Savings Catcher- it works!!!
By the good RN
I have been using savings catcher for a year now, been working to catch Walmart NOT giving me deals that I know other stores offer. Nope! Walmart ALWAYS give me those deals, they never ever miss! One time I thought they did but I found out I was wrong. The other store had gone up on their price and it was I that was not aware... If you shop at Walmart you’d better download the Walmart app, use savings catcher, and stop playing around! I’ve already saved $65 so far without even trying, just buying my same ordinary groceries that I normally buy, not doing ANYTHING different. I don’t have time for coupons and price checking and stuff. Wayyy too busy for that! So, after I check out I get into my car, open the app real quick, scan my receipt real quick, then go home. Two days later I check the app and see the savings building up. Just that easy! Once I get to $100 I’ll redeem it for something. And it’s fun, the kids love watching it build up, too!.. You all better get this little extra money, we all deserve a break so why not? 😉
Gonna stick with Target
As soon as I get my 2 items that I have coming that won’t come on time I will be deleting the app and never going to Walmart or using this service again. So canceled the items I had in order and went to the target app and bought them there. Within 2 hours they get shipped and didn’t pay anything extra shipping.
So just checked on the status of an order that told me it was shipped and I was told I would get it 4/27 end of day and now fedex is telling me 5/2 end of day. It’s just sitting at fedex. I understand all the craziness that’s going on right now but don’t tell me I’m going to get something a date and then it’s 5 days later. Will be canceling all the orders that haven’t shipped today and placing them with target.
Came to this app cause some of the stuff I wanted to get off Target you had to pay so much to get it but I have placed a few orders and still waiting for stuff to ship and I have about 3 days before I have to get it. Was going to cancel my orders but you get apps like this where you can’t do it all in the app it makes you go elsewhere to get some stuff done. Let me cancel an order in the app not have to go to the website and sign in and do it there. The link in the emails to track an order you would think would take you to the app but no it takes you to the website and again you have to sign in. I don’t always have my passwords next to me and don’t use the same one for every account I have. Just like the company the app is below par.
App is great but needs some improvements
I think the app is great, but as with all things, there’s always room for improvement. It would be really nice if you could look at the grocery pickup substitutions and opt out of whichever ones you don’t like before you even get to the store. Since I can’t do that beforehand, it forces you to talk face-to-face to the worker to identify what you don’t want, then they have to spend their time on their scanner and in your trunk digging through your groceries to try to find what you don’t want. It wastes everyone’s time, plus this is just further exposure during an activity that’s supposed to be darn near contactless. This applies to the site as well, both of these things could be better. Also, sometimes when I search for something, it’ll bring up only certain options but when I select one and then look at “similar items,” it’ll show me more options of what I actually want. For example, if I look for “Kiwi protector spray” to find Kiwi protector spray for a tent, the single thing that comes up is Kiwi Camp Dry Performance Fabric Protector Spray (which is not exactly what I want). But then when I select it and look in “similar items,” the thing I actually want (Kiwi Camp Dry Heavy Duty Water Repellant) suddenly shows up... maybe my keywords aren’t the best, but I feel like it’s not too far off base, especially if I put Kiwi and spray.
Don’t fall for “2 day shipping” or savings catcher
Loved this app and Walmart. But a couple of the main things I liked have actually changed for the worse.
First is the savings catcher. I’ve been using it for years. Matches the sale prices at other stores and puts them on a digital Walmart card for you. You used to be able to scan your receipt. But now they will only do it if you used Walmart pay and paid through the app. And Walmart pay has its own issues. First it’s slow and customers behind me in line tend to think I’m just playing on my phone. Even some of the cashiers don’t seem to understand. And sometimes I want cash back which doesn’t seem to be an option on Walmart pay.
Next is their 2 day shipping. Things used to show up in the promised 2 days. But the last two things I’ve ordered have taken 4 days on one and 2 weeks on another. They are only counting actual transit time. NOT processing time! It’s not 2 day until Fed Ex actually receives it from Walmart. And both my items were sold shipped by Walmart. And both said 2 day shipping. And both promised a delivery date in 2 days before I hit the pay button. Then magically the date changes to four days or beyond. Keep that in mind for gifts. If it’s gonna take a week or so that’s fine. Just be upfront about it.
By Crunchy Catholic Mama
I loved the app in its early days. I liked that I could look up what I needed and see exactly where it was, and I didn’t have to track down an employee who may or may not be familiar with the thing I was looking for. I also liked that I could check before I even went to the store to see if they carried something. That helped my avoid more than one wasted trip.
Now I find it increasingly inaccurate. The location of many things isn’t listed, and for those that are it’s wrong more often than not. Granted, my store has just undergone renovation, so I do understand that some things are in a different place than they were before and that it takes time to update that in the system. My biggest issue though is with the accuracy of the listings for what’s in the store and what’s not. I don’t trust it at all now. I can be standing in front of an item, looking at it on the shelf, and the app says it’s not available in store.
Not being able to list exactly where something is soon after a renovation is one thing. But I see no reason why they can’t accurately state what they’ve got in the store. This is a huge frustration, especially when everybody’s telling you not to go out unless necessary and to spend as little time out as possible.
