I’ve been a Grove customer for some time now (before Ms Meyers or Method was seen in stores), and I still get excited when I get a shipment from them. I love the customizable capabilities they offer with recurring shipments. The products they’ve sent has never disappointed, as I was weary to try anything other than “brand name” before. The important thing for me during my change to responsibly-made products was the company’s awareness of the environmental impact and how they integrated that knowledge into their company in order to minimize that impact. Another important thing was worker/human rights and making sure the products I bought were manufactured and produced by people who were not working long hours, being paid cents, no benefits, and in an unpredictable, unsafe work environment. Everything I buy from Grove, I know, is produced by companies who have the same mindset. It was not long before I started venturing out from just cleaning products to towels, kitchen utensils, cleaning rags, laundry, etc. I have never been disappointed.
I actually never write reviews, as I often see them as disingenuous and easily manipulative, BUT I was so happily surprised with the quality of the items I bought in my last shipment, that I just had to write one.
TLDR: Grove is awesome. Buy their stuff.
YOU’LL WANT TO CLEAN!
I’ve used Mrs. Meyers for over a year now. When I couldn’t find the cleaning spray in stores my friend told me about Grove. I honestly was not aware of how many natural and waste reducing products there were at an affordable price. The app makes it super easy to discover products. I love that I can edit my cart at anytime for the next month. When I get my box I open it and cannot wait to clean and use my products. I feel better, my home is cleaner, my home smells amazing, and I feel confident in the products I’m using with my 2 children. I love that I don’t have to leave my house to get products. They have great sales and items you can get for free with your order. They also have fast shipping! If you’re someone who has been considering going to natural products and reducing the amount of plastic you use, I highly recommend grove. If you’re concerned they won’t work as well as bleach or 409 let me tell you, they work better!!! Plus you won’t have a chemical smell in your home and no cough or sneezing from using chemical products. I absolutely love grove and cannot wait to make many more purchases with them!
I should be a spokeswoman for this company!
My friends and family are probably sick of me talking about how much I love Grove Collaborative, but I can’t remember the last time I was this excited about a company. I’m very passionate about recycling and trying to reduce my carbon footprint, and I love what GC stands for. I received my first shipment and just ordered my second one, and I am very impressed by the selection and the quality of the products. I was so excited to see that they have beauty products to, as I would really like to get away from using products that are tested on animals. That is another thing I am very passionate about. I can be hard to find ethical products that you can trust, and the fact that I can go to one place to find everything I need is so exciting! The glass cleaner that came with the free introductory kit is the best thing I never knew I needed. It is hands-down the best glass cleaner I have ever used in my life, and I love the reusable glass spray bottle with the silicone bottom. I also love the garbage bags made from recycled plastic! This app is also incredibly easy and user-friendly. Oh did I mention I love Grove Collaborative?
Shipping, App, and Customer Service
By annoyed beyond anything
I saw an add on Instagram for this company so I figured I’d give it a shot. It had a good deal going on so I got over $100 worth of product for about $40 so I went for it. It had a PayPal option. Seeing as I already had PayPal on my phone, and I didn’t want to walk downstairs to get my purse, I went with the PayPal option. I placed my order, put in my address, and went about my evening. The next day I checked to see if it had left the facility yet and it had an ARIZONA address, while I’m in New York. I called to get this fixed and they said “you must have put Arizona by mistake, this is your fault, and we cannot fix it”. I had ordered about 14 hours prior, it hadn’t left the warehouse, and they told me I was SOL. I later got an email saying that it used my PayPal address ( my PayPal address has been New York for almost a year ) and that’s why it was sent to Arizona. Regardless, they said they fixed the problem. I just checked, 3 days later and it’s arriving in Arizona tomorrow. Considering weight, it’s going to cost over $50 to ship it from AZ to NY. I’m going to spend more to ship for THEIR problem then the cost of the product I bought. Needless, I will NEVER be buying from or recommending this company again. Sad, I read such great reviews about products. However no customer should be treated like this for a problem on THEIR end.
What a company
By Kara Lynn P
Grove Collaborative is amazing.. the products and the company are just outstanding. Just a little background.. I’ve ordered from Grove Collab. twice now and I’ve been meaning to make the switch with my household products now for years but I finish just decided to order a few things over time to get rid of my older cleaning products mostly that are not cruelty-free. I was shocked to know that makeup products are tested on animals but even worst to me is that the old products I was using to clean my clothes were tested on animals. That was the eye opener that forced me to switch over to Grove and I don’t regret it. I feel like Grove offers elegant glass alternatives and now I feel happy for the choices I’ve made but also elevated. I’d gladly continue using Grove products each and every month. I love that there are so many options, best thing is that this is a cruelty-free company and the products are environmentally friendly while providing new and innovative ways of reducing plastic and waste. I just love them.
