Privacy and Security
By subways watching
Netflix is a GREAT app, I’ve probably been using it for 8 years or so. Over the past years, Netflix has expanded its operations greatly, and made viewing videos more accessible than ever. However, I feel that the privacy of the app should be increased much more. Whenever I’m watching a tv show, sometimes other members of my family try to log on and watch the SAME EXACT show on the same profile while I’m trying to watch. putting a lock on the profiles would be much better for people who want to keep their viewing private and out of the hands of people who share the account. Another issue I have is that sometimes, I’ll watch the first few minutes of a show, and I’ll end up stopping because the show is bad. removing shows out of currently watching is one of the most annoying issues this app has never fixed. I have maybe 10 shows and movies I’m watching, and scrolling through a bunch of more shows that I ended up never watching trying to find what I want to see is a big pain. Lastly, Netflix is getting really outdated. Watching classics is becoming a pain on Netflix, and the newest shows and movies are never updated. After getting a YT Tv subscription, I was able to find more complete, fuller versions of my favorite movie franchises and tv shows. Netflix needs to start upgrading its viewer base, or what Netflix became famous for-being able to watch the best shows easily-is going to be erased.
written by a teenager.
Teen section please!
Alright, Netflix is awesome! It’s so easy to stream movies, TV shows, interactive games, and more all accessible through Netflix! The only thing that I could think of to improve this app is another section. So far there is kids and adult. But what about teens like me? Kids has a TON of cartoons and kiddy shows. Don’t get me wrong, I love cartoons as much as the next person, I just want something a bit more adventurous. The adult version has a wide variety of movies, but a lot of them are inappropriate for teens like me. If you could add a teen version, where the more appropriate movies are, that would be lovely! The movies, (no matter the rating) should be good for young audiences. This means the movies should be rated for cussing. None of the movies should have naughty things. (passionate hugging/kissing, and you know, anything that's an inappropriate display of affection) but some cussing could be allowed since in college and high school, there aren't many child-friendly peers there sadly. Another suggestion would be to (forgive me if you already have this) add a feature (free or not, your choice) where if you're watching a movie and leave the app, you can still see a small box of the screen in the corner. The box should be moveable, this way you can surf the sea of neverending emails while binging your favorite show on the wonderful app, Netflix.
Remove Audio Description by Default - Bug Report
By Mos Lyke
Please remove audio description feature by default or remember audio description setting from one movie or episode to the next. I use the audio description feature sometimes to hear how a screenplay of a particular scene would be written because of my interest in screenwriting. When the scene is over, I turn it audio description settings off because it gets annoying quickly. However, I’ve notice this feature has been turned on by default recently in the iOS app. I haven’t really noticed if it’s the same with the tvOs or website. I tried to turn the settings off and it worked but when the current (now playing) episode or movie ends, when the next episode or movie starts, the audio description feature turns back on. I had to turn it off for every episode each time. It was really frustrating at the point I had to paused the show and write this review. Honestly, this is not really a review. I hoping your development team would consider this at a bug report. It is annoying that audio description is turn on by default and you can’t turn it off permanently for future movies or episodes. Please fix. 😡
Currently watching is a nightmare!
I love Netflix and admittedly have things streaming far too often throughout the day. Everything works beautifully and it’s easy to search for what you’re looking for and the list of saved shows is fine too. My big issue, however, is with the currently watching area on the tv app, phone app, and website. Sure there are tons (and I mean TONS) of articles all over the web giving instructions on how to remove shows from the currently watching section that you no longer want to view, but Netflix it’s your job to provide an easier method for doing this. It’s unrealistic to expect people to go into their history and delete a millions episodes of a show just to get to the movies and whatever other shows they need to remove from that section. Just allow a space on the titles to remove them from that area. Especially for shows or movies that you try out and end up not liking. They stay there for months! Also, the app on tv plays the show or movie just when you’re trying to read the info about it and guess what?? That also adds that title to currently watching! Fix this issue please! It’s 2020! We shouldn’t have to google the hundreds of articles teaching people how to get around your archaic ways with this one thing. Do better, Netflix.
honestly, If you haven’t gotten Netflix, what are you waiting for?!? Every single of my favorite series EVER, have been found on Netflix!! The app is significantly easy to use, and my favorite part is their always adding more!! It’s really easy to find things that your interested in because the app takes what you have watched, and recommends similar options. Most Netflix originals are also genuinely very good!
I do have two suggestions for somethings that could be implemented in the future. My first idea is that you could be able to follow other people. This way you could find out what your friends, family, or anyone else you know, is watching/interested in. You could find lots of great shows that you didn’t know about or watch before. My second thing is something that has been mentioned in other reviews, and that is an actual, legitimate teen section. And i’m not talking tv-7. I’m talking quality shows, PG13/TV14, stuff like that. I think both of these ideas could help improve Netflix in the future.
