Can’t get it right AGAIN!!!
Once’s again you mess up the app. Now I can’t get it to work. When I turn it on the app then when I closed the screen to let it play in back ground. It turns off the music. Then when I try to put it back on it freezes. I have to turn off the app then turn it back on. This happens every time. Now that I paid for this service it not working. This happen 1 day after the last fix. Plus you can’t see whats playing in the lock screen. Just shows the pandora app is on. GREAT JOBS!!! (Not)
After I putting a bad review. The sent me a way to fix the problem the very next day. All I can say it now work and I’m happy again with pandora. This time it was a great job!! Just give them a problem and they will fix it. I might have been a little mad about the review. But at the time it was bad day and I wanted was to listen to music it chill with, and it didn’t want to work. I glad that the people at pandora really care about the people who uses their app. Just give a change and see what they can do for you. *****. 5 five rating.
App needs so much work
The service itself is great. All of my complaints are with the app and not Pandora itself.
1. App seems to get shut down in the background after only a few minutes if it’s not playing music. Even if you’re not doing anything else with your phone. So when you open it back up, everything needs to reload and whatever song you were listening to is gone.
2. CarPlay issues. OMG, where to begin? CarPlay with Pandora is a disaster. Keeps going from Now Playing back to the Stations screen. Stations don’t load (blank screen) sometimes, forcing you to use your phone to get started. If you change stations or skip songs, sometimes the Now Playing screen will still show the previous song for a good 10 seconds or more, during which time onscreen controls like Pause will not work.
3. Offline songs are noticeably louder than if they’re streamed. Offline mode also seems hesitant to switch back online despite a strong and solid network connection.
4. Ever since Offline mode was introduced, the streaming cache has been severely reduced. It used to cache 3-4 songs. Now it doesn’t seem to cache the next song until the current one is half way done. If you’re in a spotty area and you skip the current song, you’re out of luck. I would happily trade Offline mode to get back a bigger streaming cache.
Ads, ads, and then more ads
Too many ads of course. I spend 1 minute (two 30 second ads) listening to your ads, ok great. Then a song comes on that I don’t like, press skip, instantly 2 more adds. So now 2 minutes have passed and I’m still stuck with listening to the SAME ads over and over and over again. The ad frequency is way too high compared to any other free radio out there. Plus, the music that does get to play isn’t even what I like to listen to. And a lot of time the music isn’t even tailored to the station. And then there’s the issue where after 8-10 songs, it literally LOOPS!!! It will the start playing the same songs you listened to an hour ago, or where you last listened to Pandora. Pandora is the WORST out there. Compare that to iHeartRadio who has a way better tailored music experience and less ads that are actually relevant to me. On top of that, the only benefits you receive after paying monthly for their premium is just “more skips” and “less ads”. There are definitely way better services out there that when you pay you get “no ads” and “unlimited skips”. Pandora is just a major waste of time, they’re only in it for the money and because of that they’ll eventually die off as someone else overtakes them; unless they radically change their business model and put the user listening experience in the spotlight.
Nothing compared to Apple Music
There are a lot of adds on Pandora and after paying the smaller subscription (something like $5 a month), I found that I was still limited in what I could do. I was not able to make or edit playlists nearly as well as Apple Music if at all (I never figured it out), the amount of likes and dislikes was also limited. There came several times when I noticed an apparent glitch in the system as well. There was a type of song that continued to play on a certain violin station (Daniel D) that sounded almost like a metronome. I pushed dislike. But then, as if I actually pushed “like”, it played another similar song. Before I knew it, I was listening to nothing but that type of music and patiently disliking every last one. Then I ran out of dislikes. I have noticed that a lot of stations are seemingly preset mostly by popular trends. My likes and dislikes don’t have as strong an influence as they should.
Basses on these disappointments, I decided to find somewhere else to get my music. I got Apple Music unlimited for $4.99 on school discount. I have unlimited access to anything - unlimited skips, easily editing of playlists, unlimited likes and dislikes, recommended albums to add to playlists, I can skip to the middle of any song. Pandora served its purpose, but Apple Music, while compared side by side with pandora, is much better.
Tricking people into buying the app... disgraceful
I am a long time Pandora listener. Decent streams of all sorts of genres of music but a lot of replay in a short period of time which is bad/good for some so I’m not judging on that. I would happily pay a fair price for their service ($2.99/month). I feel they are greedy and not in touch with the reality of the situation, the fact that the internet is saturated with online music provides many of which are free. But the reason I will never buy service from Pandora is because they purposefully try to trick you almost every time you click on the app by moving the “purchase” button at the precise time the average user goes to click on “not now”. They have spent way to much time and energy trying to trick users into buying their service when a few days of honest assessing of the current competitor market would yield a fair but lower subscription price. This would in turn give them a larger subscription base and in the end more revenue. Please don’t do business with a company that practices borderline unethical business practices, if they are willing to do this everyday in front of our faces what else would they do to keep you locked in as a subscriber? Come on Pandora, is this really the relationship you want with your customers?
