BofA Prepaid Mobile

BofA Prepaid Mobile Wiki

Written by Bank of America


Rated 4.83432 From 116,506 Votes
$ 0.00
  • Last Updated: 2020-07-16
  • New version: 4.5.8
  • File size: 191.68 MB
  • Compatibility: Requires iOS 10.3 or later. and Android 4.4. KitKat or later

BofA Prepaid Mobile


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BofA Prepaid Mobile is an iPhone and Android Finance App, made by Bank of America. Today, it has gone through many interations by the developers - Bank of America, with the latest current version being 4.5.8 which was officially released on 2020-07-16. As a testament to the app's popularity or lack thereof, it has gathered a total of 116,506 Reviews on the Apple App Store alone, with an average user rating of 4.83432 out of a possible 5 stars.

How does it Work?


With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.* This application is free to download and makes it easy for you to manage your Prepaid accounts on the go! FEATURES Once you've created a passcode for logging on, you'll have access to: * View Prepaid Card balances * View Prepaid Card transaction history * ATM Locator * Suspend or reactivate Prepaid Cards * Manage alerts MOBILE SECURITY Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands! For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing mobileservices@prepaidcard.bankofamerica. *This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts. Terms and Conditions: https://prepaid.bankofamerica.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Terms.pdf Privacy Notice: https://prepaid.bankofamerica.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Privacy.pdf Bank of America N.A. Member FDIC © 2020 Bank of America Corporation

Top Reviews

  • Very limited app - almost useless and borderline criminal


    By Cocopari
    The EDD BofA app does not allow transferring money from your prepaid account to another bank. There is only about 2 weeks of transactions to be found. No history or statements. Truly frustrating and dastardly when you need to access your account urgently. For transfers and statements you must log into the full website whose login ID and password can not be the same as on the app. Then the login malfunctions and locks up. Then you have to call BofA customer service and spend minimum 45 minutes to get into the website to touch your own money. For a few months I gave up on the site and would go from bank to bank atm to transfer money. I fix this please. I have often thought to involve the federal watch dog groups to look at how Bank of America is using time delays to profit from people dependent on a fixed income.
  • Login issues - no support


    By sostuckinthe90's
    It took me a few days after activating the card to be able to log in with the app. One of the issues is that it uses your EDD MAILING ADDRESS not your billing address, but it doesn’t indicate that when it asks you to log on and enter your address. After trying to log in 3 times and over 2 different days with both my mailing and billing addresses it worked. A heads up that the help number on the app is bogus or out of commission and only plays a busy signal. I tried calling the customer service number on the back of the EDD card as last resort but there are no customer service agents available; the recording says to call back later, then it hangs up - no hold feature. Hope you don’t have many issues because there’s not support for the app. Good luck,
  • Easy Money


    By dcevon
    This app makes it possible to access money with ease !!!!! Simply download the free app and instantly control your bank account with the touch of a screen I love the attention that was put into each and every option that is given to me as member of Bank of America using the prepaid app I can order a replacement debit card, access all transactions made on my account and even instantly block a transaction all without dealing with calling or ever leaving my home which is most important right now with the spread of the virus going so rapidly thank you Bank of America for being an amazing professional company and god bless
  • Thank God for Apple


    By Flowersgrandma
    Tried to sign into website unsuccessfully so I called the number on the back of the card but the person that answered could not help. Somehow I was transferred to fraud after waiting an hour and a half on hold who asked me a million questions only to have to transfer to another person saying it won’t take that long. After almost another half hour I got a prompt that someone was unavailable and their mailbox was full and then it hung up. Fortunately I was able to use my fingerprint ID on my phone to get in the APP. What a nightmare !!
  • Don’t download this!


    By Tinasappreview
    Please do not download this app. Once I did I got completely blocked from accessing my EDD BofA account. This app is worthless. The only thing you can do is see your balance. That’s it! Please read the issues about this on Reddit. I’ve tried the multiple “remedies suggested and none of them have worked for me. Far too many people are the same results as I am. There is a 2-3 hour wait for customer service. I now have to drive to an atm and pull out the cash and deposit it to my checking account. It’s absolutely ridiculous. An atm I frequent is often out of cash and I’m sure it’s because so many people are in my situation. I had set up the auto transfer when I was still able to log in but it’s not doing it. I’m stuck with my method or waiting for hours on hold. SERIOUSLY DONT UPLOAD THIS APP!
  • The worst bank


    By suiteV33
    Don’t keep your money in any kind of B ofA account if you need to pay bills or get gas or anything that could be time sensitive they constantly block your card literally for no reason my very first purchase was blocked for suspicious activity how could you know what’s suspicious for my spending on my first purchase now I’ve been blocked again for the 2nd time this month and have spent 2 hours on hold over the last 2 days I should be able to press a # for fraud department but no that would be to easy I stopped banking w BofA years ago because they constantly cut my card of when I was traveling even if I told them in advance they are the worst banking experience I ever had now w covid19 i can’t go back to work yet and have no choice but to deal w BofA agin much to my regret because California EDD uses them
  • FYI Safari and chrome are not compatible with the Bank of America EDD website


    By mishi782
    I learned that from one of the representatives I was speaking with and they were telling me that that’s usually the problem is the default browsers. So then I use Microsoft edge and everything wet fell nicely in to place and I was finally able to make my direct deposit to my bank... too bad i only figuredit when when my money was practically gone…!!
  • Good but not great


    By Need_Money
    Customer service people are nice for the most part, but the process to get your card unblocked can take 45-90 minutes. When you first call, you have to give all your info to verify, then you have to be transferred to the fraud department, that takes 30-45 minutes on hold, then you have to give up all your info again to verify you, then you have to be transferred to the risk department, hold another 30-45 minutes, then give up all that info again for the third time! Haha I mean wow! Oh and you can just go from the first person to risk, you have to go to fraud then risk. Someone made there systems and checks very convoluted and unnecessary.
  • Simple to use but Direct Deposit not in app.


    By askmrlee
    One reviewer who borders to being a troll mentioned that the app was changed and now you can no longer transfer your funds to a checking account as a way for the banks to “keep your funds”. This may depend on the funding source but I see that this can be done not on the app but directly with BofA online or by phone and setup so that this is done as a direct deposit. The URL and phone number are in the app FAQs so it’s as close to one click as you can get. ATM locator within in the app helps you locate no fee BofA ATMs.
  • Good, but could be better.


    By Damiandinosaur
    I’ve only been using this app for about a month now, but it’s pretty good for what it is. It’s fast, and simple to get something done. I just have 2 problems with it. 1.) The interface isn’t very appealing, and there’s not a lot of options/features to take advantage of but that’s trivial. Other than that, the only and really main issue I have is 2.) With the ATM locator. I’ve tried using it to locate ATMs from everywhere between my house in Los Angeles all the way to the dead center of Las Vegas, and tons of ATMs show up and most of them show that they should be free. Although every time I’ve gone to a “Fee Free ATM”, I get to the end only to get a notice that I’ll be charged a Fee. Even though I’ve made sure I’m at the correct place and using the correct ATM. I’ve even made sure and asked if the ATM has been newly placed there and that it wasn’t the old one that was Free. The only Fee Free ones I’ve found have all been BofA ATMs.

External Links

Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2020-07-16.
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