By Idek 9-101112
I’m sorry to say it, but something is definitely wrong with Snapchat. In all my years of using the app, I have never been this disappointed. Although Snapchat is my main social app on my phone, it has been really bugging me. For example, it has been taking up to 5 minutes to send a chat everytime I try to send something. Before I am told my phone is slow, let me reassure you this is not only a problem for me but for my peers as well. Also, I have been receiving Snapchat’s from WEEKS ago, leaving the other person to conclude I have been ignoring them. When it is taking 4 weeks for a singular snap to come through, there is an obvious problem with the app. Likewise, my peers and I have noticed that when somebody responds to me, it’s very slow and won’t load or I don’t get it at all. Just the other day I received a snap, and when I asked about it I learned it had said I left them on opened whereas for me it said I had been left on delivered. The amount of time I have wasted trying to solve this problem along with the taking 5 minutes to send one thing problem, I could have been doing other things, so I have been veering off the app. Unfortunately, I do not think this app will be worth it, especially if it keeps traveling downhill at this rate. Maybe, if we weren’t so worried about how the app looks we could worry about how it has been working. My peers and I have tried deleting the app, updating, but nothing seems to work.
Literally the stupidest possible thing to be complaining about, but here we go. While I definitely use Snapchat for communication, I also scroll through the snap stories a lot, and I find myself sucked into them very very often, but a re-occurring problem I’m having is with the ads I’m seeing while viewing these stories. First of all, they are way to frequent, and I see them almost every other snap which can be a bit annoying. Second, they are ridiculously repetitive and I quote a lot of the ads because I see them 10 times a day. Third, they are straight up repulsive. I see ads for this game where you pop this guys foot pimples and you scrap off his scabs and other disgusting things and it makes me want to hurl every time I see it. It needs to be changed immediately. I hate this ad and I will literally never play any game that advertises like that. It’s disgusting. Finally, a lot of the ads I see are clickbait. I get ads asking for viewers to click on the article and read through it, but the big ending isn’t even what was described in the title. It’s always random clickbaity ads that I see everywhere and they are starting to get annoying. That’s about all I have to say, and again, I know it’s kind of a stupid thing to complain about, I love Snapchat and use it a lot, but those are just a few preferences I have. Byeee!!!
STORY ORGANIZATION RUINED!
By William Quintana
Snapchat update ruined my story organization! Ok so a thing that I really like to do is save my stories to my memories (like everyone else) and I save every. Single. Story. And I have Snapchat automatically save my stories for me but I also manually save them because Snapchat doesn’t save stuff that you posted from your camera roll so I wanna make sure I have everything there. So I’ll have like 2 or 3 stories in my memories that are similar but not all the same. So I just combine all of them and they would organize themselves by post date and I can get rid of the duplicates and have it be a nice, organized story just like how I posted them. But now, I don’t know what happened, but I think an update ruined how my stories organize. Whenever I combine my stories so that I can organize it, they won’t organize themselves by post date anymore. They just add to the end so the memory is now all wonky and out of place and I’m very disappointed. I wanna be able to add stuff to my snap memories so whenever I look back at them, I can relive the whole day of when I posted those again. Please fix this Snapchat. It was completely fine before! At least make it to where you can individually move a snap to wherever in the memory you want it. What’s the point of adding things to a snap story memory if you aren’t able to put it wherever in the story you want it in so that the story is organized by when they were posted??
For the most part I quite enjoy Snapchat it’s probably the most used app I have on my phone because it’s really convenient for messaging people especially when my texting doesn’t work based on various locations, like text messages don’t go through when I’m at school buildings but Snapchat messages will. I think it’s quite useful and it’s very fun to use, however lately I’ve been experiencing some problems with loading times. For the past maybe two months it’s taking a good 10 seconds to load in a text that I got, and another three to save that text. I’ve been on various Wi-Fi connections as well as using my data and no matter the change between Wi-Fi or data the problem does not get fixed so I know that’s not the issue. Recently I found that deleting some of the things that take up storage on my phone help with the performance however this time that has not worked. I do think that this is some thing Snapchat needs to look into as a problem since it is one of the main communication apps. Have the time I to get annoyed with it taking so long to load that I just use text message instead of Snapchat but it’s just not the same and I wish I didn’t have to resort to it. I hope Snapchat fixes this problem soon.
I have had snapchat for almost a year, and there are quite a few features that I think should be added in a future update. I've seen some of these new feature ideas on TikTok. The first/most important feature that should be added is that we should be able to change our usernames.. as most people got Snapchat when they were younger and they are unable to change their usernames. Some of the other ideas include; unsending a snap... this would be useful if you were having a private conversation and accidentally sent something to the wrong person (idea from TikTok). The ability to screen-shot/-record something without it notifying the other person (idea from Snapchat). There should also be a way to make the drawing clear, this is good for doing snap bingos and other things. There should be a bigger variety of color filters on Snapchat (for after you take the photo). There should be an option for the timer to be for either 3 secs or 10 secs. There should be a way to blend the colors when you draw. Last but not least, there should be an eraser option when you use the drawing tool. I hope you consider adding these features into a future Snapchat update :)
-me and many others
Locked me out, customer service not helping
This is super frustrating. I was in the middle of sending a Snapchat when the app logged me out. I tried logging in and it said I was temporarily locked from my account. It has been more than 48 hours and I have reached out to Snapchat support on Twitter multiple times and sent multiple requests through their support website, ans they never send any confirmations or case/ticket numbers with your request so all I can think of is that they’re not even reading anything anymore. So many people are experiencing this issue, just look at all of Snapchat support’s twitter and the replies. Customer service is freaking terrible and I’m using this as a last resort. They keep sending the same tweet over and over again about how an account can be locked, but they’re not helping unlock legit accounts. They sent me a link to unlock legit accounts, but it’s is not working and basically my account is still there but I am locked out of it and I can’t get Snapchat to unlock it or tell me how to unlock it. I didn’t break any of the regulations nor did I do any of the things that would trigger a lockdown of my account. I have people on Snapchat who I cannot otherwise communicate with I do not have their numbers nor do they have other social media and snap is the only way I can contact them. All my photos are still there in my memories too, but downloading my data isn’t working either and I just really need to get my account back.