I want an improved music service
By Navy Tester
This is Pandora’s last week to prove that it’s the music service for me. I drive a lot between major cities and service drops all the time. Even when i have good service the app locks up and makes me reboot. Lastly, it’s not clear what or how im paying for plus. I guit once because of the ridiculous monthly tap when all i wanted to do was pay for a year and forget about the hassle of remembering to deduct monthly payments. Now, i cant see (on the app) how I’m paying, again. Ill logon to the website and find out if I’ll just quit then and there. Apple music had been sending little treats and Pandora hasn’t been concerned enough to make the app work through my iphone ( so far) and without a pretty rapid service improvement ( i just updated the app) and a means to see how I’m paying for plus from my very secure phone, i will quit and move on. I have to add one more, i was engaged many years ago by a stellar customer service representative. She was so helpful that i nearly stayed on, in spite of the required monthly payments option at the time. When Pandora finally adopted the annual payment option again, I don’t return. But now service is suffering. Please make this right. Thank you very much for reading my novella! 😁
Last update makes pandora insufferable.
I have been happily using Pandora, commercial free, for years. Everything worked great, I never had to think about it. The last update has caused many many issues. First off, now I have to be on WiFi or in cell coverage to open pandora. No offline stations are accessible unless you are already online. If I am out of cell range I cannot open pandora until I am in cell range or WiFi. I get notices that pandora cannot he signed into, the station cannot he reached, or to change stations. There is no option to change stations or to go offline. When traveling this is incredibly frustrating to have to wait for the next cell coverage zone to open pandora. Why have offline stations downloaded onto my phone if I’m no longer allowed to use them? Also, when I run out of cell coverage, Pandora stops playing so it can tell me, “it looks like you’ve lost your internet connection so we are switching you to an offline station to keep the music playing”... you stopped the music to tell me you aren’t stopping the music. The regular chime that alerts me that pandora is switching to offline mode is adequate and not annoying. Please stop the lengthy diatribe about not stopping the music by stopping the music.
Pandora Plus...has its flaws.
First of all, with Plus you’re supposed to have the ability to listen to a few offline stations. In theory, it’s supposed to switch to offline mode automatically when you lose cell service or internet access...rarely ever does this happen automatically. Also, of the 4 available offline stations, usually only 1 works. At least a third of the time it will say all stations are unavailable and will play nothing. My second complaint is something that annoys me so much, I’ve been looking into other music services. Even though I pay for ad free and already have Pandora Plus, ads for Pandora Plus pop up constantly! Initially premium ads were coming up, and that’s annoying enough, but then to keep pushing Plus on me when I ALREADY HAVE IT is just too much for me.
UPDATE... 2 years later still having the same issue with the switching between offline and online modes. Always messing up or making me do it manually (which is a massive pain due to an update a while back.) makes it very difficult to access this option while driving. Also still says stations are “unavailable” when offline even though I’ve downloaded them. Ugh.
It could be better
By Margaret Kellyyy
I have the premium subscription and overall I’m pleased with the easy to use platform, music selection and the quality of sound. However I do agree with other users that I wish Pandora would give users (especially those that pay for premium) the ability to edit/sort your stations and playlists on your home page. Yes you can filter for your stations or downloaded playlists but I’m pretty particular and I like things to be alphabetical... or the order in which my brain thinks is most logical. But the thing that bothers me THE MOST is the fact that when you pause a song, and lock your phone and walk away for a moment or pause to have a conversation with a coworker and you go back to the app, it acts like you just opened the app and the song you were listening to you, at your favorite part, starts over. What’s with that?! I understand that music apps may be different but the free game apps I have don’t wipe out my progress if I pause the game and “minimize” the app.... why can’t the app I pay monthly for do the same?!?
It Used to Work
By C Dew
Pandora used to be my go-to music app. I was introduced to artists I never knew existed because they were similar to what I already enjoyed. When I got a new car with SYNC3, Pandora was rock solid. I could move from house to car and back without missing a beat. But several months ago, Pandora started having problems. When I get in the car, especially when using CarPlay, there’s no better than a 10% chance that I’ll be able to open Pandora, select a playlist and actually hear music. Most of the time it will give me a list of my playlists, but selecting a playlist just snaps back and does nothing no matter how many times I select it. Sometimes the app on the phone tells me “Poor network connection”, or its stuck asking me to start a free trial, or there’s a “Skip to Pandora” button. But you know what’s not there? Music! My home wi-fi is unchanged. There are no new cell towers. I have at least three bars. There is no reason why I can’t do today what I did for months without any problems, and that’s listen to music. So I have deleted the app and reinstalled twice. If I have to delete again, there won’t be another installation. And that’s sad because an app that once brought me so much good music and introduced me to so many artists, now brings only daily frustration.