Love the items but dislike the minimum order requirements
When I first started with Grove almost 3 years ago, the minimum order requirement was much lower then it is now. I used to be able to order my items monthly and was so delighted to finally have found a company that had green products but didn’t require more then $15/month to order. Sadly, this has changed. Grove has increased their monthly minimum order. I don’t need enough items to meet the monthly requirements so I’m actually buying less and less from them. I miss the $15 minimum. The products are still great, but the price is the same as it would be at Trader Joe’s, Walmart, etc. so why would I keep buying from Grove if I HAVE to spend extra money to meet their requirements when instead I could shop at local stores in my community, pay less (since stores don’t require a minimum), and not have to wait for shopping?! It’s frustrating that Grove is pushing many people away with with this requirement. What’s the point of requiring so much? Some families can’t afford $25/$35 extra a month. Overall, Grove has good customer, average prices, and good items, I just wish they would decrease their min requirements again.
Love the Grove team, and the App!
I’ve been with grove since 2018 and the whole time they’ve showed outstanding costumer service! My e-mails and questions get answered within a day by a personal Grove specialist. If you have immediate questions you can alway call. Now that they have an app is so much easier to manage my monthly order. I had a few instances where I got a huge shipment with all the stuff I kept postponing to a next month and all I had to do was call them and cancel the order, they have always been very gracious with refunding. Now that there’s an app I can use, these things won’t be happening. The products they sell on the website all amazing and work very well! If you aren’t sure you can always read the reviews other grove members leave under the product! Once I feel like I’m all stocked up on the cleaning products, I pause my membership for a few months and then re-start again. Great deals and so easy to keep track of which items you need.
Not Your Mothers Cleaning Supplies
I joined Grove in October ‘19 and was very pleased with their first time buyer gifts. After receiving my first box, I was so excited to clean my home and feel good about the products I was using. There are an abundance of choices on the website or app to select from from your bathroom cleaning.
These are not your mothers cleaning supplies my friends. They are chemical free, dye free, and (some) fragrance free products that are geared towards safe for kids and pets. Many of the products are helping to cut down on single use and geared toward multi use to save the environment from excess plastics and packaging. The Grove all purpose spray (and others) come in a concentrated form, meaning you can add them to a spray bottle with water without all the packaging being shipped to you. Brilliant.
Overall, the customer service at Grove and the products are a win. You won’t be disappointed-maybe you can even tell your mom the good news and help her ditch the toxic cleaning supplies around her home.
This Company is amazing with all their products it’s just very expensive! Like if you only wanted to buy one item you can’t it always wants you to proceed to checkout with item worth at least 30-40$ and that’s just ridiculous!? I like to save money on kitchen and home cleaning supplies yes I love this company but it’s just too expensive in my opinion there’s still a lot I want but I can’t even buy what I want without having to spend more when I’m on on a budget? If it wasn’t for that I would keep the app and order all the time for walnut scrubbers and the dish soap and more sandwich bags because there amazing! All and all they have amazing products it’s just way too expensive!! If you don’t mind spending a lot that’s you but for me I like to save so I’ll just make myself happy by buying cleaning supplies that smell great and that I love to use 🤗 yes I’m disappointed in Grove but I know they have their business I just think it’s un necessary to spend so much when your suppose to be saving🤷🏻♀️😒 I’ll give 3 ⭐️⭐️⭐️ because their products are great but 2 👎🏻👎🏻 for their prices...
Best. Shopping. Experience. Ever! (Awesome Products too!)
I love ALL of the products I have ordered from Grove! From their own brand of toilet paper, cleaning products and room spray concentrate to known brands like Schmidt’s, Method and Tom’s of Maine, I’ve never been disappointed. I also love the fact that Grove sells mostly green products and goes above and beyond to ensure their practices are good for the environment too. My boxes always arrive on time and each box I have received has had a personal thank you note written in marker on the outside. I can’t say enough about Grove’s amazing products, services and subscriptions. I love the app and how it reminds me of my shipment, how I can add items and remove items or add them to the next shipment easily. It is also super easy to change a ship date because I get reminders that my order is shipping soon. 100% satisfied customer here; Grove has truly changed the way I shop for household items and I wouldn’t change a thing!