By Idek 9-101112
I’m sorry to say it, but something is definitely wrong with Snapchat. In all my years of using the app, I have never been this disappointed. Although Snapchat is my main social app on my phone, it has been really bugging me. For example, it has been taking up to 5 minutes to send a chat everytime I try to send something. Before I am told my phone is slow, let me reassure you this is not only a problem for me but for my peers as well. Also, I have been receiving Snapchat’s from WEEKS ago, leaving the other person to conclude I have been ignoring them. When it is taking 4 weeks for a singular snap to come through, there is an obvious problem with the app. Likewise, my peers and I have noticed that when somebody responds to me, it’s very slow and won’t load or I don’t get it at all. Just the other day I received a snap, and when I asked about it I learned it had said I left them on opened whereas for me it said I had been left on delivered. The amount of time I have wasted trying to solve this problem along with the taking 5 minutes to send one thing problem, I could have been doing other things, so I have been veering off the app. Unfortunately, I do not think this app will be worth it, especially if it keeps traveling downhill at this rate. Maybe, if we weren’t so worried about how the app looks we could worry about how it has been working. My peers and I have tried deleting the app, updating, but nothing seems to work.
STORY ORGANIZATION RUINED!
By William Quintana
Snapchat update ruined my story organization! Ok so a thing that I really like to do is save my stories to my memories (like everyone else) and I save every. Single. Story. And I have Snapchat automatically save my stories for me but I also manually save them because Snapchat doesn’t save stuff that you posted from your camera roll so I wanna make sure I have everything there. So I’ll have like 2 or 3 stories in my memories that are similar but not all the same. So I just combine all of them and they would organize themselves by post date and I can get rid of the duplicates and have it be a nice, organized story just like how I posted them. But now, I don’t know what happened, but I think an update ruined how my stories organize. Whenever I combine my stories so that I can organize it, they won’t organize themselves by post date anymore. They just add to the end so the memory is now all wonky and out of place and I’m very disappointed. I wanna be able to add stuff to my snap memories so whenever I look back at them, I can relive the whole day of when I posted those again. Please fix this Snapchat. It was completely fine before! At least make it to where you can individually move a snap to wherever in the memory you want it. What’s the point of adding things to a snap story memory if you aren’t able to put it wherever in the story you want it in so that the story is organized by when they were posted??
Locked me out, customer service not helping
This is super frustrating. I was in the middle of sending a Snapchat when the app logged me out. I tried logging in and it said I was temporarily locked from my account. It has been more than 48 hours and I have reached out to Snapchat support on Twitter multiple times and sent multiple requests through their support website, ans they never send any confirmations or case/ticket numbers with your request so all I can think of is that they’re not even reading anything anymore. So many people are experiencing this issue, just look at all of Snapchat support’s twitter and the replies. Customer service is freaking terrible and I’m using this as a last resort. They keep sending the same tweet over and over again about how an account can be locked, but they’re not helping unlock legit accounts. They sent me a link to unlock legit accounts, but it’s is not working and basically my account is still there but I am locked out of it and I can’t get Snapchat to unlock it or tell me how to unlock it. I didn’t break any of the regulations nor did I do any of the things that would trigger a lockdown of my account. I have people on Snapchat who I cannot otherwise communicate with I do not have their numbers nor do they have other social media and snap is the only way I can contact them. All my photos are still there in my memories too, but downloading my data isn’t working either and I just really need to get my account back.
Dont waste you time on spotlight
Tiktok is better…. The problem w spotlight is not as many people use it and followers cant actually interact w you. My content is niche… There were like two other videos in the topic That i had posted 100s of videos to. Also at a certain point snapchat took away like 6k views from me from 10 days worth of videos. i also feel like popular snapchat “stories” are always clickbait and this is the kind of content that works well on snapchat. If most popular stories on snapchat is clickbait, people who want to watch good content are not going to stuck around. Also if you make music you have the ability to use music from your videos in other videos, or if you play multiple instruments you could do a duet w yourself…. Anyway i only use this app to msg certain ppl now. But I use imessage more for that now too. I feel like grinding snapchat for a couple months to realize it isnt going anywhere rubbed me the wrong way but honestly spotlight is intentionally dubious about engagement on your videos. All you can see is how many views each video gets. On tiktok you can look at analytics for each video after you activate it. You also can see who likes your videos and follows you. On spotlight it will not show your “subscribers” until you have more than 5000. So yea basically snapchat wants content creators to think there is a huge audience for them but in reality its a lot smaller than tiktok so your chances of being noticed are a lot less.
Far to many ads in such a short amount of time in discovery vids
I have been using Snapchat for many and many years like since the beginning whenever the app was first launched. I’ve always like loved snap and have started to watch the “discovery” sections. The point of me writing my review is to talk about the discovery stories. Discovery stories are random popular people, channels and such that play highlighted parts from their vids or snaps. The main complaint I have is that there is LITERALLY AN AD every like TEN SECONDS that last like 6 seconds and you can’t skip them. Sometimes I get very into whatever random discover Snapchat channel thing I found but getting an ad every 10 seconds makes me not even want to watch them anymore!.. their SO ANNOYING! I understand Snapchat’s gotta make revenue through ads but throwing them in your face every freaking second is ridicules. Maybe one every 3 or 4 mins would be more viable but getting one every like no more than 30 seconds kills the mood to even want to return to the discover section. They should call it “make us money by spending more time watching a crap ton of ads far more than enjoying and viewing the clips”. Other than that I still love Snapchat and will continue to use it everyday, I just won’t be viewing the discover section because I refuse to watch a 6 second every 10-15 seconds.
