It’s like Christmas everyday!
I can wait to get to my mailbox to see what has come today. I am a diamond member, I suggest start out slow so you learn how this app works. Learn how to go to the store itself and look at its rating. I only order from stores that rate a 4.8 or above. Look at the pictures that the customers post in the ratings and read what they say. Shipping is long if it’s free and sometimes is not tracked. Pay for better shipping methods if you can. Read the description and the specifications!! The pictures are deceiving, it looks like you get hundreds, and then receive 5. Contact the store owner if you have questions they are extremely helpful and can customize your order at times. If you receive something in error, which is rare, contact the seller first, do not file a dispute unless they don’t respond. Coupons can be applied, they are hard to figure out sometimes. Get used to using your account. You must confirm your orders when you receive them. I like reviewing what I have received and take pictures when I can so other shoppers can see what you actually get. I have ordered from hundreds of stores and have had only 2 errors!! My orders are usually for crafting. Be careful with sizes, they usually run small. Electronics are probably a risky purchase. Best advice: Read the specifications! Read the descriptions!!
Have fun receiving Christmas every day!
Good app but...
It’s a great app and a great place to shop but not all sellers are cooperative. I just had a seller June electronicity/Junnuo tech. Store took their time getting back to me and was slowly helping me. It was like they were stretching the return limit so you’d end up with a faulty product. Then after I told them what was wrong and sent a video of the obnoxious noise it was making. They told me that “ it’s a normal sound my friend” which wasn’t supposed to sound like that at all, so they will give faulty advice as well. Very sneaky and unscrupulous. Many other seller have done the same or had another tactic. But I had no idea that 15days after you get product there’s no return etc. the seller was being politely unhelpful and ended up with a brand new product that runs like it is 15yrs old. They wouldn’t help and was being childish. This was just my last mishap with a seller I’ve lost so much money on this site it’s sad. I would highly recommend only buying once and a while when they have better prices or sales. But I would suggest you just go to eBay cause same sellers but they have to follow American rules and policies. So be very careful there are good sellers that don’t try to trick you but there are very unscrupulous sellers on this site as I imagine they did this to just me I’m sure they tricked others as well. I usually compare prices then if I have to order from here I will but typically go elsewhere.
Be diligent in your research
By Jennifer Denton
The old saying is true that if it seems too good to be true then usually it is. I have doubt that this app is no exception. There are a few things that I have received and found them to be a good bargain. But oftentimes in order to get decent items, you’re paying close to what you would in a store near you. I’ve found that often times companies will take pictures very close up to an object to make it appear larger than it is so when you receive it you are really aggravated that it is so small. No wonder it was so cheap. And finally, I’ve found that there are shops you must watch out for because they have marketed something as theirs only to find out they have stolen it from another artist in another part of the world and there’s not a whole lot that can be done about it. But I can’t help but laugh at the USA when they outsource their products to make a bigger profit because all they have done is given the opponent their secrets and they just produce it under their name and make them a competitor. I used to like this app but I’m not near as fond of it as I once was. Also, I’ve had to file a lot more disputes because of either not getting something or getting a defective product. Finally, the shipping has become much more expensive in the past six months. You have to be careful of that now. So it is what it is and you get what you pay for in the long run.
Great savings on carbon bicycle parts
I recently started using AliExpress for name brand bicycle parts at a great price. So far I’ve received everything I’ve purchased from this website. Most everything comes from China so there’s an extra wait time to receive stuff. If you use the mobile app you sometimes can save a little extra then using the website. You’ll be amazed how much you can save from buying from China. Lots of things are brand name items and the items that aren’t brand the quality is real good. Most everything you buy in the US comes from Asia anyway. You just cut out the middleman. AliExpress is easy to use. Most all the sellers respond to your questions so you can ask anything before you buy. There English is a little broken so you’ll have to read between the lines. Just be sure to check the sellers feedback before you buy. You’ll want to be sure to buy from a reputable seller with a good history. I’ve purchased a carbon wheel set for $500 where the name brand wheels would cost $2,500. The ride quality is great no complaints. If you do have an issue support will freeze the payment to the seller until the issue is resolved and you have control to release the funds to the seller or get a refund.
Ali Express App Review
For the most part the app works well as other apps of the same type. However, there are times I am looking for something and it totally misunderstands what I am telling it in the search. The other problem I see, is that there’s no way to track your shipment once it leaves China. I waited almost 5 months before I got my last order. Don’t worry though, usually it doesn’t take this long; probably due to the pandemic. Another thing that is very difficult to do, is to review stamps (for paper crafts/scrapbook) and metal dies, because they have the same name and it doesn’t not show if you are leaving the review for the stamp or the metal cutting Dies. The last thing that is very aggravating, is that when you’re order is missing still and you want to put a dispute an order, you have to put a dispute for each individual item in your order; it will not let you dispute the entire order and this is extremely time consuming when you have a very large order. There are boxes to let you check them individually or as an entire order but there’s no button that lets you do the entire order. And it’s the same when you receive your item; even if you get the whole shipment in one envelope. If these things get fixed I’ll probably will give it 5 stars.