That’s all I have! Overall, Netflix is a wonderful app, full of great selection, amazing viewing quality, and awesome shows, movies, documentaries, you name it
Downgraded instead, Not watching as much
I noticed over the past year that I have been using Netflix less and have been really disappointed with their selection and layout. So I downgraded to the lowest possible billing option and have been great with it for months now. Layout: I wish that when I selected which genre I want to watch that it showed a years list. I like 90's suspense thrillers and kids holiday movies, 50's creature feature horror movies, and 80's action and comedy movies. But it's a bit hard to find with their made up titled sections and makes me waste more time searching than watching. And the search feature doesn't not show me all the movies in these keywords as only a few can fit on the search screen. Also, there movie selection in these categories aren't that much and I end up watching Crackle a lot more. Ended up watching Crackle and Freeform Channel for Halloween instead! I feel Netflix has too much Drama and Gore movies-not my cup of tea. I expected new seasons of "Sabrina the teenage witch," "Mystery Science Theater," and other such shows to be new and available for October but they were not. So knowing when to show new show seasons for holidays is lacking. Who needs the new "Nutcracker" movie in July!? Also, when am I going to see new "Mystery Science Theater" episodes? Love the new show!! Creature feature movies are really lacking on Netflix!! And when is the new "Bright" movie coming out!? This is why I downgraded.
BEST APP EVER!!!!
Guys I know your probably thinking:”I don’t know if I should download this app m maybe I should see the reviews.” Well look at this one, don’t look at anymore because, I’m here to convince you to get it, and tell you about the amazing movies you should watch after you download it. First off it’s not only movies you can watch, you can watch tv shows too, and they are awesome. Now some of them do include homosexuality and I don’t like that so I just skip the parts and of movies that have them, and please don’t judge me for saying that, anyhoo, there are some top notch movies here, like a thousand words, The Kissing Booth, The Kissing Booth 2,( trust me you GOTTA watch those two) and there are cool tv shows like, The Flash, Green Arrow, Legends of tomorrow, (then again these is just dc) Marlon, The Green House academy( if you really like teen tv dramas you will really like The Green House Academy!!) any way, you can also go to the search bar and you will see the things that most people that are interested in, like the movies and tv shows. And don’t worry because yes it has a continue watching section. And the last thing that I wanna say is that YOU HAVE TO WATCH THE 2 KISSING BOOTH MOVIES!!!!!!!!!!!! Bye
Please show Viewers Rating/Comments???
By Mr Isidro
Why is it so difficult for you guys to add the option to read viewer written reviews which are available only through using the browser version of Netflix?
At times it seems like Netflix has some type of agenda to limit the chances of any of their productions from getting any kind of negative or honest viewer feedback. And one of the biggest actions Netflix did to prove my point is making the ridiculous and obvious mistake of getting rid of the 5 star review system which helped fine tune which movies were recommended for us. Some of us like my entire family for example had each perfectly fine tuned the movie recommendation algorithm after working hard to submit honest ratings for every single Netflix streaming movie we'd watched for multiple years (since Netflix first started offering its streaming service). And then without even asking for its customers opinion on the matter it just gets rid of the entire rating system and implements the useless thumps up or down rating! If Netflix ends up falling from the heights it's reached it will only be because of their lack of common curtesy and respect towards its customers feedback.
Lacks management features
My issues with this app are not about streaming content, but lack of content for managing my account on my device. If there was any place where I should be able to manage my passwords and activity it should be on my device. My info (card, address, etc) is associated to my account. One can argue logging in via laptop/computer could be less secure. Especially if the web browser saves passwords and I am a user who never logs out on a computer that never locks. I at least have Two factor authentication on my phone. If I am already logged in, ask for my password or send an email to my account with a verification number. Just don’t completely strip away my ability to manage my account promptly. At the very least, I should be able to opt out/in on account management on my device via email, if necessary. This needs to be fixed. I receive phishing emails asking me to reset my password regularly. I would like to change it via app immediately, if I feel my password had been compromised.
Rating may seem too low when everything else works well. However, security should be paramount to protect your users. There is no point having a service if that service does not have safety of its customers in mind. May as well make a walkway across the freeway.
Bugs please update
By Good Job 👍🏽👍🏽👍🏽
Their seems to be a bug that’s doesn’t allow my continue watching to update, meaning that if I finish a show or start a new one the show I have started doesn’t appear and if I finish a movie or a show it doesn’t go away. Also if I am watching a show it doesn’t update so I’ll be on episode 13 and it’ll say I’m still on episode 11 and it’s very annoying. Please do an update to fix this issue. It’s not just my account either it’s my whole families accounts that is having this problem and a lot of other people online that I have seen while looking up a solutions to solve this issue. I have called and talked to two customer service representatives and neither one of them could help me both of them practically blamed me and said that maybe it was because I was going on another account but I’m not I’m only using my account. But anyway this is my last resort to get in touch with the company and to possibly have this issue resolved, so could you please update the app soon. Thank you much appreciated and other than that small issue I have no other problems with the app I love Netflix and so do my friends and family.