Shopify Point of Sale (POS)

Shopify Point of Sale (POS) Wiki

Written by Shopify Inc.

Rated 4.29552 From 2,944 Votes
$ 0.00
  • Last Updated: 2021-02-27
  • New version: 6.33.0
  • File size: 197.86 MB
  • Compatibility: Requires iOS 12.2 or later. and Android 4.4. KitKat or later

Shopify Point of Sale (POS)

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Shopify Point of Sale (POS) is an iPhone and Android Business App, made by Shopify Inc.. Today, it has gone through many interations by the developers - Shopify Inc., with the latest current version being 6.33.0 which was officially released on 2021-02-27. As a testament to the app's popularity or lack thereof, it has gathered a total of 2,944 Reviews on the Apple App Store alone, with an average user rating of 4.29552 out of a possible 5 stars.

How does it Work?

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and help you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery — and the ability to sell from other locations — you can reach more customers and give them seamless shopping experiences. Learn why retailers using Shopify grow revenue by 30% year over year by unifying online and in-store sales. CHECKOUT’S BEST FRIEND • Take your smartphone or tablet to your customer—and sell anywhere in-store. • Securely accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and cash. • Process all credit cards at the same low rate with no hidden fees with Shopify Payments. • Automatically apply the correct sales tax at checkout based on your store’s location. • Collect customer contacts with SMS and email receipts. • Customize printed receipts with your website URL, store hours, promotions, or store policies. • Save carts and retrieve them later to continue serving other customers quickly. • Create discounts and promo codes that span your ecommerce and retail business. • Scan product barcode labels with the camera on your phone or tablet. • Identify store staff that helped with a sale to keep track of performance. • Integrate barcode scanners, cash drawers, receipt printers, and more. MAKE THE SALE EVERY TIME—FROM ONLINE TO CHECKOUT LINE • Email carts to customers to remind them of their in-store favorites so they can buy online. • Track all pickup orders from your online store and notify customers when they’re ready. • Sell inventory available at other locations and automatically calculate the right shipping rates at checkout. TURN ONE-TIME CUSTOMERS INTO LIFETIME FANS • Easily exchange and return items purchased online or at other locations. • Create fully-synced customer profiles so staff can give every customer a personal shopping experience with quick access to notes, lifetime spend, and order history. • Add loyalty apps to your POS to reward customers for shopping with you, both in-store and online. • Create personalized marketing campaigns via email and social media in your Shopify admin. STREAMLINE OPERATIONS • Manage one product catalogue and sync inventory so it’s available for online and in-person selling. • Create staff login PINs to secure access and track activity. • Use customizable role-based permissions to give staff the right level of access. • Make informed decisions with insights on your store’s daily sales performance. • Track payments to hold staff accountable for transactions by payment types and cash handled. • Adapt to growing trends in your business with unified analytics that blend in-store and online sales in your Shopify admin • Generate purchase orders and transfer stock based on inventory forecasts and performance. "It’s impossible to think of retail as separate. You have to be able to bring the physical into the digital, and the digital into the physical...this idea of unified retail is the future.” Juliana Di Simone, Tokyobike Questions? We’d love to learn more about your business and how we can help. Call: 1-888-678-9481

Top Reviews

  • Limited Admin

    By siulnomar
    This app looks great from the cover but the reality is that it lacks a lot of things for a high volume retail store, this app is meant for online sales. It has no filter to “last month” when doing analytics on the shop app, you must use ANOTHER app to figure results on. It’s not SIMPLE to make returns when a customer has already returned from the same ticket, it makes you do it on ANOTHER app or webpage which is a waste of time and if my employees don’t have my account password they can’t process returns fairly. The app doesn’t let you change the seller after the sale is made if it was entered by error, the only option is to return abs make the sale again thus affecting the KPIs of the store. The app won’t let you change the tender type if you entered it incorrectly, a return has to be made to fix it and then make the sale again. It’s just a very limited app that you don’t have full control of the system and your sales. Another thing is that when an exchange is made, the money gets removed from the actual day you sold it and moved to the day you exchanged it, this should only happen to the amount over that the customer is paying (if that’s the case). I really don’t recommend this for a busy place where many things can happen and the limited system won’t allow you to quick fix things. Customer service mostly won’t help you since the app is so limited that they don’t even know how to help.
  • Design is not user friendly

