Slotomania™ Vegas Casino Slots is an iPhone and Android Games App, made by Playtika LTD. Today, it has gone through many interations by the developers - Playtika LTD, with the latest current version being 6.33.3 which was officially released on 2021-07-28. As a testament to the app's popularity or lack thereof, it has gathered a total of 335821 Reviews on the Apple App Store alone, with an average user rating of 4.5 out of a possible 5 stars.
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This game is intended for an adult audience (21+) for amusement purposes only and does not offer ‘real money’ gambling, or an opportunity to win real money or prizes based on free casino and slot machine game play. Playing or success in this game does not imply future success at ‘real money’ gambling. Terms of service: http://playtika.com/terms-of-service.html
I have submitted this issue several times and always get a response that truly makes no sense. I always play the Sloto Quest. In the early days (been playing this game for approx 10 years) I thought the issue was a problem with servers being overloaded or a software issue that would be fixed. The last time it happened I reported it again and got another answer that made no sense. So I quit playing. It had been about 6 mos since I had played and thought I would try one more time and low and behold I had the problem again. Here is the issue. You start the Quest and as you progress it gets a little more difficult and I am totally good with that. I am now in the next to the last game of the chapter and start playing. I am suppose to get 750 million. Yesterday I play for over an hour and got zero % of the 750 million. Now keep in mind that I have hit Big Win on several occasions and have hit smaller wins several times during that hour. I only needed 7.5 million to move the meter to 1%. Played again today and still have not moved the meter at all. So.......since this isn’t the first time this has happened there is no other way this could happen except.......it is fixed so I can’t complete the Chapter or they slow it down so I can’t complete the total Quest in the 8 days.
Don’t spend any money on this game...
...play the daily freebies, but save your money for a real casino. I’m Royal Diamond, which means I have spent a TON of money and time on this game, so Im speaking from first hand experience. But none of that matters to Playtika when it comes to customer satisfaction or their bottom line. Read the fine print on any specials before spending your money. Last weekend, they ran a mega match special: make a purchase and they will match your winnings from any mega win. To be clear, it had to be won during “normal game play”, not the result of bonus spins or any other specials, just “normal game play”. I get it. Here’s where you need to be careful and err on the side of keeping your real dollars in your pocket, not give it to Playtika: there are games, like Josephine’s Jewels, where there are clearly identified “bonus rounds” but during “normal game play” the jewels match, clear out, and are replaced with new jewels. Any subsequent matches payout at a higher multiplier, and are replaced yet again. That is “normal game play” for Josephine’s Jewels, NOT a bonus spin. It’s the basic mechanics of that particular game...but not when it comes to Playtika’s bottom line, that’s a “special play”. I will not spend another dime on this game, and neither should you.
I do normally enjoy playing this game and have to several years now. However, I have noticed more and more that there will be challenges or quests and the moment I try to participate I barely win which means I hardly ever am able to finish one anymore. I’ve had have $10 billion coins before from just regular play and if I take some time in a quest I lose most of it trying to get ahead. Also, the reds puzzle game where we can chose 3.... I NEVER WIN ANYTHING. It’s like the game just decides no matter which options I chose it’s nothing. I even tried to pick the same 3 every time for a week or 2 straight and NOTHING. I’ve literally won something from that maybe twice it’s really frustrating. And if I do get puzzle cards they are duplicates which is so stupid. Bring the hero’s back! At least then we were guaranteed at least something! And don’t get me started on the clans.... I am not a fan. I am a gold level and can’t find a clan who cares enough to ever help me get the key and more often than not we miss it. I’m seriously thinking about taking a hiatus on this game for awhile since it frustrates me so much. I know we can’t I. All the time but throw us a bone every once in a while.
