Cookie Jam: Match 3 Games Wiki

I have been playing this game for a long time and just am so addicted to it but the software is always plagued with errors. Right now I am not able to spin the wheel even though my internet is working fine. Many times it says I have a free amount of time and then after another try it will tell me I am out of lives. If you buy anything help it has gotten way over priced. The .99 went to 1.99 which is double and not right since you only get an additional five moves for such a high cost. Also when you win some extra time, say two hours. If you leave the game you loose it. Who has time to play the game for two hours. The click should stop when you leave the game and start where you left off when you come back in. I have written to the developer many times concerning functions not working and they are zero help. Wish someone who really cares about the players would run this game or they should get software people to make sure all the bugs are out if it. I do not mind paying sometimes but you should get ten tries for the increased price. Very frustrated right now that the wheel will not work.

HELP!! I have a serious problem! I’m addicted to Cookie Jam!!! I really like playing this game. It’s fun, relaxing, frustrating, keeps you thinking and searching, and very addictive. I’ve been playing for a couple of years and have times when I’m trying to get past a level, I have to force myself to stop playing. Now, the reason for the 4 (because we can’t do half stars) review...... I don’t know what’s up but for about the last couple of months there have been some glitches that have really been very frustrating. 1) After playing for a long period of time the game will freeze between levels or level replays, the screen will go black, and won’t let you go any further causing you to have to exit out of the app and restart your iPad to be able to play anymore. 2) Again, after a long playing period, the bonus plays and bonus items that we get at random times aren’t able to be used because the required ads don’t pop up when the bonus icon is clicked causing you to end that round and begin a new round. Hopefully these things can be fixed.

‼️November 2020- the fixed the below issue, thank you!! There are other issues, but if you contact support they work with you! ***March 15, 2016- revision- I do LOVE THIS GAME, one of my favorites!!! But.... New update and, it won't let me paste a picture to show you. I sat and moved all the colors around, made fun patterns, sorted them by colors, racked up a ton of points, and it didn't take down any of my lives. But it also didn't take out any of the waffles. So I finally had to quit. Obviously a glitch. developers have updated and gotten greedy because in-app purchases are now triple the price!!! Couldn't figure out why I'd pay $4.99, for 135 coins, use 25 and they'd be asking for more and more money. They were sneaking in new "fun" surprises". CRAP! Not worth the extra spoon. Let me have the coins that I paid for. I'm disappointed.... Love this game and would give it 5 stars, but they bug you every single time you sign in, asking if they can post to your Facebook. Enough already. I told you NO once, stop bugging me. Also, I've literally spent hundreds of dollars on coins and you really don't get any discount for buying more. I've been playing for at least 6 months and only twice have seen "sales" on coins. They need more incentive to buy coins and STOP bugging me about Facebook!!!!

This game beside it being addictive and competitive hold a lot of emotions for me... it’s a game that I started playing with my dad... a thing that would keeps us connected daily as we raced from on level to the next and when I ran out of lives I then got my Mother hooked and oh boy!!!! This game became her favorite of all she would call me to give her lives like all the time, she got all her neighbors hooked so they could feed her lives.... my parents and I started playing this game for 6+ years, 4 years ago I moved away with my husband and he also became addicted.... I kind of stopped playing for a while after my mother passed away.... but playing it just reminds me of here constantly.... 😢❤️ so yeah. Back to rating the game! It awesome, keep your mind busy, if used properly can be a great family game!

I’ve Been playing cookie jam for several years now I’m at level 2902. Recently the screen started freezing and I have to close the game out and restart it continues to do this the last three weeks or so. Finally a real out of the game and I had lost all their unlimited lives that I had 40 some hours worth I lost all my lives I was sent from my friends. I keep sending requests for help to cookie jam developers and they do nothing they don’t even respond back I spent maybe $100 on this game and I’m all done with it it’s frustrating it is to be fun but now I see how the deck stacked against you when it’s so irritating now you can’t play for more than a couple hours and then it fades out and freezes you have to close out the game. Really frustrating!

After installing the latest update, my iPad gets so hot that I am forced to stop playing. It’s obvious that changes have been made to “accelerate” game play because when I don’t pass the level, I don’t even get to watch the last play finish; instead, as soon as my finger lifts off of my last swap, the game pops up the too bad so sad and pay me some more money screens. And to be honest, I know that the developers want us to contribute cash but the constant pop ups asking me to pay for power ups or warning me that the next level is hard so I should pay up, is really getting old. I’ve been playing this game for a while, and I’m on level 5876 so it’s obvious that I really enjoy the game... except for those annoying pets and their ridiculous animations reminding me that they’re fully charged, and as mentioned already, the pop ups asking for money. Did I mention that the pop ups are annoying? Maybe I should say it again that the pop ups are annoying because it seems like the thing to do is to repeat something so so so many times that you don’t even look at it anymore. Like pop ups asking for money.

I really like this game and have played it for a long time. I didn’t give it 5 stars, because every once in a while, the game will set me back a few levels and I have replay them. When you enter that level, you can see that you have already played it and earned stars. You have to enter that level, then wit that level, and leave the app completely. When you go back in, the game will advance past the level you’ve already played. If the game set you back several levels, you have to go through these steps for each level you’ve already played and earned stars. I did contact support, but my response was that they are sorry that I lost progress and to sign into Facebook and they could fix my progress. I don’t play games through Facebook. Also this has happened numerous times, so I think it needs more than just fixing my progress... I think it may be a bug.

