DoorDash - Driver

DoorDash - Driver Wiki

Written by DoorDash, Inc.


Rated 4.69827 From 273,412 Votes
$ 0.00
  • Last Updated: 2020-05-26
  • New version: 2.64.0
  • File size: 105.79 MB
  • Compatibility: Requires iOS 12.0 or later. and Android 4.4. KitKat or later

DoorDash - Driver


This page is a stub. You can help DoorDash - Driver Wiki by expanding it.



DoorDash - Driver is an iPhone and Android Business App, made by DoorDash, Inc.. Today, it has gone through many interations by the developers - DoorDash, Inc., with the latest current version being 2.64.0 which was officially released on 2020-05-26. As a testament to the app's popularity or lack thereof, it has gathered a total of 273,412 Reviews on the Apple App Store alone, with an average user rating of 4.69827 out of a possible 5 stars.

How does it Work?


Earn extra money as a delivery driver with the DoorDash Driver app. You’ll have the flexibility and freedom to drive when you want, where you want. BE YOUR OWN BOSS Sign up to become a driver and choose your own hours. You can dash near your home or in a city you’re just visiting. Driver jobs are a great alternative to an hourly, seasonal, or full-time gigs. HOW IT WORKS Millions of people order food through DoorDash. When customers place an order, our app offers the deliveries to drivers (aka Dashers), who earn money by picking up and delivering them. To start earning money, all you need is a smartphone and a mode of transportation, such as a car, bike, scooter, or motorcycle. We’ll take care of everything else! BECOME A DELIVERY DRIVER Our signup process takes just a few minutes. After signing up, it’ll take 1-2 weeks to get your account fully activated. DoorDash is available in over 4,000 cities in all 50 U.S. states, including Washington, D.C. and Puerto Rico; over 80 cities in Canada; and Melbourne, Australia, with more coming soon. Find out if we’re in your area or learn more here: doordash.com/dasher/signup

Top Reviews

  • Difficulty with last delivery


    By hxxxyyytjh
    This was my first time to work for dasher so it took me a little bit to get acquainted with the app. But once I got it it was good. The delivery I had trouble with was from Del Taco. I got there and the lobby was closed so went to the drive thru speaker and could never get anyone to answer . There were four or five cars behind me honking so I drove on up to the window and knocked on it...nothing. So I pounded on it very hard, still nothing. Lights were on but I could see no one in the building so I tried to call them.... again no answer. I finally called the client and told him I could get no answer anywhere and then walked back to talk to one of the people in the cars behind me. As I started back a man stuck his head out the window and told me he was closed. I told him I had an order already paid for. He looked at his screen and came back and told me he would cook it to pull around. I waited there for another ten minutes or so before finally getting the order. I apologized and apologized to the ones in the apartment and stayed till they verified all of the order was alright. I am sure they were not happy but they were very gracious... they had called the place and their only comment was “something wierd is going on in there”. Just an FYI. I delivered it as quickly as possible. Interesting for my first time out with Door Dasher...lol
  • System needs some work. For sure.


    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • You need a base pay for drivers a hour rate


    By Zyler1433
    I’m sick of having to wait in a drive throw or a place for 10 to 20 minutes just to make $5 then go and driver way out of the way I’m not making money on here if any I’m losing money I waste more gas then anything like yeah I’ve made $100 ones or more but like by the time I’m done I got to put $30 back in my tank then it’s like I have to eat so there goes $40 or more at a store then I’m broke idk how you guys are getting away with this but if you could get a base pay going more people would work for you guys like you guys are always running theys adds on your app saying get a friend to join make $500 in 60 days like why not just do a base pay a hour rate like $1 a hour or even like $5 to $10 hour I’m sure if a lot of dashers went to the BBB and reported you guys I’m sure there a few things your braking I know it’s a third party app but come on now your making bank on use why not help your drivers out ps my GF has type one diabetes and I go out every day to make a lil extra money and I’m putting her life at risk by doing this at this Point and time this is my only job I got fired from my job so this is my job it’s sad to know we put are life at risk for you guys to site and your nice house’s and nice cars just for use to ether get sick or get ripped off. Now I’m not mad I’m just disappointed that you guys can’t help out your drivers with more things.
  • Don’t waste your time


