Xfinity Prepaid

Xfinity Prepaid Wiki

Written by Comcast

Rated 2.57672 From 189 Votes
$ 0.00
  • Last Updated: 2020-08-12
  • New version: 3.6
  • File size: 82.31 MB
  • Compatibility: Requires iOS 9.0 or later. and Android 4.4. KitKat or later

Xfinity Prepaid

This page is a stub. You can help Xfinity Prepaid Wiki by expanding it.

Xfinity Prepaid is an iPhone and Android Utilities App, made by Comcast. Today, it has gone through many interations by the developers - Comcast, with the latest current version being 3.6 which was officially released on 2020-08-12. As a testament to the app's popularity or lack thereof, it has gathered a total of 189 Reviews on the Apple App Store alone, with an average user rating of 2.57672 out of a possible 5 stars.

How does it Work?

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like: Refill your services on the go Check expiration dates and manage payments Add new channel packs Find the closest retailer Stay up to date on the latest offerings and promotions It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go! Learn more about 'Cal. Civ. Code §1798.135: Do Not Sell My Info' options at

Top Reviews

  • Xfinity prepaid

    By lizzy36
    I’ve had nothing but issues with the app. I log in and always click on stay logged in box but every single time I go back I have to log back in. Also when I try to pay I always get the something went wrong message is also come to my attention while checking my phone settings and searching for the Wi-Fi network that this network Xfinity offers its prepaid customers is not secured!! you have customers like myself who can’t afford the ridiculous prices you have for internet/cable and we still remain with your service but end up getting screwed. We are still paying to get this service the least you can do is make this app work without issues and give us a secured network because is what we all think we are getting.
  • Verification update

    By Redeminem2000
    Was using the app just fine to pay my bill and never had an issue until today I had a preference verification notification pop up and blocked the whole screen now I can’t pay my bill from the app and even tried the website and got the same thing and it won’t let me scroll down to click continue
  • Don’t use this service or app unless...

    By ChantzKacey
    I wouldn’t recommend this prepaid WiFi as an option unless you really have no choices. They give you the lowest grade WiFi, it always cuts out or has connection issues. The app definitely is flawed and barely works(you can barely every log in), you can’t make any changes to the WiFi password and it’s listed as an unsecured network. Then whenever you want to refill, the app takes forever to even get to your dashboard if it ever goes at all, you likely have to refill on your web browser. It’s just not a good service, even being prepaid it’s like they’re giving you the scraps of available low grade internet. You might as well be using a “dial up” connection smh.
  • This app doesn’t work

    By hey ya'll, what happened was:
    This app is not working properly. I tried to pay my refill and the app kept asking me to link my xfinity Id. I would and then it wanted me to reset my password. Just to ask me to log in again and link my account again. This happened at least 10 times before I gave up and I sat on the phone for 1 hour and 46 minutes with pre paid techs and they were unable to resolve the app issue. She was helpful though. I went to boost to pay the refill. I’m still not able to access the app. I have reset my phone. I have downloaded the app on a different phone and Still no success.
  • Amazing app for an amazing product

    By Govind Karadkhelkar
    I love using the mobile app for my xfinity prepaid service. I like my xfinity prepaid internet as it is very reliable and cost effective. It is a very easy way for me refill my services before or after expiry using this app. Allows me to be connected all the time and refill promptly. Happy user. 😊
  • One of the Most Useless Apps I’ve Ever Had

    By witchgoddess
    If you need support you certainly won’t get it through this app, which does nothing but send you to their useless website. Good luck trying to get support for Xfinity PrePaid! Even the account area is lacking in this app. Their unhelpful foreign phone support said the app shows outages - well it doesn’t. A total waste of space! The best part is that it won’t save your login & it will just spin & spin as it tries to connect to Xfinity but ultimately fails to connect to anything.
  • Worthless

    By thorochk
    If you think you’re getting the same xfinity that’s expensive you’re wrong WiFi is trash my internet went down 4 days ago I called support they said everything is good on there end left me with no solution I called back today they telling me my service has expired and I need to pay I paid a week early they said go back to where I paid the bill mind you on the app I still have 19 days left until my next bill they straight screwing there customers and they don’t care AT&T her I come
  • The Xfinity prepaid app won’t sign me in!

    By Monica, MD
    I have had the app since getting the service. Every time, and I mean EVERY time I attempt to sign in it does not recognize or take my 8 digit pin. I have gone to forgot my pin and changed it at least five times. I have spoken with someone from support about it twice. I have even done a chat with support and was told that the issue has been resolved, yet here I am AGAIN today, not able to sign in.
  • Changing my password

    By k213hall
    I got the app to change my password after I wasn’t able to online and I still can’t change my password. I’m already enrolled in auto pay so the app is basically useless to me.
  • Worst customer service

    By gomee2
    I am giving one star because I can’t give zero or even negative. I have been trying to get a refund from prepaid department from a MONTH. I purchased prepaid services but soon realized it’s speed is not enough for me. I returned modem and deactivated my account but they are not giving me any refund. I have been transferred from one call to another to another, kept in hold for half an hour. What is wrong with you? I really hope nobody purchase your services!!! IT IS THE WORST!!!!

External Links

Comcast Official Website

Download for Free on On iTunes
Download for Android

This page was last edited on 2020-08-12.
Content is available under CC BY-NC-SA 3.0 unless otherwise noted.
Xfinity Prepaid content and materials are trademarks and copyrights of Comcast or its licensors. All rights reserved.
This site, Mycryptowiki, is not affiliated with Comcast.