BofA Prepaid Mobile

BofA Prepaid Mobile Wiki

Written by Bank of America


Rated 4.68687 From 8,728 Votes
$ 0.00
  • Last Updated: 2019-12-19
  • New version: 4.5.7
  • File size: 160.10 MB
  • Compatibility: Requires iOS 10.3 or later. and Android 4.4. KitKat or later

BofA Prepaid Mobile


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BofA Prepaid Mobile is an iPhone and Android Finance App, made by Bank of America. Today, it has gone through many interations by the developers - Bank of America, with the latest current version being 4.5.7 which was officially released on 2019-12-19. As a testament to the app's popularity or lack thereof, it has gathered a total of 8,728 Reviews on the Apple App Store alone, with an average user rating of 4.68687 out of a possible 5 stars.

How does it Work?


With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.* This application is free to download and makes it easy for you to manage your Prepaid accounts on the go! FEATURES Once you've created a passcode for logging on, you'll have access to: * View Prepaid Card balances * View Prepaid Card transaction history * ATM Locator * Suspend or reactivate Prepaid Cards * Manage alerts MOBILE SECURITY Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands! For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing mobileservices@prepaidcard.bankofamerica. *This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts. Terms and Conditions: https://prepaid.bankofamerica.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Terms.pdf Privacy Notice: https://prepaid.bankofamerica.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Privacy.pdf Bank of America N.A. Member FDIC © 2020 Bank of America Corporation

Top Reviews

  • Simple to use but Direct Deposit not in app.


    By askmrlee
    One reviewer who borders to being a troll mentioned that the app was changed and now you can no longer transfer your funds to a checking account as a way for the banks to “keep your funds”. This may depend on the funding source but I see that this can be done not on the app but directly with BofA online or by phone and setup so that this is done as a direct deposit. The URL and phone number are in the app FAQs so it’s as close to one click as you can get. ATM locator within in the app helps you locate no fee BofA ATMs.
  • The app is garbage


    By moneygirl009
    The app is so poorly executed that I thought it was a scam once I opened it up and looked at it. There is no functionality to it and is so limited that it’s worthless. Right now the unemployment website just briefly popped up for me because it’s been down for days. I thought I didn’t get my unemployment because the app didn’t show a deposit. Low and behold when I was able to log in to the unemployment site it shows that they did in fact deposit money. It’s crazy. Sorry Bank of America-you just made my bank Wells Fargo look like paradise. Obviously, you cut this deal with the state of Nevada simply to have some inflated deposits on your books so you can invest for your own good
  • They gutted the app


    By Great stuff, great fun
    Title and rating says it all. Someone claimed the app deserves a little credit for doing well with what little it does. Well, banks don’t extend unwarranted credit and neither do I. Firstly, the app used to be just fine. It allowed you to receive the money on your card, acted like a viewable bank account for that card, and then ALSO let you transfer that balance ELSEWHERE. But that means Bank of America might not keep access to your funds, and banks use funds. They need your cash to stay with them. So they updated the app. And now you can literally just look at your money with their app. That’s it. That’s all it “does”. I’m not impressed with an app that opens when you click it. The bar is higher than that. I’m not interested in their app telling me about atms. I already know about atms, or I can google it. What I can’t do with google is transfer my money. I literally could do that with THIS app one month ago. Sorry folks, big business keeps winning. It doesn’t get better. -3 stars if I could.
  • Don’t bother


    By TheTrueAnt
    Not sure if they gave this to an unsupervised intern to develop or if they just run completely different instances between the browser login and the app login. Created my user profile via browser and verified its creation, yet still had to change the password to the same password I set it to previously. And still the “security” settings are incorrect when trying to login via app. I am staring at the logged in account on my browser but this app is a petulant child refusing to listen to its parent. Just go to your browser and log in to your account. Maybe BoA will get their crap together someday and fix their app, but don’t hold your breath.
  • Can’t Login


    By Mahersinjary
    I haven’t been able to login to get access to my money, very poor experience. Even when I want to reset my password and press Forget Password I never receive an email. And the desktop experience is even worse. Whatever information I input an error message comes out. Please fix this, and I understand your customer service is overwhelmed during this time, but please allow solutions via your email. Because I emailed and they said I have to call the number on my card and I have tried calling so many times but can't reach a representative.
  • Can’t add card - was able to transfer to checking on chrome


    By Prest0n123
    I’ve activated my card via the phone then tried to log into the app and add my card. It didn’t recognize my card for some reason and I’ve been on hold waiting for “the next available representative” for 35 minutes so far... I’ve tried an absurd number of times to add my card. I was able to transfer the balance from the card to my chase checking account on the chrome browser on my phone. So, maybe it’s just not worth downloading this app?
  • Allow Direct Deposit in App


    By defiantman21
    The Bank of America Prepaid Website is currently NON FUNCTIONAL due to the influx of people trying to access it. Currently this App works but it is BAREBONES. Please update with the ability to set up Direct Deposit inside the app. With this Pandemic - you would think that Banks should want yo help people. Please change this.
  • I would give this App a solid 7.0


    By AlPaloma
    The functionality is efficient and easy to use. But on the other hand it should be improved to enable to transfer money to more than one bank. I do feel secure using it, I would give it a 10 recommending it to others.
  • It’s crap. Doesn’t work


    By Chefahr
    Tried logging in dozens of times. It doesn’t recognize my user name. But when I try to create a new account it says the user name already exists. So what the hell. When o look at the list of purchased apps on my phone in the App Store app. It doesn’t even show up at all. It doesn’t even see it in my phone even though I just downloaded it. When I try to use the forgot user name function nothing gets sent to my email address. And it’s not in the spam folder. So don’t waist your time. It won’t work.
  • Useless.


    By BabyBun18
    This app is completely useless. I can look at my money, that’s it. Awesome in the middle of a pandemic. I had to request a new card from BofA because the prepaid site wasn’t working and I called because I thought it was my card—I was locked out of my account because my “security information is incorrect.” Turns out it wasn’t my old card, because my new card arrived and it doesn’t work either. I managed to get this app up and running...but I can transfer my money so it’s still just as useless.

External Links

Download for Free on On iTunes
Download for Android

Disclaimers:
This page was last edited on 2019-12-19.
Content is available under CC BY-NC-SA 3.0 unless otherwise noted.
BofA Prepaid Mobile content and materials are trademarks and copyrights of Bank of America or its licensors. All rights reserved.
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