Top Trading App for a Full Day
Good Day All,
To begin with Webull is by far the best trading app and their interface is stunning.
You also can pay for extra perks to gain for more data exposure for the user which is why I love Webull. I had contacted customer service via phone and or through their online help. Calling I have received exceptional support as for the help support chat messages on the App need a little more TLC. Besides that any issues I have run across like a bug or glitch it was taken care of same day. The community aspect of the app is great, they have plenty of professional traders assisting new comers. The one thing they need to work on is getting rid of spam bots and duplicate fake accounts, warning for new users do not take direct advice from anyone on the platform, find out who exactly your seeing a watchlist from or advice from. Don’t jump aboard a stock just because, another account says “it’s gonna explode”with a horrible chart or non at all. I would start doing their paper trading and they also have paper trading competitions you can join prior to going live and spending your hard earned money. Always trade smart, have a passion for learning more, and the road to financial freedom doesn’t come easy.
All the best,
Not for me
I trade on robinhood and love it despite what anyone says but I thought I’d give Webull a try. Pretty much the only things I liked about it are the promotions, comment sections, and the free stocks. Webull takes ridiculously long to deposit money and you won’t have instant deposits right away. Once you buy a stock with instant deposits you can’t sell for at least three days so forget day trading with instant deposits. You can forget trading options with instant deposits too and the options quotes page is awful to look at and the Greeks are different than other brokers. It takes forever for money to settle after I sell a stock and the costumer service takes forever to respond to anything. I also don’t like how the piece won’t update after the market closes so I can’t see after hours trading. The only thing they have against robinhood is the charts but other than that it’s an ugly hard to use interface. If you are a beginner Webull will be extremely complicated for you to use. I’ve been used to smooth and easy trading on rh and I was extremely disappointed when I tried Webull. If you are on rh and are thinking about trying Webull don’t do it cause you will be disappointed. I really don’t understand how some people love Webull so much. I will probably close my account after it takes 10 days for my money to settle and withdraw but I will keep the app for charts and comment section.
I honestly never write reviews because it feels unnecessary until I come across something that is just phenomenal that moves me that much to want to get it out there. This is absolutely one of, if not the the top trading brokers/platforms. They followed 0 commission Robinhood but took it to a new level. And if you’re going to compete you have to bring something to the table. They are so noob/user friendly but at the same time very refreshing for anyone advanced in this area. When needing assistance they make it available on most screens so it’s convenient and they were so quick to get back to me I was pretty stunned. That was a big selling point to me, how nice it is to have someone there so quickly especially when you’re facing a difficult situation that often arises in finances. I just have nothing but positivity to say about these guys. Honestly, once options are here this is going to be the alpha platform, they’re just better in every way as far as I’ve seen. Maybe offering DRIP after that and it’s game over. But yeah mostly if webull reads these things just thank you for the great platform and team you’ve made here. Glad to be apart of this and to continue to go forward
Excellent App/ But iPad Version Needs Work
By Ace Wylliams
I’ve been using the app for a few weeks now. So far, I’ve been loving the service and functionality, and the app itself runs super smoothly on my iPhone, but on my iPad it still won’t let me rotate the app to landscape which is super annoying. Only watch lists are viewable in Landscpae on iPad. I would love to be able to access all areas of the app in landscape on iPad especially trading. It would be excellent if this could be fixed in the future. Also if we could be able to see which stocks support short selling without having to be told after setting up an order, that would be most helpful. It is super annoying to have a very precise short order all set up and then when it is time to submit the order it says the stock isn’t supported. Very annoying. Even a small emblem next to the ticker would suffice.
But overall this is a to notch app, and coming from Robinhood I’m definitely not going back. This app is way better for the active trader than Robinhood. I place about 10 day trades a day cannot do what I do now on Robinhood. Active trading is infinitely better here at Webull.
WeBull as in we bull you around and around hoping you forget the problems.
**UPDATED** - you’d be better off taking your money and grinding it in a garbage disposal than using this app. It glitches constantly and the customer service team will give you 5 different responses to how it’s your fault for the glitch or how you’re not operating correctly. Don’t even bother showing video of it not working they will tell you they aren’t responsible. My advice pay the 1.00 fee to TD or use RH. Just know you’ve been warned.
Let me first say this app could be absolutely Amazing. It’s has the potential to be a hybrid between ThinkorSwim and RobinHood featuring the best of both apps in one. The app charts need work but they aren’t terrible. However, after using this for a couple months I can say the following YES, the app does glitch and YES, it does cost you money as a trader. Every platform has problems it happens. The bigger issue is the customer service response. Listen to people who say don’t use due to this. I’ve had multiple small problems most have been addressed rather quickly. This time I’ve had a large problem and after weeks I have no resolution. Sending 10+ email and app messages all to be told after weeks of waiting “Sorry it’s been too long for us to verify this.” Until the customer service is fixed this company will never be great everyone has app problems it’s how you handle them that matters.