What a day
I chipped in a dollar the other day and it seem great. But the after effect to push you to spend more was horrible. I found myself for the first time truly being mad at the game I love so much. I started at 300 and 30 something million spinning a million a spend and lost all the way til I had 80million left I only played it that far down to see how far they would let it go out of all those spins I could barely make back even the million I was spinning back I won three Bonus which only gave me two to 6 million back when I was losing tremendously trying the new Robin Hood never once being able to tell what the bonus game was. Im guessing that there way of wanting more money. I know the odds of casino games you win some and you lose some but out 230 spins I lost ever sent that was crazy guess I should of been like most people and just enjoyed the game without playing my point is dang I couldn’t even have a chance to get my money back every spin was a lose giving 100,000 why playing a million that was some pure bull. I promise I stick to not giving them money if it means we not taking tremendous loss like that and the new game was horrible and it’s the only one chasing the ace today
It’s impossible to win
I’ve been a Slotomania player for over 5 years and happy, until this year. It’s use to be fun and exciting, especially when a new game opens up. Now it’s impossible to win in the new games, and they are always the Ace games. I loss all my money playing them and I don’t even receive an Ace. Sometimes I buy coins to play with, when there is a special and it seems every time I do, you lock all games and I loose all my coins in less then 5 minutes and I’m left frustrated and mad at myself for wasting my money. I get it’s for entertainment purposes, but where is the fun, when your constantly losing. Always the higher the bet, the more I lose and when I bet low, I can’t get the dashes finished nor finish a level to qualify for Blinko. It’s a lose, lose situation. I honestly thinking of moving on from this game and finding another that I could actually look forward to me time and playing. Trust and believe, I belong to sever groups and most members feel the same. The more you invest, the less you get. I hope you actually care and listen to the comments under your Facebook page, they are all saying the same thing. Thank you, Jackleen
What happened to Slotomania?
I’ve been playing Slotomania™ since 2010. It’s great fun!!! The many changes and upgrades don’t make it better than the original. It’s just a game. If a person was looking for substantial benefit and eventual loss they would go to a real casino. Being able to pass the time and enjoy bonus rounds is what a slot game should be all about. Earlier versions of Slotomania™ permitted a player to keep the coins they earned from a bonus round rather than lose them as quickly as they were won. Thinking that you may keep the coins longer because you purchased a package is clearly the wrong thought. I’ve purchased packages and the coins are lost just as quickly. There was a time when it was easy to collect billions of coins but that time is long gone. All the bells and whistles don’t make it more fun, especially trying to find little tiny items in a plethora of unrelated objects for a few coins, not necessary. I will continue to play because it IS fun but not gaining one coin in 8-10 spins doesn’t make it FUN. Please lower the chances to win because no one is winning money. It’s just for FUN!! Thank goodness I've found other slot games that are just as fun.
My feelings would not be hurt if you yanked Arctic Tiger Rip-off out of the Quest. Nor would I be upset if it was taken off the app as one of the many games you offer. I’ve wasted 2 1/2 days, 2 power ups, and millions trying to complete it. Maybe it’s just as the other reviews claim, the games are created to hold players back at a certain point, forcing purchases within the app to advance. In my case, I have to win 1M in free spins - not a tough task, as I’ve won much more several times. But I have no control over the frequency of opportunities there are for three ‘scatters’ to appear. Due to the lack of achieving such luck with all I’ve attempted, this game has single handedly sucked nearly all the enjoyment out of THE APP I had found to be most fun and entertaining. I get it - these apps are great opportunities for revenue. Creating excitement for us is clearly not YOUR end goal. As I read other reviews, the messages received in your responses do not reflect those of a team aimed at correcting or improving sticking points for users. Sadly, you’ve offered meaningless excuses to member reviews, which were written to genuinely help improve your product. You even went so far as to carelessly finish a response to an upset member telling him to ‘keep spinning!’ Find a balance.??
