UnitedHealthcare Wiki

Written by United HealthCare Services, Inc.

Rated 4.76447 From 7,982 Votes
$ 0.00
  • Last Updated: 2020-05-25
  • New version: 1.7.4
  • File size: 62.30 MB
  • Compatibility: Requires iOS 11.3 or later. and Android 4.4. KitKat or later


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UnitedHealthcare is an iPhone and Android Health & Fitness App, made by United HealthCare Services, Inc.. Today, it has gone through many interations by the developers - United HealthCare Services, Inc., with the latest current version being 1.7.4 which was officially released on 2020-05-25. As a testament to the app's popularity or lack thereof, it has gathered a total of 7,982 Reviews on the Apple App Store alone, with an average user rating of 4.76447 out of a possible 5 stars.

How does it Work?

† Not all UHC plans are currently supported by the app, not all features are available for every plan Managing health care on the go just got easier with the UnitedHealthcare app! It's designed to save you time by providing easy access to your information. Features available are based on your personal health plan and can include: Find and Manage Providers - Find doctors, specialists, or health care facilities with our guided and location-based search. - Save your favorite doctors or facilities for easy access. Manage Claims† - Review your claims by member, provider, status, facility, service or date. - Review your claims payment breakdown and Explanation of Benefits. ID Card - Never lose your insurance card again! View and share your ID card. View Cost Estimates† - Know how much you could pay for treatments and specialty services. Reference Copays, deductibles, and out-of-pocket expenses† - View your copay, deductible, and out-of-pocket expenses. View Account Balances† - Know your health reimbursement, flexible spending, and Optum Bank health savings account balances. Easily Sign In - Use HealthSafe ID™ (a new, enhanced login that lets you access nearly all UnitedHealthcare digital tools with one username and password) to securely access your app. - Never forget your password again with Touch ID or Face ID. Manage Your Health† - View personalized recommendations for preventative care - Track your steps and activity with the Apple HealthKit integration for select programs

Top Reviews

  • Best experience I’ve had healthcare apps!

    By Just me Lil 'b.
    I will say that I have been very impressed this app. I have had BCBC and Cigna’s apps, and by far UHC has been the most functional and user friendly for me! I have only been using it since September 2019 when my benefits switched. All I can say is I never missed a beat and have not had to call UHC for anything to date! For me this alone has me smiling! I give it 5 stars, but I am great at updating my reviews if and when my experience or thoughts change! Keep it operating properly and don’t try to improve or change it if it’s not broken. Too many companies do this and someone needs to say enough at times! When ease turns to frustration say good bye to things that affect your bottom line!!
  • Changed without warning

    By Acoustic Words
    I downloaded this app about a year ago. As far as the app itself is concerned, I was pleased with it. I didn’t need it for a while until today; when I tried to log in to resolve an insurance mixup, I was denied entry. After spending some time checking my email and password, I came to the App Store to see if I could get some info here. That’s when I learned that some time during the interim the UHC app was no longer usable by AARP Medicare Advantage/UHC customers. I will be deleting this app - why should I keep something I can’t use? - and I understand UHC has the right to simplify things on their end, but it would have been nice to have received some warning of the change BEFORE I had to use it. The app itself gets five stars; the lack of communication dropped it to three.
  • Awesome New Organizer!

    By PRSJo
    I am very impressed with what I see, it’s great for staying in the loop of things as they are processing, I love that I could see everything and everyone that I seen or visit with, perfect and the charges are broken down so you can see everything, if your life is very busy and you have to keep thing organized this is what you need, you can make notes on each claim and keep it all together with that claim. I finally was able to register and log on today after trying for a couple weeks and I’m so glad I’m up and running with it. Stress defuser, peace of mind is where it help me to be....Thanks
  • Great App

    By M.Shimala
    This is a great app. It makes things so much easier. You can access your is card. The app provides you your recent EOB’s as well as your deductible amount and how much money has been applied toward it based on your medical visits. The best thing about this app is you can search for a specific procedure. This allows you to view the doctors in the area you live or nearby. You see the doctors name as well as reviews. It will show you what the doctor charges and gives a detailed breakdown of what you will pay out of pocket with explanations. You can use this to “shop” different doctors for a lower cost. Excellent app.
  • Instant assistance

    By Mamathetaxidriver
    This is the best kept secret of UHC. Previously I used Anthem BCBS app and it was 1 star compared to this app. It loads your ID card so when you need to show it/ you have it handy— because who wouldn’t have their phone with them?! AND— you have instant access to processed claims that you can filter to find what you are looking for. AND. THE. BEST. KEPT. SECRET: they have a prompt where you can request to talk to a UHC rep and because they have all your information loaded— THEY CALL YOU. No hoops to jump through to talk to a human being who is not foreign and easy to understand.. no waiting on hold either. I like easy😊.
  • Sick 6 months old

    By mannyd84
    (This is his wife writing this review) So we just used the call a nurse 24hrs and I couldn’t be happier with how it turned out. She was so nice, helpful, answered all of our questions and even the ones we didn’t ask. She also told us about another option that they offer and where to look for it on the website to see if that will help us as well. Oh.. and when we put in to talk to a nurse I don’t think we even closed the app fully before my cell phone was ringing. Great turnaround and awesome nurse. I will definitely use this again whenever someone is sick again.
  • Clarity in medical insurance? It’s true!!

    By Indyboswell
    Wow! This app actually gives a clear representation of my insurance plan, deductibles, co-pays, and what has already been charged to those areas. Don't expect another low-tech, non functioning med insurance app. My experience is that I have direct information, updated within a few days to a week of service. Also like the in-network doctor near me finder. I have three children, ages 5 and younger, and we like to travel. Knowing that I can find a close-by in-network provider for the inevitable sniffles, bug bites, and upset stomachs that come with traveling with children, is peace of mind!
  • My primary insurance! Secondary insurance is through mail handler‘s benefit plan

    By redwing518
    I’m very thankful to be one of the few that are covered with dual insurance is having this has made my life and choosing to go to the doctor much easier! Are used to fear about not having money to pay for all the bills to find out that you have kidney disease, carpal tunnel in both wrists, And sleep apnea. There a Tonna test they have to be done from watching your blood pressure and checking your cholesterol to seeing how many white blood cell count you have. Thank you for being with me in the beginning of this progress!
  • Simple

    By _Zolo22
    This app is so easy to use. It shows all you need to know about those providers around you. It has ratings by them, how close they are, what services they render, on top of that how much you will be spending! It’s awesome because then for those that are out you can know what to expect when you get there. Reviews on the app are weird because it shows the ratings per provider but they don’t show what their patients are saying. However, I am unsure if it’s for HIPAA compliance. I mean I would like to see what people are saying to really know whether to go there or not.
  • Poor design

    By norate123
    I downloaded the app and had my two college children download it as well. Since neither really carry wallets, I thought it would be a good way for them to have quick access to the insurance cards if needed. The problem is there are six people in our plan so one child is printed on a separate card that is not visible on the app. I called in to UHC to see if there was a way to view all persons covered via the app. The agent that I spoke to was less than helpful and sarcastic. I will not name her in this review, but if someone cares enough to reach out to me, I will certainly share the name and details about the encounter. You all should consider an update that makes all details assessable on the app. If not then what’s the point? It’s not convenient or helpful if it’s missing important information.

External Links

Download for Free on On iTunes
Download for Android

This page was last edited on 2020-05-25.
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