Borgata Casino Wiki

Please read this before you play and loose your money. This is unbelievable. So let me start by saying i gamble a lot! I started using Borgata a little while ago, so about 2 days ago I deposited some money and started playing “the legendary buffalo” at 10$ wagers. I was down to my last 120$ and finally hit a bonus with about 43 spins. I was super happy since I’m always loosing. I was at my last 2 or 3 spins feeling soooo happy my credits was at about 20,000 mabe more which amounts to about 5,000$. And then the app crashes. Now I’ve had games crash and I’ll just close and reopen and I’m back on my bonus round.. this time I went back and it was as if everything was gone! The game still says unfinished. I contacted customer support they said they had to escalate it to someone else. Now why can’t I get the money that I won. It’s my money I won. I’m always gambling with 400$ or more and loose if all and I don’t never complain. I finally hit big and now I’m being robbed. They froze my game and for no reason making the situation bigger then it is. Just pay me my money!

To start let me say that overall the borgata casino app is wonderful. No bugs. No problems. Clean smooth non problematic app. I’d say best I’ve seen overall for any online casino app. Once I reaches VIP elite I have had jasmine as my host. She has been excellent. Any questions or concerns I ever have had jasmine addressed and answered without delay. My account is consistently awarded for my play without ever having to ask and I have to admit the compensation for my play jasmine has made sure is well awarded. She is polite and beyond accommodating. For anyone looking to play serious on a casino app in nj I would highly recommend borgata online casino and even though all the vip hosts are accommodating I was lucky enough to receive one that is very consistent, kind and appreciative of her vip players. My over all experience has been excellent and I have not a single complaint I’d highly recommend this app over any app out there and if you become vip I would request jasmine as your host. Joe (Itwasalladream)

My Wife & I, enjoy playing many different varieties of slot machines there are to choose from. Playing Slot machines online in the comfort and convenience of our home whenever we want has been a awesome experience! We both play Borgata Casino online slots while sitting on our recliners watching TV, In the bedroom at times when we can’t sleep and also at various locations outside our home. Borgata, is a simple App to download, easy to register your account, adding your play card to the account, check the status on your account, make deposits and get prompt withdrawals back to you overnight. We observe and receive many bonuses and promotions Borgata Casino offers 24/7, help us understand or resolve any issues, Borgata’s live chat support has been perfect. A+ knowledgeable, polite, courteous and concerned employees go the distance with live chat. They listen, resolve issues quickly, explain things clearly we may not understand and we are still playing Borgata online. Thank you Borgata Casino Staff and employees! Tina & Dave

Platform is garbage keeps freezing and locking u out every 15-20 min on mobile app I encountered a terrible experience I won a 1200+ win on slots the app glitched and I never got credited I went back and forth for two weeks from being hung up on the phone to ignored and they kept asking for impossible things like do u have a screen shot how can I have a screen shot if it glitched and shut down . I closed my account and shifted to golden nugget there pretty good . Customer service is garbage too and rude stay away from there online casino .

Old Opinion - Whether it’s simply bad luck or terrible odds, this app has been abysmal. Slots rarely payout regardless of the game (tried different bets as well). New Opinion - Similar to every other gambler, I’m very agitated about losing money. App performs just like a casino would except it might even be better for the users since the overhead is very low. Anyway, Play+ card is one of my favorite parts. Instant deposits and withdrawals. So far, I’ve won several times and I’m satisfied.

I put in $35, they gave me $26 bonus, I won and tried to cash out $150 just for them to say I couldn’t cash out until I wagered 25X the bonus they gave me which was $650. That wasn’t clear when they gave me the bonus and I put in more of the money. I ended up winning $300 after the wagered amount but they wouldn’t let me cash out, wanted me to send my ID, utility bill, copy of my card used and it took them forever to get back to me. It’s too many hoops they want you to go through in order to get your money but they have absolutely no problem taking money from you. The app itself crashes in the middle of games, it’s slow and often gave me errors about my location. When I first downloaded this app a few years ago it wasn’t like this. I find it now to be a waste of time and money. I’d suggest finding a different app

In attention to their digital Blackjack games, it’s blatantly obviously rigged! On a $5, $10, $20 bet the chances of winning are somewhat ok, but still managed by data exchange between the user and their network. I’ve seen the dealer get 20, 8 times in a row followed by Blackjacks and 21’s. The more the wager the lower the odds get. Every large bet $250 $300 $400, $500 etc is almost automatically met with the dealer winning with a 20 or 21 or Blackjack! I’ve seen the dealer get a 21 with 8 cards. If I get a 20 the dealer gets a Blackjack, even 4 times in a row on large bets! I’ve bet pairs 10 times in a row, lost every time and then not bet pairs and pairs will pop up 3 times/4 times in a row when I don’t bet them! I’ve lost $4,000 on a glitch when the app froze, contacted support and they blew me off like I was lying about it. This is a Criminal Enterprise we’re dealing with here people! It’s Theft in every way! They fly under the radar and get away with theft, fraud, theft by Deception, etc! After frustrated and complaining to them repeatedly I was then banned from their rigged games. They terminated my account which in my eyes is an absolute admission of guilt. If you have experienced anything like this please don’t let them bully you like they did me! Remember, this is a Criminal Enterprise that is above the law and will go at any length necessary to outright steal your money!

