New year, same problems
Every year I’m so excited for WWDC, and every year I’m so disappointed by how bad this developer app is. This year the iPad and iPhone version doesn’t crash as much, but now the Apple TV version doesn’t sync at all with the iPad/iPhone/Mac version. Like why the heck not? The Apple TV version also crashes every time new content is available on the main WWDC tab. There’s no way to mark an Apple TV session as watched.
Finally, the Mac version of the app gets hung up all the time. It just stops playing the video and spins. Sometimes pausing the video, going back to the menu, selecting the video again, and playing resumes. Other times it will cause the app to crash and when you re-launch, the video will start from the beginning.
I seriously don’t understand why this app is so incredibly terrible. You watch all these sessions about what not to do in an app, and even have Apple reject you many times because your app does these things, and then the Apple developer conference team puts out an app with all these problems that would get others rejected from app review.
Disappointing and has unacceptable bugs
Would give 0 stars if possible. There is no way on iPad to control playback speed. There are so many videos to watch developers need to be able to easily increase playback speed if desired. Tried downloading video hoping this would allow access to speed control. Still no controls for speed and worse yet there is a bug where you are not able to delete the downloaded video so it will take up large amount of space on device forever. These are basic things and it is unbelievable Apple developers created this app and that these basic things don’t work. Very disappointed. Please at least provide a way to delete a downloaded video. Running iOS 12.3.1 on iPad Pro. Desktop version seems to have speed control but didn’t really want to watch the videos on Mac. Prefer to watch on iPad.
2018 Destroyed a good 2017 WWDC app
By Law reviewer
The new 2018 version of this WWDC app is about useless on my iPad. It violates many of Apple’s own human interface rules!
First, none of the session titles are visible (they are cut off). Second, they now use that silly (unprofessional looking) horizontal scroll where there is full bleed on the right margin. It makes it harder for the user to feel they have situational awareness of what is on the screen. Third, it is cluttered now with glyphs — we have spent 3000 years advancing from hieroglyphics — they are nice to have in small doses, but not a screen full of dozens of them. We could go on, but the overall user experience is a huge step backward last year’s app. Now, I’ve lost a great library app for all the videos through WWDC 2017. The programming idiosyncrasies of the app programming libraries are shining through in a most unpleasant way. Wow, did not expect this for the flagship app.
The sign up process is a nightmare
Just to be clear, this review only covers a small portion of the app, (the only portion I have gotten to so far.) I tried initially signing up for the developer program through the app, but the app wouldn’t accept my photo id and it didn’t give me a reason why. I gave up on the app after 10 attempts and in summary, since then, I have talked to a few support agents which who told me that I probably had to just try it again and I have been hitting errors such as “You cannot currently ___, please try again later”. I’m sure if things go right this app is a great experience, but when things go wrong there is no direction on how to fix it. I eventually figured out that my payment method was expired and that was the issue, but that was after spending hours combing forums to try to solve the problem myself.
Easy to use (mostly)
Overall this app is fairly easy to use and helpful for allowing us to access the WWDC content.
In response to an earlier review about not being able to delete downloaded videos, this is one area that could use some interface/usage help. Instead of the regular swipe left for a delete option (swiping left just lets you favorite a video or remove the favorite status), you have to visit the video and hold down on the “Downloaded” link to receive a delete option. This mechanic is slightly less intuitive than expected.
Better Every Year
The WWDC app gets better every year. It’s awesome that I can start a video on my iPhone, and finish it later on my iPad or Apple TV. It’s also nice that I can mark a session as watched if I happen to have attended it in person.
One thing I wish would change, though, is the Favorites view. WWDC19 just ended, and I favorited all the sessions I want to watch, but when I go to Favorites, I have to scroll past all my favorites from 2016, 2017, and 2018. I don’t want to lose those favorites, but it would be nice to be able to see only my 2019 favorites.
Thanks for such a great app!
Rename it Developer Crash
Update.... I’ll be damned. Two months later and still crash not fixed.
Because that is all it does on iPhone XS Max iOS 12.4. Can’t upgrade phone because Apple famously employed its new feature - eliminate compatibility with older Mac OS devices.
On the plus side I bought a refurbished 2019 which is my $3500 bookend because I can’t even migrate data from older Mac to the new bookend iMac because migration assistant, or rather Apple, has decided they need to reset all administrative passwords and promote ALL limited users to ADMINISTRATORS rather than my password server!!!!
CONGRATULATIONS APPLE for enticing me to buy into a lockdown worse than CA and NY combined since September 2020. Now it is December 2020 and don’t expect Apple to end lockdown any time soon.
Lost favorites with update
Seems that they removed all WWDC videos from 2015. Cannot search to find any of them. And more importantly, lost my previously favorited 2015 session videos. Why would an app ever delete user data?
Update: while some of the 2015 videos are now back, some are still missing. For example, Protocol Oriented Design. What gives?
Update: 2015 videos have returned as so did all my favorites in the last update.
The app is not bad but the interface is interface is is very cluttered and there is no way to speed up the video. Of the two, I’d forgive the interface issues if I could speed through the video at 1.5 or 2x’s, slowing down for the sections that are new and unfamiliar.
Right now I’m watching the videos in WebPlayer off the developer site and marking them as viewed in the WWDC app, in the hope that someday the dawn will break, the birds will sing, and most significantly of all, the app will allow me to speed up video.
A nightmare to enroll
Scanned my ID and got a message asking me to contact support team. Did so but only got kicked around a few times and was asked to upload photos of my ID to a site *twice*. Then they told me they to had to escalate this case to the operation team and they could not provide an estimation on when it will be reviewed. After a couple days I asked them to contact this so called operation team for an update and was only told there’s no way to obtain an update unless the operation contact the support back. Now I’m just here sitting and waiting forever, which is a completely unacceptable customer experience