T.J.Maxx

T.J.Maxx Wiki

Written by The TJX Companies, Inc.


Rated 2.34729 From 1,290 Votes
$ 0.00
  • Last Updated: 2020-10-01
  • New version: 8.1
  • File size: 108.15 MB
  • Compatibility: Requires iOS 9.0 or later. and Android 4.4. KitKat or later

T.J.Maxx


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T.J.Maxx is an iPhone and Android Shopping App, made by The TJX Companies, Inc.. Today, it has gone through many interations by the developers - The TJX Companies, Inc., with the latest current version being 8.1 which was officially released on 2020-10-01. As a testament to the app's popularity or lack thereof, it has gathered a total of 1,290 Reviews on the Apple App Store alone, with an average user rating of 2.34729 out of a possible 5 stars.

How does it Work?


Thanks for downloading the T.J.Maxx App. You can shop amazing styles & savings anywhere, anytime! Explore our enhanced TJX Rewards experience! Now it’s easier than ever to access your earned Rewards Certificates digitally, manage your TJX Rewards credit card account on-the-go, and redeem your rewards in-store. Discover two exciting ways to shop our vast selection and newest arrivals: 1. Use our visual search tool “the maxx lens” to search in a snap. See something you like? Take a photo in store (or out & about) & shop similar styles right here. 2. Build your own shop with my maxx matches by selecting the styles you love & we’ll create a custom closet just for you. Register for the T.J.Maxx App to create a mobile account (you can use your HomeGoods App account here as well). Use the store locator to find our family of stores near you.

Top Reviews

  • Love it


    By linbad98
    The review complaining about not being able to filter searches; the app is just like being in store. Online merch is changing daily just as if you were inside TJ Maxx. It would be literally impossible to put certain things in categories when they’re turning merchandise just as much as the store fronts are. The review complaint about not being able to access your card in store; that’s a safety precaution not only for you, but for the cashiers. With no way to access customer cards that takes away the possibility of credit card fraud made by employees. We all want to believe everyone is honest, but that’s naive. I had an online account prior to the apps release and since then I have had zero issues. My login has remained the same. I will say the online version has more features this app has yet to offer, but it’s still brand new. I love being able to find brand name merchandise for a fraction of the cost and I love the diversity the online market has to offer. TJ will always be my go to! I love the days when there’s free shipping and I love being able to shop and pay my card from the same place!
  • Waste of time


    By Saraitasis
    Update: It was only less than 1/2 hour before my account updated. So thankful for the last customer service agent. The issue was my phone number. She removed my phone number from old closed credit card account. She didn’t need a long explanation. She knew exactly was going on. :) I recently started using this app because I wanted be more efficient. Well, this app has done the opposite. When I was in the store ready to pay, it showed the correct reward balance but within a few seconds it decreased by $50! This is before I gave her my rewards. Then it corrected by the time I got home. Today I called because I wanted to pay by bill using my app. Cool, right? No way. They have my old closed credit card on there and there’s no way it lets me update. I felt like a ping pong ball with customer service. Finally after the 4th person, supposedly it’s fixed but I wont know if it really is until 24-48 hrs. These employees need proper training and two I can tell was outsourced and let me tell you...the one guy I ended up hanging up on. Couldn’t understand a thing and he didn’t seem to care or explain what was happening. I hardly ever give bad reviews and I’m not even pmsing-lol- but after too much wasted time, I felt this app deserved it.
  • Worst App Ever


    By A Random Rick
    This is the worst app I’ve ever used! Get a new developer!!! I actually cancelled a TJX Card several years ago because it was so difficult to use and manage my account from this app. I was completely frustrated after spending several hours over several months with the customer service and technical support departments trying to resolve the issue. I gave up and cancelled my card. The last time in the store my purchase was large and I was offered a significant discount on purchase if I signed up for the card. The cashier told me that a lot of improvements had been made to the app and website of the past few years making it much easier to navigate and manage...I just received my new card and attempted to register to make the payment. The website and app are still AWFUL! For some illogical reason you have to have 2 separate ID’s and Passwords for the Credit Card and the Rewards Card...Come ON! Make it simple! Hire the developer that developed the Fry’s Grocery App and Rewards Card...so easy to use and points automatically added to card. I’ve spent too much time already on this and will be cancelling this new card as well.
  • Get it togetherp


