Hotel Craze™: Hotel Game Wiki

This game is typically my go-to time killer and I have progressed pretty far. The levels can be difficult, but it makes the game less boring to have that challenge. Upgrades for hotels cost a lot of diamonds so there is some waiting involved, however the game has given me plenty of diamonds as various rewards for things. The only complaint I have about this game is the insanely long wait times for upgrades to arrive. At times you can’t beat a level without certain things upgraded, but when you have to wait 12+ hours for the upgrade to arrive that can frustrating. Although, I spend that time playing previous hotels to rack up more diamonds. All in all a pretty fun game :)

I agree with another player’s review about fixing the timing. The customers are arriving before you can get the orders of the people already in the rooms. You shouldn’t have to use up so many boosts on one level. I enjoy the game, but that problem is about to make me stop playing. I understand wanting it to be a challenge at upper levels. After several attempts at the same level, I feel the difficulty level should be less challenging to allow the player to advance to the next level. If you get stuck on a level for a week or so you feel defeated and just stop playing. It’s fun and I definitely have enjoyed playing it.

I gave Grand Hotel Mania three stars but happily give this one four. I like that you can cancel a move you didn’t mean to make. That’s a big plus for me. I like that you can make more than 4 moves at a time. Big plus. However, just like GHM and why I won’t rate five stars, once you hit level 80 on a hotel, they stop giving you gems for every 5 levels. You go from getting 40-50 gems every five levels to make 1 or 2. That’s a terrible flaw because I play the game in between hotel updates to build up my money and gems. Obviously I know why the developers do this…$$$

You need to fix the timing of your customers. Full rooms, and you stack a line of new customers waiting. It would be doable if the rooms emptied out faster but you’re just waiting for them to place an order. So it’s not a matter of being faster. Yes, you could use the boosters but again, it’s not about being fast. It’s too much waiting for orders to be placed while you send new customer one after the other. You shouldn’t have to use the ‘happy’ boost 4 or 5 times in one level due to the bad design. Overall it’s a good game on par with the other similar hotel games like this.

The app is fun and they have adjusted the difficulty so it is still difficult but not impossible to pass. It just may take a few tries. However the events are a problem. They only allow 2 hours to collect ingredients and that is simply not enough time. I play sporadically throughout the day and cannot immediately sit down with it and play for two hours straight. Also as I am progressing through a location it takes time to build up enough coins and diamonds to upgrade not to mention the time it takes for the upgrade to actually happen. I don’t understand why the ingredients and Easter eggs are not available at all locations either. That is the one thing that has put this app way above the other hotel apps is the fact you can keep playing locations that have been completed. I enjoy playing these other locations while I am waiting for the upgrades to happen in the newest location. It would make the events much more fun if the ingredients and event items could be found throughout all locations and that you would give the whole day to find them all instead of just two hours. I have not found all of the ingredients for the day yet. It’s just frustrating and takes the fun out of the game. I kind of want to stop playing it while the event is on just because it’s frustrating to know I cannot take part in the event for lack of ingredients.

I really do enjoy playing this game and I have played A LOT of it! However… the levels are basically impossible to beat unless you have power-ups and other things to help you out. I like a little bit of difficulty but not too much that I can’t even play the levels in order without spending gems to get power-ups. It is literally IMPOSSIBLE to beat levels without something to help you!!! And I don’t like that… I have got into the habit of replaying the first hotel map over… and over.. and over again to earn more gems. I replay that one over and over because it’s the easiest map. But, let me tell you, it takes FOREVER to earn enough gems to buy power-ups in this game!!!! And when you FINALLY have enough gems to buy a power-up, you only get a set of three. Once those are all used up, back to the grind we go… It’s pretty frustrating… Trust me. I would really enjoy even more of this game if the level difficulty wasn’t so frustratingly impossible… and I would be playing a whole lot more of this game than I already do now if they just took some time to tweak it. Just saying…

The level is too hard without using the booster to get through. With so many station to work with and only 1 person doing it seem ridiculous. Please make the level more fun to play and not stressful. You could adjust the level or add 1 more person that can run around. The gems needed to upgrade the facilities is an absurd amount of money. You need approximately 650 ish gem to level up all facilities in Crystal Palace, which is only one hotel. But you only get around 28-30 gem per day. More if you play to get the bonus but still its so little compare to what’s needed. I love the game and how its not too heavy and make my phone hot when playing it. Love how I can left the game anytime and pick it up where I left. So hard to find one this days. So this game have a lot of potential for me. Please make some improvement. The long period event is also fun cause it didn’t rush me. I don’t have time to care for short period event. So great job on the events.

