By U motherz
Great app to watch almost anything that u cant on Netflix. But I see constantly a specific anime, and the first season is dubbed, but the second season isn’t, that to me is the only issue, I don’t like switching languages every season so if u can release it in both ways that’d be great😃specifically Sword Art Online Alicization: War of Underworlds. Another issue are the ads, I think adding 4 would be fine if u made each add stop only one ad. There’s are usually 4 ad stops in an episode and when they hit it takes 30 seconds to load that ad and then play a 30+ second ad, and then another 30+ seconds to load a second one and a third. I think they load wayyyy too slowly and the ads back to back are too many. If there are 4 ad pauses please make it just one ad long and please load faster because in total if there are 4 ad blocks u spend abt 10 minutes watching ads because each pause loads 3 back to back ads. I wouldn’t mind 4 ads total but I also wouldn’t mind if ur going to keep the same amount of ads, that u just make them load faster instead of have me wait at a black screen for 30 seconds for an ad to show up and then repeat that for another two times. It’s a bit time consuming and sometimes I forget what happened before the ads even began to roll in and forget wat im watching. All in all, shorter faster ad breaks, and release seasons in both languages or just add that language setting in, not for subtitles but for the audio aswell, u know, dubbed.
Subtitles on phone but not tv??
By golf nine
So I updated to the new update, 4.0, and I love the new look. I’m a premium member so I was able to watch everything with no problems. I’m in love with tower of god. I’ve watched over the past month and half since it’s been out ( covid attacked one piece, black clover, and boruto) and cant get enough. A little rushed but I have faith from what I’ve seen. My issue is that I’ve been watching tower of god through airplay and, as of the new update to 4.0, was wondering where the subtitles went on my tv. I messed around with the settings but couldn’t figure out why this was happening and couldn’t figure it out. I tried showing my dad My Hero Academia off the app yesterday and figured out where the subtitles went... they appeared on my phone in small text. I love your service and think it’s great but if this problem we’re to be solved It would be incredible. Everything else is solid, keep doing what you do🎉🎉🎉
Update: July 6: now none of my stuff works now. Do not cancel your premium rn. You will not get it back. I have been paying 7.99 since the start of July with no actual benefits. This is disgusting!!! Fix this Crunchyroll and then I’ll change my rating.
Update: July 8: problem solved checked my email and paid at the website. Closed the Crunchyroll app then signed in. God of High Schools 🔥. Nothing more to say
Some pros and cons
So I’m going to start with the cons first of an uncontrollable amount of ads when I’m watching anime and I get one or two or even three ads I’m ok with but when I’m watching a 20 to 30 minute episode I’m getting over 10 ads per episode then it’s getting pretty annoying because it’s extremely hard to finish an episode for example I watch a 30 minute episode and I’m getting as many ads as I get it turns from a 30 minute episode to over an hour episode because of how many ads this is a problem you need to fix but what’s good about your app is it has a lot of different choices of anime and a lot of different genres to choose from I enjoy the app a lot but you need to cut the add limit dim from over ten to 3 and under and a lot of your app users would be a lot more satisfied and there would be nothing more to complain about so please fix this bug we would all appreciate it and we would use the app a lot more then trying to dig around the App Store and google play store and even the internet to try and watch our episode because we are so worried about getting as many ads as we are getting so please fix this app and listen to our complaints it would make using your app a lot easier thank you for your time and keep up your good work and good luck for the future.
By That One Popular Review Guy
Let me start off by saying, I LOVE anime, iv seen Crunchyroll sponsoring many different you tubers, iv seen ads all the time of it and iv always watched anime on it, but the one thing I’m tired of is the fact that their is so many ads, I get that you probably can’t get rid of them because of how many people have premium but can you atleast shorten the amount? I’m watching episodes of anime’s and I’m getting 3 ads at the beginning another 2 like 7 minutes in ect. It’s making it hard to even watch the anime, I would give 5 stars but the ads is the only thing stopping me, I know you have them to make money, which then drives people to buy premium and then you get money from that so you can support this app with a constant stream of anime, however can you atleast space them out? Like 1-2 at the beginning another 1-2 at the end? That way we can enjoy the anime and you get to show the ads, more ads raises your revenue however when you have millions of people and a large selection of anime ON top of premium, I think you can get rid of a few, I hope you take this into consideration. I really want to give this app 5 stars but I can’t. I know I won’t get a response and if I do it will probably be something along the lines of you read my review. I’m just saying what’s on my mind and everyone else’s, the amount of ads is horrible. If you do read this, thank you for your time.
Fix your bugs and way too many ads
Listen, I get it you need ads in order to make money you don’t need to put ads at the beginning after the intro and middle and end scene cause that’s just crazy because it’s like three ads for every commercial break and also just a little nitpick with the ads don’t show us the second or next season of the anime we are watching with the next ad because now with re zero an exclusive to crunchy roll i knew that rem would try to hit Subaru didnt know why but i knew and that could potentially spoil some for other anime’s and i have been having this glitch where I’m watching a show go to the Home Screen i come back it gives me an ad even though i was at the Home Screen for five seconds because of an accident ok not that big a deal but then it loads and loads and loads but it’s not having any progress the app just breaks down like my digestive system after having Taco Bell with extra slices sauce on everything it gets annoying because now i can’t watch anything and uhhh quick tip don’t make the ad free one $8 that’s a lil much but i get it because competition also does that please fix this issue and i might get premium it’s worth it too it’s just all the bugs don’t just go poof because you paid 8 dollars you know so thanks for coming to my tedtalk but for now it’s 4 stars just please for the love of god fix these issues
Great App But...
