not crashing out of the searches any more because it will only let me see....oh, I dunno....50 of the results? Out of 1600. Yeah that’s just perfect. That’s exactly what I was hoping for. Just show me those 50 cars. And let’s forget all about the other 1550 I might be interested in. God forbid you let me see them, because obviously your app can’t handle it without crashing. I’m rolling my eyes so hard that if I was driving, I would crash like your app. Or, I just update my brain to the new software version that only lets me see 5 cars on the road at a time, and then I would never crash. Because that’s how things work, right?
Add some useful features
I am a consistent user of Autotrader when I’m looking for another vehicle. However, can you please add a sort option for saved vehicles. It looks like it only lists them from most recent saved to oldest saved. It would be nice to have the same sort and filter capability that you have on the original search (for example, priced low to high, closest distance etc). This would be especially useful if you have saved a number of vehicles over time.
Also, when a vehicle is no longer available and it shows as unavailable in your saved cars view, it would be nice to know specifically which vehicle was delisted (location, dealer/seller info etc).
Finally, as others have stated, listing a car for sale on Autotrader is way to expensive considering the limited responses received. Lower the price of advertising a bit, and improve your search engine performance so potential buyers can more easily find your listing.
CLEARLY THE APP DEVELOPER NEVER USES THE APP!!!
This app is just short of great but for the reasons it’s not, are nothing short of frustrating. If you search for cars and set a mileage or price parameter, lets say under 20,000 miles under $10,000. The search returns 80% of your results with cars that have unlisted mileage. Unlisted mileage doesn’t mean they forgot to list the mileage, it means the mileage is so high they don’t want you to know until you look into the vehicle. There’s no way to exclude these high mileage vehicles (or unlisted as they say), & its a huge waste of time to make people view them. You can’t sort them out to show only actual low mile vehicles, they mix the unlisted in with lets say 15,000. Even if you sort from low to high mileage, still mixes them all up. They could have made a minimum mileage search option, or a “exclude keyword”, but what they should do, is FORCE the advertiser to list the mileage. It is what it is, so put it in the ad. Auto Trader, you need to fix this, and stop making this a frustrating experience. Should be easy and enjoyable. Your developers clearly don’t USE the app, just test it. Maybe you should actually use it for a change, and work on sorting out these issues.
Great app, been using it for years
I’ve been using the Autotrader app for about 4-5 years now. It’s had its ups and downs, but overall it’s been my go-to car shopping app. Love the saved car and saved search options and enjoy the mix of dealer and private party listings.
With that said, there are a couple of areas where the developers could make some improvements:
1. You can’t modify your saved searches. Once you have saved a search, you can’t change the max price, you can’t later add extra criteria to it and you can’t even rename it. I’ve been waiting for this feature for years and I’m still waiting.
2. You can’t see the location for private party listings. Not sure which update caused this, but for a while now there’s no way of telling what state/town the seller is located. With dealer listings they give you the full address, website and phone number - with the private party sales I have to guess from the landscaping if it’s a quick drive or a long plane ride away from me.
3. Old abandoned listings: I sometimes save a listing and it’s still on the website a year or two later. Is it still for sale? Does anybody check with the seller? Anybody care at AT? Maybe a days listed column would help consumers get an idea of how long it’s been listed and also sellers should be required to update their ads once in a blue moon.
That’s all I’ve got for now...still love the app
If it Ain’t Broken, Don’t Fix it
I agree with a prior review. AT was clean and generally simple. The best in my opinion. Not a bunch of hidden menus and options with overly complicate (IT nerdy) ways to use the tool. Competitor tools tend to overwhelm the user and are confusing to navigate. I’d set all of my advanced settings, multiple vehicles at times, and hit search. And, I’d save the search or vehicle(s) and periodically set alerts. If I were to improve anything - realizing AT must satisfy both the retailers/sellers and buyers experience - I’d continue efforts to only show vehicles asked for under set query parameters. Meaning, if I say Toyota Tundra CrewMax, under 75k miles, max $30k, within 25 miles, don’t show me vehicles that don’t match this criteria. It’s annoying and I abandon tools that do this. Asking the user if they’d like to see similar vehicles or those further out or more dollars, etc. would be fine - though essentially running a finite report criteria and getting back incorrect results is a pain. Clean, Simple, Accurate!
Used to be great now don’t waste your time
By John from OH
The app used to keep your favorites logged in so as you shop you can quickly reference your saved autos as you finalize which to buy. Now the app forces you to sign out and sign back in to get your saved autos and if you are shopping long you may lose them after 30 minutes - brilliant idea to waste our time. Then when you try and communicate with AT no reply...
I have found other more friendly and effective apps. Too bad I bought three cars over the past ten years using AT. You had something special and then you ruined it.
App Structure needs fixing.
For finding cars, this app does the job for you. There are various filters you can apply, in addition to being able to save certain vehicles and even your searches.
The reason I rated this three stars rather than five is due to the application performance. The app tends to lag and delay response time to scrolling significantly. The result amount listed was tested at 127 results and 100. I do not think the app should be struggling to display these results, and I don’t think it does, however I believe the advertisements cause this latency issue. As they load in continuously, the app must focus on loading the pictures in for the ads, in addition to the specific dimensions. It seems that when the ads is loading in, the performance drops. When this happens, it seems to slow any scrolling, even in the filter screen.
As this looks like a big con, and to me it kinda is, the app still gives you the ability to search cars to a tee that fit your style.
Website, fantastic. App, worthless.
AutoTrader is a massive and wildly successful company. They are the leading website for car searches. I love their website and they have been my go-to for years when buying/shopping for a vehicle. That said, their app is so poorly done it’s embarrassing. The app frequently crashes and the crashing problem has existing for a long while. With the recent dark mode update, the app looks terrible. The option wheels hide the text. The functionality is clunky at best compared to the online website. If I want to search for example a Nissan Altima and Maxima in both SL and SV trims, I have to search for 4 separate vehicles. I should be able to select multiple makes/models/trims in a list the way the website allows. I should be able to narrow down mileage limitations more than just the 5 allowed on the app. I could go on and on, but it’s nothing that other users haven’t already complained about. It’s just a shame that a company with nearly one thousand employs won’t do anything about it.
Fix this app!
I don’t usually review apps, but I’m hoping if enough people do they’ll fix whatever is wrong with this thing. I have used AutoTrader for years and never had any major issues but lately it has become very laggy. These issues have gotten even worse with the new “update” a few days ago and now it is to the point where it’s really only usable for a few minutes before it becomes basically impossible to use and also heats up my phone. I have tried everything, restarting the app countless times, restarting my phone, and even reinstalling the app. Nothing has helped at all. I know there are other car shopping apps out there but like I said I have been using this app for years and therefore am very comfortable with the software so please fix this! It is a great app when it is working properly.