Opinion on new update 👎🏽🤮
I am very unsatisfied with the new update and I’m pretty sure others can say the same. I’ve had Snapchat for over 4 years now, and this is the worst update by far, the format is completely different and way more complicated. We use to be able to open a message with sliding our finger across the person name, but now when we slide it bring us to snap maps, leaving us to tap the message instead of being able to slide. The benefits of sliding is if we are able to slide we are able to have a peak at the message before we fully open it, so if someone is bothering and you don’t want to respond, or you’re ghosting someone you were able to read their messages without them knowing. Because of this update people who has been using Snapchat for years has to get use to tapping instead of sliding. Also I preferred if snap maps didn’t have its own page, and it was like it was previously, where you can pinch your fingers on the camera to access snap maps. And the final problem is at the bottom there are 4 icons, as if it wasn’t clear before on the purpose of these things, it makes it looks very Androidy and unprofessional. I can also suggest you allowing us to change our usernames so we aren’t stuck with the stupid/immature ones we came up with as a kid. But besides that the app was perfect until the new update, which I didn’t even wanted, but my phone automatically updated it. PLZZ GO BACK TO THE PREVIOUS VERSION.
Great app and all but FIX THIS
My Snapchat, along with many others, has suddenly started malfunctioning. I’ll send my streaks, and then it’ll say they sent, but then if I check later on, it says that only the streaks from the day before sent and makes it seem as though I haven’t sent or received anything, even though I know I have cause it said delivered before and it said I had 15 snaps, but then they all disappeared. And then when they all reappeared it wouldn’t let me open a few of them. It also deleted the videos off of my story from the day before. And it hasn’t been letting me view certain stories. Like I’ll try to few them, and it’ll just glitch me onto another story. This seems to only happen when it’s a video on the story. I tried restarting my phone, and I even tried logging out and back in on my Snapchat account, but after attempting this, it wouldn’t even let me back in the app. Like I would try to open it and it would just immediately crash. I talked to my friends and several of them are having the same issues as well. I even tried deleting the app and reinstalling it and now it’s taking forever to reinstall, like longer than usual. Idk what’s going on but PLEASE FIX IT SOON!
No Help When Needed
My snapchat got hacked about a month ago, which i know isn’t entirely their fault. But i went through every step they told me too do and they still haven’t helped!! They keep saying my email isn’t the one associated with the account, which makes no sense because the only reason i knew someone was trying to hack me is because i got an email about it FROM SNAPCHAT! They have no customer service phone number so everytime i try to reach out i get the EXACT SAME MESSAGE. Even though i write in the help box that i keep getting the same message and keep asking them to contact me in a different way for more help and i repeatedly get told the same thing. So my private photos on snapchat are now being viewed by someone i don’t know and there is nothing i can do about it i can’t even deactivate the account. Very unpleased with the company. So many privacy issues and customer service issues that need fixed. I can prove that it’s my snapchat by just the phone number connected and the fact that I can’t even make a new account until I confirm that i want all the pictures saved to be deleted. I want to take legal action just because someone could steal my photos, phone number, email address! They can talk to people without me knowing and give my personal information all because this hasn’t been handled properly. If I could give them zero stars I would. BE SUPER CAREFUL DOWNLOADING THIS APP OR YOUR PRIVACY WILL BE BREACHED.
By BuRnT cHiCkEn :3
I have had my snap account for a while but then I wanted to create a new one and so I did. I only lasted three days with the new account at first it was just locked for a few minutes and I was ok with that I logged back in and everything was fine a minute didn’t even pass and my account was permanently LOCKED!!!! I was confused as to why since I wasn’t doing anything wrong and harmless. I decided to make a another account this morning. Everything was fine until IT GOT LOCKED AGAIN!!!!!! I didn’t even last two hours with it, I logged back in and was talking to my friend all of a sudden it kicks me out of my account AGAIN! I was really frustrated because I wasn’t doing absolutely nothing just having fun talking to my friends. I went to the website and realized my account was PERMANENTLY LOCKED AGAIN!!!!!!!! I gave up at this point and would like to know why this is happening. I’m getting so angry at this. Might as well delete the app since I can’t even make an account. This locked thing is getting me irritated. I would like an explanation. And the fact that you guys don’t have a personal support email so we can contact you guys instead of using the website which is pretty difficult and would be much easier if you guys had an email. Anyways I would like to know why my account is getting locked without lasting a WHOLE DAY! And I’m doing nothing wrong and still question why this is happening to me.
Locked account for no reason at all.
My first account that was locked was an account i had since elementary, i had so many memories, pictures and friends on it. all of a sudden i get locked out (snapchat didn’t tell me a reason even after i contacted them) i was never able to log into that account. After months i made a new snapchat account this account was literally so new i barely had about 70 friends... Next thing you know i get locked out , i unlocked it using my email but a few hours later i get locked out again and again until the account was permanently deleted apparently for “suspicion” when the account was barely made, not even 24 hours i had that account... i stopped using snapchat cause i was frustrated with them locking my account until YESTERDAY, i made a new account so i can keep in touch with my friends from another state and since i missed using it. Not even an hour into setting the account and stuff, i get locked out. it locked me out about 9 times until about an hour ago it was permanently locked. i contacted snapchat and they sent a bot to respond with why my account got locked which none of those reasons had nothing to do with me because One, i wasn’t switching devices, i wasn’t hacking or anything like that, and i wasnt adding people without my email being verified. i have proof both my email and number were verified so they had no reason to lock my account.