Very great app!
I was a little skeptical about Aliexpress before i started buying, but let me tell you, Aliexpress is definitely worth a try! Now most of the sellers on Aliexpress are from China or out of country, so i would not go to them if you need your package in a speedy fast hurry, but if your just a heavy shopper like me and forget you buy things when you buy them (lol) packages are always a surprise! on most orders, the estimated shipping say around 89 days, but so far i have place 14 orders in the past week or 2, and three of them have come in way before estimated delivery. I really like their cart feature, where you can buy one item at a time, or select only the items you want to buy in that purchase. i find it very convenient because on most apps you have to place orders altogether, but with Aliexpress you can pick and choose which items you want to buy. They have feeds where you can check out other people’s reviews about other products, based on the thinks you’ve liked, wishlisted, added to your cart, or searched up which, to me, is a very nice concept. Overall the app is great and i definitely recommend to most <3
There are a lot of sales and the discount coupons are very confusing. I collect a lot of points but don’t use them too much. You never know if you have the one for the store you want. I usually just don’t buy things because of that.
The coupon plus a 0.01 sales items appear to start at 2 AM here. Needless to say I never get any of them. I guess they aren’t meant for the customers on the east coast or mid western states of the US. It’s the middle of the night here.
There is also a problem with items advertising one thing and when you get to the page it’s three or 4 times more expensive for that item. You get a much smaller , scaled down item for the advertised price. Also they will call it cashmere and then when you get to the site and check the specs it says polyester. So I don’t buy that either. That’s illegal in the US. It’s called bait and switch. I’ll go find it elsewhere. It may cost a little bit more but I know for sure what I’m getting.
When I find a good place that has quality items for a good price I tend to stick with that store. They may cost a few dollars more but I know they are a reputable store and I won’t get junk, it will be something I can use or give as a gift.
I have bought some very nice things on the app
By Night Goth
I am giving this app and company only 2 stars because AliExpress services does not help you with any of the disputes that you may have with sellers, and it takes the sellers forever just to get back to you if they even care about getting back to you.
AliExpress company does have a lot of products for sale but when it comes time to purchase a item and the sellers take your money with no problem but, when it comes to the refund of it back to you when you don’t receive the item it can become very problematic to the point that you may have no choice but to call the authorities in the country in which you are having the problem, the biggest thing that AliExpress needs to fix in my opinion is the way and speed the cancellation of an item works and being able to remove or delete the items from your “ to be paid “ list my opinion is that AliExpress needs to become a lot faster when it comes to helping people with disputes and forcing the sellers to refund money faster, along with updating the ability to remove items from the - to be paid for - list if you no longer desire it, but the biggest thing I would like to be able to see changed is the ability to see all of my past purchases on a separate list so if I want to buy it again then I can find it easier
I used to shop on AliExpress a lot but I switched to other apps because:
1. Sellers increased their prices & charge very high prices for shipping which makes it worthless ordering. Sellers try to make profit from shipping money. Recently I see most items are about the same price or even higher than prices in the US, so shopping on AliExpress & waiting so long to receive the product doesn’t make sense.
2. Most sellers on AliExpress are Not honest. The pictures you see are Totally different than what you receive. They put nice pictures & send you something cheap & even different & most of the time you cannot dispute it and get refund. There’s no return, even if it was, wouldn’t worth sending it back to China. So far I lost too much money ordering products & received some garbage not even close to the pictures I saw. AliExpress doesn’t prevent it because it makes money but it’s gonna lose customers. I now order on other apps I know I exactly get what I see in pictures based on descriptions.
3. I didn’t like when they added Tax on purchase but that would be ok if at least I got what I saw on pictures & descriptions not some Chines version of what they showed.
There are a few good sellers who send what they show but because Most sellers are cheaters, people don’t trust shopping here.
Terrible customer service
I ordered some merchandise in February and I guess I had forgot to put in the address number, which on my part was my fault, but they did not know until the package came to the US in March, so they returned it to the sender. Then since then the Corona Virus was starting to appear in the US, my seller couldn’t ship the package back to me for some time. I asked for updates every month, because I ordered some other things from China from other apps and they came in. I later asked for a refund in the beginning of June because I no longe wanted the merchandise and the seller kept telling me she will talk to the courier. Then she wouldn’t get back to me and when she did she told me I will get the refund when the merchandise is returned to them, but my tracking said it was returned to the sender back in April, so I asked her to clarify again. Every time I kept asking for her to update me she said she would check but i never got an answer. Now it is almost August, so this has been ongoing since the beginning of 2020. Then I tried to contact customer service but they don’t have any live people, only bots and they don’t even have a number that I can call for help. So I can’t even contact Ali express but only the seller who is not satisfying my customer service in any way. This was the first time I ordered on Ali express and definitely the last time.