WhatsApp Business

WhatsApp Business Wiki

Written by WhatsApp Inc.

Rated 4.75628 From 182,047 Votes
$ 0.00
  • Last Updated: 2021-01-11
  • New version: 2.21.11
  • File size: 154.70 MB
  • Compatibility: Requires iOS 9.0 or later. and Android 4.4. KitKat or later

WhatsApp Business

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WhatsApp Business is an iPhone and Android Business App, made by WhatsApp Inc.. Today, it has gone through many interations by the developers - WhatsApp Inc., with the latest current version being 2.21.11 which was officially released on 2021-01-11. As a testament to the app's popularity or lack thereof, it has gathered a total of 182,047 Reviews on the Apple App Store alone, with an average user rating of 4.75628 out of a possible 5 stars.

How does it Work?

A simple tool for businesses to talk to their customers. — WhatsApp Business from Facebook WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business. If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers. In addition to the features available in WhatsApp Messenger, WhatsApp Business includes: • BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information. • BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away. • LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call. • RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number. • WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser. WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more. *Data charges may apply. Contact your provider for details.* -------------------------------------------------------------------------------------------- We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

Top Reviews

  • Great but better with categories

    By Njohana
    Hi, l am enjoying so much this app and it is great for business, only thing l see you don’t have an option to organize your products by category, so if you have 100 type of the same product, customers must look one by one. And also you should be allow to send pictures o messages to one group of customers for example de one inside your categories and only the ones inside the category that you select. Everything else is perfect and great!
  • A big problem

    By Ade Burna
    Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks
  • Need to fix one thing

    By IHuZaifaMalik
    Hi, when you reply to old chats you scroll down and reply and after you come back at the top chats and then you have to find again old chats . Plz fixit . I need again n again come back up and wcrool down to reply old chats and follow up. 2 : Plz add more colors label. And if label can be in smaal fonts and less space occupy under name that would be good . Cuze if you are putting alot of labels because thwir fonts size is big and bold colors it’s too much mess. Thankuou

    By SmartMeals
    This app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount. PLEASE FIX THIS BUG ASAP: Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!
  • My recommanded

    By Saaadegh
    Hi I use the wa business for more option I think that we need more option to handle our works such as a control the online status for emergency session time becaus when i waiting for message from my team in wa business all the people see that I’m online and they tell “let’s talk to him because he is online...!!!🙄” but in real I’m in serious session and just waiting for one doc from my team...
  • Looks like a good app except...

    By BlueLavaGirl
    Had it set up for my small business but ended up deleting it from Facebook. It shows my cell number instead of... Use WhatsApp to connect to “business name here”. Makes sense to have this option since they’re connecting to it from my Facebook business page. We have a standard landline for our business but wanted to try out messaging for new contacts or people finding us on social media. If I wanted them to know my cell I’d just post it on social media so either way whats the point of this app? Thought it was an mediator to use for business with oversharing personal info.
  • Great idea but...

    By milaneza007
    It’s a very good idea for people who have two phones! However, for people like me who only have one phone and doesn’t want customers to text you to your personal profile this app is not the solution. There could be an option for a business account where you can select your customers from your contacts that way they can only communicate through the business account and you can have more privacy in your personal account
  • What we needed and it’s here

    By Davidsafari
    I think there should be 3 whatsapp even Four coz people like me are traveling for business and we get 10 different numbers which we use them at least 5 of em constantly I think the 3rd whatsapp in our devices app stores must be something like telegram with channels and more features Thanks a lot for all your cares and effort
  • Number with another owner

    By nane#%
    I can’t believe when I request a number in WhatsApp Business already have another owner in the same phone number, now I have the issue receiving it several calls and texts from Africa! I will try to blocking everyone but it’s impossible the people still show up.. I think WhatsApp isn’t safe to obtain a number. I can’t imagine another person request the same number and push me away and my client can’t reach me, also I contact costumers service and is just a robotic voice give you some options and never resolved the problem. This is a huge problem!
  • Images

    By AT&T lies
    The auto save to camera roll groups all the saved photos with my regular WhatsApp photos making this app completely useless. I want to be able to completely separate my WhatsApp and WhatsApp business accounts which means the business account needs a completely separate folder for photos. Especially when business photos are being used to ensure I don’t get scammed. Looks like I’ll be using a different chat app and just keep regular WhatsApp for personal use which is a shame because the last thing I wanted was to make my employees download another app to their phones.

External Links

WhatsApp Inc. Official Website

Download for Free on On iTunes
Download for Android

This page was last edited on 2021-01-11.
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