Opinion on new update 👎🏽🤮
I am very unsatisfied with the new update and I’m pretty sure others can say the same. I’ve had Snapchat for over 4 years now, and this is the worst update by far, the format is completely different and way more complicated. We use to be able to open a message with sliding our finger across the person name, but now when we slide it bring us to snap maps, leaving us to tap the message instead of being able to slide. The benefits of sliding is if we are able to slide we are able to have a peak at the message before we fully open it, so if someone is bothering and you don’t want to respond, or you’re ghosting someone you were able to read their messages without them knowing. Because of this update people who has been using Snapchat for years has to get use to tapping instead of sliding. Also I preferred if snap maps didn’t have its own page, and it was like it was previously, where you can pinch your fingers on the camera to access snap maps. And the final problem is at the bottom there are 4 icons, as if it wasn’t clear before on the purpose of these things, it makes it looks very Androidy and unprofessional. I can also suggest you allowing us to change our usernames so we aren’t stuck with the stupid/immature ones we came up with as a kid. But besides that the app was perfect until the new update, which I didn’t even wanted, but my phone automatically updated it. PLZZ GO BACK TO THE PREVIOUS VERSION.
It’s Good but Very Stressful
By Sierra Polibio
I like the app but there are a lot of problems that come with the app. For instance nothing will load when I get a notification. I have to uninstall the app to get it to work but when I did all all my chats and snaps that were not open were all of a sudden opened. It made me very mad. I don’t understand why or how this happened. The app makes me stressed sometimes and I don’t like that. I depend on this app a lot to talk to my friends I don’t get to see very often. But having to uninstall the app or power off my phone every time the app doesn’t work is so uncalled for and I’m getting tired of it. I like how you can chat with people and take pictures but I dont like how my chats and snaps were suddenly opened it just doesn’t make since. I’ve had snapchat for 2 years now and this just recently started happening. I don’t understand why the app doesn’t just work when you get a notification 🙄. It’s very annoying when the app wont refresh or load. Sometimes I have to sit there for at least 2-4 hours waiting for a snap to load or for a chat to send. It’s not cool nor fun to have to do that. Snapchat should be a fun app for people to use to chat with friends or take pictures not something that stresses people out or makes them frustrated.
Great app and all but FIX THIS
My Snapchat, along with many others, has suddenly started malfunctioning. I’ll send my streaks, and then it’ll say they sent, but then if I check later on, it says that only the streaks from the day before sent and makes it seem as though I haven’t sent or received anything, even though I know I have cause it said delivered before and it said I had 15 snaps, but then they all disappeared. And then when they all reappeared it wouldn’t let me open a few of them. It also deleted the videos off of my story from the day before. And it hasn’t been letting me view certain stories. Like I’ll try to few them, and it’ll just glitch me onto another story. This seems to only happen when it’s a video on the story. I tried restarting my phone, and I even tried logging out and back in on my Snapchat account, but after attempting this, it wouldn’t even let me back in the app. Like I would try to open it and it would just immediately crash. I talked to my friends and several of them are having the same issues as well. I even tried deleting the app and reinstalling it and now it’s taking forever to reinstall, like longer than usual. Idk what’s going on but PLEASE FIX IT SOON!
Somethings Very Wrong
I’ve been using this app for well over 6 years, and in that time I’ve had minimal problems with the app. However, as of recent within the last year (Say January 2019 to April 8th of 2020) this app has started to derail from it’s once great state.
And as of recent meaning these past two MONTHS, my friends and I’s snapchats have been going to total crap. My friends snapchat “deleted itself,” wouldn’t allow her to login, wouldn’t allow from others phones to login to her account. And now, mine is doing the exact same. I changed the password, I’ve changed my connection back and fourth (Sorry TeamSnapchat no one has 3-4 wifis to choose from on a given day), the app wouldn’t even allow me to change my password through email it HAD to be done through SMS, which still didn’t change the fact that AFTER I CHANGED THE PASSWORD Snapchat would STILL NOT LET ME IN. With the constant pop up of, “Cannot Connection” or “Change Connection” one of the two but it had to do with a connection I had already changed SEVERAL TIMES, again I only have one wifi, and one cellular connection because I’m on a PHONE!! Snapchat Support doesn’t have a number to call, they don’t want to take any fall back, apparently this is a problem they can’t really help with.
The worst part is I have no clue if someone is using my Snapchat, I have pictures dating back to forever ago on there, amazing memories, and thats my biggest problem. ITS, ALL, GONE.