I honestly never write reviews because it feels unnecessary until I come across something that is just phenomenal that moves me that much to want to get it out there. This is absolutely one of, if not the the top trading brokers/platforms. They followed 0 commission Robinhood but took it to a new level. And if you’re going to compete you have to bring something to the table. They are so noob/user friendly but at the same time very refreshing for anyone advanced in this area. When needing assistance they make it available on most screens so it’s convenient and they were so quick to get back to me I was pretty stunned. That was a big selling point to me, how nice it is to have someone there so quickly especially when you’re facing a difficult situation that often arises in finances. I just have nothing but positivity to say about these guys. Honestly, once options are here this is going to be the alpha platform, they’re just better in every way as far as I’ve seen. Maybe offering DRIP after that and it’s game over. But yeah mostly if webull reads these things just thank you for the great platform and team you’ve made here. Glad to be apart of this and to continue to go forward
Excellent App/ But iPad Version Needs Work
By Ace Wylliams
I’ve been using the app for a few weeks now. So far, I’ve been loving the service and functionality, and the app itself runs super smoothly on my iPhone, but on my iPad it still won’t let me rotate the app to landscape which is super annoying. Only watch lists are viewable in Landscpae on iPad. I would love to be able to access all areas of the app in landscape on iPad especially trading. It would be excellent if this could be fixed in the future. Also if we could be able to see which stocks support short selling without having to be told after setting up an order, that would be most helpful. It is super annoying to have a very precise short order all set up and then when it is time to submit the order it says the stock isn’t supported. Very annoying. Even a small emblem next to the ticker would suffice.
But overall this is a to notch app, and coming from Robinhood I’m definitely not going back. This app is way better for the active trader than Robinhood. I place about 10 day trades a day cannot do what I do now on Robinhood. Active trading is infinitely better here at Webull.
WeBull as in we bull you around and around hoping you forget the problems.
**UPDATED** - you’d be better off taking your money and grinding it in a garbage disposal than using this app. It glitches constantly and the customer service team will give you 5 different responses to how it’s your fault for the glitch or how you’re not operating correctly. Don’t even bother showing video of it not working they will tell you they aren’t responsible. My advice pay the 1.00 fee to TD or use RH. Just know you’ve been warned.
Let me first say this app could be absolutely Amazing. It’s has the potential to be a hybrid between ThinkorSwim and RobinHood featuring the best of both apps in one. The app charts need work but they aren’t terrible. However, after using this for a couple months I can say the following YES, the app does glitch and YES, it does cost you money as a trader. Every platform has problems it happens. The bigger issue is the customer service response. Listen to people who say don’t use due to this. I’ve had multiple small problems most have been addressed rather quickly. This time I’ve had a large problem and after weeks I have no resolution. Sending 10+ email and app messages all to be told after weeks of waiting “Sorry it’s been too long for us to verify this.” Until the customer service is fixed this company will never be great everyone has app problems it’s how you handle them that matters.
Webull vs. Robinhood
By Joseph Rather
I just switched to Webull from Robinhood, and honestly I’m super glad I did. I had used Robinhood for over a year because of the free commissions, but free commissions doesn’t mean there aren’t problems with the platform. Robinhood has a lot of bugs and was often slow and would be slow to refresh. The charting on Robinhood is also terrible and not customizable at all. Also, reaching out to Robinhood customer support is a pain and they often don’t respond for at least a week. Webull is way better. I haven’t come across any bugs so far in the two months I’ve used it. It’s charting is amazing and you can do way more with it than Robinhood. Also, their customer support is super easy to get a hold of. It’s almost as easy as sending a text message. The last time I messaged them they responded in less than 15 minutes. They never seem disappointed in having to respond and always seem cheerful. Overall, switching from Robinhood to Webull was one of the best decisions I’ve had for many different reasons. Keep up the great work Webull!!
I signed up a few months ago along with a few other similar platforms as I started investing after a while I noticed my profits getting eaten up by fees from a supposedly ’free’ platform, turns out they charge you a staggering $5 ‘paper statement fee’ that I never signed up for or wanted! Through out this time I kept getting spam emails, messages, notifications about every stupid thing from solicitation to refer more ‘victims’ to them to solicitation to play their paper trading game, but not a single mention they’re charging me this fee. I had to dig for a long time to even find those monthly fees in their user unfriendly complicated app, when I called in asking about this outrage they simply told me my email wasn’t connected so they sent by mail and their clearing house is charging the fee, as if I ever asked their clearing house to send me garbage mail and charge me for it. further more, I searched for a long time even before I saw the charges on my account and couldn’t find a way to turn off the paper statements on the app or the website. I saw what kind of people they are and promptly closed my positions, going to clean out my account, delete it and move over the funds to a different more trustworthy trading platform. These guys are not worthy of your business in my opinion.