    By andreagodinez
    Don’t waste your time doing door door dash. The only one actually making money is the company. they overcharge customers and really underpay you compare to how much you spend on gas which here in the Bay Area it’s $4 per gallon , what you end up with is almost nothing . Even during peak it’s not worth it because they really under pay each order that you get so most of the time you aren’t even making minimum wage . Also a lot of times the restaurants can’t complete the order which means customer service cancels it And you only end up with half of the money that you were promised when you first accepted the order . Even if you sit and wait there for half an hour trying to contact customer service because each order you cancel looks bad on you even if it’s not your fault whatsoever . For instance yesterday I went into a pho place and they had me waiting before telling me they didn’t have the main entree and the customer wasn’t answering i literally just wasted half an hour between waiting and contacting support so they cancelled it and if they had offered you seven dollars now you only end up with 3.50 and by the time you got back to your car and get a new order a 45 min wait has gone by so that means you are getting $3.50 for almost an hour. If you simply deny the order when you see the wait time being so high you loose the extra pay they promise during lunch and dinner peak time . So nope this is a scam and waste of time don’t do it .
  • Overstatement.


    By pretty and cool
    First off those pics on the download screen are an overstatement, I’ve never gotten $12 for an order that was that close maybe if you’re lucky they’ll give you almost $10 to deliver a town away (making you leave your starting point and not paying you to get back while you lose out on more orders) and it’s never that busy. I started dashing over a year ago and they keep hiring more and more people so it’s flooded. They should do what grub hub does and stop hiring ppl in flooded areas, it makes it almost impossible to get an order now. That’s just the tip of the iceberg. If you hate easy access to support and want to wait 30min to talk to someone thru the app (and only if you’re actively on an order otherwise good luck with the FAQs) and don’t mind getting screwed over with pay so it barely evens out to the gas you use getting less than $7hr including gas then this app is for you! It’s great to make money on your free time but not something you can do as a 9-5 job unless you have literally no responsibilities. There’s no phone number to call and they actually block your # after you enter it in the app so they can text you but if you try to call support the lines dead for us dashers unless we use someone else’s phone. Really greedy company and definitely overstates how much you can earn while saturating the app with more and more dashers while struggling to give them all orders thus why they’re partnering with more stores giving free delivery specials and promos
  • Look for a different delivery job!


    By Chrissy Marie Carter
    I worked for doordash for about 6 months or so and I really would not recommend it to anyone especially if you’re able to do uber eats or another delivery type job. It started out with decent pay per delivery but then they did an update and now it 2-6 dollars versus the 7-12 dollars I use to make, they take a percentage out of your tip money, the app constantly glitches and you can’t see where you need to deliver, for some reason the app has a cute little thing where it will take you to the wrong address for a customer, I ended up making 25 dollars in like 3 hours and then had to fill up my gas tank so it wasn’t even worth it! I worked 12 hours on New Years and only made 65 dollars. And it is soooo slow sometimes! Not to mention doordash send you to a delivery before the food is even done so you wait forever for the food.. Also it charges you to cash out your money! How stupid that I have to pay a fee to get my money AND you can only use instant pay once in 24 hours. You will make double if not triple the money on Uber eats, you can cash out 5 times a day, order is ready at pick up, great GPS system in app, they DONT take your tips, and it gets nice and busy! I made $160 in 10 hours on Saturday vs the $65 I made on doordash working 12 hours on a holiday! It can be okay side money on the weekends but do not do this full time! You will put more gas in then the money you make and it’s just not worth it y’all..
  • Like paying for gas to work a minimum wage job


    By Disgruntled Contractor
    I’ve worked doordash for about 6 months now, in busy city areas and rural. Both areas have the same thing in common: you are paid the lowest amount that the company can get away with. It’s common to see strings of deliveries that offer less than $5 for deliveries that take more than 30 minutes to complete. On top of that, you are penalized with a low acceptance rate that could lead to losing the ability to drive for doordash, even with the risk of fraud for doing so. I thought that the company was taking out money for taxes, but they take out ZERO. Luckily the app everlance had my back to lower the cost of taxes at the end of the year. All in all, if you’re looking to wait in parking lots under their elusive “hot spots,” you’ll see your day burning away as you’re paid pennies on the dollar where any other delivery company would pay double or even triple the rates. Now I only use doordash as a fallback if companies like grubhub or uber eats are having difficulties that day. That would be the only way I recommend doordash. Sign up for other companies that actually respect their drivers, and then doordash as a last resort after all other options. In my experience it is near impossible to work full time with this job unless you’re crazy enough to work in a city. Incredibly disappointing company. Wouldn’t even recommend it to customers unless they have no other options for delivery companies.
  • Support team needs better training


