Not good enough
By T. Nathan
If you're looking for a simple app for Messenger, this will suit you just fine for the most part.
But under the surface, this app simply does not have enough developer support. I don't fault the developers themselves, but it is evident that Facebook does not consider this a product worth investing much time or money in at all. Bugs, performance issues (CPU and RAM leakage, etc.), all built on a subpar Electron platform. Even little things like the window styling are broken on macOS Big Sur, when they had months to address this before it was released to the public.
Simply put, the lack of polish conveys a lack of importance on Facebook's part, which is a huge shame. Casual use is fine, but if you're looking for an app for Messenger even close to as polished as Apple's own Messages app, look elsewhere.
Kills the CPU on a Mac
This app is just fine on mobile platforms. My brand new Macbook Pro with 8GB of RAM was running the fan like crazy and couldn't even keep websites loaded. I checked the wifi, closed and reloaded tabs, did updates, etc. Nothing helped, and I was feeling like a I might have a serious problem. While I am pretty tech savvy in using the computer, I am not strong in the underlying workings of software and hardware. I did a little research online, which advised to check the Activity Monitor. Facebook Messenger was the top CPU process - 60% or something - with others nowhere close to that number. These were other programs with far more computing power - Google Chrome, MS word, iBooks, etc. I only had messenger open in the background. I uninstalled the app. Immediately, fans turned off and everything started working again. I did some more research and found out that many people were also having this problem in both Windows and Apple. This is a HUGE issue that Facebook needs to address before continuing to offer this app. It completely cripped a brand new computer just being open. That is unacceptable!
wish it had one little thing
By Samson Hman
It' has some bug issues but since it's relatively new it's not a huge deal. I just appreciate the fact that facebook is doing their best to integrate the whole facebook experience to apple eco system. I really wish they would make a facebook app for macos. Hate to say it but the facebook web browers is trash. It loads too much unnecessary things at once and even my latest 13" macbook has a problem keeping up. My main review is for messenger developer to make an extension for the app on system preference. I have a hard time sending photos though the app and I can't share it through the photo app itself. Wish they would make an extension for that.
Red lines of death
Messenger is important to me.
The problems it has are fixable.
1. I write in a foreign language and as my language is not supported I get red lines under everything I write. This is on no other Messenger platform that I know of. Just fixing this problem would make it a 4 star and a recommend for everyone in the world.
2. Active users. Facebook should know that people generally don't use the "who's active" window and it is annoying to work when something is constantly updating and re-rendering on the screen. I generally scroll down a bit just so I don't have to see this disturbance. These are people I never talk to and it seems weird to show this on the main screen of the application.
3. File-sharing. Why can't the file-sharing be like online. There are too many files types that are not supported.
4. Dropping files or images into the input field. It sometimes doesn't work for some reason.
5. Search. I'd like for the search to be structurally better. It is hard to find things.
6. Calling. When I end a call I have to manually close the window for the call. Why doesn't it close by itself when the call ends?
I hope Facebook engineers get on this and make native apps great again!
Close but not perfect
It's great that there is now a desktop version of Messenger that has features like notifications and a dedicated dock icon. However, there are so many pieces of this that feel rushed. This isn't simply a port of the iOS application. This is a full Electron (read: mini web browser) application, which means that it spawns a ton of extra processes that use a lot of resources. Imagine running an extra version of Google Chrome, just to do Facebook messaging. Additionally, it is missing some key customization features like notification sounds. I really wish that this was a fully native app, and I could change the default notification sound.
use to work and now it doesnt load
it was a good app while it lasted. I liked how i was able to talk to my friends with ease unlike some of the other messenger apps there are out there. there wasnt any lag to it. it worked perfectly until a few days ago when it wont load. it will begin to load then closes. so i cant use it now. i deleted it and reintalled it. still didnt fix the issue. but overall its from Facebook. so its in line with the web. loved how you can give gifs, etc on the message without a single bit of trouble. no ads are given unlike the other app i had to use before this one came along.
For what I need it's perfect
Me and my boyfrined are long distance right now and the idea of using up data on our phones and racking up our phone bills is not an option. We use messagner for everything when we are apart form eacnhother. We, call, video, and send eachohter pictures on messanger all day long and it makes me that much closer to him. I miss him so much and knwing that hes a phone call away no matter what feels amazing. Not to mention, its an easy way for the both of us to connect to each others family at any time. We both absolutely love it !!
Bug ridden mess
By Bob 868
It's just so buggy it's ridicuolus. Notifications don't work - I get message notifications on my mobile, but this app shows no new messages. Search is a disaster. A window to "log in" keeps popping up even thought the main window is already open behind it and I am logged in. Can't remember dark/bright theme settings. If you click on "Message requests" and then on Spam, it opens the web version of Messenger in a new popup window - absolutley nothing to do with what that link is supposed to do. It's like a high shcool project finished the night before the deadline, incomplete, incompetent, half baked. Facebook has billions in revenue but they can't get the simplest of messaging apps to work? None of Facebook's competitors have such a mess for a messaging app and they have a fraction of the resources.
By Norman Q Wen
I do appreciate that there is an actual messenger app now.
However, as mentioned by many other users. The CPU usage seemed too high for a messaging app. This is especially true in video calls where my i9 Macbook Pro simply froze due to this app alone.
Also, since Mac OS Big Sur, the corners of windows have been more rounded. However, the latest version of app renders a somewhat transparent rectangular window which contains a rounded rectangle window. Although it's a minute problem, it is somewhat disappointing that the apparent bug is not fixed in recent updates.
And this is what a billion $ company can offer?
By Nikki Toss
Taking the fact the scale of the company it is a surprisingly bad product. Setting DND status requires going to settings and looking for the toggle somewhere. I guess user status dropdown is not smething facebook UX team invented yet. It makrs my notifications read even if the app is on the background. Some times I don't get mesages untill I restart the app. UX looks like they barely cared about it, or ported mobile components. Buttons have no hover status to indicate that this part of the screen is clickable, so you have to guess what's a button and what is not. Quite interesting when you click sections in the settings and it opens a facebook page that asks you to login again. Why do I need standalone appa gain? So you could steal more of my personal info?