    By TaraNay
    Why in the world would you be able to “browse” online but not be able to actually buy anything? Especially with stores like Marshall’s and TJ Maxx where inventory is constantly changing. —-despite the message from the CEO on the websites and app, you can’t even actually browse. Get it together. If all the stores are closed and you’re not doing online orders it shouldn’t be too difficult to at least have the correct info on your page. Now this is just ridiculous.... limiting online orders is probably the most ridiculous excuse for this covid that I’ve seen. You must have the most ignorant CEO ever if they seriously think that will somehow prevent anyone from spreading the virus. Nearly every other company has opened back up.... its absolutely stupid that you can’t shop online or in store still at TJ Maxx or Marshall’s. Once I use the stupid gift certificate I have I will never shop at another one of your stores. The simple fact that you can’t even update your website shows how absolutely incompetent your company is.
  • Unable to sign up/in


    By Jillbillbill
    I had this app with a previous account/card with no problem, and when said card was replaced in the mail and never received, I had to get a new one. Since then, I am unable to sign into my old account, and unable to create a new account. I was previously able to make all my payments through the app to my credit card, but now it’s more difficult and I can not access it nearly as quickly. This app is now essentially useless to me. I requested a new password link to be sent and it never arrived to my inbox, even after countless requests. This app is being deleted AGAIN immediately.
  • App Doesnt Deliver


    By wgeisha1968
    The app had a feature that said I could enter a PIN and it would display my card number. I thought this meant I wouldnt need to carry my card and could scan the card for in store purchases via the app, or I could at least see my card number on the app and pay online. This feature has never worked and never has displayed my card number. I have attempted several times to log on the app to view my credit card account (after the app updated and booted me out and I had no idea what the log in info was as I had used my fingerprint to sign in) and then it told me incorrect information even after I redid my email/password combo. This app is very frustrating and only used to pay my bill, and now it wont even let me log in. Tempted to pay off the card and just stop using it as I have other cards with apps that work easier than this.
  • You must be joking


    By events guy
    So let me understand the mobile / promotional strategy undertaken by TJX, the owners of T.J. Maxx, Marshall's, HomeGoods, Sierra Trading Post and Homesense (?). If I want to register on the T.J. Maxx website, that is one set of credential. If I want to register for TJXRewards, that is a second set of credentials. AND if I want to use the smartphone (iPhone) App, I need a 3rd set of credentials. That is why you get one star. I did not even use the App, but -1 star for making me register for a separate mobile login. -1 star for not letting me use my TJX Rewards login as my T.J. Maxx website login, or if I had registered in the other order, then for not letting me use my T.J. Maxx website login for TJX Rewards. This all means that while I may occasinally shop at the T.J. Maxx near my house, I am surely not going to be using any of the websites or Apps to tie me closer to the company. Someone needs to give this strategy a serious reconsideration.
  • Ridiculous issues.


    By Sysssabear
    A) the login doesn’t work half of the time. I log in with the Touch ID, it loads for about a minute and a half then closes the app. B) when I do get in I cannot link my card digitally because there is no way to hit the “next” button when following the problems. And finally C) why is nothing being done about these issues?! I’ve only been on this app for a day and have had nothing but issues. I go to check the reviews and see that the same problems are being repeated over and over on the reviews because no one is doing anything about it! Own up to your ridiculous app and fix the issues if you would like to keep customers. I know I will not be continuing to use it personally with this amount of unprofessionalism from a large company.
  • E-gift card a no go


    By Carbybear
    The only reason I downloaded his app to begin with was so that I could upload the e-gift cards that I sometimes receive. The function to upload an e-gift card has been down for over a week and shows no evidence that it will be fixed. When I tried calling customer support to inquire if something was wrong with the app they had no clue about e-gift cards and there was no one in the department who could answer my question. Are you kidding me? What kind of customer support doesn’t have someone who can answer a simple question? I only saw that the adding of gift cards was not “available at this time” when I downloaded the HomeGoods app to see if I could put it on there. At least that app actually gives you that bit of information.
  • Horrible


    By JenniferLewis
    I’m not sure if this is a review of the app or TJ Maxx online arrives in general. There is no customer service for the app or website IT. They do provide a phone number to call for customer service, maybe they have IT assistance there but I don’t want to call and use time to address that issue, I have more important things to do. My main problem is that the app and website say that I have the wrong password when I login. I write my password down so I don’t forget. I have to reset my password EVERYTIME I login on the first try, EVERY SINGLE TIME, no matter what method I use: phone, computer, app. I’ve just resigned myself to the fact that this is the way I have to access my account. I don’t know what this company is doing with everyone’s fees but it’s not paying for IT.

External Links

The TJX Companies, Inc. Official Website

Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2020-10-01.
Content is available under CC BY-NC-SA 3.0 unless otherwise noted.
T.J.Maxx content and materials are trademarks and copyrights of The TJX Companies, Inc. or its licensors. All rights reserved.
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