I enjoy the game, as I have had it for several years now and now at level 7500+ But the problem that I am running in to is that with some of your newer slots you have to play a minimum bet to unlock some of the features. That’s great and all except when the minimum bet is 70-80 million per spin and the bonus I get to collect is about 9 million with the sloto club bonus. Let’s talk about the other bonuses I get to collect, the mystery boxes average win about 600,000 and gifts from other players. With the rewards level I am at I would expect more than 10,000 coins. Now to move on to the sloto cards, it seems with the higher your level is the harder it is to get the cards from random spins, I have had to bet 500 million a spin or higher to get them. Daily dash, task(bet 5+ billion coins) that is impossible to do without spending real cash on them. Again collection bonus is only 9 million every 2-3 hours depending on if I bought coins or not. The game play is fun. The tasks are daunting. But overall I enjoy it. I would like to see some of these items easier to achieve. If I wanted to loose money real or digital and not enjoy the aftermath I would go to a real casino. This is a game and meant to be fun. Not 5 minuets of fun every other day.
I have been playing for several months now, I’m level 2300+. The game has proven entertaining and challenging, you can’t however; play and enjoy at no cost, you will eventually spend money. The game has been glitching as well. I’ve won money several times via gifts or what have you that I had not paid out. Just last night I won over 2 million from a gift and received none. This happens when you need it most I’ve noticed. Just now, I attempted to purchase money back on the Turn Back Time feature, and was unable too. Tried to break my piggy bank, stayed it was “processing payment” but unable to break bank. . Several attempts failed and it isn’t because the card isn’t good, so what gives? What I’ve noticed is, you have the most trouble winning money and keeping money when you are close to a huge reward, like closing an entire book of cards for 48B, the game refuses to allow you to win or keep winnings or pay with winning cards. I played and won every challenge several times and received no new cards. Same for my husband who plays with me. You say it’s a game of chance but evidence speaks for itself, it’s rigged. UPDATE: Still playing, still love the game, just gets frustrating at times, such is life! Thanks Slottomania for the BEST Slots Gaming around!
What is happening ???
So I have been playing Slotomania for Years! Everything was fine. You lose some, you win some, you move on and you enjoy your life. However, since the freaky, scary, creepy finger thing appeared everything changed. I like John Goodman, but he is creepy in a finger role! I really don’t like seeing his head on the finger ... it’s just odd and unpleasant! Get rid of it! I want Lucy back!! Then there is this stinginess: The game takes more than 2,000,000,000 fake coin bet to progress even 1% in Level rush. Ridiculous!! I haven’t been able to play it in weeks! It takes much longer to earn clan points now too, so I don’t know about getting the big chest ever again! In addition, my favorite clan peeps have left the clan/game... cause the most recent update is just ridiculous. I haven’t been able to get any new cards, close albums, share cards with clan or receive needed cards since the update. And games keep eating my fake coins without giving back or helping me enjoy special bonus games that I love. This is becoming more stressful than fun. I will NEVER play with real money. So why have you become so stingy with the fake coins? Its not like it’s coming out of your packet. It’s fake!!! It’s supposed to give me some peace during this difficult time we live in... but it’s giving me a headache... let’s go back to the way things were... I want my clan peeps back and please get rid of the finger guy! He is annoying and unpleasant to look at!
Hi I’m giving my review because I find it odd but all the Lucy comes up and wants a rating us usual most likely I loose. Unfortunately that’s how these games are. I am sucker customer that’s pays a lot to get very little... I am not upset at the game but in general bc if you can look at any ones history you can clearly see how much more do when actually win vs or loosing not just money but can’t seem to ever win a quest or complete any bonus games and win. I’ve won before but after a long losing streak.... So I guess my main complaint is that do people actually win the quest if so how much money had they have to loose before actually winning???? Now again I do understand no one is making any one play but come it’s supposed to be little fun. You guys make the Slotomania™ quest to hard to complete just for an ACE card. Any time I ever get an ACE is whenever you receive them in the lotto bonus with the balls.& yet have I ever won a really high number on that... This is supposed to be enjoyable but I loose way more than win. I know this a long message but my point is I just used all 100 duplicate cards spun the wheel got a decent amount of coins to loose like in 5 minutes... Ugh... Then I sucker in and buy a small package and a multiple 20 times spinner just to be out of more money and luck and have Lucy ask how am I enjoying my winnings um what winnings... just up setting but it is what it is.. Have a great day!!!
