PayPal ALL•STAR real real real real review
I don’t have a bank account with a physical bank because my account closed because of an ex that’s neither here nor there BUTShort, sweet and most importantly direct....PayPal has been the *MVP* when it comes to in app in which card info and money is being transferred/deposited & used in your day to day lives. Although when you are waiting to get the physical card in the mail it does take a solid two weeks but once it comes it’s smooth sailing… And I mean smooth sailing without a single hitch. I send money to friends I receive money without needing to do anything further they can just send me some thing and it goes right into my account and it’s ready within literal seconds & **NOT A SINGLE HIDDEN FEE** (vise/versa)I’ve gotten more use out of PayPal including the app and the physical card more than I think I’ve ever with any bank account at a physical bank in my entire life. Absolutely recommend..Every single aspect of activity is monitored and reported upon with an email with insight on what you should worry about where PayPal is accepted, how to load your card etc. Im 27 & my mother who is absolutely not at all savvy who still has a flip phone uses the app on my phone when she needs to with complete ease. The interface is so simple thanks PayPal for being the ONE&ONLY
Better then a Bank
I have no had PayPal for at least ten years and love it!!!! It keeps excellent records for you all your history and with whom. I’ve read some of the negative remarks and I have an extremely hard time believing many of them. Yes that they might of spend some time on the phone; well guess what nothing in this world happens at a snap of the finger. Yes even with banks and Comcast you can spend 2-3 hours on the bank; as long as your issue has been resolved. Anytime I have called PayPal for anything they have always resolved my issue. They have opened cases for me and have never taken a penny; they do NOT Charge for that so stop lying. Also if someone has sent you money and then called and filed a case against it and their bank, yes you have to deal with the person who did that and not PayPal. Just as any bank receives a fraudulent transaction and gives back the money so does PayPal. So why do you think if someone called in on you and said it is a fraudulent transaction you get to keep the money? Hence you have to deal with the person who owes you money. I completely understand people love to complain and make an elephant out of a mouse. However, any issue I have ever had was dealt with amazing customer service.
2-star only due to occasional convenience
I have had PayPal for almost 20 years with no issues, ever. This year (2020), I have been scammed by several buyers, and even though I had proof of everything whereas the buyer did not, PayPal sided with them. The one time PayPal did not side with a buyer, which again, I had proof and buyer did not - buyer said did not receive item even though messaged me the week received about how great + tracking proved it was received within two days of shipping. (During this time, the customer threatened that PayPal gave them my personal information - personal phone number, home address, etc. - which I do not know if is true but have had an enormous amount of spam texts ever since.) It took a while for PayPal to close the case, then several weeks later, they took $150 out + $20 fee because I do not keep the money in PayPal but actively linked to a bank account. Come to find out, the customer filed a claim with their credit card company (the fee was PayPal), and PayPal refused to give me the contact for this company to send them proof and said they would handle it. It was several months later - after not using it, I randomly logged it to get a date from something unrelated and saw I had been refunded the $150 but not the $20 fee. Those are only two of the multiple issues I have had with them and their lack of customer service this year. Highly recommend using another service instead of PayPal.
Since ebay sold it in early 2017 or so, PayPal...
By c m c m d
Is still very good customer service and guarantees their purchases (and I've had to use that before because of scammers)! But now with every item purchased, you have to verify yourself with a phone call or text! Every time, even for ten cents! Annoying! How about one time only...it's still me!!! Glad the newest update allows you to separate different purchases into separate addresses since I have a business and two homes etc! Still like it but wish more businesses took PayPal! Only my hairdresser does but I wish markers and gas or restaurants did because I'd use it more and transfer less money from PayPal to my bank! Think about it new PayPal owners! The world is changing and you paid billions for this company! I just gave you a free marketing strategy that you otherwise would've had to pay a bunch of soft-heads millions of dollars to think of, if they would've. Now figure it out (or other companies like Venmo or even MasterCard will do it...Apple already has/is)! Good luck. I'm getting sick of verifying every purchase I make! How about over $100?! Fifty cent purchase from China requiring verification?! If I didn't get it I wouldn't care even! Loosen up guys! And gals! You'll make a lot of money! Just stop harassing customers who have been on PayPal for decades and decades already! We aren't the thieves!!! Thanks for everything else...good job ;)
More like CRapp amiright?
This app is barely functional. The help center isn't helpful. It refers to all manner of things that aren't available in the app, but of course they don't bother to acknowledge that, probably because it would actually be helpful. Similarly, unlike most modern apps and appropriately named help centers, none of the "help" articles link to the things they reference, leaving you to hunt on your own for them. Again not helpful. Not only that, but "advice" they offer isn't helpful - and when it inevitably doesn't solve your problem then you have the singular option of sitting in a worthless chat talking to a bot. Even if you manage to find a phone support option, their automated - that's right, automated, because why pay a person to do a good job when one can rake in the cash after you replace everyone with a computer database full of canned responses that still don't resolve your query - phone system will pretend you can talk to a human person just long enough to lull you into a false sense of resolution (about 3 minutes) before informing you unceremoniously that they aren't ultimately going to bother connecting you with anyone at all. And then hang up on you. Even though you're trying to reach them during their operating hours, which are posted right before your eyes when you select the rare option to call but which are also apparently a farce. Why are we still using PayPal at this point, you guys? I mean, with friends like these, who needs enemies?
