i never got my stickers
By maia rinker
About two months ago i ordered 4 stickers from this app because i really liked the art and i thought this app was pretty cool. A few weeks ago it dawned on me that my stickers never came in so I started checking the mailbox and i checked my order number and it said it was delivered already but i asked my whole family and no one saw the stickers anywhere. i tried to reach out to redbubble with this cute email “Hi redbubble! I ordered 4 stickers and my order history showed that they were delivered in march 14th but i never got them :( I was really excited because i don’t have a lot of money but I saved up to treat myself. Now i’m sitting here in quarantine a few weeks later stickerless. Its okay i’m not mad at you guys or anything it would just be really great if i could get my stickers that i payed $13 dollars for. I really like this app a lot and i think it’s really cool that artists can create and sell art but it was be even nicer if i could enjoy the art that i bought and admire it daily. my order number was ********if that helps. i checked my mailbox everyday and asked everyone in my house and no one has seen them so i’m pretty sure they didn’t make it to my mail box :( i hope that whoever is reading this is staying healthy and safe! thanks for all your hard work!!! :)” but the email won’t send and i can’t get it through to them!!! i just want my stickers :(
BIG Return request issues.
Okay. They have a 90 day return policy, which is totally fine. But I tried to figure it out on both the app and the browser, and I ended up sending tons of return requests. Because I had gotten this really, really crappy poster, for $12 (it looks like it’s worth about 50cents, maybe $1) the pixels were outrageous, I held it up on my wall (leaned against something Incase I still decided to return it) and when I saw I could still see the posters blemishes from the furthest spot in my room, I sent a return request that same day I received it. And after a month of waiting, I went ahead and sent another one. And then another month went by and I sent another, and in that last month I sent like five, but I never got a response. I sent complaints to the help team, and it still never got resolved. Besides that, there are some really amazing ideas on here. But most of it isn’t good quality. (I ordered a $50 hoodie that I can’t wear because the sticker is almost gone on it, but I couldn’t have returned that cause the sticker started rubbing off after the fourth month. But since it’s really comfy and still looks decent, I don’t feel that it’s right to blame them for that one). Not to mention I would still really like to get my money back, because I still have the poster in the original container it was sent in, I have the order number and everything. I know it’s just $12 but there’s other things I’d like to buy
This app is amazing!
(I swear this is not like a robot or something) This app is literally the best. So I ordered 10 stickers for my hydro flask and when you order 10, you get 50% off! Or you could order 4 and get I think like 20-25% off, something like that. Well I ordered them I think May 20th and got them May 24th! It’s shipping is incredibly fast. The stickers are great quality and I would definitely buy some more (if I had any money hahah). On most of them, you are able to choose the size of the sticker but it does cost extra (obviously). All the stickers I got were a size small and they are the perfect size. (It tells you the measurements in the description of the sticker) Tip: if you look hard enough, you can get stickers for a really cheap price. Example: I got 3 “The Office” stickers for literally 50 cents each! (It was a 3 in 1 kinda thing) Meanwhile, my sister got only one of them for over two dollars! Anyways, I would definitely suggest buying stickers from this app because I am so obsessed with these stickers and it is truly a great app. I hope I helped!
Extremely slow shipping, not great customer service
Ordered almost 2 weeks ago and no word on when I will receive my items despite their website claiming orders ship in 24 hours. If shipping is delayed, let your customers know when you know. You don’t just let them find out when they’ve waited weeks and it never comes. Also, I was double charged for an order. I called Redbubble and they asked me to send screenshots of the charges. I sent them and someone contacted me the next day asking if I wanted to cancel one of my orders. I had made another order for only $24 after I was double charged, not thinking anything of it and trusting that Redbubble would address the issue as they had promised. The total of the new order was not even relatively close to the 2 double charged I had screenshotted to customer service. That didn’t matter because the representative apparently wasn’t looking at the situation very closely and instead wanted to cancel one of my existing orders. I immediately responded and let him know the double charge had been credited back already and to please not cancel my orders. I never got a reply at all and I’m still waiting on both orders almost 2 weeks later. Not a good introduction to this company.
By Best Tyler Garcia player
The customer support for the app is, by far, the best I’ve seen in any app. I rarely encounter any problems with the app and it provides me with all the things that I might want. Anything... you... want. With all the independent artists, it’s hard not to find what your looking for. If I were to pick one product to add to it, it would have to be key chains. Key chains are very mobile and you just add them on and their like little reminders or nostalgia starters, could work with a sticker or shirt but key chains, I believe, are more personal. With most people having some kind of key or place to put them. They are not really exposed out to the public. So if you want something that shows off something likely only to you. Also, pins would be a good choice. A smaller sticker alternative that doesn’t fall off when wet and can be attached to most bags and clothing. Very expressive. Overall, I would give this app a 10/10 with the liking of the emails they send me because I like they way they put them.
