Tech PHD

Tech PHD Wiki

Written by T-Mobile

Rated 4.4396 From 298 Votes
$ 0.00
  • Last Updated: 2021-01-25
  • New version: 3.0.7
  • File size: 122.60 MB
  • Compatibility: Requires iOS 11.0 or later. and Android 4.4. KitKat or later

Tech PHD

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Tech PHD is an iPhone and Android Utilities App, made by T-Mobile. Today, it has gone through many interations by the developers - T-Mobile, with the latest current version being 3.0.7 which was officially released on 2021-01-25. As a testament to the app's popularity or lack thereof, it has gathered a total of 298 Reviews on the Apple App Store alone, with an average user rating of 4.4396 out of a possible 5 stars.

How does it Work?

Tech PHD by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world.Tech PHD by Assurant® lets you: •Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all of your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers. •File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. •View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. •Troubleshoot Your Devices – Get the most out of your devices and discover helpful Step-by-Step Guides. •Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place.Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

Top Reviews

  • Happy Tech PHD User

    By I'm a little annoyed
    I have been a T-Mobile Customer for 5 years, and when a store rep showed me this app I was blown away! I am not the most technical person, but the Tech PHD expert I spoke to on the phone was able to assist me with all my technical questions. I was in need of resetting my WiFi router and connecting my phone to my new smart fridge, and the helpful rep on the phone help me set everything up within 30 min. This app is only available to JUMP plus customer at T-Mobile, and it is a cool service I’ll use for all my IOT needs.
  • Best app to file a claim

    By kimmieavilez
    This app is awesome, I had never filed a claim faster than this. I had a lot of trouble using mytmoclaim online, but this makes it a lot easier and faster. It took me like 5 minutes and everything was process rapidly and my claim was approved. Really glad this app exists, thank you.
  • Not worth your $$$

    By LTG0210
    Worst claim company ever. Ive been with Tmobile for many years and have been paying this company insurance $ for years with no claims. When I finally need them to file a claim for my stolen Iphone they cant cover it because the person who stole it had my permission to use it and its my fault for trusting someone who would steal from me. Like seriously what about all the dam money ive been paying you all for over 4 years.
  • Not suitable for business accounts

    By jcbosacoma
    The app assumes the filing of the claim is for the phone where the app is being installed. That is not the case for business or family accounts. It picks up the model of the phone where installed instead of asking and you can’t change the information either
  • Best device coverage on the market

    By Broken Screen :(
    Love the simplicity and value of the product. No hassle claims and repair time in super fast.
  • 5//5

    By Tobykingslayer
    Five starts. I’ll give it 5 starts. Only because now it’s going to take an army of 2 to stop
  • Love it

    By jdjdjjdkdkd
    Great u have everything at your fingertips
  • Good

    By Bri9909
    Love this
  • Garbage Assurant

    By @ohvalentino
    I literally don’t know where to start. The horrible customer service reps or just their thieving ways. T-Mobile REALLY messed up by partnering with these guys. Switching to another carrier ASAP.
  • Awesome App

    By Apple84567
    Best app to use for insurance and needed technical support I love T-Mobile #Un-Carrier

External Links

Download for Free on On iTunes
Download for Android

This page was last edited on 2021-01-25.
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