Well you’ll probably find yourself getting stuff that you don’t need but you can find real deals on stuff that you do need or want. Whenever I’ve had a question or a problem they have been very responsive. If something has arrived damaged or the wrong item has come they did not refund me my money but they did give me a credit immediately. If you bid impulsively and realize you don’t want the item they have issued me a credit for that as well. If you bid accidentally they will cancel your transaction if you let them know immediately. So no reason not to buy stuff and have fun. Shipping speeds are variable, some things taking a very long time to ship and other things coming very quickly. They encourage you to leave a rating on the items and if you look at the ratings from others ahead of time you will find information that you may have otherwise missed. The sizes of clothing can be very tricky as you normally have to purchase at least two sizes larger than what a US size would be. If you have to make a choice between several options I encourage you to take a picture that shows either the size, color, or the item number that you want so that when you go to make your purchase you are not confused because there’s no way to go back and review the multiple pictures of the items unless it’s up for bid again. You may forget that you wanted color number 5 for example.
Not an experienced reviewer BUT...
I’m not an experienced reviewer BUT... I am an experienced Tophatter user. I’ve been with them almost from the beginning, so in a way I have watched them grow from an apparently low-budget, less experienced infancy (or perhaps toddlerhood) into a well formed, intelligent, robust adulthood. I still can’t assign 5 stars bc there are still some kinks to tweak out, like having to re-do my product reviews at least 90% of the time. In fact that little bug is one reason I don’t publish many reviews. I like having seen the Tophatter app grow up. It’s reassuring knowing that this dev team has learned along the way and become a well oiled bidding machine. It seems to me that they’ve wisely used their revenue to wisely improve their product and services. A long time ago I had decided to sell some items on eBay, back when they were the only online “game” around. After half a day of reading terms and instructions, trying to ferret out the morsels important to my needs, I decided that I had already used up in time far more than whatever amount I might have sold my items for. Imo the Tophatter product is superior to all other similar products I’ve tried. Nice work 👍🏽
Great App - Bad Reviews
I personally love the app, it I am also a responsible consumer. A lot of people reviewing the app badly and saying poor quality on the items purchased or overpriced, but that is no fault but their own. I have made many purchases and all have been up to or exceeded my expectations. I also make smart purchases. If you do your homework you can find a lot of these items else where for cheaper than what people are bidding on the. You can also get items on here much cheaper than anywhere else. Some products are poor quality, but you wouldn’t buy a flat screen TV based off a price and a suggest d MSRP, right? You would do your home work on that specific TV to determine if it is price. This is no different... done blame the app because of your personal poor buying decision in purchasing a poor quality item. No one is forcing to overbid on a piece of junk!
Do your research and know what you’re buying... watch the item to see what it goes for on bids, research the actual value and snatch it up when bidding is low! Great app and I am glad I found it!
Ok App. Crashes a lot.
By Fun dor Me
Product descriptions on a lot are vague. A lot of photos are misleading on size and quality of merchandise. Can be addicting and you do not have to buy unless you win bid, which is a plus. Customer service takes f-o-r-e-v-e-r to respond. A few items ordered were refunded due to vender not sending item. Kinda a drag. But The option is given to refund via credits or original method of payment which is nice. Quite a few items were extremely late but that could have been the holidays. If you are lucky, a vender will be true to description. Not so bad on some fine jewelry I ordered. Other products.. not impressed. A lot of stuff comes from over seas and is made cheaply. Depending on the amount you won the bid for, product is not worth the amount paid. However, its still a fun app... if you don't mind taking a chance. A plus is sometimes products are “free” ... just pay shipping. Just be careful as sometimes the product isn’t quite the quality expected. But ok for the price paid in shipping. The most irritating thing is app crashes or resets and this gets annoying when your in the middle of leaving a review or researching a product description. Get the bugs fixed.
Not worth it...steer clear of tophatter app
1st Purchase - Originally won it at $22 and then used an $8 credit from shipping so I paid $13 for this sorry piece of Japan plastic junk!!! I received it and it is in Japanese language. Are you serious? Getting my money back.
2nd Purchase - paid $22 for a drone that supposedly has a retail value of $499. When I received the drone, I powered the battery and insert it in the drone and turned on and hit the lift off button and the drone flew away never to be seen again. I learned that the vendors selling on tophatter are not authorized to sell the products they are selling which in turn, void the manufactures warranty. So I do not get a drone replacement or refund.
I am not impressed with the value of the products. I’m almost afraid to see the rest of my stuff still yet to come. Stay away from Tophatter, terrible support, terrible merchandise. They use fake retail costs to lure you in and when you bid and win at an astonishing low price it’s supposed to make you feel like you got one heck of a deal when in fact the merchandise does not measure up to retail or winning bid prices. Do yourself a favor and leave tophatter now and save yourself from learning the hard way, heed my warning.
