Expedia: Hotels, Flights & Car : Official Wiki

Expedia: Hotels, Flights & Car

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Expedia: Hotels, Flights & Car is an iPhone and Android Travel App, made by Expedia, Inc.. Today, it has gone through many interations by the developers - Expedia, Inc., with the latest current version being 21.08 which was officially released on 2021-02-26. As a testament to the app's popularity or lack thereof, it has gathered a total of 1,638,231 Reviews on the Apple App Store alone, with an average user rating of 4.79542 out of a possible 5 stars.

How does it Work?

The Expedia app is your all-in-one travel companion. Save big on hotels, find the perfect flight, discover things to do, and get helpful trip reminders right when you need them. Plus, you’ll earn double Expedia Rewards points every time you book through the app. Why should you use it? It’s got everything you love about Expedia, including: - Free cancellation on most hotels. Because flexibility matters. - Over a million flights, hotels, rental cars, packages, attractions, and more - Exclusive discounts and perks when you join the Expedia Rewards Program - Huge savings when you bundle flights and hotels — up to $583* - Car rentals in as little as 30 minutes - Great deals on tours, shows, theme parks, and other attractions - Easy reservations for airport shuttles and ground transportation Plus, great mobile-only features: - Up to 30% savings with mobile-exclusive hotel deals - Double Expedia Rewards Points on every booking - All your travel reservations all in one place - Helpful alerts for flight delays, gate changes, and more So whether you’re planning a culinary tour of Las Vegas, taking in a show in Chicago, or enjoying a romantic getaway to Paris, the Expedia app has everything you need to get you there in style. Plus, while you’re there, you’ll get helpful, real-time advice like directions to your hotel, flight status alerts, checkout times, and more. Download the Expedia app now! *$583 Savings based on all vacation package bookings with Flight + Hotel on Expedia.com from January through December 2017, as compared to price of the same components booked separately. Savings will vary based on origin/destination, length of trip, stay dates and selected travel supplier(s). Savings not available on all packages. For Free Flight or 100% Off Flight deals, package savings is greater than or equal to the current cost of one component, when both are priced separately. The Expedia app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.

Top Reviews

App cancelled $3,000 reservation, no refund

By HurryUpRalph

I use Expedia pretty often, about once a month on average. I’m in a long-distance marriage because of my military deployment schedule. This month, my wife and I were finally going on our long overdue honeymoon (6 years), but the DoD has put out travel restrictions that would allow that to happen. So I went on the Expedia app to cancel/change my reservation. I managed to cancel my flights, but I didn’t cancel my hotel because there was no refund option or an option to change my reservation. At that point I was okay with just canceling my flight and contacting Expedia to see what I could do about my hotel reservation. But as get off the app and am about to make the call to Expedia, I receive multiple emails regarding my cancellations. To my surprise, the hotel was also cancelled. This was a $3,000 resort in Aruba. I proceed to call customer service, and waited on hold for over an hour, then the call just dropped out of nowhere. Luckily, I went online earlier to schedule Expedia customer service to call me. When they did, I could hardly communicate with the agent because it seemed as if English was not their native language. The agent proceeded to transfer me to another person to help then they hung up on me. I cannot afford another $3,000 for a vacation and now I cannot take my wife on the honeymoon I promised her. This will definitely be the last time I use Expedia or any of its sister companies.
Have had a lots of improvements! But....

By :::::::::::

I like this app much better than I did before so thought it was worth updating my review. But have an issue with the layout that I hope they fix. I wish I could attach a screen cap here to demonstrate with an obvious visual. I’m on my iPad...and when I go to “pick a room”...the long skinny horizontal pic of the style of room appears, with a line above and below. And with the price and select button. The problem is, as you’re scrolling, it’s not clear AT ALL which pic and room name/style goes with which price, above it or below it. Because what’s in between the 2 horizontal lines/rules is...first a price/purchase button, then the picture below. But...apparently the the price goes with the picture above, not below...so the horizontal rules making you think that that’s setting off a block of info that goes together is very misleading. And the space between the price and pictures and price and picture, etc. as you scroll is the same! So there’s no definitive of which price goes with which pic/room style/size. This is just poor design layout and I hope they change it to make it a lot more obvious. Other than that, I like it for navigating easily compared to other travel apps and sites.
Never again, Expedia

