Five stars for the developer, 1 star for limitations
By La Familia Vélez Gutíerrez
I’ve enjoyed Fing for quite sometime, I own two of them. One for the office and one for the home. Granular control over devices in real-time has been great for dealing teenagers and excessive internet use at home. In the office, it allows me to provide clients a level of access they need and that I feel comfortable providing. In this last update, I find the UI much more limited and far less useful. I get the feeling from reading about Apple’s security concerns for its services trumping the security interests of its users is forcing developers to cater to ensuring we (users) cannot peer behind the curtain and further, that we cannot interfere with those services by cutting off the data feed. If possible, fing, please look to the previous iteration of the app and either build some of those functions into the web app or place them back in the iOS app.
By What fkn Ever
Well seems like fing is doing what he’s supposed to,I think, not sure... I contact tech support and all I seem to get back is an auto response saying I’ve opened a ticket then 2 days later I’ll get another auto response saying “How did we do” word to the wise, If the cable co comes to service your home or business REMOVE FING AND DONT MENTION IT” they came out to my place and I told them the problems I’ve been having and he was very curious on how I knew all this information. I asked if he knew about Fing Box, 3 different cable repair men said “ no, what’s that? I’ve never heard of it”! Well when they got upset due to me having a lot more information than him ( so I thought) they all on different days pull out their phones and I see the fing app on their phone! They couldn’t backpedal enough, throw out more lies and leave fast enough saying a supervisor would have to come out. Then they hooked a big box outside to my cable and fing went through all his colors, went off, turns back to white, which is a Reboot mode and it’s never been the same and fing support has not answered any thing I’ve asked sense. I WOULD LIKE TO GET AN EXCHANGE!!! But for now ..... nothing but auto response saying “ Hey, How did we do... would be nice to actually get a human response and a support phone number to contact a human being!!! Technology has passed humanity.. it’s sad ... Mark R.
Removed 2 stars because they introduced ads you can’t turn off
EDIT: after the latest update, I don’t see obtrusive ads in the device list, so resetting to 5 stars again.
I quite like Fingbox as a device, but I am removing two stars because the latest version puts ads the middle of this app. This app is the only way to use their hardware device that I already paid $75 for, so the fact that there are ads for random VPN services smack dab in the middle of the device list when you scroll through the app really annoys me. And they’re not even giving you the option to disable ads for like a one-time $1 purchase (which would still annoy me), they’re just there permanently. Quite distracting too since the Fingbox app has a very minimalistic design and color scheme, and the ads I’ve seen are all garish reds on black backgrounds.
Very well maintained and clean user interface...thank you!
Adding a user avatar would be nice. Looks like a space is there but unusable (or I may be just old and thick headed!). Very minor, no worries. One thing that bugs me is number of devices. I have ten devices at most, yet I have to put in as 256 or all my devices don't show. What is better, use unspecified or use 256? If anyone can help this old guy out I'd appreciate it very much. Cheers!
Latest version FIXED almost immediately!
WOW! Great customer support by FING engineers by fixing the immediate crashing with previous upgrade. I couldn't ask for better response time and daily email updates from their customer support staff. Back to 5 STARS! Thanks so much everyone.
FING WAS GREAT- until IOS11
I paid for this due to actual security concerns within the confines of my home. I live with someone I do not feel is a person living on just one side of the law. I cannot leave yet but feel as if there’s someone or some entity that he must have tethered to our WiFi. I know this by running other checks and finding things that make no sense. The FING app was helping me keep track of what was connecting and what it was. As well as when etc. It was helping my peace of mind a little. Now .. I can’t see squat. By reading a previous review .. I see that this is not the developers fault but the company that produces my phone. So I give it 4 stars when it was allowed to do its job. Sometimes our security issues aren’t always strangers. This app was helping me keep track of the bad guy that lives here. I’m not tech smart with IP security and such. I wish I were. But this had helped a bit.
Would not like to live without
Yes, it loses icons where you've defined them sometimes.. But this app saves time.. Plenty of time. Also has functionality to test some ports.. Cannot recommend it stronger.
There’s also the support! Post iOS 11 (when Apple masked MAC addresses, I realised that one of my old devices (an iPAD) couldn’t update beyond iOS 9 - anyhow, long story short is, on one of the Fing upgrades the iPAD was crashing whenever I ran Fing!!
This apparently was not a problem common to all iOS 9 users. Marco at Fing support stuck with it until they found out what the problem was and fixed it. This is over about 6 weeks. I’m truly grateful.
This app used to be great.
I loved this app. But it has become completely unusable. Not because of function, but because of garbage privacy policies. They now require you to enable location services to use the app. They give you the same BS answer that every other company does for why they need you to enable it: “...to identify Wi-Fi name and address, distinguish between networks and display current network name.”
This is almost entirely a lie. The only one of those you can’t (exactly) get from the network itself without location services is address, and they don’t need to know that. They are forcing you to allow them to gather that data. The only reason for them to gather that is to sell the information. I don’t have anything to hide, but I have seen personally how data like this has been used to manipulate lives.
Hint developers, don’t pee in my ear and tell me it’s hot rain. At least take away the ads if you are going to make money off my information.
UPDATE: (** see “previous update” below”)
Developer contacted me regarding my review. I STILL want my old version back!
To add insult to injury - developer says they’re adding a paid ad-free version. WHAT?! But you’re still getting my data!!! My data is far more valuable to you than ads.
So... no ads for paid version, but you still get valuable data for free! What a racket!! I better be able to opt out of sharing my data if I have to pay for what was use to be a free app with no ads.
** PREVIOUS UPDATE
Latest update might of had some fixes but it also seems nice little annoying ads were added, too!?? So now - one star!!
I signed up so now Fing is capable of gaining and analyzing EVEN more of our personal network and device data and I STILL have to have ads in the app?? What now - I have to purchase the device to get rid of advertisements? My data is worth more!!
Boo!!! One star!!
This is Fing “limited”?? If this is what limited looks like to these guys then these developers ROCK!
For general network analysis, to be able to see REAL names of items on your network this is more than enough power for the general user. I can’t imagine what power it brings to the pro user.
I have other network tools, “Net Analyzer,” “LAN Scan” and all ‘em cripple even their already scaled down free version. Fing? It just works!
If you can stand back a little, you should get a perspective at what Fing offers overall,(free,purchased, or both)... here's how I research items purchased, be it Fing,book, or automobile..
First, the true intent of the developers, then measurable history, Quality in build (hardware)and performance (software),top reviews from those respected in the industry,
Add to that real-time use, coupled with genuine positive reviews... going to be hard to lose here..
Keep in mind the Fing Brothers 🤝(that's what I call 'em)
are definitely not your bait-and-switch kind of company..
I think they (any good company) would understand a few negative reviews might be caused by something out of their jurisdiction at that time..Some problems they can fix, some not at that moment. No need to fret. They'll get it fixed one way or another.. thing is they keep an eye on the prize, quality.. that's why I'm sticking with them.
Don't even think I'm getting paid for this.. I just have a love for machines designed and built with a lot of thought put into it.
Ad supported now :(
This used to be a 5 star app, now I have to bring it down to 3 specifically because they put in ad support in the latest version. From a business perspective I understand why they do it, but without also adding a paid version with no ad support it shows a real “we don’t care about the users”. No one likes ads and a lot of people will pay to get rid of them. Most people who use this tool are IT folks and adding in ads just cheapens the impression of the quality of the product. I love the tool and even have multiple Fingboxes so asking for a couple bucks a year for an ad free version is easy to get behind. Please please please make an ad free version otherwise a lot of people will start looking elsewhere.