Lime - Your Ride Anytime

Lime - Your Ride Anytime Wiki

Written by Neutron Holdings. Inc.


Rated 4.93376 From 1,562,543 Votes
$ 0.00
  • Last Updated: 2021-07-19
  • New version: 3.16.0
  • File size: 146.73 MB
  • Compatibility: Requires iOS 11.0 or later. and Android 4.4. KitKat or later

Lime - Your Ride Anytime


This page is a stub. You can help Lime - Your Ride Anytime Wiki by expanding it.



Lime - Your Ride Anytime is an iPhone and Android Travel App, made by Neutron Holdings. Inc.. Today, it has gone through many interations by the developers - Neutron Holdings. Inc., with the latest current version being 3.16.0 which was officially released on 2021-07-19. As a testament to the app's popularity or lack thereof, it has gathered a total of 1,562,543 Reviews on the Apple App Store alone, with an average user rating of 4.93376 out of a possible 5 stars.

How does it Work?


Lime is your ideal carbon-free option for any trip, any time, anywhere. Available in more than 150 cities globally, Lime is a leading provider of electric vehicles, including scooters, bikes and mopeds. Whether you’re commuting to work, running errands, riding with friends, or exploring a new city, Lime has an electric vehicle to meet any need, preference or comfort level. HOW IT WORKS • Download the app, create an account, accept our User Agreement, acknowledge you’ve read our Privacy Notice, and add a valid payment method • Find a nearby Lime vehicle on the map (vehicle availability depends on your location and supply) • Unlock your vehicle by scanning the QR code, entering the plate number, or, if available in your city, tapping a button on the app RIDE GREEN Our mission is to provide for a carbon-free future, creating cleaner, more livable cities that put people first. Transportation is one of the world’s largest sources of climate-disrupting greenhouse gas emissions, contributing approximately 25% of global CO2. To address climate change and make cities healthier and more livable, we aim to revolutionize urban transportation, creating a shared, electric, and carbon-free future. Electric, shared micromobility is among the most sustainable ways to get around, with the potential to replace all short car trips. RIDE RESPONSIBLY A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always: • Ride scooters and bikes in bike lanes, never on sidewalks • Wear a helmet when you ride • Park clear of walkways, driveways, and access ramps Visit https://safety.li.me/ to learn more You can read more about Lime’s products and services, including how we calculate our prices in our user agreement: https://www.li.me/user-agreement. Please check the Lime app for details of the services and vehicles offered in your city.

Top Reviews

  • Terrible application, Terrible customer support


    By Russofactor
    Please be advised that this application has terrible connectivity, terrible user interfacing, and terrible customer support. In my experience it’s been nothing short of frustrating, excessively overpriced, and not dependable in any way. I have had multiple issues with the login and account access, I’ve had multiple issues with the actual vehicles, And most recently I have been blocked entirely from the service because apparently I’ve used too many payment methods, which by the way all are in my name and are legitimate accounts, and that has triggered their system to permanently blocked me for suspicious activity. Upon speaking to customer support not only was the representative apathetic but merely offered me the solution that if I’d like to continue using the service I would need to create a new account use a new card number that’s never been used with any of their services before and reapply for line access services as well. Oh, we have a detailed email to Lem access letting them know the reason that I’m trying to apply for another account under the same name as this might trigger the system to permanently block me from use again. Overall for the cost that it will incur you you might better purchase your own vehicle out right. With a handful of trips online scooter you will have easily paid off your investment believe me.
  • Horrible!!! Walk instead


    By BNofNV
    DO NOT USE LIME SCOOTERS--THEY ARE A RIP OFF!!! The app is difficult to use. The scooters are untrustworthy. The company is criminal. Let me illustrate... I decided to try aLime scooter out as I needed to get somewhere faster than I could walk there. So after going through the rigamarole of signing up and unlocking a scooter, it kinda went and kinda didn't, so I decided I'd end the ride after only a few hundred feet. But when I went to do so, Lime threatened to fine me!! So, feeling obligated, I continued, only to have the piece-of-crap scooter die on me (it said it still had 2.4 miles of charge left) in the middle of a huge "no parking zone" --which I didn't know I was in because of the crappy app displaying so many stupid confusing windows it was almost impossible to see anything useful like the map on my phone screen. So when I tried to end the ride after it died, Lime wouldn't let me end the ride, again threatening a fine!! So I had to WALK the PIECE-OF-CRAP scooter out of the no parking zone I had unknowingly entered WHILE I WAS STILL BEING CHARGED FOR ITS USE!! And because dealing with the crappy scooter took so much time I missed my appointment!! What a crock. What a terrible "service"--it's more like an extortion scheme with all the threats and poor app function. I will most definitely NOT use Lime ever again, and I suggest you not even try it. Unless you like being scammed out of your money.
  • Yes and no but over all it’s a no.