By NeverAgainExpedia

I have used Expedia for YEARS. This has always been my go-to service for hotels, flights, and cars. I was supposed to go to Atlanta for work and happily booked my plane tickets through Expedia as I always did. With the COVID crisis and travel restrictions, my trip to Atlanta needed to be canceled. For some reason I wasn’t able to cancel my flight online, and was instructed to call customer service. I did, and received a recording that because my travel was not in the next 72h they could not help me, and to call back when I was within that window. So I waited until Sunday, when I was finally in the 72h window. I was on hold for 3 hours, with no option for a call back, before being disconnected without speaking to anyone. I called back at 10pm Sunday night. I slept on and off, with my phone on speakerphone until I woke up at 5am, still on hold. I didn’t speak to a representative until 8am Monday morning- at that point I had been on hold for 10 HOURS. I explained the situation to the gentleman (named David) and asked that if we got disconnected to please call me back as I had been on hold all night. He confirmed my phone number and happily agreed. 1h and 15 minutes later, with absolutely no resolution, the call was disconnected. No. Call Back. 11h15m wasted. I called Delta, got an immediate response AND they refunded my ticket. I WILL NEVER EVER EVER USE EXPEDIA FOR ANYTHING ELSE AS LONG AS I LIVE DUE TO HORRENDOUS CUSTOMER SERVICE. NEVER AGAIN.
Terror flight

By tsm_ski

Me and my father bought our tickets $500 dollars and for return it was free next thing you know the cancelled my flight back so I called and they gaved me another flight closer they wanted to charge me for a return flight so I told them why would they charge me for something they cancelled they hanged up on me so I called them again but a different person answered so I told them the whole thing again. So they gaved me a flight a good flight but the thing was they the last flight to my destination was p.m so I was ok with that time. Now when we were at Washington my last flight they changed it at the last second and me and my father were freaking out on why would they do that so we were stuck at Washington tell we figured on what to do. So I called Expedia for a money return but the guy was falling asleep at the job real professional guys, so I was telling him why I wanted that so he told me “ok I’m going to call United for a refund so it’s going to take 7-8 minutes on the wait time so if the phone call hangs up is this number ok to call back” I said yes it is and guess what happened the call hanged up so supposedly he was going to call back but I guess he fell asleep on the job. So I called a taxi but what was the difference if it costed the same as a plane ticket $400 to Roanoke. So if you want to get ripped off and not get your money back then Expedia is the site. Oh yea I’m still waiting on that refund.
Bahamas Nassau Malia inclusive trip

By Aneka-a

They told me that the hotel had 15 restaurants when I get here there’s only 7 one watch we couldn’t eat there without paying! All of the rooms had a smell this is the third room that we have been moved to last two days of a trip the other room we were in without Wi-Fi and AC and it’s very hot out here I have to keep walking back-and-forth to the hotel just asking for help which was very hard for anyone to actually help me I couldn’t call the front desk for my room phone and no one would answer the phone. they are finally moving us the last two days of my daughter’s birthday yesterday! it rained and all of the activities with counsel I spent most of our day switching rooms so we didn’t get a chance to do anything for one of the reasons why we came out here which was her birthday! they told me when I book a trip that it was some activities involved in that all exclusive come to find out where there is games volleyball and there’s no activities as far as touring or anything like that that’s involved in all exclusive the list goes on and on I could never get in touch with Expedia due to my phone I have any Wi-Fi and as I went back-and-forth to the helpdesk to try to figure out why I couldn’t make calls from my room come to find out there was not Wi-Fi box in my room then they move me to another room in the plumbing was messed up.
Horrible service

By Dajion B

I booked 3 flights through this company and spent 2 hours on the phone to do so. Then when I log on to the app it only shows two of the three flights I paid for . At that point I called customer service to see what is going on and they informed me that my information was sent to a different email address that they don’t have access to . Then I asked if they could go and change it to put my information so I don’t have to worry about my information being out there in the crazy cyber world that we are in today. Were people’s information is being stolen left and right . These people had the audacity to tell me that there is nothing ANYONE in their company can do for me so basically I just have to deal with my information being out there in someone’s email address that only God know who has access to and can do whatever they want with my information and I probably will not find out until it’s to late . this was all caused by a glitch in there system, so my real question is what other types of glitches are in there system that is sending there customer information around . How secure can this big company be if this is the case . How can you care for your customer if you have systems that “will not allow you to do so” I would never book another flight though this so called company !! This is just ridiculous!!
SCAM!! Be careful!!