    By claypaws
    I get that new software is going to tiles because grids are so what....90s but seriously this does not make a user friendly checkout process. If the designers want tiles then why not create the feature to add a grid under a tile for example my location: “space A” so everything I sell is for “space A” tile created as a grid. Then more tiles can be used for other functional use. I watched the video and they lack information needed for small businesses that work pop up location like art fairs and such. Shopify I rave to others about how simple and user friendly everything is and this update is crap. Why change a system that works with the grid and before holiday season.
  • Messing up when I need to move quickly>:/

    By infinitythuser
    I’ve been using the app for over a month now and everything has been smooth until the last week or 2. When I type in the 1st word of a product to bring it up quickly, product is nowhere to be found and I have to manually go and search for it when I’ve got customers waiting to swipe their card. Some products just didn’t pop up at all and I have to explain to customer that receipt will show a different product but price will still be the same. Not very good.
  • Don’t expect much, they will let you down sooner or later

    Shopify trick you into thinking this is the best all around software for small business owners at the beginning, and just before the holiday season they give you a big price jump; If you don’t want to go with the new pricing, they cut your service that you have been using for over a year to bare minimum (lite). Not only we don't get a break for the pandemic, they are making our life even more difficult. We are now on Shopify lite, and guess what, they took away the exchange function. Do you know any successful retail boutique store that doesn't provide exchange services?
  • Doesn’t show all of the products

    By llbcjc
    When I type in a product it doesn’t always pull it up but it’s clearly available in the system. This proves to be a problem while my customers are waiting in line to pay for their items...they said they fixed this issue but they in fact did not.
  • Horrible update

    By hc user
    What was the point of this horrible unnecessary update?!? Where’s daily current total, do I need to add up each sale on my phone to see how much we are so far? Before I’ve had all my store items on the screen, so I can just click on one and add it. Nooow, with those tiles, to have them all on the main screen, I need to do it MANUALLY ONE BY ONE (to add it to the main screen). What if there are 300 items let’s say?!? Why “accepts marketing” option in the receipt is ON by default? Those are just few things that really made me hate this app after 1 day of using it. Oh, and the price that went up.
  • Having issues.

    By MedHeadz
    All the sudden the app doesn’t work. Won’t update. And now the app isn’t even showing as an icon on my phone but it still says it’s updating in the App Store.... This app is very useful to my everyday life and now it’s just a burden to my cc sales when I drop off clothing in person... please help.
  • Give us back the tiles!

    By MoreLikeDumbGrid
    The new “Smart Grid” is anything but, forcing a product search to show up in an alternate pop up search menu instead of just narrowing down options on the home screen is the opposite of streamlined, and forcing the creation of a button to apply rewards instead of connecting it directly to customer accounts adds complications that just aren’t necessary. If there were a way to keep this app how it was before the update, or “new design”, I would. As it is, I’m looking for alternate options.
  • On the fence

    By Love That Spice
    While I love the sleek new look, I notice a few things have been taken away and now requires a paid upgrade to Pro. Something as simple as the ability to send the cart to a customer is no longer available unless you pay to upgrade? It’s been free for the 8 years I’ve been using it! Maybe I have more to learn so I will update my review but for now, I give it 3 stars
  • Great app

    By hdw13215
    Excellent app , solid and dependable. We work abroad and local , we need reliability , flexibility and concrete functions , this app and service provide every bit of that and more ! Thank you. Keep it up!

External Links

Shopify Inc. Official Website

Download for Free on On iTunes
Download for Android

This page was last edited on 2021-02-27.
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