    By Gchrome@5
    I really love this idea of this product, but it is so insanely over priced, from personal experience you can ride for under 2 miles and pay more than you would to Uber 15 miles... so unless you are using lime for the experience then cost effectively there are cheaper ways to travel home without a dui or safely and efficiently without a car. (Also I would like to say on multiple occasions the app has given the impression that scooters were over half way charged, then once activated they wouldn’t work and I have yet to be refunded the amount regardless of me filing a complaint both times and them stating they would reimburse me the money the for the second time, either way I’m still waiting for my reimbursement from one occasion let alone the second that they stated they would. The app also states in the App Store that it costs $1 to activate a scooter which is a blatant lie because it was $1:50 when I first downloaded the app and has raised once again) over all I would say this is a money hungry business looking to take as much money from customers as possible until they are irrelevant and no one uses said product anymore, which is sad because it seems like such a great idea if lime could only manage to care about it customers as much as the money it makes. This company makes me wish there was a 0 stars review. :/
  • Bogus $25 parking fine = deleting app


    By Virginia Shopper
    I wish I could rate this 0 stars. What a let down after my initial joy riding LimeScooter for the first time in Austin this past week. I picked up my scooter in front of the JW Marriott and rode it half a mile to Moonshine Grill. There was a problem with the gas lever: I had to turn it like a dial instead of pressing down the lever for speed so that made for a tricky and somewhat dangerous ride. I only discovered this after I started my ride, but I got the hang of the broken lever. My real disappointment happened when I found another scooter (this scooter had a working gas lever) and returned to my hotel. When I initially tried to park and lock the scooter, I received a notification that I was in an illegal parking spot and I could receive a fine, so I moved to an area with other Lime scooters. I tried to park and lock again and got no notification when I proceeded to end the ride so I snapped my picture to complete the process. As soon as I completed the process, I was notified that I was charged a $25 fine! I have tried to reach Lime via the app support process, via their internet page, their phone number and text, but they have yet to respond. If I don’t get my $25 refund from Lime, I’ll consider it the cost for a lesson learned. I should have stayed with Bird Scooters. Their scooters were more likely to be in service than the Lime scooters... and NO BOGUS FINE!
  • Charlotte Nc. Horrible experience after horrible experience


    By Brooklyncool
    Hello all I’ve been a juicer with this company for a few months now and it’s been an absolutely nightmare to say the least. As a juicer (Charger) you go out every night to pickup lime scooters and charge them by or before seven in the morning the next day. Well the games this company play is for instance they drop the pay rates right as you pickup these scooters, customer service is pretty terrible they read off a list so every problem is treated the same weather or not it actually is. Hubs which are drop off location disappeared to the point that no hubs are available any longer leaving you to manually drop each scooter which causes the pay cycle to get completely screwed up and it leaves room for them not to pay you. They will also leave you waiting hours and or days on end for responses to problems that should be fixed immediately. They also send out their operation team to shut down and pick up scooters while the juicers are out, so while looking at the map to harvest ,all you see is big white van and large numbers of available scooters depleting due to operation removing available scooters to harvest. App glitching constantly causing wasted time and wasted money wear and tear on your vehicle. All around a really lousy company to work for.
  • DO NOT USE LIME!!! USE BIRD INSTEAD!!!!!


    By かめきんぞく
    I tried to use lime for the first time on a trip with some friends in San Diego first off the app is trash I had good reception but the app wouldn’t allow me to register a scooter for the longest time. I decided to get the $20 option and Once I finally got one I rode it for about 20min, about 8 miles of riding then got off at bar parked and snapped a pic. As i returned for some reason I couldn’t use the same scooter when there was plenty of battery left so I tried to use another one and it didn’t work so I used bird which is way BETTER THAN LIME. After a very pleasant experience with bird I notice I had a notification that said lime had take $40 dollars from my account plus another small $5 fee I check the app and there is no remaining funds in my wallet. The ride I originally took with them was no more that $8 dollars SO WHAT HAPPEN TO THE REST OF MY MONEY ? Customer service is trash after emailing them and waiting for about two weeks they didn’t answer any of my questions and just told me I would be refunded $1.40. I didn’t understand why that amount Would be refunded and they never said anything about why there was no remaining balance in my wallet for the app. So to conclude THIS SERVICE IS PATHETIC AND I WOULD GIVE ZERO STARS IF I COULD PLEASE IF YOU ARE READING THIS USE THE BIRD SERVICE INSTEAD IT IS WAY BETTER!!!!!!!!!!!!!!!!!
  • Test your software before dumping scooters in cities. Work with local communities to make it happen