By Maria2019-

I tried to make a reservation today for family vacations and when I tried to hit confirm after I put all my info I got a sign that says ERROR, so logically I tried again and I got the same message again. I did not get confirmation from Expedia or booking details of course. Then I see in my bank account 4 pending transactions from Them. I called the bank to tell them this was canceled and did not get any confirmation from Expedia but bank says is all approved on their end and as far as they know nothing is canceled and I’m being charged for that. To make story short, after 1 hour and 30 minutes in the phone with bank and Expedia I’m still being charged even Expedia supervisor says is canceled they are not able to give me a cancelation number or anything that I can show the bank as a proof of canceled transaction. They said may take 3-5 business day to get my money back, that means now I cannot book my vacations cause they are holding my money and I don’t have enough left on my credit card. Customer service is a shame, the money on hold is even more than the total amount of the trip when I asked how is this possible to supervisor couldn’t even tell me why. I will never book anything through Expedia again. They are a shame and taking people’s money even when it says error on the screen. SCAM!!!!!
Horrible. Do not use this service.

By kailegoh

There are a lot of 1 star reviews for this app. I know 1 star is harsh but Expedia really makes traveling even MORE difficult than it already is. If you’re looking at hotels on this website, you’ll see there are a list of places the hotel is close to. For example, 4 minutes from airport, or 5 minutes from beach. In the 3 hotels I’ve booked through Expedia all of what they say the hotel is close to and how far away these places they’ve listed are is completely inaccurate. My second complaint is not about the website but about the agents I speak to over the phone. As a 3rd party booker they should be making things very clear but instead they leave out really important information BEFORE PAYING (example, what I’m paying for is NON REFUNDABLE) that they claim they DON’T have to tell me before I pay because “I should know” but if I was an expert at booking trips and I knew all these things off the top of my head that they claim I should know, I wouldn’t go through Expedia in the first place and would book straight through the airline or hotel. This is definitely the last time I’m using Expedia. I’m so upset I have 2 upcoming reservations I booked through Expedia. I’m hoping the hotel is what it seems like online but I am not counting on that. Like another review says, BYE EXPEDIA!
Could be improved

By Corissa.stallings

I have loved Expedia since I started traveling on my own and the checkout process is always easy for me. Overall the app is decent and could use a few more features. For example when searching for an all inclusive on the website you can filter that option but in the app you must scroll through all hotels, motels and resorts. Also, I wish that you didn’t have to specifically search from one airport. The app states that it’s to help you find the best deal but to me the best deal would be found by checking all available airports that I am willing to travel to without having to research and put back in all of my filters every time. Also, they claim that it is cheaper to book through the app but I have always found that the better bundles are found on the website. It would also be nice if there was an “availability calendar” like on some other sights where you can see how much cheaper it would be to stay a different night. Another feature that would interest me is being able to search an entire country as your destination to try to find new and cool places to stay in a specific country.
Location, Location, Location!

By adventuring_mama_13

Perfect place to stay if you enjoy easy access to the marina and the beach. It is a small and quiet resort. Which we like because we go as a family and not the party scene. Which was cool for us 20 years ago ;) Service staff was very friendly and accommodating. Only complaint is trying to sign us up for the marketing sales pitch at their sister resort as soon as we checked in. When we politely said no, the front sales staff became rude and wouldn’t acknowledge us the entire week we were there. Not a biggie, but it’s polite to at least say hello or good after afternoon when passing by. What they forget to tell you is you can still go to the sister resort 10 mins away and enjoy the luxurious pools and view and also includes the all inclusive if you have that package. Overall, we really enjoyed our stay and would stay here again. We also didn’t need the sales pitch for discounts on activities. We met a very nice young man at the marina who took great care of us setting up the clear fiberglass boat and the dolphins experience.

External Links

Expedia, Inc. Official Website
Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2021-02-26.
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Expedia: Hotels, Flights & Car Wiki