5 Star App - 1 Important Things
By Ben Alexa
I started trading on Robinhood and made the jump to Webull via a friend recommendation.
The amount of data you have access too is amazing. Great traders make great gains because they do their DD and Webull provides a ton of data points for you to do your analysis. Not only is the app great I love using the Desktop version as you can set up your boards for multiples trade widgets on one screen for multiple orders on different plays.
The only thing I would have to say they lack in is speed when it comes to settling or clearing your money for purchases. There have been multiple instances where I have not been able purchase options as my cash had not completely settled from trades I made earlier in the week. Even putting more money into your account can not side step this as they do not allow you to purchase option on instant buying power either so you would still have to wait for your deposit to settle before using it. That was the explanation I received from their support.
One way around this, I have started is making sure I have any money I want to use for next week deposited or having a portion of your portfolio start the settling process a week prior to when you want to trade to make sure it is available for you.
Hoping they fix this as that is one thing Robinhood has over them. It is just about immediate on their platform to use your money which is nice.
Wanted to make an account but forget it
I’m not comfortable with the questions. I was interested in investing and trying to get the two free stocks, but I am not comfortable with giving you my exact work address in addition to a photo my driver’s license. I understand needing to verify identity for SEC purposes, that’s why I was okay with the question for SSN, but all this is too much.
Also, I don’t like my answers being herded; when asked how long I plan to invest, I said +7 years. I don’t plan on retiring within the next 40 yrs so it felt like the right answer. But when I said it is very important to me to have liquidity, the system refused my answer saying it doesn’t add up. Yes I plan to invest for decades to come, but I also know emergencies happen. In the past I’ve use my investments to pay for school, I’ve used them to repair my car when my savings weren’t enough. So while I would like to invest for as long as possible, it is still possible to consider liquidity very important. Anyways, I don’t think the two stocks are worth selling all my identity for to have a profile that doesn’t actually represent my investing needs, so I won’t be finishing the application, nor recommending this app to others. There are much better, less intrusive options out there.
Terrible service, terrible information, terrible wait times.
By Worst words
I can to edit my previous review, only to find that it is longer here. So I’m here to write ANOTHER one. I signed up for a free account here and on Robinhood. I’ve been reading on RH and loving the experience. My account on Webull has still not been created after 11 days of waiting. I’m emailed and used the in-app help and I only received an automated reply directing me to the FAQ. I don’t have any crazy financial situations that would warrant any delay. My RH account was active instantly. Also, I’ve had 3 friends get Groupon stock as their “free stock”, worth a little over $2. Their disclaimer is that your free stock comes from a pool that USED to be worth a certain value. So don’t get any high expectations on any free bonuses, if that’s what you’re here for.
I really wanted to use this app for the additional tools, but they’ve made it impossible. But don’t just take my word for it. Read the other reviews. You’ll see that these are common issues, especially in recent weeks.
GO USE ANOTHER BROKERAGE APP.
***(And if you care about such things, the data portion of Webull collects your data using a firm based in China, not the US. I personally don’t mind, but some people may be concerned about international data collection.)
Dont listen to bad revviews
This app is great, thsts why finance experts on yt use it, got 2 stocks free prety fast, no long wait for deposit, plus options , extended hours, paper trading, lvl2 real stock prices, theres only 2 downsides for this app and some people have mentioned it, 1, this app looks like is only madr for proffesional traders , U.I is soooo dificult to understand , and use for normal people especially someone with vision problems,like me , to find something and do stuff within the app is so hard, from
Looking for a stock to purchasing or selling or even looking at charts on your position you cant, please make this easier for regular people who are not experts, and change font sizes bigger, other than thay way the app works and is set up, if u can manage to work with this app then you are a robot proffesional lol, just make it easier and simple plz, looks like a nlog with bunch of ads poping up, is just a mess
No Stars for app or their hidden margin Fraud abound
App is not easy to use. Has technical data, but you have to tap around a lot to find what you’re looking for. I’ve found their help to not be accurate, ie it will tell me to look for a specific category or item to tap and then you won’t find it. Could be an issue in updating help. Slider bar keeps you spending into margin unless you have over 2K in account then the bar isn’t accurate and you will spend 400 % of your account and it will say 100%. No warning no pop up just fine print somewhere. Customer service told me to deposit more money instead of first trying to help me understand. Then I got real quick brief responses when I requested details. They think snapshots of transactions is explaining which is frustrating. Suffice it to say this company scammed me out of money, tried to get me to deposit more, and has terrible customer service. On several occasions the customer service agents have asked me for screenshots of something on the app because they don’t know what it is. Is a very sketchy company in a very sketchy app. I have filed complaint with the FCC in the Better Business Bureau.