Ad system is horrible and screws the viewer.
Watching agents of shield. There’s a commercial break before the last 2 minutes of the show, so you have to watch about 5 minutes of ads just to see the last 2 minutes of the show. When the ads ended, I missed the first few seconds and went to rewind. It ended up sending me back to the beginning of the commercial break. Usually it recognizes you already watched that one and skips you over it, but not this time. It made me watch the ads again for 5 minutes. Then when they were over it sent me halfway into the last 2 minutes, so I had to rewind again. But this time it sent me farther back for no reason. Sent me back 2 commercial breaks. So I had to watch another 5 minutes of ads. No we’re at 15 minutes of ads just to see 2 minutes of the show. But wait, there’s more! Since it sent me back 2 commercial breaks, once I finished the third set of commercials I fast forwarded to the end, hoping to get by the last commercial break since I’ve watched that one TWICE ALREADY, but nope. Made me watch it a third time. Another 5 minutes. So I spent 20 minutes of my life just to watch TWO MINUTES of your show. Never again. I’m done watching agents of shield on your app, I’ll just wait for it to get to Netflix where I don’t have to deal with this.
What heck is this app
Whyyyyyy????? I ask whyyyyyy????? I am so angry 😡. I just got this app today and I already don’t like it. Why you might be wondering welll it’s because when I tried to watch a show on this horrible app it doesn’t even give me the previous Season’s to watch like ughhhhhh. For example I am on season 12 of greys anatomy and when I tried to watch that season it only showed season 17 of greys anatomy. Like I don’t understand why the creators are doing this just put the frickin seasons okay like pleasssseeeee. Anyways the reason that I am writing this review is to tell the creators to fix this problem cause lord knows that someone in this world is dealing with the same problem that I am having, honestly all I wanted to do was watch season 12 of greys anatomy. Anyways creators I hope you take my review under consideration and really try to understand were I’m coming from. I also do believe that this app would be a lot better if you fixed that problem. But I mean besides this problem it is a nice 👍🏽 app anyways the shows are for free, I mean who doesn’t like free stuff right?? I am begging the creators to fix this problem so that we as the viewers can enjoy this app.
Editing now that it works for me
Okay, so previously I wrote a low-rating review because the app was giving me an "Oops..." error message whenever I tried to play anything. I don't know what happened - maybe there was an update or maybe episodes just had to be a certain number of weeks old for me to play them - but it works now and I have no problem with it. Except that the "Oops..." message was nondescript and confusing. It would be nice if the message would either indicate what was wrong (connection error, login error etc.) or direct the user to contact support. As it was, I was left frustrated and unsure of what to do. (I've had bad experiences with various support teams [not ABC] over the years and so my first thought is not to contact them unless it's directly suggested to me.) But for now, it seems to work great and I have no significant complaints. [EDIT] Eeeeexcept that it just randomly crashed in mid-video. I can deal with it, but the developers might want to be aware of the issue.
Why does the app close out the show you’re watching when casting from iPad?? If you open the iPad after it’s went to sleep while casting and you want to pause the show you’re watching it isn’t there to control any longer, it’s under continue watching. The app is still connected to chromecast though because the icon is still lit and still playing on my tv. If I want to pause I can’t the controls and current playing show is gone. It’s just the home screen. You have no other option than to hit the show again under continue watching and try to figure out where you were because it starts over from the beginning. I don’t have this issue with other apps. Also there’s way too many ads. It will play more than 3 minutes of ads then the show will resume for maybe 10 seconds and then play another 3+ minutes. I timed it and I had 15 minutes of commercials and only 6 minutes of the tv show I was watching in the first 21 minutes. I was watching shark tank and the program should’ve been 43 minutes and it nearly an hour and a half. So ridiculous.
Horrible user experience
By App addicted2
I am honestly shocked that Apple let this app through. When attempting to watch a show, the app shows advertisements (which is fine), but when those ads are finished and your screen goes into sleep mode the app goes into background mode. When you unlock your device and double tap the home button and switch back to it, it rewinds what you were watching by 5 minutes. If you try to fast forward to get back to where you were it makes you watch the same ads over again and rewinds you back ANOTHER 5 minutes and goes through the 6 back to back ads ALL OVER AGAIN. At one point I watched 18 ads back to back (no that is not a typo, it was EIGHTEEN ads, one right after the other)! Additionally, when casting to Apple TV or chrome cast it continuously shows a translucent bar at the bottom of the tv screen that permanently says “your video will resume after 00:30” and never goes away and never changes. As an iOS developer myself, I don’t see why the developer didn’t thoroughly test this app more than they did.
