Great mail app except for browser preference
In general I like this mail app a lot. I am happy to have my inbox sorted as it is on the desktop. I wish it was easier to attach documents from “Pages” and “Files” instead of only from the camera, recent attachments and drive. But my biggest complaint is this: When I go to open a link from an email and it asks if I want to use chrome or safari, I choose safari because that is my preference on my iPhone. I switch off the little “ask me every time” button. The very next time I go to open a link from an email, it could be the exact same link one second later, the browser preference window opens again, with the button switched on. It adds an unnecessary step every time I look at things from an email. Also, my saved safari things don’t all translate over to the safari that pops up within the app. I know you want me to use chrome because it is your product, but you offer a choice so it would be nice if that choice worked 😊
Stop asking me about my browser
I have used the gmail app for years. I recently changed some passwords and ended up choosing to switch to safari to save the suggested passwords in my keychain. Well the gmail app is positively having a fit that I don't use google chrome anymore and the petty rivalry is very unpleasant for a user. Every time I click a link in an email it asks me what browser to use - even though Safari is the only one I have!! The gmail app asks me every single time if I would like to please go download chrome from the app store in order to unsubscribe to an email. There is a setting that says "ask me every time" that I always switch OFF yet this keeps happening. Seems pretty useless to set a default browser AND say I don't want to be asked about it ... and then be asked about it every single time. I can only assume it reverts to "ON" when the app updates, which is like, once a week. About the same frequency that I unsubscribe to something, so it asks me every single time I click a link. Very disappointing. It is so unpleasant that I am considering deleting the gmail app and using the apple mail app to check my gmail account. I hope the developers see that their tactics don't foster loyalty and are a major turn off to users - you won't convince me to come back to chrome by harassing me about it, I'll just leave gmail too. Ridiculous.
Why the change?
I’m not loving or even liking a recent change they made. When I click a link in an email and it opens in Chrome or twitter or insta or wherever, and then I click the little arrow at the top left of the screen that says “return to Gmail” it previously would take me back to the email I had open, unless a long period of time had passed and then it might not do that. However, now it does one of two things, neither of which I like. It either goes back to the email but it is a blank screen and I have to click a left arrow button to get back to the email being open so I can read it, and figure out where I left off in the email. Other times, it goes back to Gmail as if I just opened it up after a long time and it checks for new mail. Then if I want to continue reading the email with aggregated news articles to to see what was next up, I have to remember which email it was and go hunt it down. Please, please, please...go back to the functionality around this you previously had where it would go back to the email you had/have open before you clicked a link, with the email still open and ready to continue reading (from the same spot) before I clicked away.
Severely limited functionality
I use my iPad for work, as I need to take high resolution videos and have quick access to apps. The Gmail app has such terribly limited usability in key areas. First, it is crazy that I cannot create bulleted or numbered lists. This seems like a key component to writing succinct emails and I am not sure why this is not included. Second, I cannot copy and paste tables from other Google apps and keep the formatting! We send programs to clients that we create in Google sheets, but we do not need to send the entire sheet at one time, only a part. You simply cannot do this without creating an entirely new sheet, and then sharing it with them, which is simply not functional. I would rather be able to copy and paste the section of the sheet that is necessary to use. Lastly, the emails I send from my iPad do not have the same formatting as the desktop site. Again, I am at a loss as to why this is the case. We have a specific signature that we need to use in order to send protected information, and I have to set this signature up again instead of it carrying over from my desktop accessibility.
The only good thing about this app is that I can access my email from it. However, it severely limits my ability to send useful emails and this kills my productivity during work hours with my iPad.
Warning about adding emails to your gmail
You will run out of memory faster because the other accounts you can add will add to your memory with ALL google products. I was enticed to add my yahoo account to a gmail address last year. What happened is that I’ve had gmail since 2005 and love it. I lost my free “legacy” added memory because I had to upgrade or I’d lose my emails.I spent hours going through my messages and deleting them because I received warnings if I didn’t upgrade soon, messages would disappear and if I did upgrade I’d lose my free space. I upgraded and I have my memory back on Apple products but for about a month or two on my Windows 10 laptop that I use for business, it was still showing that warning. Eventually it synced. So before you put all your emails in your gmail feed, check out if the “new gmail”will eat your memory and force an upgrade $$$$ before memory runs out and it’s pay to play. I’ve been a huge fan but I didn’t understand the takeaway of legacy memory. It was supposed to be lifetime but if I added on, it was gone and that’s what happened to “do no harm”
New Update Hurts My Eyes
By Mrs. Jxson
I have migraine and vision issues. The new, jarring, super white look makes my eyes hurt, especially when I have a migraine. With no color separation or clear boundary demarcation, it strains my eyes, if I have to spend any real time checking my email. I no longer use a desktop or laptop computer, so I depend on using the app. The new changes make it almost impossible for me to use, though, because it literally hurts my eyes and causes my vision to blur.
