Family dollar feed back
By JZ in cartersville
The Family dollar in Adairsville Ga. is amazing! Those ladies are wonderful, they are always willing to go out of their way to help you find things and they ALWAYS have a kind word to say!!! That is why I will drive 35-40 min out of my way and drive past the family dollar in my own town to go there.
However, the family dollar in Cartersville has the rudest staff of people I have ever encountered. And the worst one is the person you hired to represent your company. Beth and I have had several encounters that have been less than civil!! She has accused me directly in front of other customers of try to return items that did not belong to your store, when in fact I had proof of my purchase, but I did grab the wrong item out of my car, I just needed to switch them and she would have seen my mistake and HERS! But instead she was yelling and making a seen and told me and my 5yr old child that we”better NEVER” come back in her store and she was calling ALL the stores around the area to warn them about me. This is not the only bad incident or encounter we have had with her, I have called and emailed your corporate more than once and NEVER once did I get a response. So now if there is anything I really want or need from your store I will drive to the Adairsville store.
Newbie at Family 👪 Dollar/Now a committed Family Dollar shopper
I have to admit, I always was skeptical on shopping at the FD store, for fear of items being very cheap quality for the price you were paying. Well, let me put your minds at ease.....they carry a lot more brands and a lot more supplies than thev”other” stores and their brands are very good indeed, also!! I was pleasantly surprised. The way they have you log into your Smart phones to use their coupons is a pretty clever idea, and saves you a ton of money! The lady at the cashier set mine up for me as I was checking out, so I'm ready to save already about $8-$10 and I'm not gotten thru all the on line coupons yet❗️ How about that❗️ Have I convinced you to at least try them at least once😁 I think you will be like I was.... Very happy I walked through the doors of Our Family Dollar.....Thank you Family Dollar for making a store for thebudget minded economy to shop and get good quality items without breaking the piggy bank😍
Not always accurate
I really like shopping at Family Dollar but almost every time I shop there, there’s a problem with getting all the discounts. For example, I went there 2 weeks ago and bought, toothpaste, candles, and multiple other things that were on sale, but when I got to the register, I was over charged. I had to stand there with this girl who had no clue to what she was doing, by then the line was almost to the back of the store. So, finally the supervisor came and did whatever for me To supposedly get my discounts. Then when I got home, I was charged $2.50 for $1.00 toothpaste, over charged $2.00 for “2 for $5” candles and some other stuff too. All that said, make sure you check your app before you leave because they’re making a killing off over charging us. Family Dollar! Do Better!
By shoppig mom
AT FIRST, I had given this app 5 stars. However, now I am noticing issues for example I scanned every arm and hammer liquid detergent the store had to see if it would match my coupon and it said t wasn’t compatible. I tried every size and scent and IT WOULD NOT WORK. I double checked everything looked through all fine print and it wouldn’t work. The store is often misleading about what it has on coupon sale. It says this week we could get gain dryer sheets for a final price of 95 cents with app coupon so I go and look and there is no coupon for that but it’s advertised in the flyer for this week. I may just have to go back to Walmart if this keeps up. I loved the app but if I’m not saving money anymore there is no point. Sorry Family Dollar, DO BETTER PLEASE!!!!
OLD REVIEW This is a great app but prices in the store are so high it basically just makes the items the same prices as other stores. Sometimes they’re still more but it’s convenient if you don’t want to enter Walmart. I have never had any problems with the app as far as it working. There is even a scan button to make sure a certain coupon will work in the store. Super easy to use the app.
The app has been ok so far however my local store needs to get it together. I went in today ready to spend my coupons I wanted to get some right guard deodorant but of course all they had we the 2 packs and even though the app said it would work with my coupon the store employee wouldn’t let me use it because it would make the item free. I also wanted to get the bic razors the had them on sale for $2.50 I had a $3 off any 1 bic razor when the cashier ran it up it was coming up $3.50 so after about a 15 minute debate with this woman I was finally able to get my razors for an out of pocket cost of .18 she had to fix the price from $3.50 to $2.50 and she still made rude comments. I will not be going back to my local family dollar. If I find a good deal I may travel to another family dollar location but I think I will stick with Walgreens for the most part there coupons and employees are awesome and always make me feel welcomed.