I agree with the person’s review that talked about the timing being bad in regards to the people waiting in line for a room. It’s not “challenging” but rather impossible to get past without using special power ups. Not just that, I’ve had it where everyone waiting in line for a room sat there to the point they all got angry and left and none of the guests left their rooms the entire time. Maybe there was a glitch or something but I took a screenshot to prove it. It’s sad because I used up so many of my power ups to try to keep them happy but it didn’t work out in the end and I still lost. Hopefully you guys can fix that because other than those problems, I really do like the game and I appreciate the challenge when it’s not made impossible to beat.

Reiterating what others have said...room occupancy unbalanced versus new arrivals. Also, if you’re going to have room preference s for guest, let me choose which waiting guest I assign next, not just first in, first out. Bug issues: I’m only on London level, but noticeable lag between tapping a guest, and when open room arrows appear. Huge issue when every second counts. Running on an iPhone 12, so using best horsepower available. Also, why can I only assign the bellboy up to 5 actions?! That’s ludicrous. If your thought is that it adds to the challenge, it doesn’t. Just makes the game no fun. Change action queue to at least 9.

You won’t be able to play without spending money. And I don’t mean a few bucks here and there. Realistically, you’ll have to buy boosts and gems consistently just to keep playing once you get to double-digit levels. It sucked the fun out of it completely, which is unfortunate because the game really was fun! And I actually don’t have a huge problem with spending money in games, I’m happy to do it for others if it’s worth it. However, the price for boosts and gems is too high for the amount you get, the free “rewards” are not very helpful, and honestly, all the other reviews are right- the timing of guests/orders is off. The developers seemed to have designed the game so you have to start spending money right away and frequently. ADVICE: Try a different hotel or cooking game, there are others that are a lot better. After less than a week, this game is unplayable without a 20 dollar gem pack that will only help you beat one level. You’ll have to spend more each level. If you’re going to spend money in a game, don’t waste it on this one. You’ll keep losing and the developers will keep winning your money.

It’s better balanced, has all the same ideas, and you won’t be waiting for people to order while customers at the reception are getting angry that you haven’t cleaned the still-full room. I think there’s some kind of bug on this game that stops people from ordering until you’ve completed some other action, like, way too often I’ve only gotten people to order after I check in the person I was hoping to have the room cleaned out for. Way too much time is spent waiting... and then you get punished for being too slow. And I don’t mean by suddenly having 6 orders to fill. I mean because it takes 4 seconds for people to order and the reception has a max patience of 4 seconds. That’s the definition of unbalanced. Seriously. I’m only playing this because I beat the other games. It’s not a difficulty or speed issue. It’s a balancing one.

Totaled it up and realized I’ve spent $171 on this game in two months. Bought the $50 forever package to collect gems daily, only to run out of “hotel levels” and still waiting on the next one to open to be played. There’s 80 levels to each “hotel”. By level 40 you have all your upgrades so you spend the next 40 levels with nothing to do but be on repeat with no further upgrades available to equipment. Very seldom are there limited time extra adventures to be able to win upgrades or coins. My last straw is after already spending $150 on this game, I spend another $20 on the Sakura pass. I get a new phone, log into the game, and my Sakura levels were reset to zero, and my pass is gone. I reached out to support 4 days ago and all I keep getting is “connect it to facebook”. Despite me explaining that it is, and I have proof of purchase. Now the Sakura limited event is halfway over, I’m out even more money, and support hasn’t answered me back in two days. They’re more than happy to continue taking your money, but when it messes up, they don’t care. I went from super excited about this game to being livid and not even wanting to open it anymore.

I have loved this game until recently. I’m playing the Crystal Palace level and the levels are completing while I’m still serving guests. For example, I “lost” a level because I was $139 short of the goal. However, I was in the process of serving a lobster to a guest, which would have been $60, and had two guests to check out, which would have been $52 each. I would have won the level and exceeded the goal if the level had actually let me finish playing the round. However, the levels are ending saying that there are no more guests and that I haven’t hit the target. But not all of the guests have checked out - I’m still serving them!! I’ve contacted support twice and no resolution. It’s super frustrating to have a game set you up for failure when you should be winning. I hope they figure out what’s causing this and correct it soon. I’d be happy to revise my review at that time because I have thoroughly enjoyed this game up until now.

Way too much time and actual money is needed to advance in this game. They even try to pull you back in by offering a pet to “help” you but the pet not only takes forever to recharge before you get a whole one min of the benefits, it often needs things like a bone or vet visit that costs 20-30 gems at a time. It’s not worth the hassle. Not only this, it has a glitch where it’ll say the daily reward is there, but then when I click it, it accuses me of adjusting time settings to get it. Sorry, I don’t have the time nor the desire to go that far for a whole $200 coins that are worthless without gems anyway. These guys need to get it together. Some levels are impossible to beat in the events like the Sakura festival without the power ups which cost, you guessed it, tons of gems!!! Good luck, you’re going to need it unless you’re willing to spend a hundred bucks for a few hours of game play.