Needs more support for artists selling on mobile
I LOVE Redbubble. I've been using it for years as a customer to support artists I enjoy and I have purchased merchandise at least ten times from the site, whether it be stickers, shirts, posters, etc... The items are almost always very well made and long lasting, which makes them definitely worth the price. I've only recently started selling my own designs on the platform, which has been working well for me. However, I think there could be more compatibility with your shop and your mobile device. While you can view your shop and the designs you have uploaded, you can't view your payment / sales history and many of the other features available on desktop. The Redbubble app is very focused on customer shopping, but it would be great if I could manage my shop from my phone in the app itself or in another app solely for artists that are selling (similar to the Etsy app vs. Sell on Etsy app). Thank you so much!
Not IPad Compatible
I downloaded this on my phone, and noticed there is not a “creator section” for artists selling, which was super disappointing. I also looked for a separate app, like how Postmates uses Fleet for drivers but didn’t find one. Would love to see an update with more mobile support.
Hoping that due to the stronger processing power of the IPad that I would be able to have more access, or at least a larger experience. When I opened the app it was the resolution of my phone screen with a large black stage around it. The only option to somewhat resolve this was a button in the bottom right that expanded the pixels instead of adjusting them. It also doesn’t orient to the direction of your screen (like when I use my IPad in an upright position, I am looking at the app sideways).
As a Graphic Designer, it was disappointing to see the seamless integration between the brand and functionality of the UI in the mobile app on my phone to the poorly planned pixel resolution and screen boundaries. I was even more disappointed to double check the App Store and find that it is listed as “IPad Compatible”.
By Savannah Hamama
This app is terrific! It give you amazing stickers for the CHEAPEST prices ever! I have never been so happy with my purchases... I mostly use this app for stickers for my laptop. The prices are so reasonable, go to Michaels, compare these prices to their stickers! It is a massive gap. Sometimes 1-3 stickers there are $12! I can get a WHOLE PACK for less than $3 I am so happy with this app and it’s features. This app is definitely worth my money. Let me say this. When you purchase an item from Vineyard Vines, they give you a sticker to thank you for your purchase... right? I have never EVER owned a single piece of Vineyard Vine clothing or products. But I guarantee that if you go on RedBubble right now... you will find terrific Vineyard Vine stickers! Another examples is Vans. They give you a sticker when you get a product. If you haven’t owned Vans... you will get about 100 results for Vans stickers! I truly am so impressed by this app. Definitely a game changer.
Love, love, love!
Redbubble is one of my all time favorite shopping apps! I use redbubble for stickers mostly, though I’ve bought a few other things such as shirts. It’s a very custom experience, I love that you can support the artists personally. I’ve never put out any art through redbubble, but from my understanding artists have their own accounts, get credit for their art and get to decide how they wish to distribute their art. I love being able to follow an artist because sometimes that art style or art topics are just something I love seeing! Not to mention that everything is very AFFORDABLE. I’m happy to say that on many occasions I’ve been able to get lots and lots of stickers all at once because the more you buy the higher the discount you get. Buying custom stickers in bulk is great, and I’ve never had a bad experience with redbubble. It’s wonderful and cares about the consumers and the artists.
Love the app but still needs a few fixes
By Michael D. Harris
Absolutely love the app. I play around with the 3D object renderer and ARKit for items like coffee mugs way more than I should. The suggestion algorithm works great to show me things the system thinks I’d like and I haven’t even set up an account where it would be able to get more information about me.
Two fixes I’d like to see:
1) When I go to “view more products” and go into a category (such as home decor) and view a product, when I hit the top left back button I would like to return to the same category to look at more items within that category rather than being returned all the way to the original product where I hit “view more products” initially. This would ease my browsing experiencing when looking at different products for a particular artwork.
2) Some artworks should have the option to have the art displayed in a small area on the left chest for products such as shirts, hoodies, etc. Example artworks would be the NASA logo, JPL logo, Unity logo, etc. this would be nice because some of the art wouldn’t look right on a full 100% front graphic T-shirt/hoodie design. I also prefer shirts with small logos on the left chest area instead of full size graphic designs so I know for people like me it would increase our chances of actually buying a product.
Again, great work on the development of the app though. Definitely some talented UI artists and engineers at RedBubble.