    By GS Cookie Mom
    Bottom line I have been getting direct deposit since the start. Now there are concerns and info missing from my banking acct? REALLY? It has taking me 3 different support chatting (since 8:54 am until now 10:29 am ) and still waiting for ESCATING TEAM to call me. The worse part is that I am assuming there is no record of my calls and concerns, because every time I have to chatt about WHERE IS MY WKLY MONEY issue! The first person said that after speaking to his supervisor I need to be transferred to ESCALATING TEAM then he ended my session. The second person said someone will call me within5-10 mins (Still waiting) now the third person asked to tell her my concerns so that she can bring it up to her supervisor (after chatting for 20 mins about my concerns) now I constantly said I need escalation team to call me not a supervisor but here I am 33 mins later on hold in chat while a “supervisor “ is available when in reality I need someone in account payable to call me and tell me what the issue with my banking account is after I’ve been getting direct deposit with no issues... I am still waiting since 9:59 am it is now 10:40 and still waiting but I am so MAD I am just going to end the session myself because we all know the support here is not at its greatest .... well the agent ended the session before I did. Wasted another hr and my issues not resolved so I have no idea why they are holding my money...
  • It works, but not reliably.


    By flippity floppity flue
    The dasher app does what it absolutely must do for a dasher to do their job, but it’s glitchy. The mapping system recommends going the wrong way down one way streets and to drive on the wrong side of a divided street. It’s frozen several times during deliveries, which forces me to restart my phone to reset the app. It’s also gotten stuck in a loop of asking me to verify the age of a customer who was receiving some alcohol. I would enter the information and press submit, then it would ask me to verify the age again. Any time the app freezes or loops, you have to call a help center to get the delivery status force changed. But, the option to call that center is not given in app. I had to find the phone number online and then save it my phone book for future issues. Every time something like this happens, it wastes your time and delays getting another delivery request. Lately, it’s also been having trouble recognizing when you’re near a pickup point. Thankfully, the programmers thought about that one and made possible for the dasher to change status to pickup even if the app doesn’t recognize that you have arrived at the merchant location. There are some other problems, but this covers the ones I’ve been getting most frequently. For my money though, it’s still better than driving people around. I won’t mention any company names.
  • Too much redundancy


    By MiaGcharlotte
    I worked for other delivery services and I have the know how of how things work. It’s been a little overwhelming receiving texts telling me repeatedly the customer wants you to leave the order at the door when I can read the customer instructions and I signed up to do Myers park area earlier I sat there right near queens and east blvd but it would t change my position from uptown/nods to Myers park area so i wasn’t able to get any work I had to go to park road area to get it to switch so I did some unnecessary driving and wasted time trying to get an order I hung out in South Park area since it told me that’s another hot spot but I didn’t receive one order so a bit frustrated and my first day it didn’t give me an earlier end dash time it was 3:30 am I was on a route so I just went with that so I can go back to my delivery screen but please cut back on the texts unless it’s to notify me of changes don’t tell me go to so and so restaurant I see on the app where the call is sending me and reminding me to take a pic etc. sometimes the customer comes down to get order or opens the door upon arrival so I can’t take a photo. Please use these tool for the drivers that are new and need more guidance I got this ive done over 300 deliveries for postmates and instacart as well so I know how it works. Thank you

External Links

DoorDash, Inc. Official Website

Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2020-05-26.
Content is available under CC BY-NC-SA 3.0 unless otherwise noted.
DoorDash - Driver content and materials are trademarks and copyrights of DoorDash, Inc. or its licensors. All rights reserved.
This site, Mycryptowiki, is not affiliated with DoorDash, Inc..