GET THE CREDIT ITS WORTH IT
By Satusfied Shopper
I started on tophatter about a month ago and bought my first item (a tiny telescope) for 8 dollars, when I received it I wasn’t mad but just a little underwhelmed, now I get every last credit I can and get so much for free, there is a new update where you can’t pay tax with credit but it is rarely over a dollar, if you are willing to spend a few minutes a day collecting the credit this can be an amazing website, I do have a few pointers for new people, 1.) ALWAYS read the description 2.) I recommend the knives, they are higher quality 3.) don’t be tricked by the “discount” the seller gets to set that 4.) only but things that you might use for fun, don’t come here for resale, or to get a discount, aside from the knives most of the stuff here isn’t worth more than a few bucks . The only reason I love this so much is because of how I can save up credit and pay 50 cents for something genuinely worth a few dollars. Highly recommend for people who will put in the few seconds every hour to collect credit and no one else.
By Jonny Havoc
I’m happy with Tophatter it is true that you find a bunch of good deals ( I HAVE ) also true that a lot of things are not so great,
( TRUE TOO ) but not to worry Tophatter does and has a great team that always helps if you’re unsatisfied or if you get a wrong or damaged item, they’ll try their best to make you happy and give you Tophatter credits of a refund which always is a good thing. There is one thing I wouldn’t buy anymore ( personally) is the sets of tools, literally all the sets I’ve bought are always incomplete it’ll say a 6,10,20 Etc pcs sets but only received a 1 pcs for every individual sets, (that’s my experience with the tools) yes they have taken care of 90% of them so I’m great full for that, a little advice don’t rush when you are a newbie they will put the item you were bidding on again So have a little patience and you will get great deals.
It’s a great app and also fun you will be able to get a lot of great great great deals!
I made four purchases on Tophatter. The first was an unlocked refurbished iPhone 4S. The home button didn’t work, so I returned it to the sender in Texas for a refund. I haven’t been refunded for it yet. The second and third purchases were sunglasses and yellow lens night driving glasses respectively. Neither of them were the glasses portrayed in the pictures and both of them were complete garbage. The yellow lenses weren’t even yellow. They were orange. I was refunded for both, and because they were shipped from China they didn’t want them back. The fourth item was a car windshield camera. The camera I had in my hands did not match the camera in the pictures nor the images in the user manual. I’m pretty sure the user manual was translated from Chinese to English using Google Translate. The plastic camera was of the poorest quality. I asked for a refund and because it was shipped from China they told me to keep it.
Four out of four purchases were trash. I’m done with Tophatter.
I did notice that one method for increasing sales and giving an illusion of quality is for the vendor to say that the original cost is $250 and it’s going for as little as $5 now. Both of the glasses I purchased were portrayed as such. There’s no chance those were $250 glasses. You could get better quality glasses at Walmart.
I have bought items on this site and I was not happy with my purchases. I received them generally in a timely fashion but the quality of my purchases were very cheaply made. Albeit I did not spend a ton of money on them but enough to know that I spent wayyy toooo much for them and they came from China. Most of these items on Tophatter come from China areas and are cheaply made. Now they do have some quality items but you will have to compete with 100’s of other buyers for the same item/items and it may end up costing you much more then what you can buy them on other sites. So if you enjoy the thrill and the rush of an online bidding auction then this could be for you, just beware of what you are bidding on and do your research first before you go all in on the action. The items may look and sound awesome and great but you may not appreciate the quality of the merchandise you are getting. I wasn’t all that impressed. Will I use Tophatter in the future? Probably yes and maybe for certain items, but only after I do more research on said items. So you have it in a nutshell folks. The site is a good site and they have tons of stuff but again just beware of what you are purchasing. Happy bidding ya all!
Ugh! Don’t bother.
By Kellan Rhys
Every thing I have purchased from here, if I ever got it, was cheap and usually did not match the listing. They have waited up to 7 days after my payment has cleared to even send my purchases to me which are usually from China to begin with and just delays getting it. In the last 10 transactions I ve done everything was sent out 7-9 days after my payment cleared. All except 3 items which the seller never even bothered to shipto me or even contact me whatsoever in regards to the sale of their product. One did say they didn’t have it in stock, after I emailed Tophatter many times complaining it had been 14 day’s since my payment cleared the bank and it still had not been shipped out to me. Then why was it for sale in the website to begin with? No one can answer that question at Tophatter. It’s December 23, and I’m still waiting to get stuff I ordered end of October. I’ve just considered those things lost money and I have already replaced some of them as they were gifts I won’t be getting till January on a couple of them. I’m done with this so called business and I am going to their largest competitor to do business with them. If you don’t like disappointment, then don’t bother with them cause that’s all you will get.