Subscription not working??Read this Review
This is my second review! The first time I gave 1 star and complained about what I thought was a glitch in the app .By reading other reviews I wasn’t the only one unable to use their subscription. Turns out after exiting the app , and going back to the log in screen, there’s a small link that clearly says “restore iTunes subscription “. (Common sense🤦🏽♀️) I was also impatient on the response time by the developers because I was really tryna see the real Blac Chyna🤣😂So after receiving a response, on how to correct my issue I gave the five stars this app clearly deserved! I am now able to access my subscription without being asked to subscribe when I was already subscribed!!
I love Amanda and King Bach but
I love the creators who founded the platform but honestly the app needs a lot of work. It’s really buggy, the design is sloppy and is really hard to click on anything, I haven’t been able to watch any video and I already payed.. I am disappointed because I really want to support your new entrepreneurial journey but if you guys are not gonna take the time and money to find a top notch coder then how are you going to compete with other platforms that have excellent quality and really well made apps ? With this app’s ugly design it just shows that you guys didn’t care and just launched the thing without even making sure it worked properly well. Trust me, if it’s not fixed soon I doubt people will continue their si subscriptions. This is similar to TanaCon . Everyone has faith on it but the creator just didn’t care enough and it turned out a real disaster. I bet the series are good but how the f* I am going to watch them if the app doesn’t even load anything?
Besides I subscribed because of the for Lil Tay series and no episode is unlocked :/
Update: Subscription Issue Solved
My issue with the app was solved by customer service. For anyone else that may be having a similar issue with receiving a message that you are not subscribed to watch shows when you have paid the subscription fee: 1) uninstall the app 2) Re download the app from iTunes 3) When you open the app scroll to the bottom (do not sign in) and click “Restore ITunes Subscription” and from there enter your Apple ID when prompted and you should be able to watch your shows again 😊
The only critique I would give is the customer service responses need to be quicker as I have reached out about this issue over 2-3 weeks ago and I am just now getting a response/solution after my second attempt to get assistance.
Other than that, great, thorough customer service.
Fresh, talented, forward thinking
I’ve followed many of the creators from Vine to Instagram and just wanted to support young men and women forging out on their own and being entrepreneurial. As for the app, it works as expected. Auto shifts videos to landscape without having to tap another button, and plays videos crisply and clearly. My only rub is that when I search in the search bar, by expectation is that it will return ALL results of that creator - for example, if I type “Bach” I get a handful of results and “King Bach” I get different results. A creator search should return everything that creator is in or contributed to, and organize accordingly. Keep doing your thing!!
Bad Customer Service
I contacted The Zeus Network June 7, 2019 via email to cancel subscription because they didn’t have the option to do so via website, app, iTunes and no contact number whatsoever. I reached out again on July 26 until present and have sent multiple emails and still no response. I even tried to contact them via Instagram and still no luck.
I just want to cancel this yearly subscription as I don’t even use their app or watch the videos. I find it ridiculous that customers can’t even get a hold of one person or get a response. 2 months!
This is my last resort to find other ways and file a complaint. I just want to cancel my subscription and get a refund on the transaction that occurred recently for this year’s subscription. Something I was trying to avoid from continuing by contacting them before my subscription expired. No response to date.
I love Zeus!
So...I been seeing ads and everything for Zeus Network and I wasn’t gonna subscribe tbh...but I love it. Joseline’s Cabaret was so entertaining. I loved watching that...which is the main reason I suscribed. I also enjoy watching The Conversation and I’m excited to see the new shows that will be coming on. Reminds me of a lot of shows I watched back in the day like I Love New York and Flavor of Love etc. I like Draya so I’m excited to see her show when it airs and I also have to catch up on Blac Chyna’s show. Zeus is something I look forward to watching after a long day of work or even when I’m just chillin in the house like today. Absolutely love it.
The best reality show app
This app is very beneficial because I love reality shows, the fact that I can actually watch new reality TV shows that may not make it to main stream cable TV; I’m still able to enjoy it sometimes you want to watch a good reality TV show and not something just made up like the main stream cable tv... now I’m just waiting for that blacc Chyna show to come out because if it doesn’t come out by the end of June I will unsubscribe!!! Or do another season of who what’s to be b Simone booyfriend.
What can I say...I WAS HOOKED
By BRii, fed up customer
Original:I’ve been contemplating for months now whether or not to subscribe to ZEUS and now I have and I’m in love. The originality of the shows are phenomenal, the B. Simone dating show was the push I needed to subscribe, it’s hilarious. This network is definitely for the culture and can be viewed and useful to everyone. Thank you for creating this network, I love seeing my favorite social media stars all in one spot doing what they love. Creating Magic!
Edit on 9/14: Promises of new shows are not fulfilled. I know it’s a new network, but please don’t promise something and not follow through and don’t even follow up with your subscribers letting them know of any issue or changes. Inconsistent and a bit unprofessional, I don’t want to lose faith in this network since it’s for the culture. I might be back once they get it together.
y'all. this network is so real and raw! i love the reality shows because they show everything without all the editing. and i do mean EVERYTHING! and if that's not the case, viewers definitely feel like it. i get so much entertainment out of the shows on this network, and i love the social element of it too! the only thing i will say is that when im about to watch something fairly new, the social feed under the show has so many spoilers about it that it kinda ruins it for me, especially if it's a competition show. but honestly, i can get over it! 😂love this app and love seeing my black people in real life 😍
When your done watching a show instead of it going to the next episode it goes to the episode we watched before. For example if I’m done watching episode 3 instead of it going to episode 4 it goes to episode 2. Also another flaw the app doesn’t give you the option of adding a show to your library it lets add one episode to the library but not the whole show. So if I wanted to add a show to my library I have to press on each episode in order for it all to be in my library. Other then that I love all the shows I’ve watched and I love all the tea I see.