I’m here to share my experience. I’ve been using the Borgata online app for 2 years now. What’s started off as a great experience is now a nightmare! Recently, I made a bet on a particular slot game at $4 a spin. Luckily, I hit a Bonus at $4 a spin for 8 spins x3. I was so excited because I had already spent near $2000 on slot. I thought this would be a time to at least win some of my money spent back, WRONG! Once I won the Bonus my game froze and was stuck in “UNFINISHED,” Usually when this happens Borgata support would instruct to log out of game and log back in to continue Unfinished game from where it was last left off. I spoke with support countless times “EVEN SHOWED VIDEOS & SCREENSHOTS OF INCIDENT OCCURRING!” A couple days went by and support reached out and notified me my Bonus games was canceled and a reimbursement of $14 was returned to my account. I’m furious, I spent over $500 on that game to finally win a Bonus for a decent amount, and now it is ended by Borgata Support for no reason! THEY LITERALLY MANIPULATED MY GAME! I’ve reported to the BBB in regards & I’m considering pursuing this legally. If the game is not working properly I should be refunded all of my money played on that game. That game is still operating on Borgata Online and is still glitching and freezing the same way! I have video proof! The name of the slot game is “Big Easy.”

I have been gambling here and there for the past year. I have participated in many promotions so I know how they work. I participated in a deposit match (as I’ve done several times). When I opted into the promotion, the wager requirements were 15X. After a few hours I went to check my progress on satisfying the wager requirements since I was doing pretty well, and I noticed I was only 21% complete. How?? Well, despite opting into a 15X wager requirement, I deposited money and my promotion changed and increased my wager requirement to 25X. I contacted customer service who could not help. They referred it to another department. I sent screenshots of proof with my wager requirement CLEARLY listed at 15X. I got a response back that they’re looking into it and to keep gambling. Yeah, ok!! I’m going to give you more of my money with no promise of resolution. Well, got another response back that I need to check my wager requirements in my account because it says 25X. YES I KNOW!! That’s the problem and the reason I filed a complaint!! I sent pictures proving what I opted into and yet, they still refuse to correct my issue and continue STEALING from their customers!! Unreal!!! Going to file a formal complaint against borgata.

I’ve never left a review before. Ever. But I would be remiss to not warn others. Downloaded this app, deposited $250 and got a $250 match. Nice! Looked at my account and “Available Funds to Withdraw” - $0. Not even my initial deposit. Ok. Started playing. Won some. Lost some. Up and down. Won $867 on slots. Increased my bankroll to $1400. “Available Funds to Withdraw” - $20. Seriously!? This site does not even allow you to withdraw the money you deposited, let alone any winnings. I’ve never seen or heard of anything like that. So, the only way to withdraw anything is to continue to play, hope you win enough to keep playing to “earn” your deposit back, but at that point the odds get stacked in your favor and net you down to $0. Even in a live casino, such as The Borgata, if I deposit money in a machine, I can cash out at anytime. This online “casino” is nothing more than a vending machine that takes your money and doesn’t give you the chocolate bar, even if you bang on the side of the machine. Don’t waste your time and especially your money. SCAM!

I’ve been dealing with this problem for 3 weeks. I signed up and made a deposit on my birthday. And won over 1200$ on slots. Than I tried to make a 1000$ withdrawal and I’m still waiting on my money!! They say there’s an issue with mgm betting site that I owe 140$. No where does it say mgm and Borgata are the same company and I’ve also tried to pay back whatever money they said I owe!! Which MGM overcharged my account. But I’ve offered to pay back anyway but both of my accounts are frozen from Borgata and Mgm and can’t even deposit to even up the account. And definitely won’t let me withdrawal my 1200$ winnings. I’m stuck In limbo and customer service is the worse. Every other day for 3 weeks I email and never get anywhere. They say they need to talk to their team and I’ll have an answer in 24-48 hrs. Well 3 weeks and still no answers. My accounts are frozen!!! It’s unbelievable!! They don’t wanna give me my money. All I want is to get this resolved and have my winnings but this company is making it impossible!!!

These people are complete thieves . I give my money to them time and time again. Almost every day, and when I win 450$ off of my 25$ they restrict my money and put it under an expired bonus. Then they claim there is nothing they can do about it . Borgata is high tech, they show you every bet you place, when you place it, how much you bet, how much you won. They show you everything ! Why is it that when a bonus has “expired” they don’t show you that or let you continue to play under and expired bonus just to keep your winnings ? I thought this was a good casino up until now. Over the course of 3 months I have probably given them over 3k of money I didn’t even have . Now I win and they do this to me . I will post this everywhere so people can know not to play with Borgata. You guys make so much money daily but refuse to pay out much 450$? Ludicrous!

I play on almost all the sites and really did enjoy Borgata Casino for some time. Turns out they are also the only casino that applies future deposits to a lost bonus. So let’s say they give you a bonus one day for $5 and you lose it. If you deposit in the next two days your deposit will have to meet the wagering requirements of the past bonus. My situation was weird. Supposedly I had a bonus from 2 days ago that expired on 11/30 but it just happen to expire at 2AM when I happen to win a pretty large sum of money. So instead of it expiring at 12AM 11/30 they claimed it expired on 1:55AM the very moment I won. Just be careful folks plenty of other trustworthy options out there. Casinos are already stacked against its users without the need of Borgata sneaking in ways to take your money once you win

Tightest slots anywhere. I’m not sure how this place has 4.6 stars when all reviews are negative. Out of 3 apps I’ve used the win/loss is absurd here. 1 app with a lot of gambling I have 95% return. Here? 12%. That’s says a lot. Wagered 300 today and won 9 dollars total. If you actually stumble across a win the App will crash after. When you log back in you won’t win a cent. Heaven forbid you ever cash out. The slots lock down so hard afterwards whatever you took out will be lost. Don’t EVER take a bonus it’s just a withdrawal lock. They slide in bonuses without asking to lock your cash as well. Bonus games will crash. When You sign back in, the game will say it completed the bonus while I were gone and toss you $2 on a $5 spin. Shop around. Use app that had 1x bonus return instead of 25x