I’ve been using Crunchyroll for some time and enjoy the app very much. It has a great variety (though some of my favorite anime’s are left out) and the ads are fairly controlled. One piece of criticism I’d like to point out is the fact that you have an ad right after the anime opening, which is both annoying and repetitive. The ads themselves aren’t bad and fit my liking to some extent, but consider having more variety to your ads, some of the ads in certain anime are repeated multiple times and gets boring to watch. Not to mention that there are a TON of glitches. I don’t know if it’s on my end or just the app, but sometimes the anime will time out and then go out of the anime, going to the homepage, search are, library, etc. Once I try to get back on the anime to continue watching, the subtitles are gone and I have to struggle with it for about 15 minutes before the subtitles go back on, often they don’t and I have to quit watching for the day. But it’s an occasional problem that I can deal with, I thought I might say it for the fact that it might make a bad first impression on a new watcher, thinking that the app is faulty (which it is most certainly not). Again, it may be on my end. All in all, this is a great app and I would suggest it to any of my friends to watch!
Good program but has account issues
First the good. Crunchyroll has wide array of shows to watch and is fairly easy to navigate. I especially like their updated shows section.
The con and its a big one. Crunchyroll does not offer a 2-factor authentication for their accounts. On top of that they do not have a customer service number to call when you have account issues. My self and multiple others (check their own forums) have had their accounts hacked and simply changing your password does not help. I will say their fraud detection did help by sending me a email noting suspicious activity. However after taking recommended steps the very next day I got an email saying the email associated with my account has changed. So I will not be renewing a subscription and canceling my account once this subscription ends. Luckily my subscription is through iTunes because you can’t cancel your account with an active subscription so if you have a credit card on file with Crunchyroll and someone hacks your account your only real option is to cancel your card. So if they fix this issue I will consider starting a new account but until then I will not use this anymore. I truly hope someone from Crunchyroll takes note of this concern because it seems to have gone ignored for far to long.
Recommendation: if you do decide to use Crunchyroll I highly recommend you get your subscription through Apple. At least that way your information will be more secured.
Amazing streaming service! Love it.
By Moya elle
I really love this service! I haven’t been watching anime for too long but this has honestly helped me start off. There’s so many anime’s that you would probably not be able to watch on other streaming services. I’m happy also that my favorite dubs are on Crunchyroll too, though personally I do suggest maybe add Naruto dub since it’s one of many people’s favorite dub. I do prefer sub in most anime’s though. But for anyone hesitating to get this app, don’t!! I can’t say enough of how cool it it to be able to have all of my favorite anime’s right in front of me, and the ones I’m planning on watching, especially because you don’t have to pay any money if you don’t want to. This is good for young people like me who is a kid to be able to watch without having to spend all of my allowance XD or people that don’t have much money in general. You just have a few adds that are honestly entertaining compared to most places because most base on anime so there fun and Crunchyroll doesn’t have many adds at all compared to a ton of apps which lets me watch and enjoy an anime without being interrupted 24/7. There’s many more reasons why you should get Crunchyroll but I can’t list them all XD just know that it’s an amazing fun place to watch anime!!!!!! :)
Amazing app and quality overall but problem with the premium options
By prinncess unicorn
I think that Crunchyroll is and amazing app with efficient streaming options. The amount of content they have is amazing and the new format is excellent. I have so many positive things to say about this app, but I do have a slight issue that just makes no sense. The new premium options is kinda stupid if you ask me. There is 3 new different levels of premium if I remember correctly and each level unlocks new stuff and costs more money. I understand that they are trying to make more profits but this is kinda stupid and makes me mad. If I wanted to do a certain thing and was prepared to pay for the premium and went to do it and it turns out that there are 3 different levels for unlocking different things? Like I would be furious, i know it’s for profit but like you had it going pretty well with the first premium system and the online shop, but then you add 3 levels of premium? I think that your also making it hard for people who already had premium beforehand, they have to adjust to a whole new system and decide what to do. I just think it’s stupid and extra and serves no purpose. You can fight me on this but I’m not budging.
Review after 7 years
Let me start by saying I still love Crunchyroll BUT I think with the surge of streaming services I believe Crunchyroll has some catching up to do. Not so much in the content department but in the app and heck even the website but I’ll stick to reviewing the app. I’ve been premium for more than 3 years and yes the no ads is nice but how about creating profiles like Netflix or Disney? My wife and I have to a lot in our queue and sometimes we watch the same shows so changing the episode between sittings is weird. Another thing is how about implementing skip intro and continue to next episode? Don’t get me wrong I love anime intros but when I’m heavily into a show it’s nice to just get back to the story. I feel besides dark mode there hasn’t been much added to the app UI to make it great. The content is amazing and I love that it’s available so promptly. I’m only rating 3 stars due to the fact that it hasn’t been keeping up with other services and sometimes song subtitles interfere with character subtitles making it difficult to read (the song and dialogue literally are swapping up and down so I can’t even see a pattern, maybe use a different color for the song subs). Again it’s 3 stars for the app not Crunchyroll as a whole cause they’re obviously 5 stars but I can’t let my bias stop me from acknowledging the lack of implementation that most streaming services already have.