Etsy: Custom & Creative Goods

Etsy: Custom & Creative Goods Wiki

Written by Etsy, Inc.


Rated 4.93741 From 1,004,658 Votes
$ 0.00
  • Last Updated: 2020-05-18
  • New version: 5.50
  • File size: 257.76 MB
  • Compatibility: Requires iOS 11.4 or later. and Android 4.4. KitKat or later

Etsy: Custom & Creative Goods


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Etsy: Custom & Creative Goods is an iPhone and Android Shopping App, made by Etsy, Inc.. Today, it has gone through many interations by the developers - Etsy, Inc., with the latest current version being 5.50 which was officially released on 2020-05-18. As a testament to the app's popularity or lack thereof, it has gathered a total of 1,004,658 Reviews on the Apple App Store alone, with an average user rating of 4.93741 out of a possible 5 stars.

How does it Work?


Shop millions of one-of-a-kind items and find the perfect thing for moments big and small. Easily explore our global marketplace of handmade, vintage, and crafting finds. Our app features curated collections of inspiring gifts, unique wedding ideas, and handmade jewelry, as well as personalized recommendations for stylish accessories, art, clothing, furniture, and more. Join over 34 million people around the world who come to Etsy to get something truly special. The Etsy app makes it easy to find just the right thing. • Save your favorite items and shops to discover more of what you'll love. • Get notified when your favorite shop adds new items, or when your favorite items go on sale. • Chat directly with shop owners and easily get something customized just for you. • Check out swiftly and securely using our full suite of payment options, including Apple Pay. • Know when an order ships, and more excitingly, when it’s delivered! • Browse in English, German, French, Dutch, Italian, Spanish, Polish or Japanese. Have an Etsy shop? The Sell on Etsy app has all the tools you need to manage it: process orders, add listings, view your shop stats, and more. Search “Sell on Etsy” in the App Store. For app support, visit https://help.etsy.com Experiencing a problem with the app? Let us know at https://community.etsy.com/t5/Bugs-and-Technical-Issues/bd-p/bugs

Top Reviews

  • The worst app ever


    By Zebrooooooo
    This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
  • Incredibly Easy To Use!


    By AlohaCCC
    I was new to Etsy altogether, and my phone is kind of old. Using the PC version on my phone was very slow and frustrating. Once I got the app I couldn’t believe how easy it was to look at all the great items! I love how you can not only favorite the item itself, but the store too! So even if you forget to favorite an item, that store is saved and you can always go back to see what new pretties that store owner has. I like to think of Etsy as the biggest craft store in the world with all it’s offerings. And this app lets you navigate and save your favorites with the greatest of east. It also is so convenient when you click the item itself. The pics are at top to slide. Description at bottom. It gives all details, including shipping information. And if you chose to enlarge the photos you can. And post-purchase, I like how it has the orders listed separately and you can easily see what has shipped and the tracking of any. Even the messaging features between customers and sellers is so convenient. All in all, a very thoughtful app that I have had no problems using. Thank you!!!
  • My Favorite App.....EVER.


    By RiotGirl95
    I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.
  • No Accountability


    By Tritones
    I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!
  • I got scammed and there is nothing anybody can do


    By Maryl p
    I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.
  • Extremely unhappy


    By ehitsalight
    I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied
  • Difficult


    By Taylor Koehler
    Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app. ****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.
  • Fabric pricing


    By Dkwatkins
    The only thing I don’t like on Etsy is having to guess the price of fabric. It is usually by the yard but on Etsy you sometimes have to go all the way into your cart before finding the price is not for a yard but it is for a fat quarter, an 1/8th, or 3/8 yard, 1 yard etc. It makes it very hard to compare fabrics. Normally it would be no big deal but when a fabric is needed now it gets very annoying to open an ad just to find out it still doesn’t specify how much you are getting for $3.40. After reading the entire ad you still don’t have an indication. So now you go to the cart to see what you bought for 3 @ $3.40. One would expect about $12 with tax but instead it said $38 and that didn’t include shipping. I did this kind of searching for 6 hours yesterday between 2 sites and left everything at your site except for one small purchase. I don’t have a problem paying what something is worth but it seems like a trick. It is not needed unless your goal is to annoy. Just price it the real price. Thanks, Donna Watkins
  • Overwhelmed by ads


    By msg-b
    I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.
  • Can be Trricky


    By aamamommie
    I have been an avid Etsy customer for about 2 years. I suffered a travesty to my home, and have had to replace literally everything that I have owned. Etsy shops have provided a great help in that regard. It is difficult to reaquire 60 years worth of possessions. Most of Etsy’s merchants are honorable, and pleasant people; however, there are some who practice unethical business. These tend to be the some of the most rude, and inappropriate people that I have ever encountered. I could give multiple examples, but because I am writing a brief review, I shall not. The only other weakness with Etsy is their poor customer service practices. They also allow, I am told , by more than one of the merchants. that Etsy will remove any negative reviews to assist their merchants. Those things being said, the good does outweigh the bad. Most purchases that I have made have been smooth. Most merchants stand behind their products, and practice well. Make sure to read policies carefully, as they often provide hints, and always, always read reviews. And remember that average to negative reviews can be removed .

External Links

Etsy, Inc. Official Website

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Disclaimers:
This page was last edited on 2020-05-18.
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