    By Danielle Blount
    This is an untested, unthought through app. There is no way for one user to activate another’s scooter. What if I kids or I want to pay for someone else’s ride? This problem is identified on the FAQ but WHY WASNT THIS THOUGHT THROUGH INITIALLY????? When the product was RELEASE?! The scooters have been here for months. why hasn’t it been solved? what happens when someone’s phone dies? why would you keep charging someone or worse, risk a scooter being stolen by another person because YOU DIDNT THINK THROUGH THAT SCENARIO. Also, why weren’t city and local governments included in your decision to litter our city with scooters?! Very unfortunate and frustrating experience. Also, my scooter clocked 20 mph. Not the 15 that was promisedr. I really hope there is more thought put into something that effects so many people. It’s frustrating that factors like other pedestrians, motorists, stoplights, the inability to monitor and regulate drivers as they barrel down sidewalks and risk the lives of others, drunk or incompetent drivers, etc, are not consider. This puts people at risk and you’re really just asking for a law suit. All things that weren’t thought through and if they were, weren't given the proper attention they deserve. I hope more consideration is given the future.
  • No refunds for error in what the policy says the scooter will do


    By Nia.J
    I am very disappointed with my first experience using the lime app and Scooter . How can there be an app that runs the scooter software but doesn’t have a backup to turn it off ? Online yes it says it will turn off after so many mins , I waited over 30 mins bc my phone died on the way home with the scooter, being a first time user I will never make this mistake again, if I ride with lime again . It continued to run up my debit card the entire time . My husbands ride cost him $9 , mine cost $19 for the same fairly short distance . I called the customer service to see how to turn it off , auto response was not help . I went online followed the directions, had the bike in park , never turned off . I had to literally sit outside next to the bike while my husband went to get my charger , charge phone in the car next to scooter , then take the stupid picture to turn the scooter off . I got billed for time I wasn’t riding it off of what I see as a flaw in the software . Any given time something could happen to a phone, what if the person drops it and it breaks ? Would the scooter just continue to run up the card . I tried turning it off with my husbands phone and app , nothing , no back up plan . Disappointed in my fix experience.
  • Does not deserve 4.9


    By PatrickO'Sullivan
    This App and service is absolute garbage. I will be calling their customer service first thing tomorrow morning for a refund. I downloaded the App on a walk when my partner needed to use the restroom and could not wait the length it would take to walk to the nearest public bathroom. So I DL the App and check the map and we head to the nearest two bikes. First problem, you can’t actually rent two bikes from one account! What kind of business only sells one item per customer?! That is ridiculous. Ok so I figure I’ll just get the one so she can get going but no, the E-bike was unavailable. Quick check of the map says there’s another one .5 miles away in the wrong direction bit we decide to make the quick walk and try again. We get there and guess what, this bike is unavailable too. 2 strikes and wasted time all the while my poor partner is on the verge of ruining their pants. We decide screw this company I guess we’re walking. Then on the walk we came across one more bike not even a E-bike and gave it a try. To no surprise it was unavailable as well. Three times I tried to use their products and three times they wasted my time. If a bike is unavailable it shouldn’t be on the map. How is that something you didn’t think of? I will never forget this.
  • Absolutely horrible product and service.


    By CMaxx21
    Lime just hit Nashville and as excited as I was to try it my first experience has been terrible. First it took me walking blocks and blocks trying to track down one. (I was walking for more than 30 min) None were where the app said they were and I reported 4-5 missing before even finding one. It’s battery was almost dead but it got me across the pedestrian bridge where I found another that said it had 15.8 miles. When I got on it my app now said 13.4 miles range. I was going 2.7 miles. About half way through the trip I hit a hill and the thing started struggling (btw I weight 135lbs) and the range now said 7.1. Got to my house and the range said 0. So I put it by the bus stop on my road and took a picture for the app to know it was there. Couple days later I get an email not asking me but actually accusing me of taking the scooter. And demanding that I immediately return it to the public. First of all, an accusation like that better have some strong evidence since I know for a fact I don’t have the scooter. Second the tracking tech has to be able to locate it. Or this entire business model is doomed. Will never use this service again nor can I recommend it in good conscience.

External Links

Neutron Holdings. Inc. Official Website

Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2021-07-19.
Content is available under CC BY-NC-SA 3.0 unless otherwise noted.
Lime - Your Ride Anytime content and materials are trademarks and copyrights of Neutron Holdings. Inc. or its licensors. All rights reserved.
This site, Mycryptowiki, is not affiliated with Neutron Holdings. Inc..