By RonniJo Moffatt
The Family Dollar Store in Webster Springs ,WV is a fantastic place to shop. Vickie the store manager, is always so polite and is willing to help find whatever we may be looking for. It is a wonderful place to find great deals.
I wish you all would also put a Dollar Tree Store in Webster Springs also. We have to travel an hour to get to the closest one.
I would also like to give a BIG shoutout to the ladies at the Grafton,WV store. I was helped by Tammy and even though she was very busy she took the time to help us find what we wanted and treated us in a very Friendly manner,as if she really cared. Although I don’t get to Grafton often, I make it a point to stop in at the Dollar Tree, and shop. Thank you ladies for your friendly and very courteous service especially Tammy Eads. I wish all stores were as wonderful as this one
Thank you so very much,
Bus and Rhonda Moffatt
A Thank You To Family Dollar
I absolutely love Family Dollar I go there for just about everything and I always go there first before I go any place else and they almost always have what I’m looking for and for a lot less money than the larger stores. And when you become an insider along with their coupons and their products you save EVEN MORE MONEY. And let’s face it WHO DOESN’T NEED TO SAVE MONEY THESE DAYS .?!!. And if your wondering about their brand products and how good or how well they work BELIEVE ME I WOULDN’T SAY IT IF IT WEREN’T TRUE. THEY WORK JUST AS GOOD AS THE NAME BRAND I BUY THEIR BRANDS ON A REGULAR BASES .Again another BIG savings . Like I said I ABSOLUTELY LOVE FAMILY DOLLAR I RECOMMEND THEM TO OTHERS ALL THE TIME. My husband tells his clients all the time “that’s my wife’s favorite store “ THANK YOU FAMILY DOLLAR. FROM A LOYAL CUSTOMER 🛒🛒🛒
Decent App but Actual Store not as good
Just left the Ayer Family Dollar Store and our visit was very disappointing. The whole store is in complete disarray with the wrong prices and discounts displayed. For an example there were 40% off bathroom products signs all throughout the store. They didn’t honor any of the price’s, stating that the bathroom products were not on sale. Also a HUGE slogan of theirs is $5 off $25 which was showing in the store along with the app. They would not honor that discount either saying that they haven’t had that deal in a long time and it was only for about a week or so. I don’t believe that because it’s still on the app. They won’t scan any barcodes on the Family Dollar App saying that’s what they’re told not to do so. Overall poor attitudes bad customer service and and very very poor customer service remedies. I love this chain of stores but I’m very disappointed in that particular location at the moment.
By Mommy love grands
I have to say I love FD, I enjoy shopping there every month looking for new and exciting items. I love the clothing and being a senior I have a limited budget so getting clothing from there that is cute and up to date is important to me. I have gotten lamps, bedding, pictures along with laundry and personal items the freezer foods are great also, the manager is polite and very informative about the store, now I would like to see more clothing in all areas ladies men children (for school age kids). Again customer service is the best and I always enjoy shopping there, also it should be two employees on staff in the time we live in two people need to be present in store for safety. Again thanks for having this store around ( Telegraph and Joy Rd)
Please add prices and possibly a list feature
I love shopping at family dollar! Especially using the digital coupons , just about everything about this app is perfect except for the fact it doesn’t tell you your item price when you scan an item! I throughly enjoy the item qualified or not feature, but adding prices to scan while we are in there for items that we just want an not couponing for would be AMAZING!! Honestly I would probably buy so much more if I didn’t have to wonder what prices were what when associates don’t always enjoy doing price checks, it’s a hassle all around and maybe even a “list” feature so I can select my items and know a round about price for them before coming in.. either way the suggested would definitely make this app a 5star, but I still love fd with the three I gave!