Webull vs. Robinhood
By Joseph Rather
I just switched to Webull from Robinhood, and honestly I’m super glad I did. I had used Robinhood for over a year because of the free commissions, but free commissions doesn’t mean there aren’t problems with the platform. Robinhood has a lot of bugs and was often slow and would be slow to refresh. The charting on Robinhood is also terrible and not customizable at all. Also, reaching out to Robinhood customer support is a pain and they often don’t respond for at least a week. Webull is way better. I haven’t come across any bugs so far in the two months I’ve used it. It’s charting is amazing and you can do way more with it than Robinhood. Also, their customer support is super easy to get a hold of. It’s almost as easy as sending a text message. The last time I messaged them they responded in less than 15 minutes. They never seem disappointed in having to respond and always seem cheerful. Overall, switching from Robinhood to Webull was one of the best decisions I’ve had for many different reasons. Keep up the great work Webull!!
Poor service look at the name we BULL
By uber loyalty
By far this is the worse trading app it’s take so long to deposit money in your account for you to start trading until all the markets up already and they tell you you will receive between $8 and $1600 in free stocks when you open an account I knew it’s was sketchy and they tell you you will receive between $8 -$1600 when you deposit $100 I deposit $100 two days ago I still don’t see anything including my $100 nothing I messaged them I emailed them and I called I was on hold for 45 minutes then I gave up and hung up . Now this is just $100 imagine if you trade and make money and you want to exit . What headache and problems you are going to face before you cash out still no one responding thank go i have other apps I was able to buy doge and other stocks at low price I am waiting to see when they are going to respond good luck guys but my advice is find other apps . Stay away from this one
The most terrible dead customer service
It has the most terrible customer service in the e-commerce world! I have deposited and provided all required info, however the money was taken from my bank but did not show up in my wallet more than a week later. No response ti my daily follow up! I tried to escalate however no info could be found anywhere. I even can’t make a complaint!!!
Great platform / other aspects that need to be improved
I’m updating my review from 2 stars to 4 for a few reasons, yet not going to 5 for others.
1) One of my biggest concerns is lack of transparency. Well more recently I feel that customer service has been more open and responsive especially with issues that are not directly related to Webull (e.g. any issues with Apex clearing). I mentioned earlier about lack of acknowledgment on ties to Fumi, but in a recent interview - on Benzinga - I found the CEO was as transparent as he potentially can be. Yet, I do think some further transparency overall, with eventually its own self-clearing would make me very confident in Webull overall to maybe put a larger part of my portfolio with them (currently I have 25% with them).
2) My other big concern was stability of non-mobile platforms, which with the newest iPad and desktop 4.8 updates are getting better, but still need some further work. 4.8 especially seems to be missing some features which the earlier desktop version and web version have, so I can’t wait to see how desktop 4 develops over the next few months to include all of the great features.
Horrible Customer Service
Update1: I have now tried getting in contact with Customer Support for 6 days. Aside from an initial auto-generated response, I have not been reached out to. They market that they have 24/7 customer support available to their users but it is a flat out lie. All I want is for them to take back their free stock so I can close out my account because my banks are not supported by the app. That’s it! Someone from support please help me!!!!
Original:I can’t really weigh in on the app itself since my bank isn’t supported, so I never got to fully experience it. However, while trying to close my account, I’ve tried to get in contact with support to give them back the free stock they gave me so I don’t have any association with the app/company when I close out my accounts. I have attempted to use the app, email, and call customer support for two days now and no one has responded. Through the app and email, I keep getting auto-generated responses with links to things they think will help my question, but they say if they don’t help to reply to the message and someone will help me. Well, I’ve replied and no one has reached out. I called and was on hold for like 45 min and no one answered. I eventually had to hang up for a meeting. Their website says 24/7 customer support. It’s been over 48 hours and I’ve received none.
I signed up a few months ago along with a few other similar platforms as I started investing after a while I noticed my profits getting eaten up by fees from a supposedly ’free’ platform, turns out they charge you a staggering $5 ‘paper statement fee’ that I never signed up for or wanted! Through out this time I kept getting spam emails, messages, notifications about every stupid thing from solicitation to refer more ‘victims’ to them to solicitation to play their paper trading game, but not a single mention they’re charging me this fee. I had to dig for a long time to even find those monthly fees in their user unfriendly complicated app, when I called in asking about this outrage they simply told me my email wasn’t connected so they sent by mail and their clearing house is charging the fee, as if I ever asked their clearing house to send me garbage mail and charge me for it. further more, I searched for a long time even before I saw the charges on my account and couldn’t find a way to turn off the paper statements on the app or the website. I saw what kind of people they are and promptly closed my positions, going to clean out my account, delete it and move over the funds to a different more trustworthy trading platform. These guys are not worthy of your business in my opinion.