THIS NEW APP IS CRAP!
I wouldn’t had, even, given it a one-star, if I had the choice!
The app, at least, the groceries part, does not allow changes to your shopping list ... when I try to check out, the check out throws out all the changes that was made, of groceries that I decided that I no longer want, and groceries that I have added, and attempts to charge for everything that was, previously, in the shopping cart, including the groceries that I no longer want! The newly added groceries doesn’t appear in the check out, at all! I tried several times ... same results! Customer service aren’t any help, either ... they have a non-chalant, and stupid, attitude. Not recognizing that it’s an inconvenience to you, the customer ... instead, they thank you for bringing it to their attention, and that they will submit your feedback! Feedback!?!? Who’s leaving feedback ... I was complaining! Because I NEED FOOD, NOW, why I’m trying to order! I don’t care about their stupid feedback, or survey ... and I wasn’t calling to do one! My recommendation is to go elsewhere!
P.S. Also, Walmart got greedy, and is honing in on the suffering, etc., of COVID-19 and wants to charge AN EXTRA $10, to deliver your groceries in 2 hours! I haven’t any more loyalty to Walmart, anymore! This is how they chose to treat their customers ... including the customers that were loyal shoppers BEFORE the Pandemic! PLEASE, SHARE, AND PASS THE WORD!
Three tries and still no charm
Place order... everything says “in stock”. Four days later at time of delivery get notice that half of the stuff I ordered is not in stock. Loose 4 days waiting patiently then another 4 days ordering from somewhere else. This happed on all three orders I have placed for home delivery and store pickup.
Only use this app if you have 8-10 days of time to waste. If you need something critically DON’T order it here. All three ordered also have been complete fiascos. First one for pickup i get home to find open boxes with items missing from the boxes. This was a “contactless” loading where they placed bags in my trunk and walk away with customer not able to or allowed to inspect. Get home and find open boxes with half the items removed from them. After 2 hours on the phone with rude people I finally got a decent manager who confirmed there were in fact plenty of those products in stock and that I had to return all the way back to the store and wait for another hour for them to bring out unopened boxes to my car as replacements.
On top of all that - this app is disjointed, runs poorly, crashes often and tells you all kinds of things are in stock that are not. And since it’s 2020 and online ordering and inventory control have Ben arround for about 25 years now - this is completely unacceptable. Therefore you get 1 Star Walmart!
I love Walmart... But
I absolutely love Walmart, I really do feel like they go beyond for their customers as a company especially in these hard times. I especially appreciate the drive-up grocery pick up and I SUPER appreciate when they added ebt as an optional payment method.
The only problem is when using the ebt card on the app I get so many error messages saying “sorry something went wrong, try later”. When the grocery section was on its own app (orange one) this was never a problem. It also seemed to be fixed a few weeks ago because that error message stopped popping up and payment would go through first try. But all of a sudden again it’s not working. Before it worked but after trying 10+ times. Unfortunately starting yesterday it has not worked at all for me. Tried so many times. Decided to go to store but it was extremely packed and I have 3 small children so decided not to go in. Was going to do frys but they have no open slots for tomorrow. Tried Walmart again and still not working.
Please fix! This momma really needs it. A suggestion is have the option to pay at the store with ebt card like before if having technical problems in app.
Walmart app needs A LOT of work
It is impossible to checkout once you’re ready because it asks you to reserve a time slot for pickup/delivery but then keeps telling you that something's wrong when you try to checkout and pay. Then when you can FINALLY checkout, it tells you to pick a different time because the one you originally chose is no longer available (yeah that’s how long it takes to checkout). Also every time you search something, even if you’ve cleared your search, the previous search product is still in the search bar. Very frustrating way to purchase groceries especially when you are in a rush. I also absolutely hate how you aren’t allowed to change anything in your order after I believe two hours from making the order, especially because sometimes it takes a while to remember what else you need. Lastly, the app should allow you to pick up your groceries at whatever time is convenient for you (like Target and most stores do) rather than giving a time frame and still having to wait to pickup your things because they aren’t ready when you arrive. I mean what’s the point of a time frame if the employees are just going to wait until you pull up to the store to actually start shopping for your order?
Checking out online is always an issue!
I’d gladly give this 5-stars and I’ll gladly come back and do so once this issue is resolved. Like many others are mentioning, at check out for Walmart grocery I keep getting the ‘something went wrong’ error message. I spend a lot of time manually searching every grocery item I need for my household, and I do appreciate that your app recognizes many as favorites- that feature makes things much smoother! This checking out issue however is beyond frustrating. It’s been going on for months. I updated the app and it worked no problem about a month ago. I just updated again tonight when I was running into the issue at checkout again. Updated, rebooted the phone and signed back into the app. I had to re-reserve my pick up time. I’m still getting this message! Other than that, I do love the convenience, your prices on grocery items are fair and most of your employees who bring the items and load them to your vehicle have been super friendly. I have a high risk family member so this service is beneficial to us, so it makes the checking out process even more stressful than it needs to be! Please fix this, I’ll come back and give it 5 stars!