Additionally, the placement of the option to change accounts in the previous version made sense. Where it is placed in the new version is not intuitive or user friendly. It now takes extra steps to pull up a separate screen in order to switch between accounts. This means I have to spend additional time on the stark white, visually unappealing app, which literally causes me pain, if I want to check my mail.
This is a HORRIBLE update, that does not give any consideration for those with eye strain or vision problems. I won’t even go into the serious need to add options for color coding, for people who rely on visual cues to stay organized. Or the fact that nearly every other email app had a dark mode, at the very least. Please, please, PLEASE fix this!
I’ve used gmail and it’s app for yrs. However with these resent new updates it’s been frustrating. For yrs I’ve always had it linked to my yahoo email and it was super convenient and easy for me to navigate through the different emails. But with this new update it’s like it’s syncing all of my email accounts together. So now my yahoo email is now synced with gmail, and my yahoo email is my priority account... I can’t tell my emails apart from one another because now it’s all under 1 email account which is the gmail account. There’s no option to separate the two (I’ve tried everything) I even deleted my yahoo account off gmail and placing it back on as a separate account and it still linked all the yahoo emails with my gmail account email. This is frustrating I can’t tell my emails apart because it’s like everything is under that one gmail account smh, it has to be another way..maybe something more simple an easy. Out of all the yrs I’ve had this app an linked emails this has NEVER happened before until now. This used to be my fav email app, there was never a problem in the past so why fix what wasn’t broken.
Pretty sad response time from Google
This is a pretty good app by Google. Currently there is a problem that I'm seeing with badge notifications not properly updating. I've tried to remove the app from my phone and reinstall it but that didn't solve the issue. Started with iOS11 so I'm guessing it is related. I would like an option to mark something as read from the notification screen instead of, or in addition to archiving. Maybe I'm alone in this but I don't really use the archive feature. Anyway, 3 stars until the badges issue is resolved. It lets you check your email so it does its job. Nothing flashy or special. Like most of Google's apps. It's functional which is good enough.
Dropping rating to 1 star and uninstalling in a week if Google, one of the biggest tech companies in the world, can't fix a notification bug. I mean come on. I'm guessing that at least 1 guys job at Google is to care about the app working. Even if it's just 1 guy he could have already fixed this in a day. Get it together. We give you all our private information willingly and you can't have a guy fix the red badge that a 13 year old kid that is learning to make apps for the first time can edit and change?
Notifications not working
By Keith Nerdin
I’m not sure if this is an iOS 11 issue or what, but notifications are no longer working properly. I’ve used (and loved) the gmail app for a long time, but recently it’s become a big enough pain I’m considering switching to a different app. I’m an “inbox zero” kind of guy. So when I go in and check all my emails and archive them and leave nothing in my inbox and close my app and it still shows a red badge on the gmail icon with 3 or so unread emails, it’s maddening. Sometimes I’ll pull my phone out 20 minutes later and it will still show unread emails, I’ll check, and it’ll still be zero. Ack!! Totally defeats the purpose of a badge icon with number indicators. It’s making me waste so much time, feel so inefficient, and making me question why I continue using what feels like a broken app. I close the app often, regularly keep the app and my iOS updated, and power off my phone frequently. And none of it seems to help.
I MISS “INBOX!!!”
I am so very frustrated as a long time “inbox” app user. I have been dreading the day that it actually went away, and now it has! After a Month of it being gone, and countless days and hours of trying other apps and researching how to get the same type of experience through the gmail app, or the iPhone mail app, or pretty much any other app... I can NOT seem get the right amount of notifications! I am flooded with garbage “promotions” constantly coming through my phone, and spent a week straight “unsubscribing” just to avoid this, but there are just too many to keep up. Or I change the settings and am missing emails that I want to be notified for, but also are not extremely important. I do not want to have to go in to my email and mark every single person or place as important, that’s just inconvenient and very time consuming. There needs to be more flexibility with the notification settings. If I want to receive “Primary” & “Updates” I should be able to check off those 2 categories, not just All Mail, Primary only, or None. Somethings got to give. I want Inbox back! :( So frustrated.