I really like the game except it seems to drop the game a lot. Especially when I am winning. The game spin is very slow and so is the gathering of the tiles that are correct. Please fix it so while people are playing the game doesn't drop. There have been times when I wanted to delete the game it was so frustrating. Some of the levels are extremely hard and take quite awhile to win. 5 times is not enough and winning coins is very hard, especially when it takes 25 to continue playing for 5 more turns. Not worth it. The above was written months ago-still no solution-makes you wonder why. I loose the connection constantly especially when I'm leveling up. Winning coins and help us ridiculous. I play a lot of games and Cookie jam is the worst. You ask for reviews but fix nothing or respond to things players want to make the game better.

Clearly I enjoy this game. I play everyday. In fact, I left candy crush in the dust years ago because it was a far better game at the time. However, I’m tired of being charged for coins to continue my continuous day streak because I don’t log on by some ambiguous time you’ve programmed on the backend. I don’t know how many times I’ve logged on to play and the wheel is blacked out with the error, “sever is currently unavailable”. You know what the means? It means that your time on the app is not registered, and if you don’t remember to play later in the day you lose continuous play status. I’ve never made any in-app purchases, and I feel this is a way to rob people of the all the free coins they once earned by completing the cookie walk (the removal of this as one of the rewards is awful and shows what you you really think of us that continue to support the game) . I’ve reached out to customer support and they aren’t interested in resolving the issue. Maybe it’s time to think of this game as a bad cable company and just cut the cord and delete it.

Been playing this for years. Clearly, I enjoy the game. Dealt with some silly changes and good ones. But here’s some stuff that doesn’t makes sense to me. The gold metal when you finish a step in one try. Who cares? All you get it this annoying gold metal covering the information on the next level and you have to swipe it off yourself. That is not a reward. Buying an airship? Who cares? Dressing some animal? Who cares? Something else I should mention. The entire time I’ve played this game I have never purchased anything, nor will I ever. It’s a game. I will run your ads for you and get an earned extra piece, but I will not for only 5 minutes of one. 15 I was ok, but 5, no. Also watching a video to get 5 extra moves...when I really blew it and have like 21 more pieces to get, this is when you offer this option? Why would I do that? Give it to us when it counts, like if we have less than 10 pieces to get. I’ll hit that video button like a lab rat hitting the cocaine button every time, if that were the case.

I’ve been playing this game and original cookie jam for a very long time. As far as the games themselves they are entertaining and enjoyable way to wile away the hours. However there are several things that are just annoying as hell. After an emotional, exhausting day of traveling to the city for drs. Appt. I didn’t log on to play so I lost my accumulated log on days, this after years of never missing days. Next I have flat had it with the wheel. I have yet to get what I attempt to stop the wheel at because wheel is loaded, weighted whatever you wish to call it and it also doesn’t appear for play if it’s earlier then your previous days log onto game. Really not fair and very annoying. Wheel should always be available not controlled by games internal clock. I understand point of games are to make $$ however retired and on limited income. Have made it pretty far without spending a dime so not about to start now! Please fix the previous mentioned matters...I am so close to deleting both my games.

I’ve been playing this game on and off for a couple of years. Lately I can’t even get into the game. Since the beginning of July 2020 I haven’t been able to get on to even get my daily free spin and that means I’ve lost any streak I may have had. Back to square one because I refuse to pay for something I have no control over (and even if I would I can’t get on!) I’m in the process of deleting the game and adding it back and I’m afraid I’ve lost any progress, boosters I’ve accumulated. I’d love to be able to send you a screen grab of when I tried to log on where half the pictures is white. When I try to get on it just closes and I try over to get the same results. If I lost everything I will delete the game and never return. There are plenty of these types of games. Update: down loaded new game and I thought it might work. It looked good but when it asked to send notifications I clicked “don’t allow” the game closed on me. Retried and got the half white (where it has the game title Cookie Jam) and again closed on me while loading. Looks like I’ll be taking this game off my playlist. I’ll wait a day or two to see if I get any response from support - but I truly doubt it!

I have been playing this game for several years now and it is one of my very favorites. However there are so many problems with it that I am ready to give up. As other players have explained, you do not get earned rewards at all times, the screen will lock up when certain ads are run. As of this morning, after the European version of the fat burning add, I have been locked out with a black screen 5 times within 2 hours. I have continued to give feedback to the support team and until last week, they have been extremely helpful and responsive. They state that they believe it is my iPad that is the problem and strongly urged me to use iPhone, which I will not do because of the screen size. I suggested that if they thought that this was a device problem, they should take a few minutes to read the reviews left by other players experiencing the same problems. After my comments, they ended the discussion with no response! After I use all of my freebies, I sadly will be deleting one of my favorite games. It’s too bad the developers no longer seem to care about resolving the many glitches in their game!!

I’ve played this game for years and I’ve been really impressed with the new changes that allow players more opportunities to win coins and boosters without spending actual money. However, the latest update has created a glitch that moves me back a level or two and makes me replay and beat it, even though it shows the number of stars I earned the first time I beat it, and I can’t progress on without replaying and beating the level again. This has happened four times since the update yesterday and it’s incredibly frustrating and it discourages me from playing the game. Why would I keep replaying the same levels after I’ve already beat them? Especially when they weren’t particularly fun levels to begin with...? Also, the game use to add a new set of levels every Tuesday and Thursday. Now, it seems to only be once a week. It doesn’t take a full week to beat twenty levels, so the game just sits unplayed for the majority of the week while I wait for more levels to be added. I wish the developers would go back to adding new levels twice a week.