Bad Customer Service
For as big and successful as this company is, you’d think they’d have good customer service. Every time i try to add to my paypal balance is transfer money to my bank, i get an error message. i’ve been using this app for years so i know i’m not doing anything wrong. i’ll go to the helo center, talk to an agent, they’ll “unlock” my account as like a one-time thing so that the transfer goes through. but then the next time i try to do it, it happens again and i have to get in contact with an agent again just to use a standard feature on the app. i have two bank accounts so i use paypal to get money from one to the other. and in the app, they let you have more than one card hooked up so like,, if that poses a problem then don’t make it possible. like don’t make it a feature IN THE APP. i’m not blaming their customer service representatives, they do all they can. but the permissions they’re given are insufficient when it comes to helping customers. they’ve specifically said that all they can do is a one-time account unlock and that they have no way to guarantee that it won’t happen again. they should be given more resources to help their customers. i would like to be able to use the app like anyone else normally would, but paypal is so finnicky that i’d abandon it if i knew of another app that gave me the ability to transfer between my bank accounts. i just want my money, it’s that simple
Random holds on sending money
I’ve experienced a number of frustrating problems with PayPal. I’ve talked with customer service numerous times about the situation. Basically, PayPal will randomly prevent me from sending money to my bank. It seems like they have algorithms that may flag your account based on quantity and frequency of transferring money to banks. They said it looks at different factors of how old your account is, how often you use it, how much you send, etc. Ok all of that could be overlooked if customer service or a manager could override the algorithm’s decision, but they can’t. Not only that they can’t even explain definitively why a hold was put on the account. You can’t even call ahead to ask if you try to send money will a hold be placed on the account. They don’t know. You just have to try sending money and see what the almighty algorithm decides. I sent almost $4k in one transfer last Dec with no issues. Then a month or so later tried to send the same, but was denied. I tried to send $3k, but still denied. Customer service suggestion was try to send $1k a little each week or so to build up amount can send. Ok, but I sent $4k in Dec why isn’t that at least my ceiling? I know people that have their account for only a couple years and they send $10k or more per week. Why can they but I can’t? It’s frustrating that an algorithm runs the company, so basically the tail wags the dog.
Pay Pal debit card review
I can not tell you how much Pay Pal has helped me get on track. I was living life somewhere between being a irresponsible , careless person to wanting to get my life together and actually grow up! I finally chose to grow up and Pay pal was right there to help me better understand my finances, spending habits, the importance of savings and just a better understanding in general of living a life that u don’t need to worry if u don’t ignore responsibilities but you take caure of them, not putting everything off. They also helped me “grow up “ by supplying me everything I need to understand and grow better in the world of credit and I’m very grateful! It’s endless all the tools that PayPal has for its customers! If you are ready to become a responsible adult who is on track for success, I highly suggest that you download the PayPal app and apply for their prepaid debit card. You can run your own business and u can accept payments , as I said, all the opportunities out there and PayPal has the tools to guide and help you achieve your goals and be on your way to a successful life and a much happier one!!!Your life will be in order because PayPal is with you every step of the way!!!! Thank you PAYPAL!!
Love the app, hate the new design
This is a wonderful app. I never have any problems with it working, and it's so convenient to use. The only thing I don't like is the new design where when you open it up, instead of your balance being at the top, the latest notifications are at the top, and they're really large taking up a lot of room, and you have to open them to get rid of them, which is a hassle, even though you can see what they say without opening them. Then to get to your balance so you can tap it to do a money transfer, you have to scroll down past all that.
I used to be able up open up PayPal, immediately see how much money I had, and boom, transfer funds in two seconds. Now I gotta go through the hassle of scrolling through notifications that someone sent me funds, when I already knew that because I got the pop-up notification, and scan through the visual clutter to find my balance. It's a chore to have to go through and open each notification message to get rid of it so I can actually see my balance.
The new interface is cluttered and confusing. The balance doesn't stand out and is harder to pick out among all the other stuff, and that's the main thing people usually want to see first. Please change it back. This new design is horrible. Whoever's idea it was should be fired.
This is the first time I’ve considered if I’m meant to write a review of the app or the entity-PayPal is phenomenal in both or as both separately. I can seamlessly now add money from my DPSS/California EBT card to my PayPal. It makes it so much easier and affordable-not to mention that PayPal is accepted almost everywhere either by card, chip, or tap and is the only bank or bank like access I have because of my credit history. I had money taken out of my account that had a branch I could walk in and was informed that those representatives work at remote locations because of violence that has come related to similar circumstances-mine were Court fee specific and resulted in that account being closed. I had and intended to keep PayPal the entire time and that hasn’t changed-before traveling or going to college or anything where a friend or loved one has concerns PayPal has been a lifesaver for access to money sent to me, earned by me, or issued to me as the $1200 individual amount was direct deposited directly into my PayPal without having a stable mailing address-I’ve been homeless and I don’t know what I would have to say here if it weren’t literally for PayPal being in my life. ¡Thank you! App and entity. ;)