T.J.Maxx Wiki

Written by The TJX Companies, Inc.

Rated 2.31658 From 1,472 Votes
$ 0.00
  • Last Updated: 2021-03-23
  • New version: 9.0
  • File size: 97.47 MB
  • Compatibility: Requires iOS 9.0 or later. and Android 4.4. KitKat or later


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T.J.Maxx is an iPhone and Android Shopping App, made by The TJX Companies, Inc.. Today, it has gone through many interations by the developers - The TJX Companies, Inc., with the latest current version being 9.0 which was officially released on 2021-03-23. As a testament to the app's popularity or lack thereof, it has gathered a total of 1,472 Reviews on the Apple App Store alone, with an average user rating of 2.31658 out of a possible 5 stars.

How does it Work?

Thanks for downloading the T.J.Maxx App. You can shop amazing styles & savings anywhere, anytime! Explore our enhanced TJX Rewards experience! Now it’s easier than ever to access your earned Rewards Certificates digitally, manage your TJX Rewards credit card account on-the-go, and redeem your rewards in-store. Discover two exciting ways to shop our vast selection and newest arrivals: 1. Use our visual search tool “the maxx lens” to search in a snap. See something you like? Take a photo in store (or out & about) & shop similar styles right here. 2. Build your own shop with my maxx matches by selecting the styles you love & we’ll create a custom closet just for you. Register for the T.J.Maxx App to create a mobile account (you can use your HomeGoods App account here as well). Use the store locator to find our family of stores near you.

Top Reviews

  • Love it

    By linbad98
    The review complaining about not being able to filter searches; the app is just like being in store. Online merch is changing daily just as if you were inside TJ Maxx. It would be literally impossible to put certain things in categories when they’re turning merchandise just as much as the store fronts are. The review complaint about not being able to access your card in store; that’s a safety precaution not only for you, but for the cashiers. With no way to access customer cards that takes away the possibility of credit card fraud made by employees. We all want to believe everyone is honest, but that’s naive. I had an online account prior to the apps release and since then I have had zero issues. My login has remained the same. I will say the online version has more features this app has yet to offer, but it’s still brand new. I love being able to find brand name merchandise for a fraction of the cost and I love the diversity the online market has to offer. TJ will always be my go to! I love the days when there’s free shipping and I love being able to shop and pay my card from the same place!
  • Waste of time

    By Saraitasis
    Update: It was only less than 1/2 hour before my account updated. So thankful for the last customer service agent. The issue was my phone number. She removed my phone number from old closed credit card account. She didn’t need a long explanation. She knew exactly was going on. :) I recently started using this app because I wanted be more efficient. Well, this app has done the opposite. When I was in the store ready to pay, it showed the correct reward balance but within a few seconds it decreased by $50! This is before I gave her my rewards. Then it corrected by the time I got home. Today I called because I wanted to pay by bill using my app. Cool, right? No way. They have my old closed credit card on there and there’s no way it lets me update. I felt like a ping pong ball with customer service. Finally after the 4th person, supposedly it’s fixed but I wont know if it really is until 24-48 hrs. These employees need proper training and two I can tell was outsourced and let me tell you...the one guy I ended up hanging up on. Couldn’t understand a thing and he didn’t seem to care or explain what was happening. I hardly ever give bad reviews and I’m not even pmsing-lol- but after too much wasted time, I felt this app deserved it.
  • Worst App Ever

    By A Random Rick
    This is the worst app I’ve ever used! Get a new developer!!! I actually cancelled a TJX Card several years ago because it was so difficult to use and manage my account from this app. I was completely frustrated after spending several hours over several months with the customer service and technical support departments trying to resolve the issue. I gave up and cancelled my card. The last time in the store my purchase was large and I was offered a significant discount on purchase if I signed up for the card. The cashier told me that a lot of improvements had been made to the app and website of the past few years making it much easier to navigate and manage...I just received my new card and attempted to register to make the payment. The website and app are still AWFUL! For some illogical reason you have to have 2 separate ID’s and Passwords for the Credit Card and the Rewards Card...Come ON! Make it simple! Hire the developer that developed the Fry’s Grocery App and Rewards Card...so easy to use and points automatically added to card. I’ve spent too much time already on this and will be cancelling this new card as well.
  • Get it togetherp

    By TaraNay
    Why in the world would you be able to “browse” online but not be able to actually buy anything? Especially with stores like Marshall’s and TJ Maxx where inventory is constantly changing. —-despite the message from the CEO on the websites and app, you can’t even actually browse. Get it together. If all the stores are closed and you’re not doing online orders it shouldn’t be too difficult to at least have the correct info on your page. Now this is just ridiculous.... limiting online orders is probably the most ridiculous excuse for this covid that I’ve seen. You must have the most ignorant CEO ever if they seriously think that will somehow prevent anyone from spreading the virus. Nearly every other company has opened back up.... its absolutely stupid that you can’t shop online or in store still at TJ Maxx or Marshall’s. Once I use the stupid gift certificate I have I will never shop at another one of your stores. The simple fact that you can’t even update your website shows how absolutely incompetent your company is.
  • Linking cc and rewards doesn’t work!