Update: Deleted app
More Providers, More Affiliates
By Joe Sylvia
I think this is an awesome app, however, I do not understand why you cannot stream more affiliates of your network, or even allow all TV providers to allow people to stream ABC online at no additional cost!! When I want to watch something live on your network away from my home WiFi, I have to pay more money on ANOTHER streaming service to watch. For instance, if I want to watch Dancing with the Stars LIVE online away from home, I have to pay more money for ANOTHER online streaming service! It would literally save more money for the TV customers if you could reach agreements with Hearst Television (besides the one that you have now regarding DirecTV customers) and all of the other owners of your other affiliates, besides the eight that you already own. I think it will help your app and website improve if you do so. Other than that, I think this app is awesome!!
Ditto all the bad reviews
The ABC app just stopped working on my iPhone 8! I’ve had it for years and now I haven’t been able to open it in weeks. Why???? I have a Directv account and should be able to use it. I’m super frustrated. Only giving it 1 star because I want to submit a complaint. The app tries to open for a couple seconds and then immediately shuts down. I have the latest version on my phone. Please fix this pronto.
I ditto all the bad reviews listed. I too just checked back to see if ABC went back to their original terms, but discovered even more bad reviews. I feel that ABC doesn't care if people use this app. I am a Directv subscriber and used the app to catch up on shows I missed a portion of because local news interrupted a show because of televising weather conditions. It was nice to know I didn't have to miss out. Well now, I'm missing out. Oh well. I'm trying to watch more shows on channels other than ABC. Hard for me to support ABC at all at this point. I had to give it 1 star just to submit the review, but I don't think you deserve any stars. 0 stars.
ABC Live TV and episodes not compatible with iPad "older version"
I have used ABC tv app since its inception from my mini iPad, so imagine my disappointment when I received the error message that my device was no longer compatible. Shame! Although my iPad is fully functioning the ABC app will NOT run unless I have the #10 iOS update. Do I really need to trash an expensive iPad device that is not broken, and buy a new iPad that has the ability to update to iOS 10?? Ripoff! Not everyone trashes their older working model iPhones or iPads, especially if they are still fully functional. In fact, some consumers prefer to protect the environment and not add to the abundance of tech waste by continuing to use older models of iOS devices. Perhaps, an "older" downloadable version of the ABC app would be of great benefit to all VIEWERS, and increase ABC viewership. A win/win for ABC network and app viewers. Btw, tried using the ABC Local CHANNEL APP as an alternative and that did not work as well, kept getting "Error 8"message. WTHeck! Surely, ABC has experienced technology team that can fix this issue.
By you are dissing me
I enjoy ABC. I love General Hospital. It is by far my favorite tv show. I watch it everyday and also record it and watch it again. However, what I really do not appreciate is every time there is news of any kind, they preempt my favorite show, General Hospital. It is at the worse afternoon time for this to happen. The North Carolina Governor held a Covid-19 update almost everyday for a year, and it was always on at 2:00. I was sorry people were sick, but I live in South Carolina, not North Carolina. Also, I feel an update lasting 45 minutes everyday was and is just not necessary. Thank you for your consideration of this matter.
WORST TV app!!!
Sooooo frustrating... 90% of the time the rewind doesn’t work... I’ve just had to open and close an episode of the bachelorette a dozen times and it still wouldn’t work so NOW... every time I miss something and need to rewind... I have to go out of that episode... into another episode... watch a minute or so of that... then go back into the episode I want to watch and finally it will rewind... have to do that every single flippin’ time!!! RIDICULOUS! On top of that.... every time I do that... I get to watch another 5 minutes of ADs!!! FUN times... so yeah, this episode should take 10 hours, I guess!!!???!!! AND... this has been happening for the couple of weeks while I’m trying to catch up on the show.
Hey... ABC... go take some tips from CBS app... there’s is a ZILLION times better! I used to watch almost only ALL ABC shows. Now.... because of the apps... watching way more CBS shows. Figure it out, get it right, AND... I’ll consider coming back!