11 years of experience
By SYPHIN F14
I’ve been using Skype for more than 11 years now, through its ups and downs. Just finally installed the most recent version on my iPhone X, so haven’t used it for a few months now. This version is more stable, and higher quality than I’ve seen from Skype for a while. When we first started using it, talking back and forth between Japan and the United States in 2008, it was the only game in town and it was great to have!
Over the years though, especially shortly after Microsoft took it over, it got really glitchy and frustrating to use. Now, using it for a half hour video call to Russia, I have basically no problems with it. Sound quality, video quality, ease-of-use, all basically very good.
My one issue, and the reason I only give it four stars instead of five, is that the screen sharing isn’t working as expected. Looks like the functionality should be there, but simply hitting the share screen button took me to a dialog box which asked about which app I would like to record. Record? I tried that, but all I did was, well, record. Looks like maybe there’s just some sort of disconnect, perhaps easy to fix, in the software.
Overall, very nice to see that Skype is once again a viable option!
used to be good but...
i’ve used skype on and off for a few years. i think of skype as “that video call app” because originally it was just to call people as either a video call, audio call, and “chat”(because nobody really uses it) app. i feel like with all these new updates skype is using up valuable space both on said persons phone which instead they could be using on improving the quality of the apps features. not making new features and icons and lists and tips that nobody is going to use.
second, regarding (video)calls, whenever i call someone skype has a tendency to randomly turn off and the screen goes completely black. this only happens when i use skype. i would like this to be fixed because it’s really bothersome and pisses me off all the time. on that note whenever i (video)call someone i always(and i mean ALWAYS)have to turn on the video or sometimes both the video and speaker even though it’s a video call and should automatically do that because it’s a video call.
anyways i think originally this was a great app because it was so simple and easy to use, but now there is so much going on the real point isn’t there anymore and is constantly being altered. please fix the glitches i addresses in this and thanks.
Focus on Call Quality PLEASE
By Luna Lunita Lunera
This is why we use the app — to make video calls or phone calls to loved ones. Connections are inconsistent, depending upon where one or both parties are situated in their respective locations. With cellular coverage and WiFi (most times, combined) this shouldn’t even be an issue. There should never be dropped calls nor lagging connections.
I don’t want to constantly scroll through screens; asking for money, taking 10 random pictures of the app screen nor use emoticons while I’m talking with my loved one. Please remove those options or at the very least, make it difficult/impossible to do so while simply talking to the other person. Not everyone wants to use video or speakerphone all the time; some of us prefer the old fashioned way of talking to someone on the phone. It’s inconvenient to have to stop mid-conversation all the time to see what my ear is up to, seeing what random page I’m scrolling through unintentionally.
These are things we care about; connecting with those we love. Focus on those things; the quality of this particular aspect - the central aspect - of your service. Cool that other things are offered but please make those secondary things inactive while we’re on a call.
Not bad, but...
Definitely an overall good calling app. I’ve used things like FaceTime and Snapchat to make video calls before, but they just don’t work as well. Skype usually seems to load no matter what, unless the connection is extremely poor which isn’t the fault of Skype. One of the main drawbacks is all the buttons littering the screen. Like many other reviewers have stated, things are a bit over crowded, especially for a phone app. My screen is small enough as it is and I want to see the person I’m talking to. That’s the point of the video call. My biggest gripe here is the poor internet connection notification box. Can we please move the poor internet connection notification box? It pops up right in the center of the screen! Thanks for telling me I have a poor connection, but I don’t understand why something can’t pop up in the corner. This notification blocks my whole entire screen so I can’t see who I’m talking to. This just makes me want to use an app that doesn’t tell me about the strength of my internet connection (because I don’t care about that information anyways). It would definitely be a five star app if these few problems could get addressed.
Works well, some glitches
By MT writer
I live in a rural area where my cell phone mostly does not work, and the small local phone company here has expensive rates for unlimited long distance — even if I call the next town over. I use Skype (I have a Skype phone number), ooma, or WhatsApp, to telecommute and call out of my limited area. Skype is better than ooma because the quality is usually good and I can reliably make outgoing calls or connect to meetings such as via zoom or gotomeeting. Sometimes my internet connection strength seems to fluctuate though, and my Skype calls break up or echo and distort. My biggest criticism is that people I call may see a long 01 number with no name and without my correct location in their caller ID. Sometimes they do see my correct information but mostly not. With the current deluge of robo calls, this means often recipients are cautious about answering my calls. Overall as a telecommuter, I am happy to have Skype ... without it, connecting for meetings and doing business would be a lot more difficult and expensive.