    By Kirsti N
    This app is fine if all you want to do is shop or look at your credit card balance, assuming the credit card is linked to your rewards account. However, my reward certificates do not automatically upload. This is why technology exists, yet the app does not use said technology. When I go to the instructions on how to get my rewards to upload, the first step states, “go to rewards tab and choose ‘upload rewards’.” Well the upload rewards part does not exist! I can’t even manually type it on because of this. I have to hold on to the rewards email notification, then find that email when I’m at checkout in the store. aVery frustrating
  • App Doesnt Deliver

    By wgeisha1968
    The app had a feature that said I could enter a PIN and it would display my card number. I thought this meant I wouldnt need to carry my card and could scan the card for in store purchases via the app, or I could at least see my card number on the app and pay online. This feature has never worked and never has displayed my card number. I have attempted several times to log on the app to view my credit card account (after the app updated and booted me out and I had no idea what the log in info was as I had used my fingerprint to sign in) and then it told me incorrect information even after I redid my email/password combo. This app is very frustrating and only used to pay my bill, and now it wont even let me log in. Tempted to pay off the card and just stop using it as I have other cards with apps that work easier than this.
  • You must be joking

    By events guy
    So let me understand the mobile / promotional strategy undertaken by TJX, the owners of T.J. Maxx, Marshall's, HomeGoods, Sierra Trading Post and Homesense (?). If I want to register on the T.J. Maxx website, that is one set of credential. If I want to register for TJXRewards, that is a second set of credentials. AND if I want to use the smartphone (iPhone) App, I need a 3rd set of credentials. That is why you get one star. I did not even use the App, but -1 star for making me register for a separate mobile login. -1 star for not letting me use my TJX Rewards login as my T.J. Maxx website login, or if I had registered in the other order, then for not letting me use my T.J. Maxx website login for TJX Rewards. This all means that while I may occasinally shop at the T.J. Maxx near my house, I am surely not going to be using any of the websites or Apps to tie me closer to the company. Someone needs to give this strategy a serious reconsideration.
  • Horrible

    By JenniferLewis
    I’m not sure if this is a review of the app or TJ Maxx online arrives in general. There is no customer service for the app or website IT. They do provide a phone number to call for customer service, maybe they have IT assistance there but I don’t want to call and use time to address that issue, I have more important things to do. My main problem is that the app and website say that I have the wrong password when I login. I write my password down so I don’t forget. I have to reset my password EVERYTIME I login on the first try, EVERY SINGLE TIME, no matter what method I use: phone, computer, app. I’ve just resigned myself to the fact that this is the way I have to access my account. I don’t know what this company is doing with everyone’s fees but it’s not paying for IT.
  • Ridiculous issues.

    By Sysssabear
    A) the login doesn’t work half of the time. I log in with the Touch ID, it loads for about a minute and a half then closes the app. B) when I do get in I cannot link my card digitally because there is no way to hit the “next” button when following the problems. And finally C) why is nothing being done about these issues?! I’ve only been on this app for a day and have had nothing but issues. I go to check the reviews and see that the same problems are being repeated over and over on the reviews because no one is doing anything about it! Own up to your ridiculous app and fix the issues if you would like to keep customers. I know I will not be continuing to use it personally with this amount of unprofessionalism from a large company.
  • Call customer service

    By goldennanna
    This is the first review I have ever written. The first 3 customer service agents that I spoke to were completely RUDE and not at all helpful! I called because I tried ALL suggestions to resolve my problem and nothing worked. Believe me, I would not ever call your customer service unless absolutely necessary. I finally spoke with Jenna on my 4th try and although she wasn’t able to resolve my issue she gave me an option to try and a case number so that I could follow up and hopefully the technical support department will be able to help me. All I was trying to do is PAY YOU! Just a travesty that people that work for you aren’t trained to be kind to your customers and we are made to feel like we are a bother and a problem to talk to.

External Links

The TJX Companies, Inc. Official Website

Download for Free on On iTunes
Download for Android

This page was last edited on 2021-03-23.
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