What happened to this app???!!!
Been playing Slotomania about 4 1/2-5 years. As much as I love the number and variety of games within the app you have to choose from, I have to say, the game experience as a whole, has become VERY disappointing. From winnings that don't get added to landing on a bonus or scatter and the game freezing up only to find it wasn't saved!! NOW, I just went to collect my 86 million chip Lotto bonus for it to tell me I already did???!!! NOT ONE CHIP ADDED TO MY AMOUNT! Closed out, rebooted, NOTHING, gone! I don't know WHAT is going on Slotomania, but you're not the app I had always loved. It’s very difficult to rate at the moment. The last three days have been nice but I can hardly give a fair rating on only a few days when overall it’s been so, incredibly, wishy-washy. You did take care of a couple problems I’d had in the last couple months with chips. I greatly appreciate the fast response on those two issues. There were however at least two more that were never addressed for over 600 million, and the other was 4-6 BILLION. That’s a big kick in the teeth to ignore. Hope things STAY BETTER!! I don’t need to win every spin or need to win billions EVERY DAY (unless I’m losing all my billions!), but a fun fair game always makes more interested in purchasing chips. Ask me again when there’s been 4-5 months without severe issues. I’d be happy to rate! THANK YOU SLOTOMANIA!!
What app support
I have been playing this game for many years I have never written a review even though there were times I was unhappy with the amount of payoffs etc. within this last eight months I have been kicked off this game twice the first time for several months and then all of a sudden I was back on and now again for several months and I still can’t get on even after several updates. Prior to being kicking off I had no problem. I was just playing and my screen went out and now it won’t load. It will begin to load go most of the way and then it kicks out. I have tried many ways to write to customer support and cannot get an answer or a correct email address. Going to this support app you have to be on the game I can’t get on the game so I thought I would write this review and hopefully get an answer. I am very disappointed I do not want to delete the app because I have been playing for so many years and are on a fairly high level and am afraid I would lose it. I wish I knew of a way to fix this I have tried every Way I could think of such as deleting other apps deleting history nothing works and I keep hoping with every update it’ll come back this is a very frustrating. I have plenty of space so there cannot be it. If there’s something I can do to fix this, even an email address to get tech support. Thank you
Their Computer Can’t Add
My experience has been similar to the other negative reviews. Have played for several years, and actually made it to 21,000,000,000 coins, only to be broke now. Lost most of it during the quests where I was required to complete outrageous things like “win 4.3 billion coins”. Seems the higher the level, the more you are required to bet per spin in order to win. Now at level 2073 I am still expected to win 147 million in the first of the three daily quests, even though my coin balance is only 157 million! The quests stopped being fun once I lost most of my coins and could no longer complete them. When I was able to bet 3-5 million per spin, I would receive 3-5 SlotoCards and was able to complete several sets. But now that I can bet 500K to 1M (or only play for 5 minutes), I rarely get a SlotoCard, and if I do, only one at a time. Apparently the album feature is only for the “high rollers”. And the worst part, is that I NEVER receive the entire amount I win on any “big” or “mega” win. For example, my balance is 78,000,000 and I win a 10,000,000 “mega win”. My balance after that is more like 85,000,000–they keep a portion of every large win. Every time. I have complained via the link in the help section and the reply is always that their “records” do not substantiate my complaint—then they give me a “gift” of a few million coins. I seriously don’t understand why the developers use this strategy. Time to find a different slot machine game😕
This page was last edited on 2021-07-28.
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