Works Well With 50-mps Wifi
1) My experience with Skype over the last six years has been very good on both my laptop and my iPhone. I mostly use Skype for calling telephone numbers. Indeed, I have listened to lectures by dialing a phone number and experiencing excellent connections for hours at time.
2) With this app on my iPhone, the volume and clarity are particularly good with 50-mps wifi on my end.
3) Some other times, the volume of the other person has been a bit low, but I was still able to understand what the other person was saying.
4) The only funky thing that I have found with the app was when I wanted to add a secondary email address to my account. I read help first, but it seemed to be out of date since the navigation information in the help text didn’t correspond very well with the app. Eventually, I deduced that I couldn’t use the app to update my email addresses. I had to chat with support and login in to the Skype website to make the modifications. Most apps allow you to change email addresses within the apps.
Suggestions are annoying and crashes often
I’ve used Skype for 2-3 years now and it wasn’t really that bad. I used it everyday to call and text my friends. But there’s a slight problem. There are always these suggestions I can use if I send a message or someone sends me a message. I press the button that these aren’t useful, but they keep coming back! I dislike the suggestions because I accidentally keep pressing it and it immediately sends and makes my friend confused. Also, whenever I call someone, it won’t even let me turn off my phone! It is so annoying because when I turn off my phone so save battery while calling, it immediately hangs up. Whenever I call on the computer and go on another tab at the same time (like playing a game), it affects my game. It freezes my game all the time. Also, my Skype just crashes when I call on the computer. It immediately closes the tab and hangs up. It gets me and my friend really irritated. I love this app but it just has a few problems that needs to be fixed
Personal gripes with how it works
By Murderous duck floatie
My biggest complaint is that anyone in the chat can do whatever they want with it. One person can start a group, and another person can change the name, picture, group members, etc. Which means anyone who wants to be annoying can just remove people for “a joke” or whatever. Anyone can kick you from the call or the group, no matter who that person is, or whether they’re toxic or not. I tolerate them because they’re not all bad, but then they pull something where they try to remake the group, and remove anyone who disagrees. Only the one who made the group should be able to remove people from the call/group, and edit it in any way.
I know that isn’t the app’s fault, it’s the person’s, and that the typical advice is “just don’t interact with that person” but in this situation that’s not possible. It’s a group where everyone is at. The entire “friend group”. While a new group can be made, there’s nothing stopping the same thing from happening again/continuously. Please add a function where only the group maker can screw with the settings, thank you.
This would have been 5 stars if only...
Alright so I use Skype all the time and I love it because it has such a good quality of sound and it’s significantly better than the normal phone call. I love that it’s fairly easy to use and that you can change the colors of your background to match your personality behaves who doesn’t want to express themselves?!?! Anyways, I literally love this app but there’s only one problem. Why don’t I get any notifications while I’m on a call??? I’ve missed some very important messages and I’ve almost been grounded on many occasions due to the fact that I’m not getting the notifications while I’m in a call. And what’s even worse is that my boyfriend has been using Skype for WAAAYYYYY longer than I have and he’s had this problem the entire time he’s been using it but just never said anything about it. Alongside of myself, all of my friends have the same problem and was wondering if that minor problem could possibly be fixed because it would life a lot easier. Thank you very much.
Reliable over the yearssss
I have been on Skype since 2002. For sixteen years, this has been my favorite app as it has kept up with the improvements in technology. Over the past years, I have been on international trips and Skype has kept me connected to my family and relatives in 3 different countries. The quality of calls has improved a lot over the years, too - sparing me from huge amounts of phone bills. However, I believe that the key is to have a decent internet connection. I am really impressed that is now being used widely both for personal and business communications. I have had lots of job interviews through call conferences. Love the emojis as they also keep up with the times, i.e., diversity. I can actually choose the color of the skin of the clapping hands or see different options on couples. I can go on for the many ways Skype has been an essential part of my life through the years - forever loyal to you! Thanks, Skype 👏🏼🙌🏼 🍾.